Hospitality operators in Europe are seeing an uplift in sales and a reduction in staff turnover as a result of introducing gamified simulation training. By combining realism with deep interactivity, staff learn by doing in a virtual environment and have access to training whenever it suits them.
Changing the Way Operators Train Their Employees
The key to mastering a skill or adopting a new behaviour is repetition. By using gamified simulations operators can deliver training that engages their employees to try and try again until they have truly mastered the content.
A Proven Method for Impacting Operational KPIs
Gamified simulations are not just a more fun and engaging form of training. They have also been proven to deliver real-world impact.
itsu chose Attensi to tackle one of the biggest challenges in the food-to-go sector: staff turnover.
Training staff to deliver exceptional customer service consistently is incredibly difficult. That is why I'm delighted to partner up with Attensi who deliver an innovative solution that is not only effective but is also fun.Julian Metcalfe, Founder, itsu