Summary and key findings
As featured in The Hill report from Washington DC, this survey highlights a “skills masking crisis” – just one of the challenges, perceptions, and improvement strategies surrounding employee onboarding and learning and development (L&D) programs across a diverse workforce. It explores how generational and employment status differences influence experiences with onboarding, confidence, and skill development. The study also examines how organizations measure onboarding success, the adoption of technology and data analytics, and employee openness to innovative solutions like AI-powered training. By capturing both structural gaps and emotional realities, such as skills gaps anxiety and resistance to feedback, this paper aims to inform more effective, inclusive, and data-driven onboarding practices.
- Onboarding is universally challenging, but the nature of the challenge differs by generation and employment type
- Confidence, engagement, and psychological safety are highly predictive of onboarding success
- Organizations risk missing opportunities by underestimating the importance of data and analysis
Full Data: Attensi commissioned an independent survey of 2,000 employees in the US and the UK.
