Training and development – it’s our passion, profession and purpose. That means we love to share our thoughts and insights on the industry, based on our own experience or from developments in the wider industry. To get in the know, read on.

Insights

Training and development – it’s our passion, profession and purpose. That means we love to share our thoughts and insights on the industry, based on our own experience or from developments in the wider industry. To get in the know, read on.

New data: AI Virtual Trainer for difficult workplace conversations

Customer service: The fitness industry’s ultimate strength test

Emotion – the ultimate L&D game-changer?

Onboarding with excellence – the key to staff retention?

Travel agencies need to give seasonal staff a flying start with effective onboarding 

AI isn’t coming for hotelier jobs. It’s making them easier

Role-play training makes Gen Z cringe – time to move with the times

The shop floor – help smaller retail teams excel with better training

Bridging the generational gaps in hospitality training

Simulated Experience is the New Baseball Practice

What can we learn about L&D from pilot simulation training?

DEI – how can you stop ticking a box and start making an impact?