AI roleplay training that builds real conversation skills

AI roleplay training is scenario-based practice where employees hold realistic conversations with AI characters that respond to tone, intent and pressure. It works as an AI conversation simulator for the moments that matter - a discovery call, a performance review, a customer complaint - and every conversation is scored, with specific feedback on what worked and what to do differently. People repeat each scenario until they're confident. RealTalk has been named to Training Industry's Top 20 AI Coaching and Learner Support Tools three years running.

Role play in training and development means rehearsing a real workplace conversation before it happens - a customer complaint, a negotiation, a difficult piece of feedback - so people build the skill rather than just hear about it. AI roleplay keeps the method and removes the limits: no trainer or colleague is needed to play the other side, every attempt is scored, and people can repeat a scenario until they’re confident.

Yes. Attensi Engage is Attensi's AI-native learning management system, bringing game-based modules, videos, documents, SCORM courses and live events into one AI training platform, with a learning path for each role. If you already have an LMS, Attensi training connects to it through SCORM, xAPI and LTI instead. Either way, the data tracks competence and behaviour change per person, team and region, not just completion rates.

Employees step into business training simulations built around their own role, and each conversation adapts to what they say, like a real person would. No two conversations play out the same way, so people practise judgement rather than memorising a script. Scores and feedback from every session show where each person is strong and where they need another attempt, so practice goes where it's needed. That approach is backed by 200M+ training sessions.

Artificial intelligence gives every employee a practice partner and a coach. AI characters play the customer, the buyer or the team member, AI scoring gives feedback after every conversation, and people rehearse difficult moments as often as they need without taking up a manager's time. B&Q is coaching 2,500 showroom colleagues this way. L&D teams also use AI to build scenarios around their own products and frameworks, and to spot skill gaps across roles and regions.

Change what people do, not just record what they completed. Look for three things: practice on the real conversation with feedback after every attempt, scenarios built from your own products, customers and frameworks, and data that shows competence per person, team and region. RealTalk covers the practice, and Attensi Engage, our AI LMS, brings it together with the rest of your training.