One of the hardest parts of taking part in Squid Game is the unknown. The players have no idea what game they’ll be faced with next. As you can imagine, this requires a lot of quick thinking (and very quick learning) by the players to avoid a sticky end.
Gamified simulation training offers a chance to ‘rehearse’ practical skills before entering a real-life situation. For example, hospitality staff working in a kitchen environment can navigate their way through life-like simulations before ever stepping foot in the real kitchen. By the time they arrive, their knowledge and their confidence are significantly higher than if they were going in blind.
Instead of having to worry about small details on the day (measurements, technical names, or finding where things are to give an example), they’ll be able to focus on the task at hand.
A safe place to make mistakes.
Even though it can be uncomfortable at times, some of the most valuable learning moments come from the mistakes we make. If you’re a Squid Game competitor, there’s absolutely no margin for error. One wrong move and it could be curtains.
Gamified simulations give the player a safe space to make mistakes without real-world consequences. Whether it’s customer interaction, a new piece of equipment or understanding the latest process or product launch, employees can get it wrong as many times as they need to without directly impacting your business.
Create a culture where it’s safe to make mistakes and reassure your teams you’re there to help them rectify the problem.
Offer opportunities to evaluate mistakes and create tangible action plans to avoid the same thing happening in the future.
If it’s a common mistake, consider creating training to help grow teams’ confidence/knowledge in that area.