INSIGHTS
Our cybersecurity expert shares his top tips on keeping your data safe and sound

In your opinion, which industries would greatly benefit from implementing gamified solutions?

We strongly believe that all industries could benefit greatly from simulation-based training. We have customers across an array of sectors, including retail, hospitality, finance, professional services, energy, and pharma, to name but a few.

What characterizes our customers is that they have a genuine belief that training matters, and that in order to impact company KPIs they need to provide learning that sticks. Gamified training is something that you repeat and remember because it’s fun and relevant.

How did recent global events affect your field of work? Were there any new features added to your services as a result?

One example of such a feature development is our initiative to make sure we are on top of the privacy game. This is particularly important with various global regulations like GDPR and FISA changing every year. The proper segregation of tenants, not collecting or processing any extraneous data, the right to be forgotten, and proper anonymization of statistical data are critical in adhering to and exceeding security best practices.

Talking about cybersecurity training, what techniques should be used to ensure the most effective training?

• Gamification can help make security training fun
• Repetition helps information stick. If you think about the Ebbinghaus Forgetting Curve, 90% of what’s learned in the first month is forgotten. That’s why it is crucial to reinforce what you’ve learned through repetition.
• Make security training accessible. It should be part of the daily workflow, templates, and infrastructure. Security should be routine, something you’d have to go out of your way to avoid, instead of something you must remember to include.

In this age of ever-evolving technology, what do you think are the key security measures everyone should implement on their devices?

• Two-factor authentication everywhere
• Keep up to date with an operating system and application versions
• Make sure the device uses encrypted storage

What types of solutions or tools do you think are little-known, but greatly enhance business operations?

Company-wide, unified credential storage. There are many different providers of this, yet people are still putting passwords in text documents.

Haveibeenpwned.com’s password-checking API is an example that can be integrated into your solution. It automatically denies any password that’s been previously leaked, even if it otherwise follows every single password restriction rule you have.

Bug bounties – many companies are afraid to try this. You’ll always have individuals testing your security, even if you’ve never initiated a security audit. If you offer to pay them for their findings, you’ll get the opportunity to learn about their testing and results. If you don’t, their findings could be potentially sold on the dark web – and you won’t know about it until it’s too late.

Where do you hope to see simulation solutions used more often in the future?

We are really looking forward to bringing our next wave of products to the market that’ll push the boundaries of learning technology. These include Virtual Reality and voice recognition.

Would you like to share what’s next for Attensi?

Next for Attensi is to expand even further into new sectors and new locations, with North America top of the list!

We’ll also onboard even more superstar #gamechangers to our team across the globe – spreading the word of simulation-based training!