Training and development – it’s our passion, profession and purpose. That means we love to share our thoughts and insights on the industry, based on our own experience or from developments in the wider industry. To get in the know, read on.

Insights

Training and development – it’s our passion, profession and purpose. That means we love to share our thoughts and insights on the industry, based on our own experience or from developments in the wider industry. To get in the know, read on.

Engagement is key: how interactive training transforms health and safety in retail and hospitality

How can we better support employees returning to work?

Breaking down how L&D managers and HR directors should be looking at AI today

The lost leaders: Are organizations failing their first-line managers?

Retail has a secret weapon – are you using yours?

New data: AI Virtual Trainer for difficult workplace conversations

Customer service: The fitness industry’s ultimate strength test

Emotion – the ultimate L&D game-changer?

Onboarding with excellence – the key to staff retention?

Travel agencies need to give seasonal staff a flying start with effective onboarding 

AI isn’t coming for hotelier jobs. It’s making them easier

Role-play training makes Gen Z cringe – time to move with the times