The Finance Industry’s Authorization scheme, the body responsible for authorizing bank and insurance advisors, is expanding its partnership with Attensi. Taking full advantage of our product suite, including SKILLS, BEHAVIOUR and PROCESS.
Thanks to our solutions — namely a mobile-first game called The Ethics Boost — we’re set to train up to 15,000 employees working in Norway’s financial industry in 2022.
Plus, FinAut is all set to take full advantage of our entire product suite, including SKILLS, BEHAVIOUR, and PROCESS. And the reason for choosing Attensi:
“In the financial sector you must safeguard that the consumers are receiving good advice and that they have trust in the financial institutions. So therefore, we chose Attensi as our technology partner.” Siv Seglem CEO | FinAut
Game-based training encourages repetition (we find most users play at least six times) which is shown to reduce the knowledge gap by an average of 85%, while users are five times faster in reaching competence in their role.
These are all key factors in ensuring that customers are receiving the best advice and can place their trust in not just the individual but the financial institution too.
“The Ethics Boost is a fun game for ethical dilemmas for all employees in the financial sector. We want to educate and highlight the importance of ethics as a part of their everyday mindset.” Victoria Barikmo Consultant | FinAut
Candidates can even earn themselves a certificate. Those who received four stars or more on all the episodes in Ethics Boost are awarded a diploma. Now there’s something to stick on the fridge.
The Ethics Boost game helped prepare finance professionals for their FinAut ethics exam. Eek. Candidates sit the exam via Attensi’s BEHAVIOUR platform.
The ethics exam tasks finance professionals with having to find the right solutions to real-world ethical dilemmas in Attensi BEHAVIOUR. Using simulated 3D scenarios, users engage in true-to-life dialogues that replicate situations that they’ll likely face in their day-to-day roles.
To help candidates along their way, candidates use FinAut’s Navigation Wheel, a tool to help them with the decision-making process.
They’re presented with ethical dilemmas, such as identifying conflicting legal options, and are then asked to select the correct answer.
Just to make things that bit more interesting, there are multiple correct options, leading to a variety of different outcomes.
Here’s a table briefly outlining the content, and competence requirements, in the ethics exam
| Test Question | Competence Requirements |
|---|---|
|
1. What situation is a dilemma? |
The candidate should be able to distinguish between dilemmas and situations that are not dilemmas |
|
2. What action options do you see? |
The candidate should be able to find two relevant alternatives of action that are at odds with each other |
|
3. Consider the action options based on the considerations in the Navigation Wheel |
The candidate should be able to assess the alternatives of action based on:
|
|
4. What considerations are conflicting? |
The candidate should be able to see what considerations are conflicting |
|
5. What are you doing and why? |
The candidate should be able to make a decision and give a factual justification for their choice |
