James Shannon

Join Dean Humphrey as he meets James Shannon Business Development Director and Hotel sector expert at Attensi.

When: 10th April
Time: 12pm (GMT)
Where: LinkedIn LIVE

Employee Retention

The Secret Sauce

What would you focus on first – Customer or the employee?

Dean loves this debate, after 25 years in hospitality and retail and certainly when having the privilege to lead some exceptional people, he has always believed in focussing on his team, who would ultimately then deliver a world class service to their customers.

James touched on many key points including how we are currently using AI here at Attensi to support and enhance our customers L&D teams to create fun and engaging training content at pace, as well as guest experience and generational learning needs of Gen Z.

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