95% Less Training Time: Sharper Underwriters.

How Hiscox replaced 60 hours of classroom training with a 3-hour simulation – and got better results.

Hiscox replaced 60 hours of classroom underwriter training with a 3-hour gamified simulation, and the numbers prove it works:

  • 95% less training time, from 60 hours to 3, with zero travel
  • 85% of learners felt more confident in their underwriting ability
  • 95% said the training helped them understand how and when to communicate with the claims team
  • 95% believe it helped them navigate external relationships with brokers and stakeholders
  • 4x average replays per module, with learners returning voluntarily to climb the leaderboard

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