{"id":39150,"date":"2022-10-20T18:21:16","date_gmt":"2022-10-20T16:21:16","guid":{"rendered":"https:\/\/attensi.dev.kodeks.no\/?post_type=success-stories&#038;p=39150"},"modified":"2024-01-31T15:02:59","modified_gmt":"2024-01-31T14:02:59","slug":"versicherer-american-national-schliesst-wissensluecke-bei-call-center-mitarbeitenden-um-ueber-90","status":"publish","type":"success-stories","link":"https:\/\/attensi.com\/de\/erfolgsgeschichten\/professional-financial-services\/versicherer-american-national-schliesst-wissensluecke-bei-call-center-mitarbeitenden-um-ueber-90\/","title":{"rendered":"Versicherer American National schlie\u00dft Wissensl\u00fccke bei Call-Center-Mitarbeitenden um \u00fcber 90%"},"content":{"rendered":"\n\n<section class=\"pb-hero  left-right bg-stormlight \" >\n\n  \n    <div class=\"block-inner\">\n      <div class=\"bg-grid grid cg-0 rg-0 full\">\n\n        \n        <div class=\"content-col\">\n          <div class=\"padding-el grid rg-50 rg-m-40 rg-s-30\">\n\n                          <div class=\"breadcrumbs\">\n                <div class=\"grid side-padding\">\n                  <div>\n                    <span property=\"itemListElement\" typeof=\"ListItem\"><a property=\"item\" typeof=\"WebPage\" title=\"Gehe zu Attensi.\" href=\"https:\/\/attensi.com\/de\/\" class=\"home\" aria-current=\"page\"><span property=\"name\">Attensi<\/span><\/a><meta property=\"position\" content=\"1\"><\/span>                  <\/div>\n                <\/div>\n              <\/div>\n            \n            <div class=\"main-grid side-padding grid-12 ac standard\">\n              <div class=\"text-col grid-12 grid-m-8 grid-s-4 rg-75 rg-m-0 rg-s-25\">\n                <div class=\"inner-text-col\">\n\n                                      <h1>\n                                                                    <span>American National:<\/span><br \/>\r\nSchlie\u00dfung der Wissensl\u00fccke der Call-Center-Mitarbeitenden um \u00fcber 90%                                          <\/h1>\n                  \n                  \n                                          <p class=\"lead\">Erfahren Sie, wie American National die Kundenzufriedenheit verbessert und die Mitarbeiterf\u00e4higkeiten mit <span style=\"color: #56bccf;\"><strong>Attensi PROCESS<\/strong><\/span> gest\u00e4rkt hat. Claire Mead, VP of Service Center Operations, bespricht ihren bisherigen Weg und zuk\u00fcnftige Aussichten im gamifizierten Training.<\/p>\n                    \n                  \n                <\/div>\n\n\n                                  <div class=\"inner-buttons-col\">\n                    <ul class=\"buttons\">\n                      \n                                                  <li><a class=\"btn arr\" href=\"https:\/\/attensi.com\/de\/demo-buchen\/\" target=\"_self\">Termin buchen<\/a> <\/li>\n                        \n                                          <\/ul>\n                  <\/div>\n                \n              <\/div>\n\n              <div class=\"img-col mt-embed\">\n\n                \n                                      <div class=\"outer-embed-container\">\n                      <div class=\"embed-container\">\n                        <iframe title=\"American National Customer Story\" src=\"https:\/\/player.vimeo.com\/video\/788365629?dnt=1&amp;app_id=122963\" width=\"640\" height=\"360\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture; clipboard-write; encrypted-media; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" id=\"embedded-video-s9E3jFwX\" loading=\"lazy\"><\/iframe>\n                                                  <!-- <img loading=\"lazy\" decoding=\"async\" width=\"2548\" height=\"1353\" src=\"https:\/\/attensi.com\/wp-content\/uploads\/American-National-cover-photo-scaled.png\" class=\"embed-poster\" alt=\"American National cover photo\" \/>\n                                                    <button class=\"play-video\" id=\"play-video-s9E3jFwX\" aria-label=\"Video abspielen\">\n                                                        <svg viewBox=\"0 0 27.8 34.4\">\n                                                            <path d=\"M0,34.4V0l27.8,17.2L0,34.4z M1,1.8v30.9l24.9-15.4L1,1.8z\" \/>\n                    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(max-width:62em){section.pb-hero.full-bg .heading-icon img{width:4.0625rem}}@media screen and (max-width:47.9375em){section.pb-hero.full-bg .heading-icon img{width:2.5rem}}section.pb-hero.full-bg .bg-grid .bg-col .herooverlay{position:absolute;left:0;width:100%;height:100%;bottom:0;opacity:0.3}@media screen and (min-width:62.0625em){section.pb-hero.full-bg .block-inner.flipped .bg-grid .bg-col .herooverlay{background:-webkit-gradient(linear,left top,right top,from(rgba(27,34,49,0)),to(#1b2231));background:linear-gradient(90deg,rgba(27,34,49,0) 0%,#1b2231 100%)}}@media screen and (max-width:62em){section.pb-hero.full-bg .block-inner.flipped .bg-grid .bg-col .herooverlay{background:rgba(27,34,49,0.7)}}@media screen and (min-width:62.0625em){section.pb-hero.full-bg .block-inner.standard .bg-grid .bg-col .herooverlay{background:-webkit-gradient(linear,left top,right top,from(#1b2231),to(rgba(27,34,49,0)));background:linear-gradient(90deg,#1b2231 0%,rgba(27,34,49,0) 100%)}}@media screen and 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section.pb-hero:first-child{padding-top:var(--header-height)}body:not(.wp-admin).headerstyle-dark-transparent section.pb-hero:first-child .content-col{padding-top:var(--header-height)}<\/style>\n<\/section>\n\n\n<section class=\"pb-counter bg-storm  glow-impact small \" >\n\n  <div class=\"main-grid side-padding grid rg-xxl-75 rg-xl-70 rg-55 rg-m-60 rg-s-40\">\n\n    \n    <div>\n      <div class=\"inner\">\n\n                  <div class=\"items-grid cols-4 grid-4 grid-m-3 grid-s-2 rg-xxl-70 rg-xl-70 rg-60 rg-m-50 rg-s-40 flex jcc\">\n            \n              <div class=\"item fade-me\">\n                <div class=\"item-inner-grid grid rg-20\">\n\n                                      <span class=\"large-text\">\n\n                      <span class=\"iconholder\"><img decoding=\"async\" width=\"64\" height=\"64\" src=\"https:\/\/attensi.com\/wp-content\/uploads\/Impact-Icon_-Brain.svg\" class=\"attachment-full size-full\" alt=\"\" loading=\"lazy\" \/><\/span>\n                      <span class=\"number-style\">\n                        <span class=\"number counter\">90<\/span><span class=\"suffix\">% <\/span>                      <\/span>\n\n                      \n                    <\/span>\n                  \n                  <span class=\"small-text\">der identifizierten Wissensl\u00fccke geschlossen<\/span>\n                <\/div>\n              <\/div>\n            \n              <div class=\"item fade-me\">\n                <div class=\"item-inner-grid grid rg-20\">\n\n                                      <span class=\"large-text\">\n\n                      <span class=\"iconholder\"><img decoding=\"async\" width=\"64\" height=\"64\" src=\"https:\/\/attensi.com\/wp-content\/uploads\/Impact-Icon_.svg\" class=\"attachment-full size-full\" alt=\"\" loading=\"lazy\" \/><\/span>\n                      <span class=\"number-style\">\n                        <span class=\"number counter\">5<\/span><span class=\"suffix\">x<\/span>                      <\/span>\n\n                      \n                    <\/span>\n                  \n                  <span class=\"small-text\">Wiederholungen pro Modul im Durchschnitt pro User<\/span>\n                <\/div>\n              <\/div>\n            \n              <div class=\"item fade-me\">\n                <div class=\"item-inner-grid grid rg-20\">\n\n                                      <span class=\"large-text\">\n\n                      <span class=\"iconholder\"><img decoding=\"async\" width=\"64\" height=\"64\" src=\"https:\/\/attensi.com\/wp-content\/uploads\/Impact-Icon_-Bolt.svg\" class=\"attachment-full size-full\" alt=\"\" loading=\"lazy\" \/><\/span>\n                      <span class=\"number-style\">\n                        <span class=\"number counter\">26.7<\/span>                      <\/span>\n\n                      \n                    <\/span>\n                  \n                  <span class=\"small-text\">die durchschnittliche Anzahl der Durchl\u00e4ufe pro User<\/span>\n                <\/div>\n              <\/div>\n            \n              <div class=\"item fade-me\">\n                <div class=\"item-inner-grid grid rg-20\">\n\n                                      <span class=\"large-text\">\n\n                      <span class=\"iconholder\"><img decoding=\"async\" width=\"64\" height=\"64\" src=\"https:\/\/attensi.com\/wp-content\/uploads\/Impact-Icon_-Donut-Chart.svg\" class=\"attachment-full size-full\" alt=\"\" loading=\"lazy\" \/><\/span>\n                      <span class=\"number-style\">\n                        <span class=\"number counter\">94<\/span><span class=\"suffix\">%<\/span>                      <\/span>\n\n                      \n                    <\/span>\n                  \n                  <span class=\"small-text\">der Mitarbeitenden &#8222;m\u00f6gen diese Art des Trainings&#8220;<\/span>\n                <\/div>\n              <\/div>\n                      <\/div>\n        \n      <\/div>\n\n    <\/div>\n\n    \n    \n  <\/div>\n\n  <style>@media screen and (min-width:90em){section.pb-counter{padding:6rem 0}}@media screen and (min-width:62.0625em) and (max-width:89.9375em){section.pb-counter{padding:4.5rem 0}}@media screen and (min-width:48em) and (max-width:62em){section.pb-counter{padding:4rem 0}}@media screen and (max-width:47.9375em){section.pb-counter{padding:2.5rem 0}}section.pb-counter.no-top-padding{padding-top:0!important}section.pb-counter.no-bottom-padding{padding-bottom:0!important}section.pb-counter{--_accent-color:#00FF57}section.pb-counter.bg-storm .block-heading,section.pb-counter.bg-storm .credit-text,section.pb-counter.bg-storm .intro-text *,section.pb-counter.bg-storm .items-grid .item .large-below,section.pb-counter.bg-storm .items-grid .item .large-text,section.pb-counter.bg-storm .items-grid .item .small-text,section.pb-counter.bg-storm .preheading,section.pb-counter.bg-stormlight .block-heading,section.pb-counter.bg-stormlight .credit-text,section.pb-counter.bg-stormlight .intro-text *,section.pb-counter.bg-stormlight .items-grid .item .large-below,section.pb-counter.bg-stormlight .items-grid .item .large-text,section.pb-counter.bg-stormlight .items-grid .item .small-text,section.pb-counter.bg-stormlight .preheading{color:#FFFFFF}section.pb-counter.bg-storm .btn.arr,section.pb-counter.bg-storm .btn.default,section.pb-counter.bg-stormlight .btn.arr,section.pb-counter.bg-stormlight .btn.default{color:#FFFFFF;border-color:#FFFFFF}section.pb-counter.bg-storm .btn.arr:after,section.pb-counter.bg-storm .btn.default:after,section.pb-counter.bg-stormlight .btn.arr:after,section.pb-counter.bg-stormlight .btn.default:after{background-color:#00FF57}section.pb-counter.bg-storm .btn.arr:hover,section.pb-counter.bg-storm .btn.default:hover,section.pb-counter.bg-stormlight .btn.arr:hover,section.pb-counter.bg-stormlight .btn.default:hover{background:rgba(0,255,87,0.2)}section.pb-counter.bg-storm .btn.accent,section.pb-counter.bg-storm .btn.accent-arr,section.pb-counter.bg-stormlight .btn.accent,section.pb-counter.bg-stormlight .btn.accent-arr{border-color:#00FF57;color:#00FF57}section.pb-counter.bg-storm .btn.accent-arr:after,section.pb-counter.bg-storm .btn.accent:after,section.pb-counter.bg-stormlight .btn.accent-arr:after,section.pb-counter.bg-stormlight .btn.accent:after{background-color:#FFFFFF}section.pb-counter.bg-storm .btn.accent-arr:hover,section.pb-counter.bg-storm .btn.accent:hover,section.pb-counter.bg-stormlight .btn.accent-arr:hover,section.pb-counter.bg-stormlight .btn.accent:hover{background:rgba(0,255,87,0.2)}section.pb-counter.bg-storm .block-heading span,section.pb-counter.bg-stormlight .block-heading span{color:#00FF57}section.pb-counter.bg-storm.large .items-grid .item .large-text .number-style,section.pb-counter.bg-stormlight.large .items-grid .item .large-text .number-style{color:#00FF57}section.pb-counter.bg-storm{background:#1B2231}section.pb-counter.bg-stormlight{background:#20293C}section.pb-counter.bg-white{background:#FFFFFF}section.pb-counter.bg-white.large .items-grid .item .large-text .number-style{color:#56BCCF}section.pb-counter.borders .main-grid .inner{border-top:0.0625rem solid #858d9f;border-bottom:0.0625rem solid #858d9f}section.pb-counter .items-grid .item>span{display:block}section.pb-counter .items-grid .item .iconholder{display:inline-block}section.pb-counter .items-grid .item .iconholder img{width:100%;height:auto}section.pb-counter .items-grid .item .large-text,section.pb-counter .items-grid .item .number-style{font-weight:900}section.pb-counter.large .items-grid .item .large-text{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:row wrap;flex-flow:row wrap;line-height:80%}section.pb-counter.large .items-grid .item .large-text .large-below{display:block}section.pb-counter.large .items-grid .item .small-text{font-weight:350;line-height:140%}@media screen and (min-width:90em){section.pb-counter.large.borders .main-grid .inner{padding:7.875rem 0}section.pb-counter.large .items-grid .item .large-text{font-size:3.625rem;margin:-0.3125rem}section.pb-counter.large .items-grid .item .large-text>span{padding:0.3125rem}section.pb-counter.large .items-grid .item .small-text{font-size:1.875rem}}@media screen and (min-width:62.0625em) and (max-width:89.9375em){section.pb-counter.large.borders .main-grid .inner{padding:3.75rem 0}section.pb-counter.large .items-grid .item .large-text{font-size:2.25rem;margin:-0.3125rem}section.pb-counter.large .items-grid .item .large-text>span{padding:0.3125rem}section.pb-counter.large .items-grid .item .small-text{font-size:1.25rem}}@media screen and (min-width:48em) and (max-width:62em){section.pb-counter.large.borders .main-grid .inner{padding:4.375rem 0}section.pb-counter.large .items-grid .item .large-text{font-size:2.8125rem;margin:-0.3125rem}section.pb-counter.large .items-grid .item .large-text>span{padding:0.3125rem}section.pb-counter.large .items-grid .item .small-text{font-size:1.5625rem}}@media screen and (max-width:47.9375em){section.pb-counter.large.borders .main-grid .inner{padding:3.125rem 0}section.pb-counter.large .items-grid .item .large-text{font-size:2rem;margin:-0.1875rem}section.pb-counter.large .items-grid .item .large-text>span{padding:0.1875rem}section.pb-counter.large .items-grid .item .small-text{font-size:1.0625rem}}section.pb-counter.small .items-grid .item,section.pb-counter.small-accent .items-grid .item{text-align:center}section.pb-counter.small .items-grid .item .large-text,section.pb-counter.small-accent .items-grid .item .large-text{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:row nowrap;flex-flow:row nowrap;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;line-height:80%}section.pb-counter.small .items-grid .item .small-text,section.pb-counter.small-accent .items-grid .item .small-text{font-weight:350;line-height:140%;max-width:21.25rem;margin:0 auto}@media screen and (min-width:90em){section.pb-counter.small-accent.borders .main-grid .inner,section.pb-counter.small.borders .main-grid .inner{padding:5.3125rem 0}section.pb-counter.small .items-grid .item .iconholder,section.pb-counter.small-accent .items-grid .item .iconholder{width:4.625rem}section.pb-counter.small .items-grid .item .large-text,section.pb-counter.small-accent .items-grid .item .large-text{font-size:3.5rem;margin:-0.3125rem}section.pb-counter.small .items-grid .item .large-text>span,section.pb-counter.small-accent .items-grid .item .large-text>span{padding:0.3125rem}section.pb-counter.small .items-grid .item .small-text,section.pb-counter.small-accent .items-grid .item .small-text{font-size:1.25rem}}@media screen and (min-width:62.0625em) and (max-width:89.9375em){section.pb-counter.small-accent.borders .main-grid .inner,section.pb-counter.small.borders .main-grid .inner{padding:4.6875rem 0}section.pb-counter.small .items-grid .item .iconholder,section.pb-counter.small-accent .items-grid .item .iconholder{width:4rem}section.pb-counter.small .items-grid .item .large-text,section.pb-counter.small-accent .items-grid .item .large-text{font-size:2.1875rem;margin:-0.3125rem}section.pb-counter.small .items-grid .item .large-text>span,section.pb-counter.small-accent .items-grid .item .large-text>span{padding:0.3125rem}section.pb-counter.small .items-grid .item .small-text,section.pb-counter.small-accent .items-grid .item .small-text{font-size:1rem}}@media screen and (min-width:48em) and (max-width:62em){section.pb-counter.small-accent.borders .main-grid .inner,section.pb-counter.small.borders .main-grid .inner{padding:4.375rem 0}section.pb-counter.small .items-grid .item .iconholder,section.pb-counter.small-accent .items-grid .item .iconholder{width:3.125rem}section.pb-counter.small .items-grid .item .large-text,section.pb-counter.small-accent .items-grid .item .large-text{font-size:1.75rem;margin:-0.3125rem}section.pb-counter.small .items-grid .item .large-text>span,section.pb-counter.small-accent .items-grid .item .large-text>span{padding:0.3125rem}section.pb-counter.small .items-grid .item .small-text,section.pb-counter.small-accent .items-grid .item .small-text{font-size:1rem}}@media screen and (max-width:47.9375em){section.pb-counter.small-accent.borders .main-grid .inner,section.pb-counter.small.borders .main-grid .inner{padding:3.125rem 0}section.pb-counter.small .items-grid .item .iconholder,section.pb-counter.small-accent .items-grid .item .iconholder{width:3.125rem}section.pb-counter.small .items-grid .item .large-text,section.pb-counter.small-accent .items-grid .item .large-text{font-size:1.75rem;margin:-0.1875rem}section.pb-counter.small .items-grid .item .large-text>span,section.pb-counter.small-accent .items-grid .item .large-text>span{padding:0.1875rem}section.pb-counter.small .items-grid .item .small-text,section.pb-counter.small-accent .items-grid .item .small-text{font-size:1.0625rem}}section.pb-counter.small-accent .items-grid .item .large-text .number-style{color:#56BCCF}section.pb-counter .credit-text{text-align:right}@media screen and (min-width:62.0625em){section.pb-counter .credit-text{width:50%;margin-left:auto}}section.pb-counter.glow-standard .items-grid .item .iconholder img{-webkit-filter:drop-shadow(0 0 6px #27E4FF);filter:drop-shadow(0 0 6px #27E4FF)}section.pb-counter.glow-impact .items-grid .item .iconholder img{-webkit-filter:drop-shadow(0 0 6px #047527);filter:drop-shadow(0 0 6px #047527)}<\/style>\n<\/section>\n\n\n<section class=\"pb-testimonials bg-stormlight layout-1col-left-aligned  larger-text\" >\n    <div class=\"block-inner\">\n        <div class=\"structure-grid grid-12 grid-m-8 grid-s-4 side-padding rg-xxl-75 rg-xl-70 rg-55 rg-m-60 rg-s-40\">\n\n            \n                            <div class=\"testimonials-slider-wrapper fade-me slidecount-1\" data-slidecount=\"1\" data-layout=\"1col-left-aligned\" data-autoplay=\"false\" >\n                    <div class=\"nav-wrapper\">\n                        <div class=\"neg-wrapper\">\n                            <div class=\"swiper\">\n                                <div class=\"swiper-wrapper\">\n                                    \n                                        <div class=\"swiper-slide\">\n                                            <div class=\"item\">\n                                                <div class=\"slide-grid grid with-img\">\n\n                                                    <div class=\"img-col\"><div class=\"img-holder\"><div class=\"img-wrapper\"><img decoding=\"async\" width=\"694\" height=\"720\" src=\"https:\/\/attensi.com\/wp-content\/uploads\/DSC00820-694x720.jpg\" class=\"attachment-medium size-medium\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/attensi.com\/wp-content\/uploads\/DSC00820-694x720.jpg 694w, https:\/\/attensi.com\/wp-content\/uploads\/DSC00820-1234x1280.jpg 1234w, https:\/\/attensi.com\/wp-content\/uploads\/DSC00820-768x797.jpg 768w, https:\/\/attensi.com\/wp-content\/uploads\/DSC00820-1481x1536.jpg 1481w, https:\/\/attensi.com\/wp-content\/uploads\/DSC00820-145x150.jpg 145w, https:\/\/attensi.com\/wp-content\/uploads\/DSC00820.jpg 1851w\" sizes=\"auto, (max-width: 694px) 100vw, 694px\" \/><\/div><\/div><\/div>\n                                                    <div class=\"text-col\">\n                                                        <blockquote class=\"grid\">\n\n                                                            <span class=\"quote-text ass\">Ich finde, [Attensi] ist etwas, das uns auszeichnet.<\/span>\n                                                                                                                            <cite class=\"ase\">\n\n                                                                    <span class=\"name\">Claire Mead<\/span>                                                                    <span class=\"position\">Vizepr\u00e4sidentin | Service Center Operations | American National<\/span>\n                                                                <\/cite>\n                                                            \n                                                        <\/blockquote>\n                                                    <\/div>\n\n                                                <\/div>\n                                            <\/div>\n                                        <\/div>\n\n                                                                    <\/div>\n\n                            <\/div>\n                        <\/div>\n                        <div class=\"swiper-button-prev\"><\/div>\n                        <div class=\"swiper-button-next\"><\/div>\n                    <\/div>\n                    <div class=\"swiper-pagination\"><\/div>\n                <\/div>\n            \n                            <div class=\"global-buttons-wrapper fade-me\">\n                    <ul>\n                        \n                                                            <li>\n                                    <a class=\"btn accent\" href=\"https:\/\/attensi.com\/de\/demo-buchen\/\" target=\"_self\">Termin buchen<\/a>\n                                <\/li>\n                                                                        <\/ul>\n                <\/div>\n            \n        <\/div>\n    <\/div>\n\n    <style>@media screen and (min-width:90em){section.pb-testimonials{padding:6rem 0}}@media screen and (min-width:62.0625em) and (max-width:89.9375em){section.pb-testimonials{padding:4.5rem 0}}@media screen and (min-width:48em) and (max-width:62em){section.pb-testimonials{padding:4rem 0}}@media screen and (max-width:47.9375em){section.pb-testimonials{padding:2.5rem 0}}section.pb-testimonials.no-top-padding{padding-top:0!important}section.pb-testimonials.no-bottom-padding{padding-bottom:0!important}section.pb-testimonials.bg-storm .block-heading,section.pb-testimonials.bg-storm .intro-text *,section.pb-testimonials.bg-storm .preheading,section.pb-testimonials.bg-storm .swiper-slide .item *,section.pb-testimonials.bg-stormlight .block-heading,section.pb-testimonials.bg-stormlight .intro-text *,section.pb-testimonials.bg-stormlight .preheading,section.pb-testimonials.bg-stormlight .swiper-slide .item *{color:#FFFFFF}section.pb-testimonials.bg-storm .btn.arr,section.pb-testimonials.bg-storm .btn.default,section.pb-testimonials.bg-stormlight .btn.arr,section.pb-testimonials.bg-stormlight .btn.default{color:#FFFFFF;border-color:#FFFFFF}section.pb-testimonials.bg-storm .btn.arr:after,section.pb-testimonials.bg-storm .btn.default:after,section.pb-testimonials.bg-stormlight .btn.arr:after,section.pb-testimonials.bg-stormlight .btn.default:after{background-color:#56BCCF}section.pb-testimonials.bg-storm .btn.arr:hover,section.pb-testimonials.bg-storm .btn.default:hover,section.pb-testimonials.bg-stormlight .btn.arr:hover,section.pb-testimonials.bg-stormlight .btn.default:hover{background:rgba(86,188,207,0.2)}section.pb-testimonials.bg-storm .btn.accent,section.pb-testimonials.bg-storm .btn.accent-arr,section.pb-testimonials.bg-stormlight .btn.accent,section.pb-testimonials.bg-stormlight .btn.accent-arr{border-color:#56BCCF;color:#56BCCF}section.pb-testimonials.bg-storm .btn.accent-arr:after,section.pb-testimonials.bg-storm .btn.accent:after,section.pb-testimonials.bg-stormlight .btn.accent-arr:after,section.pb-testimonials.bg-stormlight .btn.accent:after{background-color:#FFFFFF}section.pb-testimonials.bg-storm .btn.accent-arr:hover,section.pb-testimonials.bg-storm .btn.accent:hover,section.pb-testimonials.bg-stormlight .btn.accent-arr:hover,section.pb-testimonials.bg-stormlight .btn.accent:hover{background:rgba(86,188,207,0.2)}section.pb-testimonials.bg-storm .testimonials-slider-wrapper .swiper-pagination-bullet,section.pb-testimonials.bg-stormlight .testimonials-slider-wrapper .swiper-pagination-bullet{background:#FFFFFF}section.pb-testimonials.bg-storm{background:#1B2231}section.pb-testimonials.bg-stormlight{background:#20293C}section.pb-testimonials.bg-white{background:#FFFFFF}section.pb-testimonials.bg-white .testimonials-slider-wrapper .swiper-pagination-bullet{background:#000000}section.pb-testimonials.bg-white .testimonials-slider-wrapper .swiper-button-next,section.pb-testimonials.bg-white .testimonials-slider-wrapper .swiper-button-prev{color:#000000}section.pb-testimonials .swiper-slide .item{height:100%}section.pb-testimonials .swiper-slide .item .slide-grid{height:100%}@media screen and (max-width:89.9375em){section.pb-testimonials .swiper-slide .item .slide-grid{-ms-grid-rows:auto 1fr;grid-template-rows:auto 1fr}}section.pb-testimonials .swiper-slide .item .slide-grid .text-col{height:100%}section.pb-testimonials .swiper-slide .item .slide-grid .text-col blockquote{padding:0;margin:0;height:100%}section.pb-testimonials .swiper-slide .item .slide-grid .text-col blockquote .quote-text{display:block;font-weight:350;line-height:140%}@media screen and (min-width:106.25em){section.pb-testimonials .swiper-slide .item .slide-grid .text-col blockquote .quote-text{font-size:1.25rem}}@media screen and (min-width:90em) and (max-width:106.1875em){section.pb-testimonials .swiper-slide .item .slide-grid .text-col blockquote .quote-text{font-size:1.125rem}}@media screen and (min-width:62.0625em) and (max-width:89.9375em){section.pb-testimonials .swiper-slide .item .slide-grid .text-col blockquote .quote-text{font-size:1.125rem}}@media screen and (min-width:48em) and (max-width:62em){section.pb-testimonials .swiper-slide .item .slide-grid .text-col blockquote .quote-text{font-size:1.125rem}}@media screen and (max-width:47.9375em){section.pb-testimonials .swiper-slide .item .slide-grid .text-col blockquote .quote-text{font-size:1rem}}section.pb-testimonials .swiper-slide .item .slide-grid .text-col blockquote cite{font-style:normal;display:block}section.pb-testimonials .swiper-slide .item .slide-grid .text-col blockquote cite .name{display:block;font-weight:900;line-height:144.444%}@media screen and (min-width:90em){section.pb-testimonials .swiper-slide .item .slide-grid .text-col blockquote cite .name{font-size:1.125rem}section.pb-testimonials .swiper-slide .item .slide-grid .text-col blockquote cite .name:not(:last-child){margin-bottom:0.375rem}}@media screen and (min-width:62.0625em) and (max-width:89.9375em){section.pb-testimonials .swiper-slide .item .slide-grid .text-col blockquote cite .name{font-size:1rem}section.pb-testimonials .swiper-slide .item .slide-grid .text-col blockquote cite .name:not(:last-child){margin-bottom:0.375rem}}@media screen and (min-width:48em) and (max-width:62em){section.pb-testimonials .swiper-slide .item .slide-grid .text-col blockquote cite .name{font-size:1rem}section.pb-testimonials .swiper-slide .item .slide-grid .text-col blockquote cite .name:not(:last-child){margin-bottom:0.4375rem}}@media screen and (max-width:47.9375em){section.pb-testimonials .swiper-slide .item .slide-grid .text-col blockquote cite .name{font-size:1rem}section.pb-testimonials .swiper-slide .item .slide-grid .text-col blockquote cite .name:not(:last-child){margin-bottom:0.625rem}}section.pb-testimonials .swiper-slide .item .slide-grid .text-col blockquote cite .position{display:block;font-weight:350;line-height:157.143%;letter-spacing:0.0875rem;text-transform:uppercase}@media screen and (min-width:90em){section.pb-testimonials .swiper-slide .item .slide-grid .text-col blockquote cite .position{font-size:0.875rem}}@media screen and (min-width:62.0625em) and (max-width:89.9375em){section.pb-testimonials .swiper-slide .item .slide-grid .text-col blockquote cite .position{font-size:0.75rem}}@media screen and (min-width:48em) and (max-width:62em){section.pb-testimonials .swiper-slide .item .slide-grid .text-col blockquote cite .position{font-size:0.75rem}}@media screen and (max-width:47.9375em){section.pb-testimonials .swiper-slide .item .slide-grid .text-col blockquote cite .position{font-size:0.75rem}}section.pb-testimonials.layout-3col-wide .structure-grid>div{grid-column:1\/-1}@media screen and (min-width:90em){section.pb-testimonials.layout-2col-wide .structure-grid>div{grid-column:2\/-2}}@media screen and (min-width:62.0625em) and (max-width:89.9375em){section.pb-testimonials.layout-2col-wide .structure-grid>div{grid-column:1\/-1}}@media screen and (max-width:62em){section.pb-testimonials.layout-2col-wide .structure-grid>div{grid-column:1\/-1}}section.pb-testimonials.layout-2col-narrow .structure-grid .global-buttons-wrapper,section.pb-testimonials.layout-2col-narrow .structure-grid .intro-section{grid-column:1\/-1}@media screen and (min-width:90em){section.pb-testimonials.layout-2col-narrow .structure-grid .testimonials-slider-wrapper{grid-column:3\/-3}}@media screen and (min-width:62.0625em) and (max-width:89.9375em){section.pb-testimonials.layout-2col-narrow .structure-grid .testimonials-slider-wrapper{grid-column:2\/-2}}@media screen and (max-width:62em){section.pb-testimonials.layout-2col-narrow .structure-grid .testimonials-slider-wrapper{grid-column:1\/-1}}section.pb-testimonials.layout-1col-narrow .global-buttons-wrapper,section.pb-testimonials.layout-1col-narrow .intro-section{grid-column:1\/-1}@media screen and (min-width:90em){section.pb-testimonials.layout-1col-narrow .structure-grid .testimonials-slider-wrapper{grid-column:5\/-5}}@media screen and (min-width:62.0625em) and (max-width:89.9375em){section.pb-testimonials.layout-1col-narrow .structure-grid .testimonials-slider-wrapper{grid-column:4\/-4}}@media screen and (min-width:48em) and (max-width:62em){section.pb-testimonials.layout-1col-narrow .structure-grid .testimonials-slider-wrapper{grid-column:2\/-2}}@media screen and (max-width:47.9375em){section.pb-testimonials.layout-1col-narrow .structure-grid .testimonials-slider-wrapper{grid-column:1\/-1}}section.pb-testimonials.layout-1col-wide .structure-grid .global-buttons-wrapper,section.pb-testimonials.layout-1col-wide .structure-grid .intro-section{grid-column:1\/-1}@media screen and (min-width:90em){section.pb-testimonials.layout-1col-wide .structure-grid .testimonials-slider-wrapper{grid-column:4\/-4}}@media screen and (min-width:62.0625em) and (max-width:89.9375em){section.pb-testimonials.layout-1col-wide .structure-grid .testimonials-slider-wrapper{grid-column:3\/-3}}@media screen and (min-width:48em) and (max-width:62em){section.pb-testimonials.layout-1col-wide .structure-grid .testimonials-slider-wrapper{grid-column:2\/-2}}@media screen and (max-width:47.9375em){section.pb-testimonials.layout-1col-wide .structure-grid .testimonials-slider-wrapper{grid-column:1\/-1}}section.pb-testimonials.layout-1col-left-aligned .intro-section{grid-column:1\/-1}@media screen and (min-width:90em){section.pb-testimonials.layout-1col-left-aligned .testimonials-slider-wrapper{-ms-grid-column:2;-ms-grid-column-span:7;grid-column:2\/9}section.pb-testimonials.layout-1col-left-aligned .global-buttons-wrapper{grid-column:10\/-1}}@media screen and (min-width:62.0625em) and (max-width:89.9375em){section.pb-testimonials.layout-1col-left-aligned .testimonials-slider-wrapper{-ms-grid-column:1;-ms-grid-column-span:8;grid-column:1\/9}section.pb-testimonials.layout-1col-left-aligned .global-buttons-wrapper{grid-column:10\/-1}}@media screen and (min-width:48em) and (max-width:62em){section.pb-testimonials.layout-1col-left-aligned .global-buttons-wrapper,section.pb-testimonials.layout-1col-left-aligned .testimonials-slider-wrapper{grid-column:2\/-2}}@media screen and (max-width:47.9375em){section.pb-testimonials.layout-1col-left-aligned .global-buttons-wrapper,section.pb-testimonials.layout-1col-left-aligned .testimonials-slider-wrapper{grid-column:1\/-1}}@media screen and (min-width:90em){section.pb-testimonials.layout-1col-left-aligned .global-buttons-wrapper{padding-left:3.125rem}}@media screen and (min-width:62.0625em) and (max-width:89.9375em){section.pb-testimonials.layout-1col-left-aligned .global-buttons-wrapper{padding-left:1.875rem}}@media screen and (min-width:62.0625em){section.pb-testimonials.layout-1col-left-aligned .global-buttons-wrapper{border-left:0.0625rem solid #56BCCF}section.pb-testimonials.layout-1col-left-aligned .global-buttons-wrapper ul{-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-flow:column nowrap;flex-flow:column nowrap}}section.pb-testimonials.layout-1col-side-by-side .structure-grid .global-buttons-wrapper,section.pb-testimonials.layout-1col-side-by-side .structure-grid .intro-section{grid-column:1\/-1}@media screen and (min-width:90em){section.pb-testimonials.layout-1col-side-by-side .structure-grid .testimonials-slider-wrapper{grid-column:3\/-3}}@media screen and (min-width:62.0625em) and (max-width:89.9375em){section.pb-testimonials.layout-1col-side-by-side .structure-grid .testimonials-slider-wrapper{grid-column:2\/-2}}@media screen and (min-width:48em) and (max-width:62em){section.pb-testimonials.layout-1col-side-by-side .structure-grid .testimonials-slider-wrapper{grid-column:2\/-2}}@media screen and (max-width:47.9375em){section.pb-testimonials.layout-1col-side-by-side .structure-grid .testimonials-slider-wrapper{grid-column:1\/-1}}section.pb-testimonials .swiper-slide .item{height:100%}section.pb-testimonials .swiper-slide .item .slide-grid .img-col .img-wrapper{padding-bottom:100%;border-radius:50%}@media screen and (min-width:90em){section.pb-testimonials .swiper-slide .item{padding:0 2.3125rem 0 2.3125rem}section.pb-testimonials.layout-2col-narrow .swiper-slide .item .slide-grid,section.pb-testimonials.layout-2col-narrow .swiper-slide .item .slide-grid .text-col blockquote,section.pb-testimonials.layout-2col-wide .swiper-slide .item .slide-grid,section.pb-testimonials.layout-2col-wide .swiper-slide .item .slide-grid .text-col blockquote,section.pb-testimonials.layout-3col-narrow .swiper-slide .item .slide-grid,section.pb-testimonials.layout-3col-narrow .swiper-slide .item .slide-grid .text-col blockquote,section.pb-testimonials.layout-3col-wide .swiper-slide .item .slide-grid,section.pb-testimonials.layout-3col-wide .swiper-slide .item .slide-grid .text-col blockquote{grid-row-gap:5rem}section.pb-testimonials.layout-1col-narrow .swiper-slide .item .slide-grid,section.pb-testimonials.layout-1col-narrow .swiper-slide .item .slide-grid .text-col blockquote,section.pb-testimonials.layout-1col-wide .swiper-slide .item .slide-grid,section.pb-testimonials.layout-1col-wide .swiper-slide .item .slide-grid .text-col blockquote{grid-row-gap:1.25rem}section.pb-testimonials.layout-1col-left-aligned.larger-text .swiper-slide .item .slide-grid .text-col blockquote .quote-text,section.pb-testimonials.layout-1col-side-by-side.larger-text .swiper-slide .item .slide-grid .text-col blockquote .quote-text{font-size:2.125rem}}@media screen and (min-width:62.0625em) and (max-width:89.9375em){section.pb-testimonials .swiper-slide .item{padding:0 2rem}section.pb-testimonials.layout-3col-wide .item{text-align:center}section.pb-testimonials.layout-3col-wide .item .slide-grid{grid-auto-flow:row!important;-ms-grid-columns:none!important;grid-template-columns:none!important}section.pb-testimonials.layout-3col-wide .item .slide-grid .img-col{display:-ms-grid;display:grid;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center}section.pb-testimonials.layout-3col-wide .item .slide-grid,section.pb-testimonials.layout-3col-wide .item .slide-grid .text-col blockquote{grid-row-gap:1.875rem!important}section.pb-testimonials.layout-2col-narrow .swiper-slide .item .slide-grid,section.pb-testimonials.layout-2col-narrow .swiper-slide .item .slide-grid .text-col blockquote,section.pb-testimonials.layout-2col-wide .swiper-slide .item .slide-grid,section.pb-testimonials.layout-2col-wide .swiper-slide .item .slide-grid .text-col blockquote,section.pb-testimonials.layout-3col-narrow .swiper-slide .item .slide-grid,section.pb-testimonials.layout-3col-narrow .swiper-slide .item .slide-grid .text-col blockquote,section.pb-testimonials.layout-3col-wide .swiper-slide .item .slide-grid,section.pb-testimonials.layout-3col-wide .swiper-slide .item .slide-grid .text-col blockquote{grid-row-gap:4.375rem}section.pb-testimonials.layout-1col-narrow .swiper-slide .item .slide-grid,section.pb-testimonials.layout-1col-narrow .swiper-slide .item .slide-grid .text-col blockquote,section.pb-testimonials.layout-1col-wide .swiper-slide .item .slide-grid,section.pb-testimonials.layout-1col-wide .swiper-slide .item .slide-grid .text-col blockquote{grid-row-gap:1.25rem}section.pb-testimonials.layout-1col-left-aligned.larger-text .swiper-slide .item .slide-grid .text-col blockquote .quote-text,section.pb-testimonials.layout-1col-side-by-side.larger-text .swiper-slide .item .slide-grid .text-col blockquote .quote-text{font-size:1.75rem}}@media screen and (min-width:62.0625em){section.pb-testimonials.layout-2col-narrow .item,section.pb-testimonials.layout-2col-wide .item,section.pb-testimonials.layout-3col-narrow .item,section.pb-testimonials.layout-3col-wide .item{border-right:0.0625rem solid #56BCCF}section.pb-testimonials.layout-2col-narrow .swiper-slide .item .slide-grid,section.pb-testimonials.layout-2col-wide .swiper-slide .item .slide-grid,section.pb-testimonials.layout-3col-narrow .swiper-slide .item .slide-grid,section.pb-testimonials.layout-3col-wide .swiper-slide .item .slide-grid{grid-auto-flow:column}section.pb-testimonials.layout-2col-narrow .swiper-slide .item .slide-grid.with-img,section.pb-testimonials.layout-2col-wide .swiper-slide .item .slide-grid.with-img,section.pb-testimonials.layout-3col-narrow .swiper-slide .item .slide-grid.with-img,section.pb-testimonials.layout-3col-wide .swiper-slide .item .slide-grid.with-img{-ms-grid-columns:auto 1fr;grid-template-columns:auto 1fr}section.pb-testimonials.layout-1col-left-aligned .swiper-slide .item .slide-grid,section.pb-testimonials.layout-1col-side-by-side .swiper-slide .item .slide-grid{grid-auto-flow:column}section.pb-testimonials.layout-1col-left-aligned .swiper-slide .item .slide-grid.with-img,section.pb-testimonials.layout-1col-side-by-side .swiper-slide .item .slide-grid.with-img{-ms-grid-columns:auto 1fr;grid-template-columns:auto 1fr}}@media screen and (min-width:48em) and (max-width:62em){section.pb-testimonials .swiper-slide .item{padding:0 2rem}section.pb-testimonials.layout-2col-narrow .swiper-slide .item .slide-grid,section.pb-testimonials.layout-2col-narrow .swiper-slide .item .slide-grid .text-col blockquote,section.pb-testimonials.layout-2col-wide .swiper-slide .item .slide-grid,section.pb-testimonials.layout-2col-wide .swiper-slide .item .slide-grid .text-col blockquote,section.pb-testimonials.layout-3col-narrow .swiper-slide .item .slide-grid,section.pb-testimonials.layout-3col-narrow .swiper-slide .item .slide-grid .text-col blockquote,section.pb-testimonials.layout-3col-wide .swiper-slide .item .slide-grid,section.pb-testimonials.layout-3col-wide .swiper-slide .item .slide-grid .text-col blockquote{grid-row-gap:3.125rem}section.pb-testimonials.layout-1col-narrow .swiper-slide .item .slide-grid,section.pb-testimonials.layout-1col-narrow .swiper-slide .item .slide-grid .text-col blockquote,section.pb-testimonials.layout-1col-wide .swiper-slide .item .slide-grid,section.pb-testimonials.layout-1col-wide .swiper-slide .item .slide-grid .text-col blockquote{grid-row-gap:1.25rem}section.pb-testimonials.layout-1col-left-aligned.larger-text .swiper-slide .item .slide-grid .text-col blockquote .quote-text,section.pb-testimonials.layout-1col-side-by-side.larger-text .swiper-slide .item .slide-grid .text-col blockquote .quote-text{font-size:1.75rem}}@media screen and (min-width:48em){section.pb-testimonials.layout-1col-narrow .item,section.pb-testimonials.layout-1col-wide .item{text-align:center}section.pb-testimonials.layout-1col-narrow .item .slide-grid .img-col,section.pb-testimonials.layout-1col-wide .item .slide-grid .img-col{display:-ms-grid;display:grid;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center}section.pb-testimonials .swiper-slide .item .slide-grid .img-col .img-holder{width:8.375rem}}@media screen and (max-width:62em){section.pb-testimonials .swiper-slide .item{text-align:center}section.pb-testimonials .swiper-slide .item .slide-grid .img-col{display:-ms-grid;display:grid;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center}section.pb-testimonials.layout-1col-left-aligned .item,section.pb-testimonials.layout-1col-side-by-side .item{text-align:center}section.pb-testimonials.layout-1col-left-aligned .item .slide-grid .img-col,section.pb-testimonials.layout-1col-side-by-side .item .slide-grid .img-col{display:-ms-grid;display:grid;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center}}@media screen and (max-width:47.9375em){section.pb-testimonials .swiper-slide .item{padding:0 1.5625rem}section.pb-testimonials .swiper-slide .item .slide-grid .img-col .img-holder{width:8.375rem}section.pb-testimonials.layout-2col-narrow .swiper-slide .item .slide-grid,section.pb-testimonials.layout-2col-wide .swiper-slide .item .slide-grid,section.pb-testimonials.layout-3col-narrow .swiper-slide .item .slide-grid,section.pb-testimonials.layout-3col-wide .swiper-slide .item .slide-grid{grid-row-gap:1.875rem}section.pb-testimonials.layout-1col-narrow .swiper-slide .item .slide-grid,section.pb-testimonials.layout-1col-wide .swiper-slide .item .slide-grid{grid-row-gap:1.25rem}section.pb-testimonials.layout-1col-left-aligned.larger-text .swiper-slide .item .slide-grid .text-col blockquote .quote-text,section.pb-testimonials.layout-1col-side-by-side.larger-text .swiper-slide .item .slide-grid .text-col blockquote .quote-text{font-size:1.375rem}}section.pb-testimonials .swiper-wrapper .swiper-slide{height:auto}@media screen and (min-width:48em){section.pb-testimonials .neg-wrapper{overflow:hidden}section.pb-testimonials .neg-wrapper .swiper{margin-right:-0.125rem}}section.pb-testimonials .testimonials-slider-wrapper .swiper-pagination{position:static}@media screen and (min-width:90em){section.pb-testimonials .testimonials-slider-wrapper .swiper-pagination{margin-top:4.375rem}}@media screen and (min-width:62.0625em) and (max-width:89.9375em){section.pb-testimonials .testimonials-slider-wrapper .swiper-pagination{margin-top:3.75rem}}@media screen and (min-width:48em) and (max-width:62em){section.pb-testimonials .testimonials-slider-wrapper .swiper-pagination{margin-top:3.75rem}}@media screen and (max-width:47.9375em){section.pb-testimonials .testimonials-slider-wrapper .swiper-pagination{margin-top:1.875rem}}section.pb-testimonials .testimonials-slider-wrapper .swiper-pagination-bullet{background:#1B2231;opacity:1;width:0.875rem;height:0.875rem}section.pb-testimonials .testimonials-slider-wrapper .swiper-pagination-bullet.swiper-pagination-bullet-active{background:#56BCCF}section.pb-testimonials .testimonials-slider-wrapper .swiper-horizontal>.swiper-pagination-bullets .swiper-pagination-bullet,section.pb-testimonials .testimonials-slider-wrapper .swiper-pagination-horizontal.swiper-pagination-bullets .swiper-pagination-bullet{margin:0 0.4375rem}section.pb-testimonials .testimonials-slider-wrapper .nav-wrapper{position:relative}section.pb-testimonials .testimonials-slider-wrapper .swiper-button-next,section.pb-testimonials .testimonials-slider-wrapper .swiper-button-prev{color:#FFFFFF}@media screen and (min-width:90em){section.pb-testimonials .testimonials-slider-wrapper .swiper-button-next:after,section.pb-testimonials .testimonials-slider-wrapper .swiper-button-prev:after{font-size:2.5rem}}@media screen and (min-width:62.0625em) and (max-width:89.9375em){section.pb-testimonials .testimonials-slider-wrapper .swiper-button-next:after,section.pb-testimonials .testimonials-slider-wrapper .swiper-button-prev:after{font-size:2.25rem}}@media screen and (min-width:48em) and (max-width:62em){section.pb-testimonials .testimonials-slider-wrapper .swiper-button-next:after,section.pb-testimonials .testimonials-slider-wrapper .swiper-button-prev:after{font-size:1.875rem}}@media screen and (max-width:47.9375em){section.pb-testimonials .testimonials-slider-wrapper .swiper-button-next:after,section.pb-testimonials .testimonials-slider-wrapper .swiper-button-prev:after{font-size:1.875rem}}@media screen and (min-width:90em){section.pb-testimonials .testimonials-slider-wrapper .swiper-button-next,section.pb-testimonials .testimonials-slider-wrapper .swiper-rtl .swiper-button-prev{right:-3.125rem}section.pb-testimonials .testimonials-slider-wrapper .swiper-button-prev,section.pb-testimonials .testimonials-slider-wrapper .swiper-rtl .swiper-button-next{left:-3.125rem}}@media screen and (min-width:62.0625em) and (max-width:89.9375em){section.pb-testimonials .testimonials-slider-wrapper .swiper-button-next,section.pb-testimonials .testimonials-slider-wrapper .swiper-rtl .swiper-button-prev{right:-2.8125rem}section.pb-testimonials .testimonials-slider-wrapper .swiper-button-prev,section.pb-testimonials .testimonials-slider-wrapper .swiper-rtl .swiper-button-next{left:-2.8125rem}}@media screen and (min-width:48em) and (max-width:62em){section.pb-testimonials .testimonials-slider-wrapper .swiper-button-next,section.pb-testimonials .testimonials-slider-wrapper .swiper-rtl .swiper-button-prev{right:-1.125rem}section.pb-testimonials .testimonials-slider-wrapper .swiper-button-prev,section.pb-testimonials .testimonials-slider-wrapper .swiper-rtl .swiper-button-next{left:-1.125rem}}@media screen and (max-width:47.9375em){section.pb-testimonials .testimonials-slider-wrapper .swiper-button-next,section.pb-testimonials .testimonials-slider-wrapper .swiper-rtl .swiper-button-prev{right:-0.625rem}section.pb-testimonials .testimonials-slider-wrapper .swiper-button-prev,section.pb-testimonials .testimonials-slider-wrapper .swiper-rtl .swiper-button-next{left:-0.625rem}}<\/style>\n<\/section>\n\n\n<section class=\"pb-texteditor bg-white  width-broader\" >\n    <div class=\"main-grid side-padding grid-12 grid-m-8 grid-s-4 rg-xxl-75 rg-xl-70 rg-55 rg-m-60 rg-s-40 \">\n\n        \n        <div class=\"text-section fade-me\">\n\n                            <div class=\"the-content\">\n                    <h2 class=\"larger-h2\">Schlie\u00dfung der Wissensl\u00fccke der Call-Center-Mitarbeitenden um \u00fcber 90%<\/h2>\n<p>F\u00fcr den Versicherer American National ist ein einheitliches Kundenerlebnis von entscheidender Bedeutung, um die Kundenzufriedenheit der \u00fcber f\u00fcnf Millionen Versicherungsnehmer im Call-Center zu erh\u00f6hen.<\/p>\n<p>Tats\u00e4chlich ist der Versicherungsriese in Sachen Kundenzufriedenheit bereits auf einem guten Weg. Schlie\u00dflich hat das Magazin \u201eForbes American National\u201c es k\u00fcrzlich als eine der besten Versicherungsgesellschaften Amerikas f\u00fcr 2022 ausgezeichnet<span class=\"TextRun Underlined SCXW227447417 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW227447417 BCX8\" data-ccp-charstyle=\"Hyperlink\"><sup>1<\/sup><\/span><\/span>.<\/p>\n<p>Nun m\u00f6chte der Versicherungsexperte seine hervorragende Kundenzufriedenheit weiter steigern, indem er seine Mitarbeitenden im Bereich Service Center Operations (SCO) weiterqualifiziert.<\/p>\n<p>Aus diesem Grund hat sich das Unternehmen mit Hauptsitz in Galveston, Texas, f\u00fcr Game-based Training entschieden.<\/p>\n<blockquote><p>Wir freuen uns sehr \u00fcber die Partnerschaft mit Attensi, die es uns erm\u00f6glicht, spielbasierte Trainings anzubieten, die unsere Mitarbeiter bef\u00e4higen \u2013 und weiterbilden.<\/p>\n<p>Unsere Investition in diese innovative Trainingsl\u00f6sung gibt den Mitarbeitenden mehr Selbstvertrauen in ihrer Rolle und verbessert das Erlebnis f\u00fcr Mitarbeitende und Kunden.<\/p>\n<p>Wir sind unglaublich stolz auf das, was wir gemeinsam erreicht haben, und freuen uns auf den weiteren Erfolg.<\/p>\n<p><cite><strong>Claire Mead<\/strong><\/cite><\/p>\n<p><cite>Vizepr\u00e4sidentin | Service Center Operations<\/cite><\/p><\/blockquote>\n<p>&nbsp;<\/p>\n<h2 class=\"larger-h2\">Wie alles begann<\/h2>\n<p><span class=\"TextRun SCXW227447417 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW227447417 BCX8\">Nachdem die American National Attensi im Rahmen des\u00a0<\/span><\/span><a class=\"Hyperlink SCXW227447417 BCX8\" href=\"https:\/\/www.plugandplaytechcenter.com\/insurtech\/\" target=\"_blank\" rel=\"noreferrer noopener\"><span class=\"TextRun Underlined SCXW227447417 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW227447417 BCX8\" data-ccp-charstyle=\"Hyperlink\">Plug and Play Insurtech-Programms<\/span><\/span><\/a>,<span class=\"TextRun SCXW227447417 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\">\u00a0kennengelernt hatte, beschloss es, spielbasierte Trainings in ihrem gesamten Service-Center einzuf\u00fchren, einschlie\u00dflich der Bereiche Schaden- und Unfallversicherung (P&amp;C) sowie Lebens- und Rentenversicherung. Das erste Training umfasste drei Kernbereiche:\u00a0\u00a0<\/span><\/p>\n<ul>\n<li>Anrufer\u00fcberpr\u00fcfung<\/li>\n<li>Call-Center-Portal-Betrug<\/li>\n<li>Bezahlmethoden<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h2 class=\"larger-h2\">Wie spielbasierte Simulationen Unternehmen einen Vorsprung verschaffen<\/h2>\n<p>Training ist eine Verschwendung von Zeit, M\u00fche und Geld, wenn das Wissen und die Verhaltensweisen nicht beibehalten und angewendet werden.<\/p>\n<p>Der Schl\u00fcssel zu einer wirkungsvollen Weiterbildung liegt darin, sie unterhaltsam, fesselnd und aktiv zu gestalten, so dass die Teilnehmer Spa\u00df daran haben und Vertrauen in ihre neuen F\u00e4higkeiten aufbauen. Au\u00dferdem muss das Training den realen Kontext der Mitarbeitenden widerspiegeln, um die L\u00fccke zwischen Theorie und Praxis zu schlie\u00dfen.<\/p>\n<p>Hier kommt das simulierte Training ins Spiel. Durch die Nachbildung von Arbeitssituationen k\u00f6nnen die Lernenden \u00fcben und wiederholen, bis sie in ihrer Rolle sicher und kompetent sind.<\/p>\n<p>Dank wettbewerbsorientierter Elemente aus der Spieleindustrie, wie Punktevergabe, freundschaftlicher Wettbewerb und personalisierte Erfolge, ermutigt das spielbasierte Training die Mitarbeitenden, ihre Leistungen mit denen ihrer besten Kollegen zu vergleichen. Das macht die Erfahrung unterhaltsam und fesselnd \u2013 und ist etwas, das sie wiederholen wollen.<\/p>\n<p>Diese Wiederholung ist es, die daf\u00fcr sorgt, dass Wissen und F\u00e4higkeiten im Ged\u00e4chtnis bleiben und das Leistungsniveau steigt.<\/p>\n                <\/div>\n            \n        <\/div>\n\n        \n    <\/div>\n\n    <style>@media screen and (min-width:90em){section.pb-texteditor{padding:6rem 0}}@media screen and (min-width:62.0625em) and (max-width:89.9375em){section.pb-texteditor{padding:4.5rem 0}}@media screen and (min-width:48em) and (max-width:62em){section.pb-texteditor{padding:4rem 0}}@media screen and (max-width:47.9375em){section.pb-texteditor{padding:2.5rem 0}}section.pb-texteditor.no-top-padding{padding-top:0!important}section.pb-texteditor.no-bottom-padding{padding-bottom:0!important}section.pb-texteditor.bg-storm{background:#1B2231}section.pb-texteditor.bg-stormlight{background:#20293C}section.pb-texteditor.bg-storm 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.main-grid>div{grid-column:2\/-2}section.pb-texteditor.width-full .main-grid.left-align-container>div{-ms-grid-column:1;-ms-grid-column-span:11;grid-column:1\/12}}@media screen and (min-width:48em) and (max-width:62em){section.pb-texteditor.width-full .main-grid>div{grid-column:1\/-1}}@media screen and (max-width:47.9375em){section.pb-texteditor.width-full .main-grid>div{grid-column:1\/-1}}@media screen and (min-width:90em){section.pb-texteditor.width-broader blockquote{margin-left:10%;margin-right:10%}}@media screen and (min-width:62.0625em) and (max-width:89.9375em){section.pb-texteditor.width-broader blockquote{margin-left:8%;margin-right:8%}}@media screen and (min-width:48em) and (max-width:62em){section.pb-texteditor.width-broader blockquote{margin-left:9%;margin-right:9%}}@media screen and (min-width:90em){section.pb-texteditor.width-full blockquote{margin-left:10%;margin-right:10%}}@media screen and (min-width:62.0625em) and (max-width:89.9375em){section.pb-texteditor.width-full blockquote{margin-left:8%;margin-right:8%}}@media screen and (min-width:48em) and (max-width:62em){section.pb-texteditor.width-full blockquote{margin-left:9%;margin-right:9%}}<\/style>\n<\/section>\n\n\n<section class=\"pb-stats cols-3 bg-storm glow-none iconsize-large \" >\n  <div class=\"block-inner\">\n    <div class=\"structure-grid grid-12 grid-m-8 grid-s-4 side-padding rg-xxl-75 rg-xl-70 rg-55 rg-m-60 rg-s-40\">\n\n              <div class=\"intro-section fade-me\">\n\n          \n                      <h2 class=\"block-heading \"><span>Unsere Ziele<\/span><\/h2>\n          \n                      <div class=\"intro-text narrow \">\n              <p>Um das Kundenerlebnis zu verbessern und die Unternehmensleistung zu steigern, haben wir uns f\u00fcnf Ziele gesetzt:<\/p>\n            <\/div>\n          \n        <\/div>\n      \n              <div class=\"stats-item-wrapper fade-me grid-3 grid-m-2 grid-s-1 flex jcc\">\n          \n            <div class=\"item\">            \n              <div class=\"item-inner-grid grid rg-xxl-60 rg-xl-60 rg-50 rg-m-40 rg-s-25\">\n\n                <div class=\"img-wrap\"><div class=\"img-holder\"><img decoding=\"async\" width=\"720\" height=\"720\" src=\"https:\/\/attensi.com\/wp-content\/uploads\/Happy-2-icon.svg\" class=\"attachment-medium size-medium\" alt=\"\" loading=\"lazy\" \/><\/div><\/div>\n                <div class=\"text-wrap grid rg-20 rg-m-20 rg-s-15\">\n\n                  \n                  <div class=\"text-below\">Verbesserung des Kundenerlebnisses durch konsequentere Anwendung von Best Practices<\/div>\n                  \n                <\/div>\n              <\/div>\n\n            <\/div>\n          \n            <div class=\"item\">            \n              <div class=\"item-inner-grid grid rg-xxl-60 rg-xl-60 rg-50 rg-m-40 rg-s-25\">\n\n                <div class=\"img-wrap\"><div class=\"img-holder\"><img decoding=\"async\" width=\"1\" height=\"1\" src=\"https:\/\/attensi.com\/wp-content\/uploads\/Icon_-Graph-down-1.svg\" class=\"attachment-medium size-medium\" alt=\"\" loading=\"lazy\" \/><\/div><\/div>\n                <div class=\"text-wrap grid rg-20 rg-m-20 rg-s-15\">\n\n                  \n                  <div class=\"text-below\">Verk\u00fcrzung der Zeit bis zur Erlangung der Kompetenz f\u00fcr neue F\u00e4higkeiten, Software und Prozesse<\/div>\n                  \n                <\/div>\n              <\/div>\n\n            <\/div>\n          \n            <div class=\"item\">            \n              <div class=\"item-inner-grid grid rg-xxl-60 rg-xl-60 rg-50 rg-m-40 rg-s-25\">\n\n                <div class=\"img-wrap\"><div class=\"img-holder\"><img decoding=\"async\" width=\"666\" height=\"720\" src=\"https:\/\/attensi.com\/wp-content\/uploads\/Engaged-icon.svg\" class=\"attachment-medium size-medium\" alt=\"\" loading=\"lazy\" \/><\/div><\/div>\n                <div class=\"text-wrap grid rg-20 rg-m-20 rg-s-15\">\n\n                  \n                  <div class=\"text-below\">Verringerung des Betrugsrisikos durch Mitarbeitertraining zur Erkennung und Behandlung potenziell betr\u00fcgerischer Anrufe<\/div>\n                  \n                <\/div>\n              <\/div>\n\n            <\/div>\n          \n            <div class=\"item\">            \n              <div class=\"item-inner-grid grid rg-xxl-60 rg-xl-60 rg-50 rg-m-40 rg-s-25\">\n\n                <div class=\"img-wrap\"><div class=\"img-holder\"><img decoding=\"async\" width=\"1\" height=\"1\" src=\"https:\/\/attensi.com\/wp-content\/uploads\/Icon_-Gaming-1.svg\" class=\"attachment-medium size-medium\" alt=\"\" loading=\"lazy\" \/><\/div><\/div>\n                <div class=\"text-wrap grid rg-20 rg-m-20 rg-s-15\">\n\n                  \n                  <div class=\"text-below\">Testen Sie spielbasierte Simulationen als Trainingskonzept f\u00fcr eine breitere Anwendung im gesamten Unternehmen<\/div>\n                  \n                <\/div>\n              <\/div>\n\n            <\/div>\n          \n            <div class=\"item\">            \n              <div class=\"item-inner-grid grid rg-xxl-60 rg-xl-60 rg-50 rg-m-40 rg-s-25\">\n\n                <div class=\"img-wrap\"><div class=\"img-holder\"><img decoding=\"async\" width=\"1\" height=\"1\" src=\"https:\/\/attensi.com\/wp-content\/uploads\/Icon_-Rewards-and-Smiley.svg\" class=\"attachment-medium size-medium\" alt=\"\" loading=\"lazy\" \/><\/div><\/div>\n                <div class=\"text-wrap grid rg-20 rg-m-20 rg-s-15\">\n\n                  \n                  <div class=\"text-below\">Bindung der Mitarbeitenden und St\u00e4rkung des Vertrauens, um das Wertversprechen f\u00fcr die Mitarbeitenden von American National zu verbessern<\/div>\n                  \n                <\/div>\n              <\/div>\n\n            <\/div>\n                  <\/div>\n      \n      \n    <\/div>\n  <\/div>\n\n  <style>@media screen and 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(min-width:90em){section.pb-stats .item .text-wrap .main-line .large-number-style{font-size:2.5rem}}@media screen and (min-width:62.0625em) and (max-width:89.9375em){section.pb-stats .item .text-wrap .main-line .large-number-style{font-size:2.125rem}}@media screen and (min-width:48em) and (max-width:62em){section.pb-stats .item .text-wrap .main-line .large-number-style{font-size:2.125rem}}@media screen and (max-width:47.9375em){section.pb-stats .item .text-wrap .main-line .large-number-style{font-size:1.875rem}}section.pb-stats .item .text-wrap .main-line .large-number-style .suffix{color:#56BCCF}section.pb-stats .item .text-wrap .main-line .text-after{font-weight:350;line-height:120%}@media screen and (min-width:90em){section.pb-stats .item .text-wrap .main-line .text-after{font-size:1.875rem}}@media screen and (min-width:62.0625em) and (max-width:89.9375em){section.pb-stats .item .text-wrap .main-line .text-after{font-size:1.25rem}}@media screen and (min-width:48em) and (max-width:62em){section.pb-stats .item .text-wrap .main-line .text-after{font-size:1.5rem}}@media screen and (max-width:47.9375em){section.pb-stats .item .text-wrap .main-line .text-after{font-size:1.375rem}}section.pb-stats .item .text-wrap .text-below{line-height:1.5}@media screen and (min-width:90em){section.pb-stats .item .text-wrap .text-below{font-size:1.25rem}}@media screen and (min-width:62.0625em) and (max-width:89.9375em){section.pb-stats .item .text-wrap .text-below{font-size:1.125rem}}@media screen and (min-width:48em) and (max-width:62em){section.pb-stats .item .text-wrap .text-below{font-size:1.25rem}}@media screen and (max-width:47.9375em){section.pb-stats .item .text-wrap .text-below{font-size:1.125rem}}@media screen and (min-width:62.0625em){section.pb-stats .item .text-wrap .text-below{line-height:1.4}}@media screen and (min-width:62.0625em) and (max-width:89.9375em){section.pb-stats .item .text-wrap .text-below{font-size:1rem}}<\/style>\n<\/section>\n\n\n<section class=\"pb-counter bg-stormlight  glow-impact small \" >\n\n  <div class=\"main-grid side-padding grid rg-xxl-75 rg-xl-70 rg-55 rg-m-60 rg-s-40\">\n\n          <div class=\"intro-section fade-me\">\n\n        \n                  <h2 class=\"block-heading no-text\"><span>Die Auswirkungen<\/span><\/h2>\n        \n        \n      <\/div>\n    \n    <div>\n      <div class=\"inner\">\n\n                  <div class=\"items-grid cols-5 grid-5 grid-m-2 grid-s-2 rg-xxl-70 rg-xl-70 rg-60 rg-m-50 rg-s-40 flex jcc\">\n            \n              <div class=\"item fade-me\">\n                <div class=\"item-inner-grid grid rg-20\">\n\n                                      <span class=\"large-text\">\n\n                      <span class=\"iconholder\"><img decoding=\"async\" width=\"64\" height=\"64\" src=\"https:\/\/attensi.com\/wp-content\/uploads\/Impact-Icon_-Brain.svg\" class=\"attachment-full size-full\" alt=\"\" loading=\"lazy\" \/><\/span>\n                      <span class=\"number-style\">\n                        <span class=\"number counter\">90<\/span><span class=\"suffix\">% <\/span>                      <\/span>\n\n                      \n                    <\/span>\n                  \n                  <span class=\"small-text\">der identifizierten Wissensl\u00fccke geschlossen<\/span>\n                <\/div>\n              <\/div>\n            \n              <div class=\"item fade-me\">\n                <div class=\"item-inner-grid grid rg-20\">\n\n                                      <span class=\"large-text\">\n\n                      <span class=\"iconholder\"><img decoding=\"async\" width=\"64\" height=\"64\" src=\"https:\/\/attensi.com\/wp-content\/uploads\/Impact-Icon_.svg\" class=\"attachment-full size-full\" alt=\"\" loading=\"lazy\" \/><\/span>\n                      <span class=\"number-style\">\n                        <span class=\"number counter\">5<\/span><span class=\"suffix\">x<\/span>                      <\/span>\n\n                      \n                    <\/span>\n                  \n                  <span class=\"small-text\">Wiederholungen pro Szenario<\/span>\n                <\/div>\n              <\/div>\n            \n              <div class=\"item fade-me\">\n                <div class=\"item-inner-grid grid rg-20\">\n\n                                      <span class=\"large-text\">\n\n                      <span class=\"iconholder\"><img decoding=\"async\" width=\"64\" height=\"64\" src=\"https:\/\/attensi.com\/wp-content\/uploads\/Impact-Icon_-Bolt.svg\" class=\"attachment-full size-full\" alt=\"\" loading=\"lazy\" \/><\/span>\n                      <span class=\"number-style\">\n                        <span class=\"number counter\">26.7<\/span>                      <\/span>\n\n                      \n                    <\/span>\n                  \n                  <span class=\"small-text\">die durchschnittliche Anzahl von Durchl\u00e4ufen pro Nutzer<\/span>\n                <\/div>\n              <\/div>\n            \n              <div class=\"item fade-me\">\n                <div class=\"item-inner-grid grid rg-20\">\n\n                                      <span class=\"large-text\">\n\n                      <span class=\"iconholder\"><img decoding=\"async\" width=\"64\" height=\"64\" src=\"https:\/\/attensi.com\/wp-content\/uploads\/Impact-Icon_-Donut-Chart.svg\" class=\"attachment-full size-full\" alt=\"\" loading=\"lazy\" \/><\/span>\n                      <span class=\"number-style\">\n                        <span class=\"number counter\">94<\/span><span class=\"suffix\">%<\/span>                      <\/span>\n\n                      \n                    <\/span>\n                  \n                  <span class=\"small-text\">der Mitarbeitenden &#8222;m\u00f6gen diese Art des Trainings&#8220;<\/span>\n                <\/div>\n              <\/div>\n                      <\/div>\n        \n      <\/div>\n\n    <\/div>\n\n    \n    \n  <\/div>\n\n  \n<\/section>\n\n\n<section class=\"pb-texteditor bg-stormlight no-top-padding width-broader\" >\n    <div class=\"main-grid side-padding grid-12 grid-m-8 grid-s-4 rg-xxl-75 rg-xl-70 rg-55 rg-m-60 rg-s-40 \">\n\n        \n        <div class=\"text-section fade-me\">\n\n                            <div class=\"the-content\">\n                    <p style=\"text-align: center;\">Entscheidend ist, dass die Wissensl\u00fccke um \u00fcber 90% geschlossen wurde, und zwar sowohl bei Festangestellten als auch bei neuen Mitarbeitenden. Diese Analyse verdeutlicht die Effektivit\u00e4t \u00fcber alle Ebenen der Betriebszugeh\u00f6rigkeit hinweg und zeigt, wie viel Wissen durch diese Simulationen erhalten bleibt.<\/p>\n                <\/div>\n            \n        <\/div>\n\n        \n    <\/div>\n\n    \n<\/section>\n\n\n<section class=\"pb-texteditor bg-white no-bottom-padding width-broader\" >\n    <div class=\"main-grid side-padding grid-12 grid-m-8 grid-s-4 rg-xxl-75 rg-xl-70 rg-55 rg-m-60 rg-s-40 \">\n\n        \n        <div class=\"text-section fade-me\">\n\n                            <div class=\"the-content\">\n                    <h2 class=\"larger-h2\">Ergebnisse der Mitarbeiterbefragung nach dem Training<\/h2>\n<ul>\n<li><strong>95%<\/strong> agreed &#8222;this training is directly relevant to my role&#8220;<\/li>\n<li><strong>94%<\/strong> der Mitarbeitenden \u201amochten diese Art der Wissensvermittlung\u2018<\/li>\n<li><strong>94%<\/strong> sagten, das Training habe ihr Vertrauen in die Verifizierung von Anrufen gest\u00e4rkt<\/li>\n<li><strong>87%<\/strong> gaben an, dass das Training ihr Vertrauen in die Erkennung betr\u00fcgerischer Aktivit\u00e4ten gest\u00e4rkt hat<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h2 class=\"larger-h2\">Was die Mitarbeitenden sagen<\/h2>\n<ul>\n<li>Es wurden\u00a0<strong>alle Lerntypen<\/strong>\u00a0aktiviert, indem wir lesen, zuh\u00f6ren und das Gelernte anwenden mussten.<\/li>\n<li>Es war\u00a0<strong>interaktiv<\/strong>\u00a0und erm\u00f6glichte uns, mit den Systemen zu \u00fcben, ohne an einem Live-Call teilzunehmen.<\/li>\n<li>Ich gewinne gerne. Ich mag die\u00a0<strong>Punkte<\/strong>!<\/li>\n<li>Es macht viel mehr\u00a0<strong>Spa\u00df<\/strong>, auf diese Weise zu lernen, anstatt nur Seiten von Informationen zu lesen.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-21862 size-full\" src=\"https:\/\/attensi.com\/wp-content\/uploads\/DSC00833.jpg\" alt=\"\" width=\"1920\" height=\"1120\" srcset=\"https:\/\/attensi.com\/wp-content\/uploads\/DSC00833.jpg 1920w, https:\/\/attensi.com\/wp-content\/uploads\/DSC00833-1481x864.jpg 1481w, https:\/\/attensi.com\/wp-content\/uploads\/DSC00833-720x420.jpg 720w, https:\/\/attensi.com\/wp-content\/uploads\/DSC00833-768x448.jpg 768w, https:\/\/attensi.com\/wp-content\/uploads\/DSC00833-1280x747.jpg 1280w, https:\/\/attensi.com\/wp-content\/uploads\/DSC00833-1536x896.jpg 1536w, https:\/\/attensi.com\/wp-content\/uploads\/DSC00833-150x88.jpg 150w, https:\/\/attensi.com\/wp-content\/uploads\/DSC00833-568x331.jpg 568w, https:\/\/attensi.com\/wp-content\/uploads\/DSC00833-716x418.jpg 716w, https:\/\/attensi.com\/wp-content\/uploads\/DSC00833-623x363.jpg 623w, https:\/\/attensi.com\/wp-content\/uploads\/DSC00833-1160x677.jpg 1160w, https:\/\/attensi.com\/wp-content\/uploads\/DSC00833-134x78.jpg 134w\" sizes=\"auto, (max-width: 1920px) 100vw, 1920px\" \/><\/p>\n<h2 class=\"larger-h2\">Wie geht es weiter mit American National und Attensi?<\/h2>\n<p>Wir glauben, dass dies nur der erste Schritt auf einer Reise der kontinuierlichen beruflichen Entwicklung der Besch\u00e4ftigten von American National ist.<\/p>\n<p>Spielbasiertes Lernen hat die F\u00e4higkeit und das Potenzial, die Leistung und das Wissen in allen Bereichen der Gesch\u00e4ftst\u00e4tigkeit zu verbessern.<\/p>\n<p>Attensi verf\u00fcgt \u00fcber umfangreiche Erfahrungen in allen Bereichen des Versicherungswesens, einschlie\u00dflich Risikobewertung, Marketing, Vertrieb und Schadensregulierung sowie Einarbeitung und Entwicklung von F\u00fchrungskr\u00e4ften.<\/p>\n<p>Obwohl American National und Attensi bereits viel gemeinsam erreicht haben, glauben wir, dass das Beste noch vor uns liegt.<\/p>\n                <\/div>\n            \n        <\/div>\n\n        \n    <\/div>\n\n    \n<\/section>\n\n\n<section class=\"pb-share bg-white\">\n    <div class=\"block-inner\">\n        <div class=\"grid side-padding rg-15 align-grid\">\n\n            <h2>Teilen auf:<\/h2>\n            <div>\n                <ul class=\"sharing\">\n                    <li class=\"sharing-link\">\n                        <a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https%3A%2F%2Fattensi.com%2Fde%2Ferfolgsgeschichten%2Fprofessional-financial-services%2Fversicherer-american-national-schliesst-wissensluecke-bei-call-center-mitarbeitenden-um-ueber-90%2F\" aria-label=\"Facebook\">\n                            Facebook\n                        <\/a>\n                    <\/li>\n                    <li class=\"sharing-link\" aria-label=\"X\/Twitter\">\n                        <a href=\"http:\/\/twitter.com\/share?text=Versicherer American National schlie\u00dft Wissensl\u00fccke bei Call-Center-Mitarbeitenden um \u00fcber 90%&#038;url=https%3A%2F%2Fattensi.com%2Fde%2Ferfolgsgeschichten%2Fprofessional-financial-services%2Fversicherer-american-national-schliesst-wissensluecke-bei-call-center-mitarbeitenden-um-ueber-90%2F\">\n                            X\/Twitter\n                        <\/a>\n                    <\/li>\n                    <li class=\"sharing-link\">\n                        <a href=\"https:\/\/www.linkedin.com\/shareArticle?mini=true&#038;url=https%3A%2F%2Fattensi.com%2Fde%2Ferfolgsgeschichten%2Fprofessional-financial-services%2Fversicherer-american-national-schliesst-wissensluecke-bei-call-center-mitarbeitenden-um-ueber-90%2F&#038;title=Versicherer American National schlie\u00dft Wissensl\u00fccke bei Call-Center-Mitarbeitenden um \u00fcber 90%&#038;source=LinkedIn\" aria-label=\"linkedIn\">\n                            Linkedin\n                        <\/a>\n                    <\/li>\n                <\/ul>\n            <\/div>\n\n        <\/div>\n    <\/div>\n\n    <style>section.pb-share.bg-white{background-color:#FFFFFF}section.pb-share.bg-storm{background:#1B2231}section.pb-share.bg-stormlight{background:#20293C}section.pb-share.bg-storm h2,section.pb-share.bg-storm ul li a,section.pb-share.bg-stormlight h2,section.pb-share.bg-stormlight ul li a{color:#FFFFFF}section.pb-share .block-inner{padding:1.875rem 0}section.pb-share h2{line-height:1.5}@media screen and (min-width:90em){section.pb-share h2{font-size:1.25rem}}@media screen and (min-width:62.0625em) and (max-width:89.9375em){section.pb-share h2{font-size:1.125rem}}@media screen and (min-width:48em) and (max-width:62em){section.pb-share h2{font-size:1.25rem}}@media screen and (max-width:47.9375em){section.pb-share h2{font-size:1.125rem}}section.pb-share h2{color:#000000}@media screen and (min-width:62.0625em){section.pb-share .align-grid{-webkit-box-pack:end;-ms-flex-pack:end;justify-content:end}}section.pb-share ul{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:row wrap;flex-flow:row wrap;margin:-0.3125rem -0.625rem;list-style:none;padding:0}section.pb-share ul li{padding:0.3125rem}section.pb-share ul li a{display:inline-block;padding:0.3125rem;color:#000000;-webkit-transition:opacity 0.3s;transition:opacity 0.3s}section.pb-share ul li a:hover{opacity:0.7}<\/style>\n<\/section>\n\n\n<section class=\"pb-contact bg-storm  layout-stacked\" >\n    <div class=\"bg-grid full grid cg-0 rg-0\">\n\n                    <div class=\"bg-col\"><img decoding=\"async\" width=\"1\" height=\"1\" src=\"https:\/\/attensi.com\/wp-content\/uploads\/Graphic-Background-new-1.svg\" class=\"attachment-full size-full\" alt=\"\" loading=\"lazy\" \/><\/div>        \n        <div class=\"content-col\">\n\n            <div class=\"structure-grid side-padding grid-12 grid-m-8 grid-s-4 rg-xxl-75 rg-xl-70 rg-55 rg-m-60 rg-s-40\">\n\n                                    <div class=\"intro-section fade-me\">\n\n                        \n                                                                                    <h2 class=\"block-heading\">Sind Sie bereit, <span>Ihr Training auf das n\u00e4chste Level zu bringen?<\/span><\/h2>\n                                                    \n                        \n                    <\/div>\n                \n                \n                <div class=\"form-col\">\n\n                                            \n                            \n                        \n                            \n                        \n                                                            <div class=\"form-wrapper fade-me\">\n\n                                    \n                                                                            \n\t\t\t\t\t\t<script>\n\t\t\t\t\t\t\twindow.hsFormsOnReady = window.hsFormsOnReady || [];\n\t\t\t\t\t\t\twindow.hsFormsOnReady.push(()=>{\n\t\t\t\t\t\t\t\thbspt.forms.create({\n\t\t\t\t\t\t\t\t\tportalId: 26059872,\n\t\t\t\t\t\t\t\t\tformId: \"22d945b3-62ce-42d6-88cb-6dc41482bd95\",\n\t\t\t\t\t\t\t\t\ttarget: \"#hbspt-form-1776940163000-3705947090\",\n\t\t\t\t\t\t\t\t\tregion: \"eu1\",\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t})});\n\t\t\t\t\t\t<\/script>\n\t\t\t\t\t\t<div class=\"hbspt-form\" id=\"hbspt-form-1776940163000-3705947090\"><\/div>                                    \n                                <\/div>\n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n     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.form-col,section.pb-contact.layout-stacked .structure-grid .intro-section,section.pb-contact.layout-stacked .structure-grid .text-col{grid-column:2\/-2}}@media screen and (max-width:47.9375em){section.pb-contact.layout-stacked .structure-grid .form-col,section.pb-contact.layout-stacked .structure-grid .intro-section,section.pb-contact.layout-stacked .structure-grid .text-col{grid-column:1\/-1}}<\/style>\n<\/section>\n\n\n<section class=\"pb-post-type bg-stormlight layout-entry \" >\n\n  <div class=\"side-padding grid\">\n    <div>\n\n                        <h2 class=\"block-heading no-text\">Das k\u00f6nnte Sie auch interessieren<\/h2>\n              \n      \n      \n\n        \n        \n                      <div class=\"flex-grid center col-4\">\n                        \n                \n<article class=\"post-types-card standard-title\">\n  <div class=\"wrapper grid acs rg-20 rg-m-20 rg-s-15\">\n\n    \n              <div class=\"top always-show\">\n          <a 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.btn-wrap{text-align:center}@media screen and (min-width:90em){section.pb-post-type.layout-entry .btn-wrap{margin-top:5rem}}@media screen and (min-width:62.0625em) and (max-width:89.9375em){section.pb-post-type.layout-entry .btn-wrap{margin-top:3.75rem}}@media screen and (min-width:48em) and (max-width:62em){section.pb-post-type.layout-entry .btn-wrap{margin-top:3.125rem}}@media screen and (max-width:47.9375em){section.pb-post-type.layout-entry .btn-wrap{margin-top:2.5rem}}<\/style>\n<\/section>\n\n\n<section class=\"pb-texteditor bg-storm  width-narrow\" id=\"sources\">\n    <div class=\"main-grid side-padding grid-12 grid-m-8 grid-s-4 rg-xxl-75 rg-xl-70 rg-55 rg-m-60 rg-s-40 \">\n\n        \n        <div class=\"text-section fade-me\">\n\n                            <div class=\"the-content\">\n                    <h3>Quelle<\/h3>\n<ol class=\"sources\">\n<li>FORBES RECOGNIZES AMERICAN NATIONAL AS ONE OF \u2018AMERICA\u2019S BEST INSURANCE COMPANIES\u2019, americannational.com\/wps\/portal\/an\/home\/info\/forbes%20press%20release\/<\/li>\n<\/ol>\n                <\/div>\n            \n        <\/div>\n\n        \n    <\/div>\n\n    \n<\/section>","protected":false},"excerpt":{"rendered":"<p>Erfahren Sie, wie American National mit den Trainingsl\u00f6sungen von Attensi die Wissensl\u00fccken seiner Call-Center-Mitarbeitenden geschlossen hat.<\/p>\n","protected":false},"author":38,"featured_media":46019,"parent":41835,"menu_order":1,"template":"","success-tax":[90],"class_list":["post-39150","success-stories","type-success-stories","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.4 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>American National:Schlie\u00dfung der Wissensl\u00fccke der Call-Center-Mitarbeitenden um \u00fcber 90% | Attensi<\/title>\n<meta name=\"description\" content=\"Erfahren Sie, wie 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