Join Attensi’s Dean Humphrey and James Shannon Business -Development Director and Hotel sector expert at Attensi.
What would you focus on first – the customer or the employee? Dean loves this debate, after 25 years in hospitality and retail and certainly, when having the privilege to lead some exceptional people, he has always believed in focusing on his team, who would ultimately then deliver a world-class service to their customers.
James touched on many key points including how we are currently using AI here at Attensi to support and enhance our customers’ L&D teams to create fun and engaging training content at pace, as well as guest experience and generational learning needs of Gen Z.
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