Creating the ‘Why of the Y’
Attensi is thrilled to have partnered with the team at South Shore YMCA in Massachusetts to help keep their vision a reality.
Alexandra Mason (HR and Training Director), Paul Gorman (President and CEO of South Shore YMCA), Liam McSweeney (Director of the Before and Afterschool Program), Julian (Group Leader for the Afterschool Program) and Group Leaders Derrian and Delena tell us all about their experience of game based training.
What did training look like before Attensi?
Both Alexandra and Paul explain that because the services at the YMCA are so varied, it can be difficult to really nail training at an organization-wide level. From childcare to fitness and partnership programs, there’s a lot to cover. And trying to bring a 500-strong workforce together in one place to deliver the training is a challenge in and of itself.
Then there was the training. Historically, it’s been more traditional methods – PDFs, a bit of computer training or face to face sessions. But Alexandra shares that she understands that only around 30% of that information is taken in at the time, so the amount of information retained is dramatically smaller.
From what the team leaders tell us, there was certainly some truth to this. Giving your full attention to a long video and then retaining all that information to answer questions at the end was proving challenging.
Paul explains that as an organization, they don’t want training to turn into a tick box exercise. They needed to find a way of ensuring training exercises had been completed and were being applied to staff’s day-to-day roles.
‘Why of the Y’ is born
It may be a historical organization, but that didn’t mean that the learning and development had to remain in the dark ages. Alexandra and Paul decided it was time to offer modern, game-based training to their young workforce. And so they teamed up with Attensi to create ‘Why of the Y’.