HTTPS protocol and port 443

HTTPS protocol and port 443

IP whitelisting

The Attensi Platform has dynamic IP ranges for most of its services and therefore IP whitelisting is not applicable. Exceptions below:

• Optional whitelisting for Attensi SFTP IP address: 52.59.3.128
• If Attensi connects to an external SFTP the following IPs may require whitelisting:
  18.185.253.121/32
  3.65.89.94/32
  3.77.62.88/32

Potential additional whitelisting

SCORM e-learning content in Attensi ENGAGE*

If Attensi ENGAGE* is configured with SCORM e-learning content, the following URL must be whitelisted: https://cloud.scorm.com/

Attensi MANAGER* with Dashboard enabled

If Dashboard is enabled in Attensi MANAGER*, whitelisting may be required for PowerBI. Please see guidance from Microsoft here.

Attensi Login Service: Company domain e-mail address and One Time Pin (OTP)

If using company domain (work) e-mail and OTP as authentication method, we advise to whitelist the Attensi email domain to prevent any potential delays caused by email services.

*@attensi.com / no-reply@attensi.com

For customers using Mimecast, we recommend adding @attensi.com / no-reply@attensi.com to the greylist policy exception list.

Instructions can be found here.