Retail training solutions

Retail training solutions that help your organisation and people grow together.

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When it comes to delivering results, we’ve had bags of success

 

85%+ knowledge gap closure 

5x faster time to competence

56% reduction in staff turnover

93% love gamified training

 

From the shop floor to warehouse store, Attensi delivers game-based retail training solutions that scale at speed.

Whether you’re in transactional, speciality or luxury retail, our gamified simulation training empowers people and organisations to reach their peak potential.

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Our retail training solutions have already gone global, thanks to partnering with a host of household names

 

We’ve delivered training solutions in more than 50 languages and over 150 countries.

Bring out the best in your people with personalised retail training services

As you’ve probably picked up, our work across retail runs the gamut. But we don’t just support the industry, we also support individuals along their entire retail learning journey – from when they first onboard, throughout their on-the-job development, to helping them achieve their future goals.

Onboarding

  • Onboarding new hires
  • Training seasonal employees
  • Product and services training
  • Loss prevention training
  • Business culture and brand inductions

Pharma Skills

Ongoing development

  • Continuing Professional Development (CPD) training
  • Sales skills development
  • Customer service training and development
  • Improving communication skills
  • Best practice and refresher sessions
  • Product and services training

on track

Retail management training

  • Specific corporate training programmes for retail employees
  • People management and communication training
  • Stock management training
  • Identify your talent with assessment and development
  • Compliance training

You’ve heard the sales pitch, now let’s see what gamified simulation training looks like in practice

Appliance juggernaut Bosch Siemens Hausgeräte (BSH) tested out our gamified training solution on their salespeople. BSH wanted to increase their workforce’s knowledge of product features, understand shopper motivations and – yes – close the sale on high-end Bosch and Siemens washing machines. Because that’s what it’s all about, right?

And here’s what the 10 stores involved in the pilot study achieved:

26.2% increase in sales

93% improvement in product knowledge

90 minutes or more engagement with the app

 

“We are, of course, interested in selling more of our products, and equipping store staff with the right product knowledge has been proven to offer a significant increase in sales.”

–  Thomas Antonsen, Head of Sell-out Management and Training Excellence for Northern Europe at Bosch Siemens

Delivering results across the retail sector

Whatever you’re after, from employee retail training and development to digital transformations, Attensi’s got you covered.

 

Employee training and development

  • Onboarding and inductions across seniority
  • Supporting career transitions
  • Enabling sales excellence
  • Product and service knowledge training
  • Interpersonal  skills training
  • Coaching
  • Engaging with Diversity Equity and Inclusion (DEI)

Regulatory and compliance training

  • Health & Safety
  • Warehousing processes
  • Information security

Digital transformation training

  • Company IT systems training
  • Software as a service (SaaS) training
  • Data protection, data management and GDPR
  • New software platforms training

Testimonials 

 

“It has helped us increase merchandise sales and basket size while reducing employee turnover. Plus, 97% of store managers like this type of training and say it makes onboarding easier and ensures more consistent behaviour.”

Kristian Planke Styrmo, Director of People Development, Circle K

“With Attensi SKILLS, our sales staff have fast become product experts, with measurable, significant impact on our profit margins. And with a 96% training approval rating, we know they enjoyed themselves along the way.”

Hanne Utakleiv Lorentzen, Campaign Manager, Bohus

“Attensi allows us to deliver training in a way that point-of-sale staff actually want. People want content delivered to them in a convenient, accessible way, and our Attensi training app has helped us to achieve that.”

Thomas Antonsen, Head of Sell-out Management and Training Excellence for Northern Europe, Bosch Siemens

FAQs

What is gamified training in retail?

Our gamified training solutions for the retail sector are an alternative to traditional learning methods.

Built using real human behaviour and psychology, gamified training provides authentic retail scenarios for employees. The competitive edge to the training encourages repetition and improved information retention. Most importantly, it makes learning fun again.

Is this training scalable to an international level?

We’re used to working with globally renowned retail businesses from all around the world, so we know how important it is to offer training in multiple languages. We now have users across 150 countries and our simulations have been translated into 50 different languages.

Can we integrate Attensi’s retail training solutions to our existing LMS?

Absolutely! Attensi offers standard third-party integrations included in the license fee. Such an integration would typically be: Authentication through Azure Active Directory or LMS integration through flat file synchronization (e.g., json, csv, txt). We’ve worked with plenty of other custom integrations, too – we’re happy to talk about what you need.

Will Attensi work with third parties or agencies to develop retail training content?

Delivering a great project is all about collaboration. We’ve worked with plenty of third parties and agencies, and we’re happy to work with your agency on our joint project. We also have our own partnerships in place from relationships we’ve built, so we can also offer retail subject matter expertise if you need it.

Who can I speak to about what my organisation needs?

Our experts can go through exactly what you need to help your teams hone and develop their specific skill sets. They can walk through our Attensi suite to find out which combination of software will add the most value to your organisation.