Conflict resolution training:
How to handle workplace disputes effectively

We all have personal biases and preferred ways of problem solving that can impact those around us, and the team dynamic too.

Improving workplace relationships with conflict management training makes space for awareness. Individuals become self-aware of these biases, and encourage proactivity and engagement at work, without dispute, even if they disagree.

Your team can move past their own opinions and views, whilst still working towards your organization’s goals.

Improvements to efficiency and productivity will not only empower your employees, but positively impact your company.

Conflict management training for employees ultimately reduces disputes, allows healthy and productive conversation, whilst making room for what’s important; the performance of your organization.

Your team can now problem-solve efficiently, without allowing obstacles to distract and influence the job at hand. They take disputes in their stride, and are seen as an opportunity to improve.

High staff turnover and absenteeism is costly and detrimental to your organization. If your workplace continues as a place of negativity, you’re sending a message to your team. And not a good one.

With conflict training in the workplace, you’re letting your employees know that you care about company culture and them as individuals. They need security and they need stability. Conflict management training can provide both. You don’t want to risk losing your top talent.

Most of us spend approximately a third of our lives at work, which is over 90,000 hours over a lifetime. That’s a long time. And even longer if those days are filled with toxicity and anxiety.

A conflict resolution training program can combat this, and your workforce can become strong, respectful and cohesive.

In order to work at their best, your employees need a safe and supportive work environment.

Despite compliance policies, there are still risks that problems can escalate into legal issues. When this happens, lots of people become caught in the cross in fire, resulting in costly lawsuits,

It goes without saying that the cost of developing strong and effective conflict resolution skills outweighs the cost of legal issues.

With gamification, you’re turning boring, overdone conflict management training exercises into something engaging. And something fun too. Training instantly becomes attractive to employees.

When learning becomes attractive, your teams will engage, learn faster and retain information for longer.

Every organization is different, with different needs and people. Which is why you should personalize your conflict management training to meet the diversity of your workplace as much as possible.

This isn’t just for employees, but for those in leadership positions too. Conflict resolution training for managers can be immensely beneficial. For example, you’re able to get an insight into how your workforce manages conflict, communicates and how they’re progressing.

A highly engaged workforce can lead to a huge growth in productivity, as much as 202%.

Employee engagement is what keeps your employees coming back for more. While they keep training, improving and developing their conflict resolution skills, your company’s performance goes from strength to strength.

Self-assessment prompts self-reflection.

From people’s confrontation style to how they respond to certain triggers, interactive assessments play a beneficial role in exposing where someone’s strongest skills lie.

Mobile learners complete training courses 45% faster than their desktop counterparts.

The demand for learning on the go is ever-increasing. Times are changing, constantly modernizing, so your organization should be too.

No matter where your employees work, they should be able to access high quality conflict management training wherever they are.