Building an inclusive culture & environment
Dean Humphrey met with a very special guest, old colleague, friend, and customer, Matt Simmons – Senior L&D Manager at Starbucks UK.
They discussed how Starbucks UK creates and maintains an inclusive environment for their 16,000 partners (employees) and their customers alike.
They took a deep dive into how Starbucks creates a welcoming environment for every community, focusing on the unique collaboration with Attensi and the British Deaf Association to create a British Sign Language training solution; improving communication for deaf colleagues and customers.
You can also listen to the episode on Spotify.