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Hotel training with real impact
Check in: To the Attensi Suite
We understand your challenges and training goals
Engagement
We know how important it is for staff to feel engaged in their training. However training often feels more like a “tick box” exercise. Attensi’s game-based learning helps staff in every hotel department feel engaged and motivated to master new skills.
Retention and growth
Developing the next generation of hotel leaders is imperative for success. Attensi solutions help your hotel staff to master skills as well as to develop in their career path. Job satisfaction and career pathways motivate retention and growth.
Guest experience
Learning the art of delivering excellent guest experience takes a lot of practice. Whether that’s front of house, hosts or food and beverage, Attensi’s 3D simulations help staff practice real world scenarios, building confidence in guest interactions and reducing time to competency.
Village Hotels unleashed its employees’ potential with Attensi’s hotel training
Village Hotels is upskilling and cross-skilling its employees to delivering an exceptional guest experience with Attensi’s game-based training.
91%
knowledge gap closure
98%
like the Attensi way of training
4x
repetitions per module
96%
is the score Village achieved during two mystery guest visits
Anyone can be a CREATOR
With such a high demand for new training modules in the hotel industry, our AI-powered CREATOR tool empowers hotel teams to craft new training modules at speed, without the need for any technical skills or coding expertise. It is a game-changer.
And our clients love it
“[CREATOR] is a great tool. And there’s still so much we’re exploring. I’m happy it’s part of my daily business.” Jessica vom Brocke Employer Brand and People Development | Sportscheck
“We created a new module in 15 minutes, and people are creating more modules without being asked, because they want to, because they’re having fun.” Marie Douvan Learning and Development Manager | Itsu
“Possibilities are infinite in the platform – it’s user friendly and the training to use CREATOR was really fun and addictive.” Alexandra Mason HR and Training Director | YMCA
“It’s very easy to add different languages into Attensi CREATOR. It makes it easy for us as a company to work together on creating training that is the same all over our markets.” Thea Pederson Training Specialist | Espresso House
“Working with Attensi CREATOR is super easy. You don’t need any technical background, so you can focus on the more creative part of the production.” Oda Hjelmeland Senior Content Designer | FIDL
“I was skeptical about creating content at first. But after CREATOR training, it was super easy, and you don’t have to be part of the IT staff to do it. All you need is a good story.” Anna Kraft Employer Brand and People Development | SportScheck
Making an impact with Marston’s
Marston’s have transformed their L&D and re-engaged 12,000 furloughed employees with engaging, measurable, and impactful game-based training.
500k
playthroughs in the first 7 weeks
99%
say they now ‘know how the guest experience applies to their daily role’
6.6x
repetitions per module on average per user
10k
battles in the first 7 weeks
Take your hotel training to a brave new (virtual) world
New menus, innovative offers, events, and special occasions. Attensi’s game-based training includes bite-sized modules that are highly engaging and extremely memorable, even when you can only fit in a few minutes at a time during busy periods.
The art of sales and mastery of sales skills have a direct impact on your bottom line. Attensi helps clients improve sales by building skills, knowledge, and confidence. Our analytics tools show the correlation between high levels of engagement in the training games and improved sales.
First impressions are lasting impressions. Attensi games and simulations allow your staff to practice real-life scenarios from providing a warm welcome to dealing with difficult situations. They can experience the stresses and complications in the virtual world in order to carry their skills into their real-life roles.
Health and Safety training does not need to be a tick-box exercise. Engage your staff with game-based training and simulations that will resonate with your employees and help them to avoid costly and potentially even dangerous errors in the workplace.
Leading by example is crucial. Help your managers to master skills that nurture potential as well as confidence in a diverse and often transient workforce.
Successful onboarding is critically important to deliver on customer expectations and to develop happy and confident staff with the right skill sets. Getting onboarding right reduces staff churn and limits costly mistakes that affect customer experience.
Are you ready to level up your training?
FAQ’s
All your hotel training questions answered
Gamified hotel training solutions provide your enterprise with a new, innovative way to develop the skills of your people.
Using a combination of advanced 3D modelling and insights into human behavior and psychology; our innovative training puts employees in life-like scenarios. This method is an alternative to traditional hospitality training.
Gamification makes hotel training fun and more engaging while providing your teams with the skills required to ensure your hospitality business runs smoothly.
We’re the global leaders in gamified hotel training. We recognize the importance of offering our hotel training services in multiple languages. Currently, Attensi has users in over 150 countries across the world and our simulations have been translated into 50 languages.
Whether your people are learning about customer experience or health and safety, Attensi’s solutions put your team into life-like scenarios, that prepare them and give them knowledge and confidence to face any situation they may face in the real world.
Across all levels of your operation, from front of house, to kitchen staff, to management your teams will benefit from Attensi’s deep immersive learning.
A successful hospitality venture is all about teamwork. We have experience working with a wide range of third parties and agencies. We’re happy to work with your agency to develop a hospitality training solution that works for you.
Of course! Attensi gives you the tools to track and manage all your training in one centralized hub. This gives your senior teams the ability to measure progress and development at clicks of a button.
Attensi can fully integrate with existing systems to ensure a seamless end user experience.
Our experts can go through exactly what you need to help your hotel teams hone and develop their specific skill set. They can walk through our Attensi suite to find out which combination of software will add the most value to your organization. We’re happy to discuss your individual needs, book a demo to speak to one of our experts today.