Can your organization afford to breach health and safety compliance? 2023 saw some of the highest fines for health and safety breaches on record.
I’m going to hazard (no pun intended) a guess at no. And yet 2023 saw some of the highest fines for health and safety breaches on record.
Now many of these instances came from manufacturing, engineering or logistics. But what about retail and hospitality? Can we honestly say that health and safety training is hitting the mark in these industries?
As many as 35% of hospitality workers ignore health and safety measures as they view them as ‘unnecessary’1.
Over 40% of retail workers regularly break health and safety rules because bad habits are ‘commonplace’ at work2.
Reading that, I’m going to say ‘no, they’re not’.
Slips and trips, cuts, bruises, working at height, handling machinery, hot and cold temperatures, fires – there are huge numbers of ways a team member may injure themselves in the workplace. Food hygiene standards add an extra layer of complexity in hospitality.
Unfortunately, 9 people in the UK lost their lives to a workplace fatality in 2023 working in wholesale, retail, accommodation and food3. While it’s difficult to know whether these were preventable deaths, you can quickly see the need for adequate training here, training that really sticks.
In our digital age where news travels fast, we know that one incident can be catastrophic for a brand. One slip up or breach can be the undoing of years of a positive brand reputation.
There have been several high profile cases that highlight the risks, including a fatality which ultimately led to significant changes in food legislation.
Ultimately, business is about revenue and profit. Workplace injuries or ill health as a result of slack health and safety training could be costing you more than just man power.
In 2021/22, the cost to UK businesses in health and safety breaches surpassed £20 billion.
More important than money though, are your people. There is no price you can place on human life. Which is why engaging, memorable and practical health and safety training is absolutely critical.
One of the biggest challenges with health and safety training retail and hospitality has historically been high staff turnover. When trying to get new team members up to speed quickly, lengthy health and safety training can soon become a tick box exercise.
There is an obvious problem here – the likelihood of information being retained is slim. And slim retention rates in health and safety can, as we’ve seen, have disastrous consequences.
Knowing everything we know about these two industries and everything we know about learning and development, we’ve created Attensi COMPLY; ready-to-deploy health and safety training for rapid speed to competency.
Comprising of 12 key elements of health and safety training, from food safety and age verification to first aid and machine operations, you can now pick the most relevant modules for your teams. The modules can then be completed as many times as is necessary for an individual to feel confident they retain that key information.
The fun part? We’ve incorporated the very best of our AI and simulation technology to give health and safety training the human edge it’s needed for a long time.
We know that our gamified simulation training is a highly effective way of learning. The ability to repeat modules coupled with progression and reward systems keep individuals coming back for more.
Live feedback means learners can see where they’ve gone wrong in real time, repeat the module immediately, and learn from their mistakes – contributing to long-term knowledge retention.
Not to mention those that use Attensi training are 5x times faster to competency than their traditional counterparts.
With Attensi COMPLY, you’ll be offering your teams CPD accredited health and safety training. This training shouldn’t simply be a tick box exercise. Give your teams relevant, engaging training to give them the tools to work safely and compliantly wherever they go.
It’s no good paying lip service to health and safety training in retail and hospitality in 2024. Put comprehensive training in place to ensure the knowledge and safety of the people in your organization.
Author Emily Morgan Business Development Representative | Attensi
