Bringing professional services training into the modern day
Before the coronavirus pandemic, professional services may have had a reputation for a ‘traditional’ or even ‘old-fashioned’ approach to training. Classroom-based training does have its place, but remote working has propelled many businesses to reconsider their training approach. This is a sector agnostic trend extending from banking and insurance to consulting and law.
Part of this transformation means delivering training that fulfills the training needs of the individual so that your teams can thrive. Engaging digital training sparks their interest, develops their skills, and keeps them coming back for more.
Whether it’s a quick refresher course or mastering the latest technical process in your organisation, providing a varied and dynamic learning programme for your employees is a critical part of building a positive and capable company culture.
How can you implement gamified simulations into your business?
A more engaging, interactive way to learn
Whether you’ve been doing something for five years or five decades, there’s always something new to learn: A more efficient way of carrying out a process. Improving client interactions and experiences.
Gamified simulations allow your teams to dive right into a subject away from more traditional learning methods. The dynamic and engaging nature of the learning journeys and simulations mean your teams are often developing their skills without even realising.
Integrate seamlessly with your existing learning management systems
We understand you may have other learning systems and software in place to ensure you maintain the high standards of your organisation.
That’s why we’ve made Attensi easy to integrate with a whole range of existing learning management systems. Providing a sophisticated learning platform has never been easier.
Modules for every employee level
From entry-level graduates to CEOs, there are solutions to suit everyone in your organisation. With Attensi, you have the power to create your own tailor-made training solutions including simulations focused on system processes, leadership development and client services.
Help teams to develop their role-specific skills to ultimately add value to your business.
Improvements to industries across professional services
Attensi covers all major training aspects that support a successful business in professional services.
Employee training and development
- Onboarding and inductions across seniority
- Supporting career transitions
- Enabling sales excellence
- Enhancing financial and commercial acumen
- Product and service knowledge training
- Interpersonal and client interaction skills training
- Engaging with DEI and psychological models
Regulatory and compliance training
- Regulatory and compliance training
- Governance and risk management
- Financial services regulations
- Anti-money laundering
- Conflict of interest challenges
Digital transformation training
- Company IT systems training
- Software as a service (SaaS) training
- Data protection, data management and GDPR
- New software platforms training
When KPMG met Attensi
When the EU Regulation on Market Abuse (MAR) was coming into force in 2021, KPMG decided to team up with Attensi to create streamline regulatory and compliance training for their relevant staff.
The aim of the training was to develop the knowledge and understanding of all the key aspects relating to MAR.
Every certified player repeated their modules an average of 29 times.
The average playing time was equivalent to 73 minutes per certified player.
Certified players repeated their modules approximately 4.8 times.
“Employee compliance training is important – why not make it fun too? Together with Attensi, we have created an app for game-based training for brokers and advisors in key topics within MiFID II and MAR. Here, the gaming world is combined with professional competence that makes training fun and flexible.”
Gisle Nerbråten, Director – Head of FS Regulatory & Compliance, KPMG Norway
Why gamified simulations are the best choice for professional services:
An immersive, flexible learning experience
There’s no reason professional services training should be dull. Attensi’s gamified simulation training solutions are fully immersive journeys for your staff – no matter their role.
The customisable modules can be tailor made to suit specific roles and departments within your organisation. Whether your teams are in HR, administration, finance or sales, don’t settle for anything less than an exceptional learning experience.
Higher engagement and training success rates
Some of the best knowledge retention comes when you combine a variety of learning styles. Using simulation training allows players to learn by doing, as they experience scenarios play out first-hand as they would in reality.
The engaging nature of the modules means players repeat the training multiple times. This allows knowledge and skills to really ‘stick’, resulting in real world behaviour change and success.
Improved supervision for managers
It’s important for HR managers, L&D leads and corporate training supervisors to see how effective this training can be.
Attensi’s gamified simulation training provides easy ways to keep track of engagement and participation. In addition, managers will have the ability to invite teams to live training events to support their virtual learning.
What is gamified training in professional services?
Gamified simulation training allows managers and associates in professional services to approach learning and development in a modern, digital way.
Gamification and the competitive edge to the training encourages repetition and improved information retention. Most importantly, it makes learning fun again.
Is this training scalable to an international level?
We’re used to working with globally renowned businesses from all around the world, so we know how important it is to offer training in multiple languages. We now have users across 140 countries and our simulations have been translated into 30 different languages.
Can we integrate Attensi’s professional services training solutions to our existing LMS?
Absolutely! Attensi offers standard third-party integrations included in the license fee. Such an integration would typically be: Authentication through Azure Active Directory or LMS integration through flat file synchronization (e.g., json, csv, txt).
We’ve worked with plenty of other custom integrations too – we’re happy to talk about what you need.
Will Attensi work with third parties or agencies to develop professional services training content?
Delivering a great project is all about collaboration. We’ve worked with plenty of third parties and agencies, and we’re happy to work with your agency on our joint project. We also have our own partnerships in place from relationships we’ve built, so we can also offer retail subject matter expertise if you need it.
Who can I speak to about what my organisation needs?
Our experts can go through exactly what you need to help your teams hone and develop their specific skill set. They can walk through our Attensi suite to find out which combination of software will add the most value to your organisation.