{"id":37198,"date":"2022-04-29T07:37:31","date_gmt":"2022-04-29T05:37:31","guid":{"rendered":"https:\/\/attensi.dev.kodeks.no\/?post_type=learn&#038;p=37198"},"modified":"2024-02-06T14:19:57","modified_gmt":"2024-02-06T13:19:57","slug":"de-ledende-trendene-innen-hotell-og-restaurantnaeringen-i-2022","status":"publish","type":"learn","link":"https:\/\/attensi.com\/no\/innsikt\/artikler\/de-ledende-trendene-innen-hotell-og-restaurantnaeringen-i-2022\/","title":{"rendered":"Forbered deg for de ledende trendene innen hotell- og restaurantn\u00e6ringen i 2022"},"content":{"rendered":"\n\n<section class=\"pb-hero  left-right bg-storm \" >\n\n  \n    <div class=\"block-inner\">\n      <div class=\"bg-grid grid cg-0 rg-0 full\">\n\n        \n        <div class=\"content-col\">\n          <div class=\"padding-el grid rg-50 rg-m-40 rg-s-30\">\n\n                          <div class=\"breadcrumbs\">\n                <div class=\"grid side-padding\">\n                  <div>\n                    <span property=\"itemListElement\" typeof=\"ListItem\"><a property=\"item\" typeof=\"WebPage\" title=\"Go to Attensi.\" href=\"https:\/\/attensi.com\/no\/\" class=\"home\" aria-current=\"page\"><span property=\"name\">Attensi<\/span><\/a><meta property=\"position\" content=\"1\"><\/span>                  <\/div>\n                <\/div>\n              <\/div>\n            \n            <div class=\"main-grid side-padding grid-12 ac standard\">\n              <div class=\"text-col grid-12 grid-m-8 grid-s-4 rg-75 rg-m-0 rg-s-25\">\n                <div class=\"inner-text-col\">\n\n                                      <h1>\n                                                                    <span style=\"font-size: 24px\">ARTIKKEL<\/span><br>Forbered deg for de ledende trendene innen hotell- og restaurantn\u00e6ringen i 2022                                          <\/h1>\n                  \n                  \n                                          <p class=\"lead\">Med flere lettelser i restriksjoner over hele verden, er vi endelig p\u00e5 vei tilbake til v\u00e5re gamle vaner. Og mens vi navigerer oss gjennom 2022, vet vi at kundene forventer mer enn de noen gang har gjort f\u00f8r fra hotell- og restaurantn\u00e6ringen. <\/p>\n                    \n                  \n                <\/div>\n\n\n                \n              <\/div>\n\n              <div class=\"img-col mt-custom\">\n\n                \n                                      <div class=\"img-wrapper\">\n                      <img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"1280\" src=\"https:\/\/attensi.com\/wp-content\/uploads\/shutterstock_752488966.jpg\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/attensi.com\/wp-content\/uploads\/shutterstock_752488966.jpg 1920w, https:\/\/attensi.com\/wp-content\/uploads\/shutterstock_752488966-1280x853.jpg 1280w, https:\/\/attensi.com\/wp-content\/uploads\/shutterstock_752488966-1536x1024.jpg 1536w\" sizes=\"auto, (max-width: 1920px) 100vw, 1920px\" \/>                    <\/div>\n                  \n              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section.pb-hero:first-child,body:not(.wp-admin).headerstyle-default section.pb-hero:first-child{padding-top:var(--header-height)}body:not(.wp-admin).headerstyle-dark-transparent section.pb-hero:first-child .content-col{padding-top:var(--header-height)}<\/style>\n<\/section>\n\n\n<section class=\"pb-texteditor bg-white no-bottom-padding width-broader\" >\n    <div class=\"main-grid side-padding grid-12 grid-m-8 grid-s-4 rg-xxl-75 rg-xl-70 rg-55 rg-m-60 rg-s-40 \">\n\n        \n        <div class=\"text-section fade-me\">\n\n                            <div class=\"the-content\">\n                    <p>Vi forst\u00e5r at det er de forskjellige teamene, driftsledere og ledelses- og utviklingsansvarlige (L&amp;D) som tar beslutninger for hvordan dere fortsetter \u00e5 utvikle deres ansatte, og Attensi er her for \u00e5 hjelpe dere.<\/p>\n<p>Her er noen av de viktigste trendene for 2022 som vi mener dere b\u00f8r v\u00e6re klar over i \u00e5ret som kommer.<\/p>\n<p>&nbsp;<\/p>\n<h2>Digital bestilling<\/h2>\n<p>Forskjellige typer mobile bestillingsapper og andre digitale l\u00f8sninger ble raskt introdusert i <a href=\"https:\/\/attensi.com\/no\/losninger\/hotell-og-restaurant-trening\/\">hotell- og restaurantbransjen<\/a>, da nedstengningen ble iverksatt i 2020. F\u00f8rst og fremst ble disse tiltakene introdusert for \u00e5 overholde ulike Covid-19-regler, samtidig som de hjalp bedrifter med \u00e5 opprettholde en inntektsstr\u00f8m. Til tross for noen tekniske feil, er v\u00e5r oppfatning at den nye teknologien er her for \u00e5 bli.<\/p>\n<p>Denne oppfatningen deles ogs\u00e5 av selskaper som Caffe Nero, Leon, Tortilla, Five Guys, Greggs og mange andre ledende operat\u00f8rer under et MCA m\u00f8te holdt i mars.<\/p>\n<h3>MCA-hot topics:<\/h3>\n<ul>\n<li>Fremtiden for digital bestilling<\/li>\n<li>Skalering av digitale selvbetjeningskiosker<\/li>\n<\/ul>\n<p>Selv om mange kunder for f\u00f8rste gang kj\u00f8pte mat og drikke via apper under pandemien, var ikke bestilling p\u00e5 denne m\u00e5ten et helt nytt konsept. Tilbake i 2017 gjorde den popul\u00e6re pubkjeden Wetherspoons overskrifter i Storbritannia for \u00e5 &laquo;drepe den tradisjonelle puben&raquo; da de introduserte sin bestillingsapp p\u00e5 mobil. Kundene kunne n\u00e5 bestille mat og drikke direkte fra bordet sitt med appen. Appen ble en enorm suksess og rullet ut i 900 puber over hele Storbritannia.<\/p>\n<p>Kundene likte det Wetherspoons n\u00e5 introduserte, og tilbakemeldingene inkluderte:<\/p>\n<ul>\n<li>Du slipper \u00e5 st\u00e5 i k\u00f8 ved baren i lange perioder<\/li>\n<li>Du trenger ikke lenger \u00e5 bestemme om de skal la barna v\u00e6re ved bordet eller ta dem med til baren<\/li>\n<li>Kunder med begrenset bevegelighet trengte ikke \u00e5 navigere seg gjennom en travel pub<\/li>\n<\/ul>\n<p>Innf\u00f8ringen av bestilling p\u00e5 mobil har ogs\u00e5 medf\u00f8rt en sosiologisk endring. Forskning utf\u00f8rt av flipdish.com viste at 49% av single brukere er forn\u00f8yde med endringen, da den fjerner ubehaget rundt hvem som skal betale regningen p\u00e5 slutten av en date.<sup>1<\/sup> Forskningen viste ogs\u00e5 at \u00e9n av fire i alderen 18-24 liker at de kan overv\u00e5ke utgifter mer n\u00f8yaktig mens de er p\u00e5 en restaurant eller bar.<\/p>\n<p>Det virker som at uavhengig om at det en pandemi eller ikke, bor bransjen v\u00e6re forberedt p\u00e5 \u00e5 tilby oppl\u00e6ring i disse appene. L&amp;D-team b\u00f8r vurdere \u00e5 inkludere simuleringer, mulige probleml\u00f8sninger og spesialisert kundeservice rundt dette emnet.<\/p>\n<p>S\u00e5 hvis organisasjonen din enda ikke har investert i mobile eller digitale l\u00f8sninger, er kanskje 2022 \u00e5ret dere burde starte?<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-20591\" src=\"https:\/\/attensi.com\/wp-content\/uploads\/shutterstock_1030288768-e1651222704852-1200x968-1.jpg\" alt=\"\" width=\"1200\" height=\"968\" \/><\/p>\n<h2>Digitale selvbetjeningskiosker<\/h2>\n<p>Selvbetjeningskiosker har revolusjonert kundeatferd. Selvbetjeningskiosker tilbyr en rask og problemfri opplevelse, noe som gj\u00f8r det enkelt for kunder \u00e5 tilpasse bestillinger, med kun et knappetrykk. Operat\u00f8rer som Leon og Itsu har forpliktet seg til \u00e5 fortsette denne revolusjonen mens de ekspanderer.<\/p>\n<p>Imidlertid p\u00e5virker ikke bare de digitale kioskene kunder. Den nye teknologien har ogs\u00e5 endret rollen til servit\u00f8rer, fra \u00e5 ta imot bestillinger, skanne varer og registrere salget til \u00e5 v\u00e6re vertskap for kundene p\u00e5 gulvet.<\/p>\n<p>Kundene gir tydelig uttrykk for at de \u00f8nsker at denne teknologien skal bli v\u00e6rende. S\u00e5 balansen mellom teknologi og menneskelig interaksjon er noe organisasjoner m\u00e5 begynne \u00e5 vurdere n\u00e5r det gjelder kundeopplevelsen som stadig utvikler seg.<\/p>\n<p>L&amp;D-team m\u00e5 tenke p\u00e5 hvordan de skal trene personalet p\u00e5 disse fundamentale endringene, spesielt n\u00e5r det gjelder kunnskap og atferdsendring. \u00c5 levere disse endringene konsekvent og i stor skala kan v\u00e6re en utfordring. Kunnskapsretensjon krever et h\u00f8yt niv\u00e5 av engasjement og atferdsendring \u2013 og det er her 3D-simuleringer kan hjelpe.<\/p>\n<p>Videre, i en verden der rekruttering og beholdning av talent er den nye slagmarken, m\u00e5 teknologiinvesteringen matche det som brukes p\u00e5 kundene. \u00c5 investere i digitale l\u00f8sninger n\u00e5 vil hjelpe organisasjonen din med \u00e5 v\u00e6re bedre forberedt p\u00e5 fremtiden.<\/p>\n<p>&nbsp;<\/p>\n<h2>En tilpasset opplevelse<\/h2>\n<p>Forbrukere forventer mer fra bedrifter enn noen gang f\u00f8r \u2013 og hotell- og restaurantbransjen er intet unntak. Bedrifter har en mulighet til \u00e5 tilby unike opplevelser for gjestene sine i 2022.<\/p>\n<p>For mange hotell og restauranter er f\u00f8rste kontaktsted med kundene deres e-post markedsf\u00f8ring. Det gir de mulighet til \u00e5 tilby gjestene det lille ekstra \u2013 fra tilbud p\u00e5 bursdagen deres, anbefalinger basert p\u00e5 tidligere bestillinger, til lojalitetsprogram. En annen viktig markedsf\u00f8ringskanal er sosiale medier. Disse kanalene, inkludert Facebook, Instagram og Twitter, er utmerkede verkt\u00f8y for \u00e5 personalisere kundenes opplevelse med bedriften og merkevaren p\u00e5 et tidlig stadium. P\u00e5 sosiale medier har du mulighet til \u00e5 kj\u00f8re konkurranser, kommunisere direkte med kunder og f\u00e5 konstruktive tilbakemeldinger p\u00e5 nye produkter, menyer eller tjenester.<\/p>\n<p>Men markedsf\u00f8ring alene er ikke nok. I en verden etter covid \u00f8nsker kunder \u00e5 f\u00f8le seg verdsatt, engasjert og gira hver gang til bes\u00f8ker et nytt sted. Et eksempel p\u00e5 en organisasjon som er stolt av sitt unike tilbud til kundene sine \u2013 fra maten til bestillingssystemet \u2013 er <a href=\"https:\/\/attensi.com\/no\/kundehistorier\/hotell-og-restaurant\/mot-marugame-mesterne\/\">Marugame Udon<\/a>. Imidlertid st\u00e5r enhver operat\u00f8r vi jobber med n\u00e5 overfor den samme virkeligheten; kundeopplevelsen som de ansatte leverer er avgj\u00f8rende.<\/p>\n<p>N\u00e5r du vurderer de tidlige kontaktpunktene, er det mange omr\u00e5der for oppl\u00e6ring og bruk av verkt\u00f8y som kreves. Derfor mener vi at oppl\u00e6ring av ansatte i kjerneferdigheter for kundetilpasning ikke bare b\u00f8r ligge hos markedsf\u00f8ringsteamet eller de ansatte i frontlinjen, men b\u00f8r gjelde hele organisasjonen.<\/p>\n<p>Noen n\u00f8kkelomr\u00e5der for oppl\u00e6ring du kanskje \u00f8nsker \u00e5 vurdere inkluderer:<\/p>\n<ul>\n<li>Misjon og verdier<\/li>\n<li>Teknologi- og prosessadopsjon<\/li>\n<li>Hvorfor kundetilpasning er viktig, og hvordan enkeltpersoner kan bidra<\/li>\n<\/ul>\n<p>I en verden der tiltrekning og oppbevaring av talent er den nye slagmarken, m\u00e5 investering i teknologi matche det som blir brukt p\u00e5 kundene. Det er den eneste m\u00e5ten \u00e5 h\u00e5ndtere de nye spennende verdenen vi n\u00e5 lever i.<\/p>\n<p>&nbsp;<\/p>\n<h2>B\u00e6rekraft<\/h2>\n<p>B\u00e6rekraft er ikke lenger bare et buzzord. Det er en stor bekymring for mange, og det p\u00e5virker hvor en stor andel forbrukere velger \u00e5 handle.<\/p>\n<p>Deloittes nyeste forskning rundt forbrukerholdninger til b\u00e6rekraft viser at 61% av alle britiske forbrukere pr\u00f8ver \u00e5 redusere bruken av engangsplastikk.<sup>2<\/sup> I tillegg pr\u00f8ver 45% av forbrukere \u00e5 kj\u00f8pe mer lokalt produsert, mens 49% kj\u00f8per mer sesongsbaserte produkter.<\/p>\n<p>Med disse statistikkene i bakhodet er det viktig at serveringssteder vurderer sine b\u00e6rekraftstiltak i 2022. Operat\u00f8rer m\u00e5 huske at \u00e5 gi ansatte kunnskap om b\u00e6rekraft ikke bare handler om \u00e5 si at man <em>er <\/em>b\u00e6rekraftig. Det er viktig \u00e5 gi ansatte oppl\u00e6ring og vise de at hele selskapet omfavner verdiene. For \u00e5 oppn\u00e5 dette kan du sette oppn\u00e5elige m\u00e5l og initiativer som kommuniseres av teamet ditt til kundene.<\/p>\n<p>Serveringssteder m\u00e5 ogs\u00e5 ta hensyn til de store sosio\u00f8konomiske barrierene for folk som \u00f8nsker \u00e5 adoptere en mer b\u00e6rekraftig livsstil. Det er lurt \u00e5 gjennomf\u00f8re sp\u00f8rreunders\u00f8kelser f\u00f8r du forplikter deg til neste steg.<\/p>\n<p>Uansett om du bestemmer deg for \u00e5 kun bruke lokalt produserte varer eller fjerne plastikk fra baren, er \u00e8n ting sikkert: Forbrukerholdninger til b\u00e6rekraft endrer seg. De som forplikter seg n\u00e5, vil se fordelene.<\/p>\n<p>&nbsp;<\/p>\n<h2><a href=\"https:\/\/attensi.com\/no\/losninger\/vr-og-ar\/\">Virtuell og utvidet virkelighet (VR\/AR)<\/a><\/h2>\n<p>Det er n\u00e5 en forventning til at hoteller implementerer en rekke virtuelle og utvidede virkelighetsfunksjoner. Fra ansiktsgjenkjenning av gjester og spillbasert virtuell virkelighet til oversettelsesl\u00f8sninger, forventer internasjonale gjester mer enn noen gang f\u00f8r under oppholdet. Og de \u00f8nsker \u00e5 kunne f\u00e5 tilgang til disse ekstra funksjonene fra komforten av sin egen smarttelefon.<\/p>\n<p>Turister kan i \u00f8kende grad bruke utvidet og virtuell virkelighet for \u00e5 l\u00e6re mer om reisem\u00e5let sitt og f\u00e5 mer innsikt om verden rundt dem &#8211; et flott tillegg til enhver resepsjon!<\/p>\n<p>Attensi er vitne til at operat\u00f8rer pusher grensene for teknologi som ber\u00f8rer kundene. Og n\u00e5 m\u00e5 denne tiln\u00e6rmingen ogs\u00e5 brukes til \u00e5 utvikle din st\u00f8rste ressurs &#8211; de ansatte.<\/p>\n<p>I tillegg til \u00e5 revlosjunere hvordan de samhandler med kunder, er hotelloperat\u00f8rene vi samarbeider med ogs\u00e5 i ferd med \u00e5 revlosjunere arbeidsmodellen sin. Multifunksjonelle teammedlemmer, som kan jobbe p\u00e5 tvers av restaurant, resepsjon, spa og romservice, kan ta kontroll over sine egne arbeidstider.<\/p>\n<p>Hvis den virtuelle verden er retningen for gjesteopplevelsen sin, m\u00e5 det ogs\u00e5 v\u00e6re retningen for oppl\u00e6ringen din. Hvis \u00e5 kunne tilby et trygt virtuelt milj\u00f8 hvor de ansatte kan l\u00e6re, gj\u00f8re feil og utvikle kjernekompetanse er viktig for deg, er Attensi det riktige valget av operat\u00f8r.<\/p>\n<p>Fremtiden for hotell- og restaurantn\u00e6ringen ser endelige lysere ut igjen. Etter pandemien har vi n\u00e5 en ekte mentalitetsendring, der teknologi er i hjertet av endringen. Dette vil drive vekst og tilknytning til kundene, men husk; kundene er bare en del av ligningen.<\/p>\n<p>Teknologi m\u00e5 ogs\u00e5 bruker for \u00e5 drive endring og utvikling av ansatte, slik at de kan lede an den teknologiske utviklingen.<\/p>\n<p>Attensi er her for \u00e5 st\u00f8tte deg p\u00e5 veien, slik at du kan v\u00e6re en pioner innen oppl\u00e6ring i hotell- og restaurantn\u00e6ringen.<\/p>\n<p>Hvis du \u00f8nsker \u00e5 vite mer, snakk med en av v\u00e5re eksperter i dag.<\/p>\n                <\/div>\n            \n        <\/div>\n\n        \n    <\/div>\n\n    <style>@media screen and (min-width:90em){section.pb-texteditor{padding:6rem 0}}@media screen and (min-width:62.0625em) and (max-width:89.9375em){section.pb-texteditor{padding:4.5rem 0}}@media screen and (min-width:48em) and (max-width:62em){section.pb-texteditor{padding:4rem 0}}@media screen and (max-width:47.9375em){section.pb-texteditor{padding:2.5rem 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.main-grid.left-align-container>div{-ms-grid-column:1;-ms-grid-column-span:10;grid-column:1\/11}}@media screen and (min-width:62.0625em) and (max-width:89.9375em){section.pb-texteditor.width-full .main-grid>div{grid-column:2\/-2}section.pb-texteditor.width-full .main-grid.left-align-container>div{-ms-grid-column:1;-ms-grid-column-span:11;grid-column:1\/12}}@media screen and (min-width:48em) and (max-width:62em){section.pb-texteditor.width-full .main-grid>div{grid-column:1\/-1}}@media screen and (max-width:47.9375em){section.pb-texteditor.width-full .main-grid>div{grid-column:1\/-1}}@media screen and (min-width:90em){section.pb-texteditor.width-broader blockquote{margin-left:10%;margin-right:10%}}@media screen and (min-width:62.0625em) and (max-width:89.9375em){section.pb-texteditor.width-broader blockquote{margin-left:8%;margin-right:8%}}@media screen and (min-width:48em) and (max-width:62em){section.pb-texteditor.width-broader blockquote{margin-left:9%;margin-right:9%}}@media screen 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ul{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:row wrap;flex-flow:row wrap;margin:-0.3125rem -0.625rem;list-style:none;padding:0}section.pb-share ul li{padding:0.3125rem}section.pb-share ul li a{display:inline-block;padding:0.3125rem;color:#000000;-webkit-transition:opacity 0.3s;transition:opacity 0.3s}section.pb-share ul li a:hover{opacity:0.7}<\/style>\n<\/section>\n\n\n<section class=\"pb-contact bg-stormlight  layout-stacked\" >\n    <div class=\"bg-grid full grid cg-0 rg-0\">\n\n                    <div class=\"bg-col\"><img decoding=\"async\" width=\"1\" height=\"1\" src=\"https:\/\/attensi.com\/wp-content\/uploads\/Graphic-Background-new-1.svg\" class=\"attachment-full size-full\" alt=\"\" loading=\"lazy\" \/><\/div>        \n        <div class=\"content-col\">\n\n            <div class=\"structure-grid side-padding grid-12 grid-m-8 grid-s-4 rg-xxl-75 rg-xl-70 rg-55 rg-m-60 rg-s-40\">\n\n                                    <div class=\"intro-section fade-me\">\n\n                        \n                                                                                    <h2 class=\"block-heading\">Er du klar for \u00e5 ta <span>oppl\u00e6ringen din til et nytt niv\u00e5?<\/span><\/h2>\n                                                    \n                        \n                    <\/div>\n                \n                \n                <div class=\"form-col\">\n\n                                            \n                            \n                        \n                                                            <div class=\"form-wrapper fade-me\">\n\n                                    \n                                                                            \n\t\t\t\t\t\t<script>\n\t\t\t\t\t\t\twindow.hsFormsOnReady = window.hsFormsOnReady || [];\n\t\t\t\t\t\t\twindow.hsFormsOnReady.push(()=>{\n\t\t\t\t\t\t\t\thbspt.forms.create({\n\t\t\t\t\t\t\t\t\tportalId: 26059872,\n\t\t\t\t\t\t\t\t\tformId: \"8890f845-996a-436e-9b19-5291bedf28f7\",\n\t\t\t\t\t\t\t\t\ttarget: \"#hbspt-form-1775638939000-7349297553\",\n\t\t\t\t\t\t\t\t\tregion: \"eu1\",\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t})});\n\t\t\t\t\t\t<\/script>\n\t\t\t\t\t\t<div class=\"hbspt-form\" id=\"hbspt-form-1775638939000-7349297553\"><\/div>                                    \n                                <\/div>\n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n   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.form-col,section.pb-contact.layout-flipped .structure-grid .intro-section,section.pb-contact.layout-flipped .structure-grid .text-col{grid-column:1\/-1}}@media screen and (min-width:90em){section.pb-contact.layout-stacked .structure-grid .intro-section{grid-column:4\/-4}section.pb-contact.layout-stacked .structure-grid .form-col,section.pb-contact.layout-stacked .structure-grid .text-col{grid-column:5\/-5}}@media screen and (min-width:62.0625em) and (max-width:89.9375em){section.pb-contact.layout-stacked .structure-grid .intro-section{grid-column:3\/-3}section.pb-contact.layout-stacked .structure-grid .form-col,section.pb-contact.layout-stacked .structure-grid .text-col{grid-column:4\/-4}}@media screen and (min-width:48em) and (max-width:62em){section.pb-contact.layout-stacked .structure-grid .form-col,section.pb-contact.layout-stacked .structure-grid .intro-section,section.pb-contact.layout-stacked .structure-grid .text-col{grid-column:2\/-2}}@media screen and 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         <img decoding=\"async\" src=\"https:\/\/attensi.com\/wp-content\/uploads\/Financial-services-story-block-1280x704.png\" alt=\"Reskilling er helt n\u00f8dvendig for finansielle institusjoner i 2024\" loading=\"lazy\" \/>            <\/div>\n          <\/a>\n        <\/div>\n          \n    <div class=\"bottom grid rg-20 rg-m-20 rg-s-15\">\n\n              <h3>Reskilling er helt n\u00f8dvendig for finansielle institusjoner i 2024<\/h3>\n      \n      \n\n      <div class=\"read-more-wrapper\">\n        <a href=\"https:\/\/attensi.com\/no\/innsikt\/artikler\/reskilling-er-helt-nodvendig-for-finansielle-institusjoner-i-2024\/\"><span>Les mer<\/span><\/a>\n      <\/div>\n\n    <\/div>\n\n  <\/div>\n<\/article>                        \n                \n<article class=\"post-types-card standard-title\">\n  <div class=\"wrapper grid acs rg-20 rg-m-20 rg-s-15\">\n\n    \n              <div class=\"top always-show\">\n          <a class=\"wrapper-link\" href=\"https:\/\/attensi.com\/no\/innsikt\/artikler\/mennesker-sjefene-av-og-ikke-tjenerne-til-ai\/\">\n            <div class=\"img-wrapper\">\n              <img decoding=\"async\" src=\"https:\/\/attensi.com\/wp-content\/uploads\/thumbnail-trond-ai-v40-2-1280x720.jpg\" alt=\"Mennesker \u2013 sjefene av og ikke tjenerne til AI?\" loading=\"lazy\" \/>            <\/div>\n          <\/a>\n        <\/div>\n          \n    <div class=\"bottom grid rg-20 rg-m-20 rg-s-15\">\n\n              <h3>Mennesker \u2013 sjefene av og ikke tjenerne til AI?<\/h3>\n      \n      \n\n      <div class=\"read-more-wrapper\">\n        <a href=\"https:\/\/attensi.com\/no\/innsikt\/artikler\/mennesker-sjefene-av-og-ikke-tjenerne-til-ai\/\"><span>Les mer<\/span><\/a>\n      <\/div>\n\n    <\/div>\n\n  <\/div>\n<\/article>                        \n                \n<article class=\"post-types-card standard-title\">\n  <div class=\"wrapper grid acs rg-20 rg-m-20 rg-s-15\">\n\n    \n              <div class=\"top always-show\">\n          <a class=\"wrapper-link\" href=\"https:\/\/attensi.com\/no\/innsikt\/artikler\/gamification-losningen-for-alle-dine-opplaeringsbehov-innen-legemiddelbransjen\/\">\n            <div class=\"img-wrapper\">\n              <img decoding=\"async\" src=\"https:\/\/attensi.com\/wp-content\/uploads\/Pharma-story-block-1-1280x909.jpg\" alt=\"Gamification: L\u00f8sningen for alle dine oppl\u00e6ringsbehov innen legemiddelbransjen\" loading=\"lazy\" \/>            <\/div>\n          <\/a>\n        <\/div>\n          \n    <div class=\"bottom grid rg-20 rg-m-20 rg-s-15\">\n\n              <h3>Gamification: L\u00f8sningen for alle dine oppl\u00e6ringsbehov innen legemiddelbransjen<\/h3>\n      \n      \n\n      <div class=\"read-more-wrapper\">\n        <a href=\"https:\/\/attensi.com\/no\/innsikt\/artikler\/gamification-losningen-for-alle-dine-opplaeringsbehov-innen-legemiddelbransjen\/\"><span>Les mer<\/span><\/a>\n      <\/div>\n\n    <\/div>\n\n  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href=\"https:\/\/attensi.com\/no\/innsikt\/artikler\/mission-possible-maler-opplaeringens-faktiske-effekt\/\"><span>Les mer<\/span><\/a>\n      <\/div>\n\n    <\/div>\n\n  <\/div>\n<\/article>                          <\/div>\n          \n        \n        \n      \n\n    <\/div>\n  <\/div>\n\n  <style>@media screen and (min-width:90em){section.pb-post-type{padding:6rem 0}}@media screen and (min-width:62.0625em) and (max-width:89.9375em){section.pb-post-type{padding:4.5rem 0}}@media screen and (min-width:48em) and (max-width:62em){section.pb-post-type{padding:4rem 0}}@media screen and (max-width:47.9375em){section.pb-post-type{padding:2.5rem 0}}section.pb-post-type.no-top-padding{padding-top:0!important}section.pb-post-type.no-bottom-padding{padding-bottom:0!important}section.pb-post-type.bg-storm .block-heading,section.pb-post-type.bg-storm .intro-text,section.pb-post-type.bg-storm .pagination-wrap .page-numbers,section.pb-post-type.bg-stormlight 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.btn-wrap{text-align:center}@media screen and (min-width:90em){section.pb-post-type.layout-entry .btn-wrap{margin-top:5rem}}@media screen and (min-width:62.0625em) and (max-width:89.9375em){section.pb-post-type.layout-entry .btn-wrap{margin-top:3.75rem}}@media screen and (min-width:48em) and (max-width:62em){section.pb-post-type.layout-entry .btn-wrap{margin-top:3.125rem}}@media screen and (max-width:47.9375em){section.pb-post-type.layout-entry .btn-wrap{margin-top:2.5rem}}<\/style>\n<\/section>\n\n\n<section class=\"pb-texteditor bg-stormlight  width-narrow\" id=\"sources\">\n    <div class=\"main-grid side-padding grid-12 grid-m-8 grid-s-4 rg-xxl-75 rg-xl-70 rg-55 rg-m-60 rg-s-40 \">\n\n        \n        <div class=\"text-section fade-me\">\n\n                            <div class=\"the-content\">\n                    <h3>Kilder<\/h3>\n<ol class=\"sources\">\n<li>\n<p class=\"h1\">Redefining the future of the pub experience with digital ordering, <em>flipdish.com\/gb\/resources\/blog\/redefining-the-future-of-the-pub-experience-with-digital-ordering<\/em><\/p>\n<\/li>\n<li>How consumers are embracing sustainability, <em>deloitte.com\/uk\/en\/pages\/consumer-business\/articles\/sustainable-consumer.html<\/em><\/li>\n<\/ol>\n                <\/div>\n            \n        <\/div>\n\n        \n    <\/div>\n\n    \n<\/section>","protected":false},"excerpt":{"rendered":"<p>Med flere lettelser i restriksjoner over hele verden, er vi endelig p\u00e5 vei tilbake til v\u00e5re gamle vaner. Og mens vi navigerer oss gjennom 2022, vet vi at kundene forventer mer enn de noen gang har gjort f\u00f8r fra hotell- og restaurantn\u00e6ringen. <\/p>\n","protected":false},"author":38,"featured_media":18811,"parent":32394,"menu_order":31,"template":"","learn-tax":[58],"class_list":["post-37198","learn","type-learn","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.3 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>De ledende trendene innen hotell- og restaurantn\u00e6ringen i 2022 | Attensi<\/title>\n<meta name=\"description\" content=\"Les om noen av de viktigste trendene for hotell- og restaurantn\u00e6ringen i 2022, som vi mener deres team b\u00f8r vite om og begynne \u00e5 tilpasse seg til n\u00e5.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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