{"id":40111,"date":"2023-05-19T12:01:00","date_gmt":"2023-05-19T10:01:00","guid":{"rendered":"https:\/\/attensi.dev.kodeks.no\/?post_type=success-stories&#038;p=40111"},"modified":"2024-02-06T09:55:07","modified_gmt":"2024-02-06T08:55:07","slug":"brightspeed-verwirklichung-des-amerikanischen-traums-vom-internet-fuer-alle","status":"publish","type":"success-stories","link":"https:\/\/attensi.com\/de\/erfolgsgeschichten\/einzelhandel-service\/brightspeed-verwirklichung-des-amerikanischen-traums-vom-internet-fuer-alle\/","title":{"rendered":"Verwirklichung des amerikanischen Traums vom Internet f\u00fcr alle"},"content":{"rendered":"\n\n<section class=\"pb-hero  left-right bg-stormlight \" >\n\n  \n    <div class=\"block-inner\">\n      <div class=\"bg-grid grid cg-0 rg-0 full\">\n\n        \n        <div class=\"content-col\">\n          <div class=\"padding-el grid rg-50 rg-m-40 rg-s-30\">\n\n                          <div class=\"breadcrumbs\">\n                <div class=\"grid side-padding\">\n                  <div>\n                    <span property=\"itemListElement\" typeof=\"ListItem\"><a property=\"item\" typeof=\"WebPage\" title=\"Gehe zu Attensi.\" href=\"https:\/\/attensi.com\/de\/\" class=\"home\" aria-current=\"page\"><span property=\"name\">Attensi<\/span><\/a><meta property=\"position\" content=\"1\"><\/span>                  <\/div>\n                <\/div>\n              <\/div>\n            \n            <div class=\"main-grid side-padding grid-12 ac standard\">\n              <div class=\"text-col grid-12 grid-m-8 grid-s-4 rg-75 rg-m-0 rg-s-25\">\n                <div class=\"inner-text-col\">\n\n                                      <h1>\n                                                                    <span>Brightspeed:<\/span> Verwirklichung des amerikanischen Traums vom Internet f\u00fcr alle                                          <\/h1>\n                  \n                  \n                                          <p class=\"lead\">Ein schnell wachsender US-Internetanbieter ben\u00f6tigte einen superschnellen Trainingsplan, um seine Besch\u00e4ftigten dabei zu unterst\u00fctzen, Millionen von Menschen an das weltweite Netz anzuschlie\u00dfen. In Zusammenarbeit mit Attensi haben wir in nur f\u00fcnf wochen ein spielbasiertes Simulationstraining durchgef\u00fchrt.<\/p>\n                    \n                  \n                <\/div>\n\n\n                                  <div class=\"inner-buttons-col\">\n                    <ul class=\"buttons\">\n                      \n                                                  <li><a class=\"btn arr\" href=\"https:\/\/attensi.com\/de\/demo-buchen\/\" target=\"_self\">Demo buchen<\/a> <\/li>\n                        \n                                          <\/ul>\n                  <\/div>\n                \n              <\/div>\n\n              <div class=\"img-col mt-featured\">\n\n                \n                                      <div class=\"img-wrapper\">\n                      <img loading=\"lazy\" decoding=\"async\" width=\"2548\" height=\"1917\" src=\"https:\/\/attensi.com\/wp-content\/uploads\/Brightspeed-2-devices-scaled.jpg\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"Brightspeed 2 devices computer and mobile phone playing minigames\" srcset=\"https:\/\/attensi.com\/wp-content\/uploads\/Brightspeed-2-devices-scaled.jpg 2548w, https:\/\/attensi.com\/wp-content\/uploads\/Brightspeed-2-devices-1280x963.jpg 1280w, https:\/\/attensi.com\/wp-content\/uploads\/Brightspeed-2-devices-1536x1156.jpg 1536w, https:\/\/attensi.com\/wp-content\/uploads\/Brightspeed-2-devices-2048x1541.jpg 2048w, https:\/\/attensi.com\/wp-content\/uploads\/Brightspeed-2-devices-1160x873.jpg 1160w\" sizes=\"auto, (max-width: 2548px) 100vw, 2548px\" \/>                    <\/div>\n\n                  \n                \n              <\/div>\n\n            <\/div>\n\n          <\/div>\n\n        <\/div>\n      <\/div>\n    <\/div>\n\n  \n\n  <style>section.pb-hero.bg-storm{background:#1B2231}section.pb-hero.bg-stormlight{background:#20293C}section.pb-hero h1 span:not(.heading-icon){color:#56BCCF}section.pb-hero 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.content-col{padding-top:var(--header-height)}<\/style>\n<\/section>\n\n\n<section class=\"pb-testimonials bg-storm layout-1col-left-aligned  \" >\n    <div class=\"block-inner\">\n        <div class=\"structure-grid grid-12 grid-m-8 grid-s-4 side-padding rg-xxl-75 rg-xl-70 rg-55 rg-m-60 rg-s-40\">\n\n            \n                            <div class=\"testimonials-slider-wrapper fade-me slidecount-1\" data-slidecount=\"1\" data-layout=\"1col-left-aligned\" data-autoplay=\"false\" >\n                    <div class=\"nav-wrapper\">\n                        <div class=\"neg-wrapper\">\n                            <div class=\"swiper\">\n                                <div class=\"swiper-wrapper\">\n                                    \n                                        <div class=\"swiper-slide\">\n                                            <div class=\"item\">\n                                                <div class=\"slide-grid grid with-img\">\n\n                                                    <div class=\"img-col\"><div class=\"img-holder\"><div class=\"img-wrapper\"><img decoding=\"async\" width=\"720\" height=\"720\" src=\"https:\/\/attensi.com\/wp-content\/uploads\/Kristen-McCarthy-Brightspeed-720x720.jpg\" class=\"attachment-medium size-medium\" alt=\"Kristen McCarthy Brightspeed\" loading=\"lazy\" srcset=\"https:\/\/attensi.com\/wp-content\/uploads\/Kristen-McCarthy-Brightspeed-720x720.jpg 720w, https:\/\/attensi.com\/wp-content\/uploads\/Kristen-McCarthy-Brightspeed-500x500.jpg 500w, https:\/\/attensi.com\/wp-content\/uploads\/Kristen-McCarthy-Brightspeed-768x768.jpg 768w, https:\/\/attensi.com\/wp-content\/uploads\/Kristen-McCarthy-Brightspeed-150x150.jpg 150w, https:\/\/attensi.com\/wp-content\/uploads\/Kristen-McCarthy-Brightspeed.jpg 800w\" sizes=\"auto, (max-width: 720px) 100vw, 720px\" \/><\/div><\/div><\/div>\n                                                    <div class=\"text-col\">\n                                                        <blockquote class=\"grid\">\n\n                                                            <span class=\"quote-text ass\">\u201eAttensi ist ein gro\u00dfartiger Partner, der erstklassige Software, gro\u00dfartige K\u00f6pfe und einen kollaborativen Geist mitbringt, damit das Training effektiv ist und Spa\u00df macht.\u201c<\/span>\n                                                                                                                            <cite class=\"ase\">\n\n                                                                    <span class=\"name\">Kristen McCarthy<\/span>                                                                    <span class=\"position\">Director | Small Business Product and Offer Management | Brightspeed<\/span>\n                                                                <\/cite>\n                                                            \n                                                        <\/blockquote>\n                    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.swiper-button-prev,section.pb-testimonials .testimonials-slider-wrapper .swiper-rtl .swiper-button-next{left:-0.625rem}}<\/style>\n<\/section>\n\n\n<section class=\"pb-texteditor bg-white  width-broader\" >\n    <div class=\"main-grid side-padding grid-12 grid-m-8 grid-s-4 rg-xxl-75 rg-xl-70 rg-55 rg-m-60 rg-s-40 \">\n\n        \n        <div class=\"text-section fade-me\">\n\n                            <div class=\"the-content\">\n                    <h2 class=\"larger-h2\">Verwirklichung des amerikanischen Traums vom Internet f\u00fcr alle<\/h2>\n<p>Der US-amerikanische Heiminternetspezialist Brightspeed ben\u00f6tigte eine neue Trainingsl\u00f6sung, damit seine Vertriebsmitarbeiter mit dem rasanten Wachstum des Unternehmens Schritt halten konnten. Und sie brauchten sie schnell.<\/p>\n<p>In einem Projekt, das die gleiche Geschwindigkeit aufwies wie der superschnelle Fiber-Breitbanddienst von Brightspeed, half Attensi dem Unternehmen dabei, in nur\u00a0<strong>F\u00dcNF WOCHEN<\/strong>\u00a0ein ma\u00dfgeschneidertes Angebot an qualitativ hochwertigen Simulationstrainings zu erstellen.<\/p>\n<blockquote><p>\u201eAttensi ist ein gro\u00dfartiger Partner, der erstklassige Software, gro\u00dfartige K\u00f6pfe und einen kollaborativen Geist mitbringt, damit das Training effektiv ist und Spa\u00df macht.\u201c<\/p>\n<p><cite><strong>Kristen McCarthy<\/strong><\/cite><\/p>\n<p><cite>Director | Small Business Product and Offer Management<\/cite><\/p><\/blockquote>\n<p>Das Training schaffte das beeindruckende Ergebnis, Fachverk\u00e4ufer zu vielseitigen Produktexperten auszubilden, die sowohl Soft Skills als auch Produktwissen und technische Fragen beherrschen.<\/p>\n<p>In weniger als zwei Monaten bildete das innovative Training mehr als 1.000 Brightspeed-Vertreter weiter, um das Ziel zu erreichen, Millionen von Amerikanern im World Wide Web willkommen zu hei\u00dfen.<\/p>\n                <\/div>\n            \n        <\/div>\n\n        \n    <\/div>\n\n    <style>@media screen and (min-width:90em){section.pb-texteditor{padding:6rem 0}}@media screen and (min-width:62.0625em) and (max-width:89.9375em){section.pb-texteditor{padding:4.5rem 0}}@media screen and (min-width:48em) and (max-width:62em){section.pb-texteditor{padding:4rem 0}}@media screen and (max-width:47.9375em){section.pb-texteditor{padding:2.5rem 0}}section.pb-texteditor.no-top-padding{padding-top:0!important}section.pb-texteditor.no-bottom-padding{padding-bottom:0!important}section.pb-texteditor.bg-storm{background:#1B2231}section.pb-texteditor.bg-stormlight{background:#20293C}section.pb-texteditor.bg-storm :not(.btn),section.pb-texteditor.bg-storm ul li::marker,section.pb-texteditor.bg-stormlight :not(.btn),section.pb-texteditor.bg-stormlight ul 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blockquote{margin-left:9%;margin-right:9%}}<\/style>\n<\/section>\n\n\n<section class=\"pb-stats cols-4 bg-storm glow-none iconsize-large \" >\n  <div class=\"block-inner\">\n    <div class=\"structure-grid grid-12 grid-m-8 grid-s-4 side-padding rg-xxl-75 rg-xl-70 rg-55 rg-m-60 rg-s-40\">\n\n              <div class=\"intro-section fade-me\">\n\n          \n                      <h2 class=\"block-heading \"><span>Fertigkeiten und Wissen<\/span><\/h2>\n          \n                      <div class=\"intro-text narrow \">\n              <p>In k\u00fcrzester Zeit haben Brightspeed und Attensi nicht nur eine, sondern gleich <strong>zwei<\/strong>\u00a0L\u00f6sungen mit 19 Trainingsmodulen entwickelt, um den unterschiedlichen Trainingsbed\u00fcrfnissen von bestehenden und neuen Mitarbeitenden gerecht zu werden. Am 15. Februar starteten wir:<\/p>\n            <\/div>\n          \n        <\/div>\n      \n              <div class=\"stats-item-wrapper fade-me grid-4 grid-m-2 grid-s-1 flex jcc\">\n          \n            <a href=\"https:\/\/attensi.com\/de\/loesungen\/attensi-process\/\" class=\"item\" target=\"_self\">            \n              <div class=\"item-inner-grid grid rg-xxl-60 rg-xl-60 rg-50 rg-m-40 rg-s-25\">\n\n                <div class=\"img-wrap\"><div class=\"img-holder\"><img decoding=\"async\" width=\"1\" height=\"1\" src=\"https:\/\/attensi.com\/wp-content\/uploads\/Attensi-PROCESS-dark-mode.svg\" class=\"attachment-medium size-medium\" alt=\"\" loading=\"lazy\" \/><\/div><\/div>\n                <div class=\"text-wrap grid rg-20 rg-m-20 rg-s-15\">\n\n                                      <div class=\"main-line\">\n\n                      \n                      <span class=\"text-after\">BRIGHTSPEED ENGANGE<\/span>\n                    <\/div>\n                  \n                  <div class=\"text-below\">Basierend auf der Attensi PROCESS Plattform<\/div>\n                                      <div class=\"link-wrap\">\n                      <span class=\"linktext\">Lesen Sie mehr<\/span>\n                    <\/div>\n                  \n                <\/div>\n              <\/div>\n\n            <\/a>\n          \n            <a href=\"https:\/\/attensi.com\/de\/loesungen\/attensi-skills\/\" class=\"item\" target=\"_self\">            \n              <div class=\"item-inner-grid grid rg-xxl-60 rg-xl-60 rg-50 rg-m-40 rg-s-25\">\n\n                <div class=\"img-wrap\"><div class=\"img-holder\"><img decoding=\"async\" width=\"720\" height=\"720\" src=\"https:\/\/attensi.com\/wp-content\/uploads\/Attensi-SKILLS-dark-mode.svg\" class=\"attachment-medium size-medium\" alt=\"\" loading=\"lazy\" \/><\/div><\/div>\n                <div class=\"text-wrap grid rg-20 rg-m-20 rg-s-15\">\n\n                                      <div class=\"main-line\">\n\n                      \n                      <span class=\"text-after\">BRIGHTSPEED DISCOVER<\/span>\n                    <\/div>\n                  \n                  <div class=\"text-below\">Basierend auf Attensi SKILLS<\/div>\n                                      <div class=\"link-wrap\">\n                      <span class=\"linktext\">Lesen Sie mehr<\/span>\n                    <\/div>\n                  \n                <\/div>\n              <\/div>\n\n            <\/a>\n                  <\/div>\n      \n              <div class=\"global-buttons-wrapper fade-me\">\n          <ul>\n            \n                              <li>\n                  <a class=\"btn accent\" href=\"https:\/\/attensi.com\/de\/demo-buchen\/\" target=\"_self\">Demo buchen<\/a>\n                <\/li>\n                                    <\/ul>\n        <\/div>\n      \n    <\/div>\n  <\/div>\n\n  <style>@media screen and (min-width:90em){section.pb-stats{padding:6rem 0}}@media screen and (min-width:62.0625em) 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(max-width:62em){section.pb-stats .item .text-wrap .main-line .text-after{font-size:1.5rem}}@media screen and (max-width:47.9375em){section.pb-stats .item .text-wrap .main-line .text-after{font-size:1.375rem}}section.pb-stats .item .text-wrap .text-below{line-height:1.5}@media screen and (min-width:90em){section.pb-stats .item .text-wrap .text-below{font-size:1.25rem}}@media screen and (min-width:62.0625em) and (max-width:89.9375em){section.pb-stats .item .text-wrap .text-below{font-size:1.125rem}}@media screen and (min-width:48em) and (max-width:62em){section.pb-stats .item .text-wrap .text-below{font-size:1.25rem}}@media screen and (max-width:47.9375em){section.pb-stats .item .text-wrap .text-below{font-size:1.125rem}}@media screen and (min-width:62.0625em){section.pb-stats .item .text-wrap .text-below{line-height:1.4}}@media screen and (min-width:62.0625em) and (max-width:89.9375em){section.pb-stats .item .text-wrap .text-below{font-size:1rem}}<\/style>\n<\/section>\n\n\n<section class=\"pb-texteditor bg-white  width-broader\" >\n    <div class=\"main-grid side-padding grid-12 grid-m-8 grid-s-4 rg-xxl-75 rg-xl-70 rg-55 rg-m-60 rg-s-40 \">\n\n        \n        <div class=\"text-section fade-me\">\n\n                            <div class=\"the-content\">\n                    <p>Um dieses Ziel effizient zu erreichen \u2013 und um sicherzustellen, dass die L\u00f6sungen genau die Erfahrungen der Mitarbeitenden von Brightspeed widerspiegeln \u2013 begann Attensi einen intensiven Beratungsprozess, bei dem sie eng mit den Kollegen von Brightspeed zusammenarbeiteten, um sich in das Unternehmen hineinzudenken und genau zu verstehen, welche F\u00e4higkeiten und Kenntnisse die Angestellten ben\u00f6tigen.<\/p>\n                <\/div>\n            \n        <\/div>\n\n        \n    <\/div>\n\n    \n<\/section>\n\n\n<section class=\"pb-testimonials bg-white layout-1col-side-by-side no-top-padding \" >\n    <div class=\"block-inner\">\n        <div class=\"structure-grid grid-12 grid-m-8 grid-s-4 side-padding rg-xxl-75 rg-xl-70 rg-55 rg-m-60 rg-s-40\">\n\n            \n                            <div class=\"testimonials-slider-wrapper fade-me slidecount-1\" data-slidecount=\"1\" data-layout=\"1col-side-by-side\" data-autoplay=\"false\" >\n                    <div class=\"nav-wrapper\">\n                        <div class=\"neg-wrapper\">\n                            <div class=\"swiper\">\n                                <div class=\"swiper-wrapper\">\n                                    \n                                        <div class=\"swiper-slide\">\n                                            <div class=\"item\">\n                                                <div class=\"slide-grid grid with-img\">\n\n                                                    <div class=\"img-col\"><div class=\"img-holder\"><div class=\"img-wrapper\"><img decoding=\"async\" width=\"720\" height=\"533\" src=\"https:\/\/attensi.com\/wp-content\/uploads\/Huw-WP-720x533.jpg\" class=\"attachment-medium size-medium\" alt=\"Huw WP\" loading=\"lazy\" srcset=\"https:\/\/attensi.com\/wp-content\/uploads\/Huw-WP-720x533.jpg 720w, https:\/\/attensi.com\/wp-content\/uploads\/Huw-WP-768x569.jpg 768w, https:\/\/attensi.com\/wp-content\/uploads\/Huw-WP-150x111.jpg 150w, https:\/\/attensi.com\/wp-content\/uploads\/Huw-WP.jpg 1189w\" sizes=\"auto, (max-width: 720px) 100vw, 720px\" \/><\/div><\/div><\/div>\n                                                    <div class=\"text-col\">\n                                                        <blockquote class=\"grid\">\n\n                                                            <span class=\"quote-text ass\">\u201eDie Partnerschaft mit Brightspeed hat gezeigt, was durch superschnelle Teamarbeit, modernste Technologie und den echten Wunsch, sowohl f\u00fcr Mitarbeitende als auch f\u00fcr Kunden in den USA etwas zu leisten, erreicht werden kann. Wir freuen uns zu h\u00f6ren, dass die Mitarbeitenden von Brightspeed bereits Spa\u00df an ihren neuen Schulungen haben, und wir freuen uns darauf, unseren Kunden einen echten Nutzen zu bieten.\u201d<\/span>\n                                                                                                                            <cite class=\"ase\">\n\n                                                                    <span class=\"name\">Huw Newton-Hill<\/span>                                                                    <span class=\"position\">General Manager | Attensi US<\/span>\n                                                                <\/cite>\n                                                            \n                                                        <\/blockquote>\n                                                    <\/div>\n\n                                                <\/div>\n                                            <\/div>\n                                        <\/div>\n\n                                                                    <\/div>\n\n                            <\/div>\n                        <\/div>\n                        <div class=\"swiper-button-prev\"><\/div>\n                        <div class=\"swiper-button-next\"><\/div>\n                    <\/div>\n                    <div class=\"swiper-pagination\"><\/div>\n                <\/div>\n            \n            \n        <\/div>\n    <\/div>\n\n    \n<\/section>\n\n\n<section class=\"pb-texteditor bg-white no-top-padding width-broader\" >\n    <div class=\"main-grid side-padding grid-12 grid-m-8 grid-s-4 rg-xxl-75 rg-xl-70 rg-55 rg-m-60 rg-s-40 \">\n\n        \n        <div class=\"text-section fade-me\">\n\n                            <div class=\"the-content\">\n                    <p>Brightspeed war begeistert, dass die L\u00f6sungen p\u00fcnktlich geliefert wurden und die Ergebnisse, die darauf folgten. Das Feedback von den Verkaufsagenten war \u00e4u\u00dferst positiv, <strong>wobei 90% angaben, dass sie diese Trainingsmethode als ansprechend empfanden<\/strong>. Der unmittelbare Einfluss wurde weiterhin deutlich, als F\u00fchrungskr\u00e4fte beobachteten, wie Agenten nach dem Training Produktkenntnisse und Kompetenz in den Unternehmenssystemen w\u00e4hrend Kundenanrufen zeigten.<\/p>\n<p>&nbsp;<\/p>\n<h2 class=\"larger-h2\">Brightspeed ins Rennen schicken<\/h2>\n<p>Wie bei allen Attensi-L\u00f6sungen bestand das Ziel darin, gemeinsam kurze Lerneinheiten mit spielerischen digitalen Szenarien zu entwickeln, die reale Arbeitssituationen genau widerspiegeln. Das Training sollte auch wettbewerbsorientierte Mechanismen enthalten, die den Lernenden die M\u00f6glichkeit geben, Punkte zu sammeln und ihre Fortschritte mit denen ihrer Freunde zu vergleichen. Dies f\u00f6rdert die Wiederholung des Trainings und damit die Beibehaltung des Wissens \u2013 eine Schl\u00fcsselkomponente der Attensi-L\u00f6sungen.<\/p>\n<blockquote><p>\u201eDieses Training war sehr interaktiv und erm\u00f6glichte es dem Benutzer, einen gef\u00fchrten Modus zu verwenden und die f\u00fcr jeden Abschnitt oder jedes Modul erforderlichen Schritte in einem benutzerfreundlichen Format zu erlernen\u201c.<\/p>\n<p><cite><strong>Chad Laws<\/strong> <\/cite><\/p>\n<p><cite>Manager Center Sale &amp; Care | Brightspeed<\/cite><\/p>\n<p><cite>Er f\u00fcgte hinzu:<\/cite><\/p>\n<p>\u201eDank der Spielfunktion konnten die Benutzer das Training auf eine unterhaltsamere Art und Weise absolvieren. Sie spornt die Mitarbeitenden an und motiviert sie, ihr Bestes zu geben oder sogar ihr Bestes zu \u00fcbertreffen, indem sie die Module wiederholen, um die h\u00f6chste Punktzahl zu erreichen.<\/p>\n<p>\u201eDurch die M\u00f6glichkeit, Punkte f\u00fcr schnelle Antworten und Extrapunkte f\u00fcr die richtige Beantwortung von Fragen in Folge zu erhalten, wird der Mitarbeitende nicht nur zum Lernen und Bestehen des Kurses aufgefordert, sondern auch dazu, die Geschwindigkeit zu verbessern, mit der er jede Aufgabe l\u00f6st. Ich wei\u00df, dass es mich noch mehr herausgefordert hat, die Punktzahlen meiner Kollegen und Mitarbeitenden zu sehen, was die interne Motivation, zu den Besten zu geh\u00f6ren, noch verst\u00e4rkt hat.\u201c<\/p><\/blockquote>\n                <\/div>\n            \n        <\/div>\n\n        \n    <\/div>\n\n    \n<\/section>\n\n\n<section class=\"pb-checklist bg-storm glow-standard \" >\n    <div class=\"side-padding grid rg-xxl-75 rg-xl-70 rg-55 rg-m-60 rg-s-40\">\n\n        \n                    <div class=\"items-wrapper grid rg-xxl-80 rg-xl-80 rg-60 rg-m-60 rg-s-40 fade-me\">\n\n                \n                    <div class=\"group grid rg-xxl-40 rg-xl-40 rg-30 rg-m-30 rg-s-20\">\n\n                        <h3 class=\"group-heading\">Nach dem Training mit BRIGHTSPEED DISCOVER konnten die Mitarbeitenden:<\/h3>\n                                                    <div class=\"item-grid grid-4 grid-m-3 grid-s-1 flex jcc\">\n\n                                \n                                    <div class=\"item\">\n                                        <div class=\"item-inner-grid grid-rg-10 acc\">\n\n                                                                                            <div class=\"img-wrap\"><img decoding=\"async\" width=\"1\" height=\"1\" src=\"https:\/\/attensi.com\/wp-content\/uploads\/Icon_-Tick-New.svg\" class=\"attachment-medium size-medium\" alt=\"\" loading=\"lazy\" \/><\/div>                                            \n                                            <p>Marketingbotschaften selbstbewusst und fachkundig Kunden erkl\u00e4ren<\/p>\n                                        <\/div>\n                                    <\/div>\n                                \n                                    <div class=\"item\">\n                                        <div class=\"item-inner-grid grid-rg-10 acc\">\n\n                                                                                            <div class=\"img-wrap\"><img decoding=\"async\" width=\"1\" height=\"1\" src=\"https:\/\/attensi.com\/wp-content\/uploads\/Icon_-Tick-New.svg\" class=\"attachment-medium size-medium\" alt=\"\" loading=\"lazy\" \/><\/div>                                            \n                                            <p>das gesamte Glasfaserproduktangebot und die Preisgestaltung von Brightspeed verstehen<\/p>\n                                        <\/div>\n                                    <\/div>\n                                \n                                    <div class=\"item\">\n                                        <div class=\"item-inner-grid grid-rg-10 acc\">\n\n                                                                                            <div class=\"img-wrap\"><img decoding=\"async\" width=\"1\" height=\"1\" src=\"https:\/\/attensi.com\/wp-content\/uploads\/Icon_-Tick-New.svg\" class=\"attachment-medium size-medium\" alt=\"\" loading=\"lazy\" \/><\/div>                                            \n                                            <p>L\u00f6sungen pr\u00e4sentieren und verkaufen<\/p>\n                                        <\/div>\n                                    <\/div>\n                                \n                                    <div class=\"item\">\n                                        <div class=\"item-inner-grid grid-rg-10 acc\">\n\n                                                                                            <div class=\"img-wrap\"><img decoding=\"async\" width=\"1\" height=\"1\" src=\"https:\/\/attensi.com\/wp-content\/uploads\/Icon_-Tick-New.svg\" class=\"attachment-medium size-medium\" alt=\"\" loading=\"lazy\" \/><\/div>                                            \n                                            <p>Kunden helfen, fundierte Entscheidungen zu treffen<\/p>\n                                        <\/div>\n                                    <\/div>\n                                \n                            <\/div>\n                        \n                    <\/div>\n\n                \n                    <div class=\"group grid rg-xxl-40 rg-xl-40 rg-30 rg-m-30 rg-s-20\">\n\n                        <h3 class=\"group-heading\">Nach dem Training mit BRIGHTSPEED ENGAGE beherrschten die Mitarbeitenden das Brightspeed-System vollst\u00e4ndig<\/h3>\n                                                    <div class=\"item-grid grid-4 grid-m-3 grid-s-1 flex jcc\">\n\n                                \n                                    <div class=\"item\">\n                                        <div class=\"item-inner-grid grid-rg-10 acc\">\n\n                                                                                            <div class=\"img-wrap\"><img decoding=\"async\" width=\"1\" height=\"1\" src=\"https:\/\/attensi.com\/wp-content\/uploads\/Icon_-Tick-New.svg\" class=\"attachment-medium size-medium\" alt=\"\" loading=\"lazy\" \/><\/div>                                            \n                                            <p>Bestellverfahren<\/p>\n                                        <\/div>\n                                    <\/div>\n                                \n                                    <div class=\"item\">\n                                        <div class=\"item-inner-grid grid-rg-10 acc\">\n\n                                                                                            <div class=\"img-wrap\"><img decoding=\"async\" width=\"1\" height=\"1\" src=\"https:\/\/attensi.com\/wp-content\/uploads\/Icon_-Tick-New.svg\" class=\"attachment-medium size-medium\" alt=\"\" loading=\"lazy\" \/><\/div>                                            \n                                            <p>Kundenbeziehungsmanagement<\/p>\n                                        <\/div>\n                                    <\/div>\n                                \n                                    <div class=\"item\">\n                                        <div class=\"item-inner-grid grid-rg-10 acc\">\n\n                                                                                            <div class=\"img-wrap\"><img decoding=\"async\" width=\"1\" height=\"1\" src=\"https:\/\/attensi.com\/wp-content\/uploads\/Icon_-Tick-New.svg\" class=\"attachment-medium size-medium\" alt=\"\" loading=\"lazy\" \/><\/div>                                            \n                                            <p>Kundenanrufe<\/p>\n                                        <\/div>\n                                    <\/div>\n                                \n                                    <div class=\"item\">\n                                        <div class=\"item-inner-grid grid-rg-10 acc\">\n\n                                                                                            <div class=\"img-wrap\"><img decoding=\"async\" width=\"1\" height=\"1\" src=\"https:\/\/attensi.com\/wp-content\/uploads\/Icon_-Tick-New.svg\" class=\"attachment-medium size-medium\" alt=\"\" loading=\"lazy\" \/><\/div>                                            \n                                            <p>und IT-Systeme<\/p>\n                                        <\/div>\n                                    <\/div>\n                                \n                            <\/div>\n                        \n                    <\/div>\n\n                \n            <\/div>\n        \n                    <div class=\"global-buttons-wrapper fade-me\">\n                <ul>\n                    \n                                                    <li>\n                                <a class=\"btn default\" href=\"https:\/\/attensi.com\/de\/demo-buchen\/\" target=\"_self\">Demo buchen<\/a>\n                            <\/li>\n                                                            <\/ul>\n            <\/div>\n        \n    <\/div>\n\n    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.item p{font-size:1.125rem}}@media screen and (min-width:48em) and (max-width:62em){section.pb-checklist .items-wrapper .item-grid .item p{font-size:1.25rem}}@media screen and (max-width:47.9375em){section.pb-checklist .items-wrapper .item-grid .item p{font-size:1.125rem}}@media screen and (min-width:90em){section.pb-checklist .items-wrapper .item-grid .item{padding:2.5rem}section.pb-checklist .items-wrapper .item-grid .item .img-wrap img{height:3rem}}@media screen and (min-width:62.0625em) and (max-width:89.9375em){section.pb-checklist .items-wrapper .item-grid .item{padding:1.875rem}section.pb-checklist .items-wrapper .item-grid .item .img-wrap img{height:3rem}}@media screen and (min-width:48em) and (max-width:62em){section.pb-checklist .items-wrapper .item-grid .item{padding:2rem 2.5rem}section.pb-checklist .items-wrapper .item-grid .item .img-wrap img{height:3rem}}@media screen and (max-width:47.9375em){section.pb-checklist .items-wrapper .item-grid .item{padding:1.5rem 2.5rem}section.pb-checklist .items-wrapper .item-grid .item .img-wrap{display:none}}<\/style>\n<\/section>\n\n\n<section class=\"pb-texteditor bg-white  width-broader\" >\n    <div class=\"main-grid side-padding grid-12 grid-m-8 grid-s-4 rg-xxl-75 rg-xl-70 rg-55 rg-m-60 rg-s-40 \">\n\n        \n        <div class=\"text-section fade-me\">\n\n                            <div class=\"the-content\">\n                    <p>Die Mitarbeiter gaben au\u00dferdem an, dass sie nach dem Training mit <strong>BRIGHTSPEED DISCOVER<\/strong> das Vertrauen und die Beziehungen zu Kunden mit fortgeschrittenen Kundenservice-F\u00e4higkeiten und erh\u00f6htem Produktwissen aufbauen konnten.<\/p>\n<p>&nbsp;<\/p>\n<h2 class=\"larger-h2\">Kontinuierliche Verbesserung<\/h2>\n<p>Dank eines hervorragend ausgebildeten Teams erm\u00f6glicht Brightspeed Millionen von Menschen, vor allem im Mittleren Westen und S\u00fcdosten, die bisher vom heimischen Internet ausgeschlossen waren, den Zugang zum Breitbandnetz. Es ver\u00e4ndert bereits die Besch\u00e4ftigungsaussichten von Einzelpersonen und er\u00f6ffnet ganze Gemeinden und Landkreise mit neuen wirtschaftlichen M\u00f6glichkeiten.<\/p>\n                <\/div>\n            \n        <\/div>\n\n        \n    <\/div>\n\n    \n<\/section>\n\n\n<section class=\"pb-contact bg-stormlight  layout-stacked\" >\n    <div class=\"bg-grid full grid cg-0 rg-0\">\n\n                    <div class=\"bg-col\"><img decoding=\"async\" width=\"1\" height=\"1\" src=\"https:\/\/attensi.com\/wp-content\/uploads\/Graphic-Background-new-1.svg\" class=\"attachment-full size-full\" alt=\"\" loading=\"lazy\" \/><\/div>        \n        <div class=\"content-col\">\n\n            <div class=\"structure-grid side-padding grid-12 grid-m-8 grid-s-4 rg-xxl-75 rg-xl-70 rg-55 rg-m-60 rg-s-40\">\n\n                                    <div class=\"intro-section fade-me\">\n\n                        \n                                                                                    <h2 class=\"block-heading\">Sind Sie bereit, <span>Ihr Training auf das n\u00e4chste Level zu bringen?<\/span><\/h2>\n                                                    \n                        \n                    <\/div>\n                \n                \n                <div class=\"form-col\">\n\n                                            \n                            \n                        \n                            \n                        \n                                                            <div class=\"form-wrapper fade-me\">\n\n                                    \n                                                                            \n\t\t\t\t\t\t<script>\n\t\t\t\t\t\t\twindow.hsFormsOnReady = window.hsFormsOnReady || [];\n\t\t\t\t\t\t\twindow.hsFormsOnReady.push(()=>{\n\t\t\t\t\t\t\t\thbspt.forms.create({\n\t\t\t\t\t\t\t\t\tportalId: 26059872,\n\t\t\t\t\t\t\t\t\tformId: \"22d945b3-62ce-42d6-88cb-6dc41482bd95\",\n\t\t\t\t\t\t\t\t\ttarget: \"#hbspt-form-1776169135000-7055560202\",\n\t\t\t\t\t\t\t\t\tregion: \"eu1\",\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t})});\n\t\t\t\t\t\t<\/script>\n\t\t\t\t\t\t<div class=\"hbspt-form\" id=\"hbspt-form-1776169135000-7055560202\"><\/div>                                    \n                                <\/div>\n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                                            \n                <\/div>\n            <\/div>\n\n        <\/div>\n    <\/div>\n\n    <style>@media screen and (min-width:90em){section.pb-contact .bg-grid .content-col{padding:6rem 0}}@media screen and (min-width:62.0625em) and (max-width:89.9375em){section.pb-contact .bg-grid .content-col{padding:4.5rem 0}}@media screen and (min-width:48em) and (max-width:62em){section.pb-contact .bg-grid .content-col{padding:4rem 0}}@media screen and (max-width:47.9375em){section.pb-contact .bg-grid .content-col{padding:2.5rem 0}}section.pb-contact.no-top-padding .bg-grid .content-col{padding-top:0!important}section.pb-contact.no-bottom-padding .bg-grid .content-col{padding-bottom:0!important}section.pb-contact .block-heading,section.pb-contact .form-wrapper p,section.pb-contact .intro-text,section.pb-contact .preheading,section.pb-contact .the-content{color:#FFFFFF}section.pb-contact.bg-storm{background:#1B2231}section.pb-contact.bg-stormlight{background:#20293C}section.pb-contact .bg-grid{height:100%}section.pb-contact .bg-grid .bg-col{-ms-grid-column:1;-ms-grid-column-span:2;grid-column:1\/3;-ms-grid-row:1;-ms-grid-row-span:1;grid-row:1\/2}section.pb-contact .bg-grid .content-col{-ms-grid-column:1;-ms-grid-column-span:2;grid-column:1\/3;-ms-grid-row:1;-ms-grid-row-span:1;grid-row:1\/2;z-index:2}section.pb-contact .bg-grid .bg-col{overflow:hidden;position:relative;text-align:left}section.pb-contact .bg-grid .bg-col img,section.pb-contact .bg-grid .bg-col picture{width:100%;height:100%;font-family:\"object-fit:cover\";-o-object-fit:cover;object-fit:cover;position:absolute}@media screen and (max-width:47.9375em){section.pb-contact .bg-grid .bg-col{display:none}}@media screen and (min-width:90em){section.pb-contact.layout-standard .structure-grid .intro-section{grid-column:4\/-4}section.pb-contact.layout-standard .structure-grid .text-col{-ms-grid-column:1;-ms-grid-column-span:5;grid-column:1\/6}section.pb-contact.layout-standard .structure-grid .form-col{-ms-grid-column:7;-ms-grid-column-span:6;grid-column:7\/13}}@media screen and (min-width:62.0625em) and (max-width:89.9375em){section.pb-contact.layout-standard .structure-grid .intro-section{grid-column:3\/-3}section.pb-contact.layout-standard .structure-grid .text-col{-ms-grid-column:1;-ms-grid-column-span:5;grid-column:1\/6}section.pb-contact.layout-standard .structure-grid .form-col{-ms-grid-column:7;-ms-grid-column-span:6;grid-column:7\/13}}@media screen and (min-width:48em) and (max-width:62em){section.pb-contact.layout-standard .structure-grid .form-col,section.pb-contact.layout-standard .structure-grid .intro-section,section.pb-contact.layout-standard .structure-grid .text-col{grid-column:2\/-2}}@media screen and (max-width:47.9375em){section.pb-contact.layout-standard .structure-grid .form-col,section.pb-contact.layout-standard .structure-grid .intro-section,section.pb-contact.layout-standard .structure-grid .text-col{grid-column:1\/-1}}@media screen and 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.form-col,section.pb-contact.layout-stacked .structure-grid .intro-section,section.pb-contact.layout-stacked .structure-grid .text-col{grid-column:2\/-2}}@media screen and (max-width:47.9375em){section.pb-contact.layout-stacked .structure-grid .form-col,section.pb-contact.layout-stacked .structure-grid .intro-section,section.pb-contact.layout-stacked .structure-grid .text-col{grid-column:1\/-1}}<\/style>\n<\/section>\n\n\n<section class=\"pb-post-type bg-storm layout-entry \" >\n\n  <div class=\"side-padding grid\">\n    <div>\n\n                        <h2 class=\"block-heading no-text\">Das k\u00f6nnte Sie auch interessieren<\/h2>\n              \n      \n      \n\n        \n        \n                      <div class=\"flex-grid center col-4\">\n                        \n                \n<article class=\"post-types-card standard-title\">\n  <div class=\"wrapper grid acs rg-20 rg-m-20 rg-s-15\">\n\n    \n              <div class=\"top always-show\">\n          <a class=\"wrapper-link\" href=\"https:\/\/attensi.com\/de\/erfolgsgeschichten\/einzelhandel-service\/circle-k-sales-und-service-exzellenz-fuer-14-000-mitarbeitende\/\">\n            <div class=\"img-wrapper\">\n              <img decoding=\"async\" src=\"https:\/\/attensi.com\/wp-content\/uploads\/Circle-K-Jens-Rye-scaled1-1280x720.jpg\" alt=\"Circle K Sales und Service Exzellenz f\u00fcr 14.000+ Mitarbeitende\" loading=\"lazy\" \/>            <\/div>\n          <\/a>\n        <\/div>\n          \n    <div class=\"bottom grid rg-20 rg-m-20 rg-s-15\">\n\n              <h3>Circle K Sales und Service Exzellenz f\u00fcr 14.000+ Mitarbeitende<\/h3>\n      \n      \n\n      <div class=\"read-more-wrapper\">\n        <a href=\"https:\/\/attensi.com\/de\/erfolgsgeschichten\/einzelhandel-service\/circle-k-sales-und-service-exzellenz-fuer-14-000-mitarbeitende\/\"><span>Mehr lesen<\/span><\/a>\n      <\/div>\n\n    <\/div>\n\n  <\/div>\n<\/article>                        \n                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href=\"https:\/\/attensi.com\/de\/erfolgsgeschichten\/einzelhandel-service\/best4tires-mit-gamified-training-zu-optimiertem-kundenservice\/\"><span>Mehr lesen<\/span><\/a>\n      <\/div>\n\n    <\/div>\n\n  <\/div>\n<\/article>                        \n                \n<article class=\"post-types-card standard-title\">\n  <div class=\"wrapper grid acs rg-20 rg-m-20 rg-s-15\">\n\n    \n              <div class=\"top always-show\">\n          <a class=\"wrapper-link\" href=\"https:\/\/attensi.com\/de\/erfolgsgeschichten\/einzelhandel-service\/three-uk-mitarbeitende-mit-ihrer-schulung-verbinden\/\">\n            <div class=\"img-wrapper\">\n              <img decoding=\"async\" src=\"https:\/\/attensi.com\/wp-content\/uploads\/Screenshot-2023-09-20-123742-1280x718.jpg\" alt=\"Three UK &#8211; Mitarbeitende mit ihrem Training verbinden\" loading=\"lazy\" \/>            <\/div>\n          <\/a>\n        <\/div>\n          \n    <div class=\"bottom grid rg-20 rg-m-20 rg-s-15\">\n\n              <h3>Three UK &#8211; Mitarbeitende mit ihrem Training verbinden<\/h3>\n      \n      \n\n      <div class=\"read-more-wrapper\">\n        <a href=\"https:\/\/attensi.com\/de\/erfolgsgeschichten\/einzelhandel-service\/three-uk-mitarbeitende-mit-ihrer-schulung-verbinden\/\"><span>Mehr lesen<\/span><\/a>\n      <\/div>\n\n    <\/div>\n\n  <\/div>\n<\/article>                        \n                \n<article class=\"post-types-card standard-title\">\n  <div class=\"wrapper grid acs rg-20 rg-m-20 rg-s-15\">\n\n    \n              <div class=\"top always-show\">\n          <a class=\"wrapper-link\" href=\"https:\/\/attensi.com\/de\/erfolgsgeschichten\/einzelhandel-service\/wie-sportscheck-den-einzelhandel-in-der-sport-fitness-branche-veraendert\/\">\n            <div class=\"img-wrapper\">\n              <img decoding=\"async\" src=\"https:\/\/attensi.com\/wp-content\/uploads\/Sportscheck-store-front-1280x722.jpg\" alt=\"Wie SportScheck den Einzelhandel in der Sport- &amp; Fitness-Branche ver\u00e4ndert\" loading=\"lazy\" \/>            <\/div>\n          <\/a>\n        <\/div>\n          \n    <div class=\"bottom grid rg-20 rg-m-20 rg-s-15\">\n\n              <h3>Wie SportScheck den Einzelhandel in der Sport- &amp; Fitness-Branche ver\u00e4ndert<\/h3>\n      \n      \n\n      <div class=\"read-more-wrapper\">\n        <a href=\"https:\/\/attensi.com\/de\/erfolgsgeschichten\/einzelhandel-service\/wie-sportscheck-den-einzelhandel-in-der-sport-fitness-branche-veraendert\/\"><span>Mehr lesen<\/span><\/a>\n      <\/div>\n\n    <\/div>\n\n  <\/div>\n<\/article>                          <\/div>\n          \n        \n        \n      \n\n    <\/div>\n  <\/div>\n\n  <style>@media screen and (min-width:90em){section.pb-post-type{padding:6rem 0}}@media screen and (min-width:62.0625em) and (max-width:89.9375em){section.pb-post-type{padding:4.5rem 0}}@media screen and (min-width:48em) and (max-width:62em){section.pb-post-type{padding:4rem 0}}@media screen and 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a:after{margin-left:0.5rem;display:inline-block;position:relative;content:\"\";-webkit-mask-position:center;mask-position:center;-webkit-mask-size:100%;mask-size:100%;-webkit-mask-repeat:no-repeat;mask-repeat:no-repeat;-webkit-mask-image:url(\"\/wp-content\/themes\/attensi2022-live\/assets\/arrow.svg\");mask-image:url(\"\/wp-content\/themes\/attensi2022-live\/assets\/arrow.svg\");background-color:#56BCCF;height:0.9375rem;width:0.9375rem;min-height:0.9375rem;min-width:0.9375rem;-webkit-transition:-webkit-transform 0.3s;transition:-webkit-transform 0.3s;transition:transform 0.3s;transition:transform 0.3s,-webkit-transform 0.3s}section.pb-post-type .post-types-card .wrapper .bottom .read-more-wrapper a:hover:after{-webkit-transform:translateX(3px);transform:translateX(3px)}section.pb-post-type .post-types-card .wrapper .bottom .read-more-wrapper a{color:#FFFFFF;line-height:1.5}section.pb-post-type .post-types-card .wrapper .bottom .read-more-wrapper a 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