Reduce turnover. Increase sales. Accelerate Onboarding.

Boost performance where it counts within hospitality brands, with Attensi’s AI-powered training simulations. Cut onboarding time, reduce turnover, and see measurable lifts in guest satisfaction and average spend.

Hospitality banner smartphone employee flight club

Purpose-Built for Front-Line Hospitality Operations

Over 500 000 hospitality employees trained

When your workforce never stands still, training needs to move faster.

Attensi helps hospitality brands upskill multilingual, high-turnover teams, and turn learning into measurable performance.

Why AI-powered hospitality training?

58% increase

In staff retention

20x

in Return of Investment (rROI)

5%

Increase in Net Promotion Score (NPS)

26% increase in sales
32% increase in store manager confidence
96% would recommend this training to a colleague
Attensi BEHAVIOUR sims

Enhance guest experiences with AI-powered training that improves service, efficiency, and compliance.

PORTAL

Upskill hospitality staff with interactive learning journeys for seamless onboarding and growth.

Quickly build engaging training programs that help teams learn, practice, and excel from anywhere.

Empowering excellence

SSP Group

25%

reduction in staff turnover

Taking training further with global food travel experts SSP

Marston’s

500k

playthroughs in the first 7 weeks

Making an impact with Marston’s

Village Hotels

96%

mystery guest score

How Village Hotels unleashed its employees’ potential

A recipe for success

Up your game. Our training covers:

Help your team to hit the ground running with game-based onboarding training. From customer service and processes to upselling, give your new starters the ultimate grounding in your hospitality organization with immersive simulation training.

Your team will be the ultimate menu masters with game-based training. Using bite-sized learning methods and gaming mechanics you can achieve competence and confidence. Easily adaptable to update training for new seasons and new menus.

When consistency is key, you need high quality learning and development solutions that are scalable and widely accessible to your franchisees. Attensi’s game-based training is a flexible, mobile way to engage your teams all over the world. Scale to success.

From the moment your customers walk through the door, well-trained staff provide the high level of service that creates a lasting impression of your brand. Our engaging training modules encourage the skills and confidence to look after every detail and every guest.

Empower your team to become exceptional ambassadors for your brand. Use game-based training to provide all the knowledge needed for your people to bring your brand experience to your customers. This is the start of long-term confidence in people skills.

Nurture your organization’s future and current leaders with comprehensive game-based simulation training that hones in on management and leadership qualities. Your leaders and managers will have room to try new methods, experiment, and make mistakes without ever jeopardizing team performance and relationships. It’s time to use your learning and development to forge long-term hospitality careers.

Your brand culture runs like the stitching that holds everything together. Align your people with your core messaging and goals. Foster a sense of community and shared values. Game-based simulation training is your gateway. Build greater brand awareness and long-standing employee connections with this competitive, engaging way of learning.

In it to win it
Immersive reality training games

Our world class game designers can create a realistic training experience like
no other, in VR and 3D, to replicate hospitality & leisure environments.

We can create a fully immersive experience where mistakes are not risky, costly or dangerous. What’s more – our solutions mean you can do this at scale across the globe.

Are you ready to level up your training?

FAQ’s

All your hospitality and leisure questions answered

Gamified hospitality training solutions provide your enterprise with a new, innovative way to develop the skills of your people.

Using a combination of advanced 3D modelling and insights into human behavior and psychology; our innovative training puts employees in life-like scenarios. This method is an alternative to traditional hospitality training.

Gamification makes hospitality training fun and more engaging while providing your teams with the skills required to ensure your hospitality business runs smoothly.

We’re the global leaders in gamified hospitality training. We recognize the importance of offering our hospitality training services in multiple languages. Currently, Attensi has users in over 150 countries across the world and our simulations have been translated into 50 languages.

Whether your people are learning about your delicious new menu or the best way to deal with your guests, Attensi’s solutions put your team into life-like scenarios, that prepare them and give them knowledge and confidence to face any situation they may face in the real world.

Across all levels of your operation, from front of house, to kitchen staff, to management your teams will benefit from Attensi’s deep immersive learning.

A successful hospitality venture is all about teamwork. We have experience working with a wide range of third parties and agencies. We’re happy to work with your agency to develop a hospitality training solution that works for you.

Of course! Attensi gives you the tools to track and manage all your training in one centralized hub.  This gives your senior teams the ability to measure progress and development at clicks of a button.

Attensi can fully integrate with existing systems to ensure a seamless end user experience.

Our experts can go through exactly what you need to help your hospitality teams hone and develop their specific skill set. They can walk through our Attensi suite to find out which combination of software will add the most value to your organization. We’re happy to discuss your individual needs, speak to us today.