Boost sales through upselling
Upselling is a valuable facet in all industries, but is particularly useful for craft breweries. Traditional training programs often don’t provide employees with the skills and confidence they need to be able to upsell effectively.
There are two main aspects to upselling: Product knowledge and sales technique. Gamification is perfect for users to build and retain product knowledge. With that knowledge they can be confident in what they’re selling, and understanding which product best suits the customer.
Simulation effectively provides context to learning, and allows employees to practice sales techniques in true-to-life scenarios. Improve upselling by showing them which situations contain opportunities, and which techniques work best.
“We partnered with Bosch Siemens and they actually saw a 26.2% increase in sales of appliances for people that were trained through Attensi versus a 13% decrease in sales at stores where people did not partake in the training.”
Account Executive | Attensi
A measurable impact…
Attensi’s solutions come with comprehensive analytical insights, specific to the KPIs you want to focus on. For example, you can see when your employees are training, which modules they are repeating, and the progress they make with their scores. This visualization of the learning experience helps you identify successful approaches, see which aren’t as effective, and make informed decisions based on this data.
…means a visual return on investment
One of the hardest things to quantify is a return on investment. This is where the data becomes particularly useful. See the impact our training has upon your employees’ knowledge, and see that reflected in the growth of your company.
It also has been proven to improve employee retention with many of our clients. Improving this is a simple way to see the fiscal benefits of our solutions, as it costs less to keep a trained employee than to hire a new one.