Convenience Retail Training That Drives Service Excellence and Staff Confidence.

Faster onboarding, stronger leaders, better service, and bigger baskets.

Boost Operational Excellence, Loyalty, and Sales with Gamified C-Store Training

Convenience retail is evolving fast — and traditional training can’t keep up. Static, dull training and inconsistent onboarding often leaves staff unprepared, staff turnover high, and money left on the counter. The solution? Training that actually sticks. 

Fail in a Safe Environment

Turn everyday tasks into immersive, gamified learning modules that engage staff from day one. Step into real-life store scenarios — from upselling coffee and snacks to handling difficult customers — and master skills in a risk-free environment before hitting the floor.

Skills That Stick

Play to win and go head-to-head with your peers. Engaging modules encourage staff to repeat scenarios, earn points, and climb leaderboards. This gamified environment keeps engagement high and reinforces knowledge — ensuring service, sales, and leadership skills stick beyond training.

Level Up Your C-Store Staff

Say goodbye to training that just ticks a box. Data-driven dashboards let managers track progress, monitor skill growth, and spot knowledge gaps — actionable insights that drive operational excellence across every store.

Trusted by global convenience leader:

Circle K

Discover how Circle K uses our gamified training to upskill teams across 8 countries. 

14K

employees engaged in the ‘beat the boss’ competition.

96%

knowledge gap closure 

97%

of team members enjoyed this way of training 

821

days’ worth of play time 

Gamified Training Built for Fast-Paced Convenience Retail

As convenience retail evolves, every customer interaction and basket counts. Winning stores require staff who drive sales, deliver exceptional service, and run operations efficiently. Knowledge gaps and mistakes on the floor are costly in a world of tight margins. Boost operational excellence across your C-Stores with solutions that deliver measurable results across these business-critical areas: 

From managing shift schedules to navigating challenging customer interactions, staff can develop leadership skills, practice different approaches, and learn from mistakes — allowing stores to develop strong leaders without compromising store performance.

Turn every interaction into a great experienceStaff master greeting and assisting customers, resolving complaints, and maintaining safety standards — ensuring real customers always receive excellent service.  

Stop leaving money on the counter. Empower your staff to practice upselling and promotional offers in an engaging, risk-free environment. Through repetition and rewards, skills stick beyond training — ensuring a confident team that drives bigger basket sizes and stronger sales.   

Immerse new hires in realistic store scenarios from day one. Create and launch training tailored to your store that enables them to quickly learn procedures, product knowledge, and customer service without needing a manager every step of the way. 

Pave a path to success for staff with impactful, engaging, and adaptable training. Repetition of realistic scenarios prepares staff for every shift, reduces mistakes, and creates a motivated team. 

Are you ready to Level-Up Your C-Store Staff?

Discover how Attensi can transform your training.