{"id":39710,"date":"2023-05-25T10:45:37","date_gmt":"2023-05-25T08:45:37","guid":{"rendered":"https:\/\/attensi.dev.kodeks.no\/?page_id=39710"},"modified":"2023-11-24T18:40:43","modified_gmt":"2023-11-24T17:40:43","slug":"training-fuer-den-kundenservice","status":"publish","type":"page","link":"https:\/\/attensi.com\/de\/loesungen\/mitarbeitertraining\/training-fuer-den-kundenservice\/","title":{"rendered":"Training f\u00fcr den Kundenservice"},"content":{"rendered":"\n\n<section class=\"pb-hero  left-right bg-storm \" >\n\n  \n    <div class=\"block-inner\">\n      <div class=\"bg-grid grid cg-0 rg-0 full\">\n\n        \n        <div class=\"content-col\">\n          <div class=\"padding-el grid rg-50 rg-m-40 rg-s-30\">\n\n                          <div class=\"breadcrumbs\">\n                <div class=\"grid side-padding\">\n                  <div>\n                    <span property=\"itemListElement\" typeof=\"ListItem\"><a property=\"item\" typeof=\"WebPage\" title=\"Gehe zu Attensi.\" href=\"https:\/\/attensi.com\/de\/\" class=\"home\" aria-current=\"page\"><span property=\"name\">Attensi<\/span><\/a><meta property=\"position\" content=\"1\"><\/span>                  <\/div>\n                <\/div>\n              <\/div>\n            \n            <div class=\"main-grid side-padding grid-12 ac standard\">\n              <div class=\"text-col grid-12 grid-m-8 grid-s-4 rg-75 rg-m-0 rg-s-25\">\n                <div class=\"inner-text-col\">\n\n                                      <h1>\n                                                                    <span>Kundenservice-Training<\/span>                                          <\/h1>\n                  \n                  \n                                          <p class=\"lead\">Vermitteln Sie Ihren Mitarbeitenden wichtige F\u00e4higkeiten, indem Sie ihnen das beste Training im Bereich Kundenservice anbieten. <br \/>\r\n<br \/>\r\nMachen Sie sich einen Namen f\u00fcr au\u00dfergew\u00f6hnlichen Kundenservice mit den gamifizierten Simulationstrainingsl\u00f6sungen von Attensi.<\/p>\n                    \n                  \n                <\/div>\n\n\n                                  <div class=\"inner-buttons-col\">\n                    <ul class=\"buttons\">\n                      \n                                                  <li><a class=\"btn arr\" href=\"https:\/\/attensi.com\/de\/demo-buchen\/\" target=\"_self\">Termin buchen<\/a> <\/li>\n                        \n                                          <\/ul>\n                  <\/div>\n                \n              <\/div>\n\n              <div class=\"img-col mt-featured\">\n\n                \n                                      <div class=\"img-wrapper\">\n                      <img loading=\"lazy\" decoding=\"async\" width=\"2548\" height=\"1433\" src=\"https:\/\/attensi.com\/wp-content\/uploads\/TFS-scaled.jpg\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"TFS the fragrance shop woman employee\" srcset=\"https:\/\/attensi.com\/wp-content\/uploads\/TFS-scaled.jpg 2548w, https:\/\/attensi.com\/wp-content\/uploads\/TFS-1536x864.jpg 1536w, https:\/\/attensi.com\/wp-content\/uploads\/TFS-2048x1152.jpg 2048w\" sizes=\"auto, (max-width: 2548px) 100vw, 2548px\" \/>                    <\/div>\n\n                  \n                \n              <\/div>\n\n            <\/div>\n\n          <\/div>\n\n        <\/div>\n      <\/div>\n    <\/div>\n\n  \n\n  <style>section.pb-hero.bg-storm{background:#1B2231}section.pb-hero.bg-stormlight{background:#20293C}section.pb-hero h1 span:not(.heading-icon){color:#56BCCF}section.pb-hero .lead{line-height:1.5;font-family:\"avenir-book\",sans-serif}@media screen and (min-width:90em){section.pb-hero .lead{font-size:1.625rem}}@media screen and (min-width:62.0625em) and (max-width:89.9375em){section.pb-hero .lead{font-size:1.125rem}}@media screen and (min-width:48em) and (max-width:62em){section.pb-hero .lead{font-size:1.25rem}}@media screen and (max-width:47.9375em){section.pb-hero .lead{font-size:1.25rem}}section.pb-hero ul.buttons{list-style:none;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:row wrap;flex-flow:row wrap}@media screen and (min-width:62.0625em){section.pb-hero ul.buttons{margin:-0.6875rem}section.pb-hero ul.buttons li{padding:0.6875rem}}@media screen and (min-width:48em) and (max-width:62em){section.pb-hero ul.buttons{margin:-0.6875rem}section.pb-hero ul.buttons li{padding:0.6875rem}}@media screen and (max-width:47.9375em){section.pb-hero ul.buttons{margin:-0.375rem}section.pb-hero ul.buttons li{padding:0.375rem}section.pb-hero ul.buttons{-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-flow:column nowrap;flex-flow:column nowrap}section.pb-hero ul.buttons li .btn{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center}}section.pb-hero .bg-grid .bg-col{-ms-grid-column:1;-ms-grid-column-span:2;grid-column:1\/3;-ms-grid-row:1;-ms-grid-row-span:1;grid-row:1\/2}section.pb-hero .bg-grid .content-col{-ms-grid-column:1;-ms-grid-column-span:2;grid-column:1\/3;-ms-grid-row:1;-ms-grid-row-span:1;grid-row:1\/2;z-index:2}section.pb-hero .bg-grid .bg-col{width:100%;overflow:hidden;position:relative;text-align:left}section.pb-hero .bg-grid .bg-col img{width:100%;height:100%;font-family:\"object-fit:cover\";-o-object-fit:cover;object-fit:cover;position:absolute}section.pb-hero.left-right.bg-storm .breadcrumbs,section.pb-hero.left-right.bg-storm .lead,section.pb-hero.left-right.bg-storm h1,section.pb-hero.left-right.bg-stormlight .breadcrumbs,section.pb-hero.left-right.bg-stormlight .lead,section.pb-hero.left-right.bg-stormlight h1{color:#FFFFFF}section.pb-hero.left-right.bg-storm 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.img-col{grid-column:7\/-1}section.pb-hero.left-right .main-grid.flipped .text-col{grid-column:7\/-1;padding-left:1.75rem}section.pb-hero.left-right .main-grid.flipped .img-col{-ms-grid-column:1;-ms-grid-column-span:6;grid-column:1\/7;-ms-grid-row:1;-ms-grid-row-span:1;grid-row:1\/2}}@media screen and (min-width:48em) and (max-width:62em){section.pb-hero.left-right .main-grid{grid-row-gap:3.25rem}section.pb-hero.left-right .main-grid .text-col .inner-text-col{-ms-grid-column:1;-ms-grid-column-span:5;grid-column:1\/6}section.pb-hero.left-right .main-grid .text-col .inner-buttons-col{grid-column:6\/-1}}@media screen and (max-width:62em){section.pb-hero.left-right .main-grid .text-col{grid-column:1\/-1;-ms-grid-row:2;grid-row:2}section.pb-hero.left-right .main-grid .img-col{grid-column:1\/-1;-ms-grid-row:1;grid-row:1}}@media screen and (max-width:47.9375em){section.pb-hero.left-right .main-grid{grid-row-gap:2.625rem}}@media screen and (min-width:90em){section.pb-hero.left-right .bg-grid .content-col .padding-el{padding:6rem 0}}@media screen and (min-width:62.0625em) and (max-width:89.9375em){section.pb-hero.left-right .bg-grid .content-col .padding-el{padding:4.5rem 0}}@media screen and (min-width:48em) and (max-width:62em){section.pb-hero.left-right .bg-grid .content-col .padding-el{padding:4rem 0}}@media screen and (max-width:47.9375em){section.pb-hero.left-right .bg-grid .content-col .padding-el{padding:2.5rem 0}}section.pb-hero.left-right .bg-grid .content-col .padding-el.no-top-padding{padding-top:0!important}section.pb-hero.left-right .bg-grid .content-col .padding-el.no-bottom-padding{padding-bottom:0!important}section.pb-hero.left-right h1{line-height:1.2}@media screen and (min-width:90em){section.pb-hero.left-right h1{font-size:4.0625rem}section.pb-hero.left-right h1:not(:last-child){margin-bottom:1.5625rem}}@media screen and (min-width:62.0625em) and (max-width:89.9375em){section.pb-hero.left-right h1{font-size:2.875rem}section.pb-hero.left-right 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.main-grid.standard .text-col{-ms-grid-row:1;grid-row:1;z-index:1}@media screen and (max-width:62em){section.pb-hero.transparent-video .img-col{grid-column:1\/-1!important;-ms-grid-row:2!important;grid-row:2!important}}body:not(.wp-admin).headerstyle-dark section.pb-hero:first-child,body:not(.wp-admin).headerstyle-default section.pb-hero:first-child{padding-top:var(--header-height)}body:not(.wp-admin).headerstyle-dark-transparent section.pb-hero:first-child .content-col{padding-top:var(--header-height)}<\/style>\n<\/section>\n\n\n<section class=\"pb-texteditor bg-white  width-broader\" >\n    <div class=\"main-grid side-padding grid-12 grid-m-8 grid-s-4 rg-xxl-75 rg-xl-70 rg-55 rg-m-60 rg-s-40 \">\n\n        \n        <div class=\"text-section fade-me\">\n\n                            <div class=\"the-content\">\n                    <h1>Wie wichtig ist der Kundenservice in der modernen Arbeitswelt?<\/h1>\n<p>Die Erwartungen der Kunden sind h\u00f6her als je zuvor. Wenn Sie den Kundendienst richtig oder falsch machen, kann das schwerwiegende Folgen f\u00fcr Ihr Unternehmen haben.<\/p>\n<p>Mit einer Schulung zum Thema Kundenservice k\u00f6nnen Sie sich von Ihren Konkurrenten abheben und daf\u00fcr sorgen, dass Ihre Kunden Ihnen treu bleiben.<\/p>\n<p>&nbsp;<\/p>\n<h1>Was ist Kundenservice-Training?<\/h1>\n<p>Mit einem Kundenservice-Training helfen Sie Ihren Angestellten, Ihren Kunden das bestm\u00f6gliche Erlebnis zu bieten.<\/p>\n<p>Dies kann pers\u00f6nlichen, Online- und telefonischen Kundenservice umfassen, da Unternehmen immer mehr Plattformen in ihr Angebot aufnehmen.<\/p>\n<p>Dies ist nicht nur eine Investition in Ihre Mitarbeitenden, sondern auch eine Investition in Ihre Kunden. Je besser ihre Erfahrungen sind, desto wahrscheinlicher ist es, dass sie immer wieder zu Ihrem Unternehmen zur\u00fcckkehren.<\/p>\n                <\/div>\n            \n        <\/div>\n\n                    <div class=\"global-buttons-wrapper fade-me\">\n                <ul>\n                    <li>\n                        <a class=\"btn arr\" href=\"https:\/\/attensi.com\/book-a-demo\/\" target=\"_self\">Book a demo<\/a>\n                    <\/li>\n                <\/ul>\n            <\/div>\n        \n    <\/div>\n\n    <style>@media screen and (min-width:90em){section.pb-texteditor{padding:6rem 0}}@media screen and (min-width:62.0625em) and (max-width:89.9375em){section.pb-texteditor{padding:4.5rem 0}}@media screen and (min-width:48em) and (max-width:62em){section.pb-texteditor{padding:4rem 0}}@media screen and (max-width:47.9375em){section.pb-texteditor{padding:2.5rem 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.global-buttons-wrapper .btn.default:after,section.pb-texteditor.bg-stormlight .global-buttons-wrapper .btn.arr:after,section.pb-texteditor.bg-stormlight .global-buttons-wrapper .btn.default:after{background-color:#56BCCF}section.pb-texteditor.bg-storm .global-buttons-wrapper .btn.arr:hover,section.pb-texteditor.bg-storm .global-buttons-wrapper .btn.default:hover,section.pb-texteditor.bg-stormlight .global-buttons-wrapper .btn.arr:hover,section.pb-texteditor.bg-stormlight .global-buttons-wrapper .btn.default:hover{background:rgba(86,188,207,0.2)}section.pb-texteditor.bg-storm .global-buttons-wrapper .btn.accent,section.pb-texteditor.bg-storm .global-buttons-wrapper .btn.accent-arr,section.pb-texteditor.bg-stormlight .global-buttons-wrapper .btn.accent,section.pb-texteditor.bg-stormlight .global-buttons-wrapper .btn.accent-arr{border-color:#56BCCF;color:#56BCCF}section.pb-texteditor.bg-storm .global-buttons-wrapper .btn.accent-arr:after,section.pb-texteditor.bg-storm .global-buttons-wrapper .btn.accent:after,section.pb-texteditor.bg-stormlight .global-buttons-wrapper .btn.accent-arr:after,section.pb-texteditor.bg-stormlight .global-buttons-wrapper .btn.accent:after{background-color:#FFFFFF}section.pb-texteditor.bg-storm .global-buttons-wrapper .btn.accent-arr:hover,section.pb-texteditor.bg-storm .global-buttons-wrapper .btn.accent:hover,section.pb-texteditor.bg-stormlight .global-buttons-wrapper .btn.accent-arr:hover,section.pb-texteditor.bg-stormlight .global-buttons-wrapper .btn.accent:hover{background:rgba(86,188,207,0.2)}@media screen and (min-width:62.0625em){section.pb-texteditor .link-wrap:not(:first-child){margin-top:1.875rem}}@media screen and (min-width:48em) and (max-width:62em){section.pb-texteditor .link-wrap:not(:first-child){margin-top:1.875rem}}@media screen and (max-width:47.9375em){section.pb-texteditor .link-wrap:not(:first-child){margin-top:1.25rem}}section.pb-texteditor .main-grid .global-buttons-wrapper,section.pb-texteditor .main-grid .intro-section{grid-column:1\/-1}@media screen and (min-width:90em){section.pb-texteditor.width-narrow .main-grid .text-section{grid-column:4\/-4}section.pb-texteditor.width-narrow .main-grid.left-align-container .text-section{-ms-grid-column:1;-ms-grid-column-span:6;grid-column:1\/7}}@media screen and (min-width:62.0625em) and (max-width:89.9375em){section.pb-texteditor.width-narrow .main-grid .text-section{grid-column:3\/-3}section.pb-texteditor.width-narrow .main-grid.left-align-container .text-section{-ms-grid-column:1;-ms-grid-column-span:8;grid-column:1\/9}}@media screen and (min-width:48em) and (max-width:62em){section.pb-texteditor.width-narrow .main-grid .text-section{grid-column:2\/-2}section.pb-texteditor.width-narrow .main-grid.left-align-container .text-section{-ms-grid-column:1;-ms-grid-column-span:10;grid-column:1\/11}}@media screen and (max-width:47.9375em){section.pb-texteditor.width-narrow .main-grid .text-section{grid-column:1\/-1}}@media screen and (min-width:90em){section.pb-texteditor.width-broader .main-grid .text-section{grid-column:3\/-3}section.pb-texteditor.width-broader .main-grid.left-align-container .text-section{-ms-grid-column:1;-ms-grid-column-span:8;grid-column:1\/9}}@media screen and (min-width:62.0625em) and (max-width:89.9375em){section.pb-texteditor.width-broader .main-grid .text-section{grid-column:2\/-2}section.pb-texteditor.width-broader .main-grid.left-align-container .text-section{-ms-grid-column:1;-ms-grid-column-span:11;grid-column:1\/12}}@media screen and (min-width:48em) and (max-width:62em){section.pb-texteditor.width-broader .main-grid .text-section{grid-column:1\/-1;padding-left:5%;padding-right:5%}}@media screen and (max-width:47.9375em){section.pb-texteditor.width-broader .main-grid .text-section{grid-column:1\/-1;padding-right:5%}}@media screen and (min-width:90em){section.pb-texteditor.width-full .main-grid>div{grid-column:2\/-2}section.pb-texteditor.width-full .main-grid.left-align-container>div{-ms-grid-column:1;-ms-grid-column-span:10;grid-column:1\/11}}@media screen and (min-width:62.0625em) and (max-width:89.9375em){section.pb-texteditor.width-full .main-grid>div{grid-column:2\/-2}section.pb-texteditor.width-full .main-grid.left-align-container>div{-ms-grid-column:1;-ms-grid-column-span:11;grid-column:1\/12}}@media screen and (min-width:48em) and (max-width:62em){section.pb-texteditor.width-full .main-grid>div{grid-column:1\/-1}}@media screen and (max-width:47.9375em){section.pb-texteditor.width-full .main-grid>div{grid-column:1\/-1}}@media screen and (min-width:90em){section.pb-texteditor.width-broader blockquote{margin-left:10%;margin-right:10%}}@media screen and (min-width:62.0625em) and (max-width:89.9375em){section.pb-texteditor.width-broader blockquote{margin-left:8%;margin-right:8%}}@media screen and (min-width:48em) and (max-width:62em){section.pb-texteditor.width-broader blockquote{margin-left:9%;margin-right:9%}}@media screen and (min-width:90em){section.pb-texteditor.width-full blockquote{margin-left:10%;margin-right:10%}}@media screen and (min-width:62.0625em) and (max-width:89.9375em){section.pb-texteditor.width-full blockquote{margin-left:8%;margin-right:8%}}@media screen and (min-width:48em) and (max-width:62em){section.pb-texteditor.width-full blockquote{margin-left:9%;margin-right:9%}}<\/style>\n<\/section>\n\n\n<section class=\"pb-columns bg-storm cols-4 \" >\n  <div class=\"structure-grid grid-12 grid-m-8 grid-s-4 side-padding rg-xxl-75 rg-xl-70 rg-55 rg-m-60 rg-s-40\">\n\n          <div class=\"intro-section fade-me\">\n\n        \n                  <h2 class=\"block-heading fade-me \">Was sind die Vorteile von <span>Kundenservice-Training?<\/span><\/h2>\n        \n                  <div class=\"intro-text fade-me narrow \">\n            <p>Die Investition in Kundenservice-Training sollte ganz oben auf Ihrer Agenda stehen. Die Rentabilit\u00e4t Ihrer Investition ist eindeutig zu erkennen. Ein gutes Trainingsprogramm f\u00fchrt zu:<\/p>\n          <\/div>\n        \n      <\/div>\n    \n          <div class=\"items-grid grid-4 grid-m-2 grid-s-1 rg-40 rg-m-40 rg-s-25  \">\n        \n          <div class=\"item mt-image no-lines fade-me \">\n\n            \n              \n                <div class=\"img-col\">\n                  <div class=\"img-wrap-default wrap-icon\">\n\n                                          <img decoding=\"async\" src=\"https:\/\/attensi.com\/wp-content\/uploads\/Icon_-Happy.svg\" alt=\"\" class=\"wp-post-image\" loading=\"lazy\" \/>\n                    \n                  <\/div>\n                <\/div>\n              \n            \n            <div class=\"text-col\">\n\n                              <h3>Verbesserte Kundenzufriedenheit<\/h3>\n              \n                              <div class=\"the-content-small\">\n                  <p>Bieten Sie Ihren Kunden einen effizienten, schnellen und pers\u00f6nlichen Kundenservice. Das richtige Training kann Ihrem Team das Selbstvertrauen geben, genau das zu leisten.<\/p>\n                <\/div>\n              \n              \n            <\/div>\n\n          <\/div>\n        \n          <div class=\"item mt-image no-lines fade-me \">\n\n            \n              \n                <div class=\"img-col\">\n                  <div class=\"img-wrap-default wrap-icon\">\n\n                                          <img decoding=\"async\" src=\"https:\/\/attensi.com\/wp-content\/uploads\/Icon_-Employee-Churn-1.svg\" alt=\"\" class=\"wp-post-image\" loading=\"lazy\" \/>\n                    \n                  <\/div>\n                <\/div>\n              \n            \n            <div class=\"text-col\">\n\n                              <h3>Verbesserte Arbeitsmoral und Mitarbeiterbindung<\/h3>\n              \n                              <div class=\"the-content-small\">\n                  <p>Arbeitnehmer sind st\u00e4ndig auf der Suche nach M\u00f6glichkeiten, sich weiterzuentwickeln. Wenn Sie in deren Training investieren, investieren Sie in ihre Zukunft. Denken Sie daran, dass es kosteng\u00fcnstiger ist, Mitarbeitende auszubilden und weiterzuentwickeln, als sie neu einzustellen!<\/p>\n                <\/div>\n              \n              \n            <\/div>\n\n          <\/div>\n        \n          <div class=\"item mt-image no-lines fade-me \">\n\n            \n              \n                <div class=\"img-col\">\n                  <div class=\"img-wrap-default wrap-icon\">\n\n                                          <img decoding=\"async\" src=\"https:\/\/attensi.com\/wp-content\/uploads\/Icon_-Graph-up.svg\" alt=\"\" class=\"wp-post-image\" loading=\"lazy\" \/>\n                    \n                  <\/div>\n                <\/div>\n              \n            \n            <div class=\"text-col\">\n\n                              <h3>H\u00f6here Ums\u00e4tze<\/h3>\n              \n                              <div class=\"the-content-small\">\n                  <p>Rund 91% der Kunden geben an, dass sie nach einem positiven Kundenerlebnis mit h\u00f6herer Wahrscheinlichkeit einen weiteren Kauf t\u00e4tigen werden.<\/p>\n                <\/div>\n              \n              \n            <\/div>\n\n          <\/div>\n        \n          <div class=\"item mt-image no-lines fade-me \">\n\n            \n              \n                <div class=\"img-col\">\n                  <div class=\"img-wrap-default wrap-icon\">\n\n                                          <img decoding=\"async\" src=\"https:\/\/attensi.com\/wp-content\/uploads\/Star-icon.svg\" alt=\"\" class=\"wp-post-image\" loading=\"lazy\" \/>\n                    \n                  <\/div>\n                <\/div>\n              \n            \n            <div class=\"text-col\">\n\n                              <h3>Verbesserte Markenreputation und Kundentreue<\/h3>\n              \n                              <div class=\"the-content-small\">\n                  <p>Da die Wahrscheinlichkeit, dass Kunden eine Marke weiterempfehlen, wenn sie ein hervorragendes Kundenerlebnis hatten, mehr als f\u00fcnfmal so hoch ist, sollte der Kundenservice eine Priorit\u00e4t sein.<\/p>\n                <\/div>\n              \n              \n            <\/div>\n\n          <\/div>\n              <\/div>\n    \n\n          <div class=\"global-buttons-wrapper fade-me\">\n        <ul>\n          <li><a class=\"btn arr\" href=\"https:\/\/attensi.com\/de\/demo-buchen\/\" target=\"_self\">Termin buchen<\/a><\/li>\n        <\/ul>\n      <\/div>\n    \n  <\/div>\n\n  <style>@media screen and (min-width:90em){section.pb-columns{padding:6rem 0}}@media screen and (min-width:62.0625em) and (max-width:89.9375em){section.pb-columns{padding:4.5rem 0}}@media screen and (min-width:48em) and (max-width:62em){section.pb-columns{padding:4rem 0}}@media screen and (max-width:47.9375em){section.pb-columns{padding:2.5rem 0}}section.pb-columns.no-top-padding{padding-top:0!important}section.pb-columns.no-bottom-padding{padding-bottom:0!important}section.pb-columns.bg-storm .block-heading,section.pb-columns.bg-storm .intro-text *,section.pb-columns.bg-storm .item .text-col .link-wrap .arrow-link,section.pb-columns.bg-storm .item .text-col h3,section.pb-columns.bg-storm .preheading,section.pb-columns.bg-storm .the-content-small *,section.pb-columns.bg-stormlight .block-heading,section.pb-columns.bg-stormlight .intro-text *,section.pb-columns.bg-stormlight .item .text-col .link-wrap .arrow-link,section.pb-columns.bg-stormlight .item .text-col h3,section.pb-columns.bg-stormlight .preheading,section.pb-columns.bg-stormlight .the-content-small *{color:#FFFFFF}section.pb-columns.bg-storm .btn,section.pb-columns.bg-stormlight .btn{color:#FFFFFF;border-color:#FFFFFF}section.pb-columns.bg-storm .btn:after,section.pb-columns.bg-stormlight .btn:after{background-color:#56BCCF}section.pb-columns.bg-storm .btn:hover,section.pb-columns.bg-stormlight .btn:hover{background:rgba(86,188,207,0.2)}section.pb-columns.bg-storm{background:#1B2231}section.pb-columns.bg-stormlight{background:#20293C}section.pb-columns .structure-grid .global-buttons-wrapper,section.pb-columns .structure-grid .intro-section{grid-column:1\/-1}section.pb-columns.cols-3 .structure-grid .items-grid{grid-column:1\/-1}section.pb-columns.cols-4 .structure-grid .items-grid{grid-column:1\/-1}@media screen and (min-width:90em){section.pb-columns.cols-2 .structure-grid .items-grid{grid-column:3\/-3}}@media screen and (min-width:62.0625em) and (max-width:89.9375em){section.pb-columns.cols-2 .structure-grid .items-grid{grid-column:2\/-2}}@media screen and (max-width:62em){section.pb-columns.cols-2 .structure-grid .items-grid{grid-column:1\/-1}}@media screen and (min-width:90em){section.pb-columns.cols-2-broader .structure-grid .items-grid{grid-column:2\/-2}}@media screen and (min-width:62.0625em) and (max-width:89.9375em){section.pb-columns.cols-2-broader .structure-grid .items-grid{grid-column:1\/-1}}@media screen and (max-width:62em){section.pb-columns.cols-2-broader .structure-grid .items-grid{grid-column:1\/-1}}section.pb-columns .items-grid.center-text .item{text-align:center}section.pb-columns .item{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-flow:column nowrap;flex-flow:column nowrap}section.pb-columns .item .img-col{margin-bottom:0.9375rem}section.pb-columns .item .text-col{-webkit-box-flex:1;-ms-flex:1;flex:1;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-flow:column nowrap;flex-flow:column nowrap}section.pb-columns .item .text-col h3 span{color:#56BCCF}section.pb-columns .item .text-col h3,section.pb-columns .item .text-col p{line-height:1.5}section.pb-columns .item .text-col .link-wrap:not(:last-child),section.pb-columns .item .text-col h3:not(:last-child),section.pb-columns .item .text-col p:not(:last-child){margin-bottom:0.9375rem}section.pb-columns .item .text-col .link-wrap{margin-top:auto}section.pb-columns .item .text-col .link-wrap .arrow-link{display:-webkit-inline-box;display:-ms-inline-flexbox;display:inline-flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;color:inherit;text-decoration:none;font-weight:900}section.pb-columns .item .text-col .link-wrap .arrow-link:after{margin-left:0.5rem;display:inline-block;position:relative;content:\"\";-webkit-mask-position:center;mask-position:center;-webkit-mask-size:100%;mask-size:100%;-webkit-mask-repeat:no-repeat;mask-repeat:no-repeat;-webkit-mask-image:url(\"\/wp-content\/themes\/attensi2022-live\/assets\/arrow.svg\");mask-image:url(\"\/wp-content\/themes\/attensi2022-live\/assets\/arrow.svg\");background-color:#56BCCF;height:0.9375rem;width:0.9375rem;min-height:0.9375rem;min-width:0.9375rem;-webkit-transition:-webkit-transform 0.3s;transition:-webkit-transform 0.3s;transition:transform 0.3s;transition:transform 0.3s,-webkit-transform 0.3s}section.pb-columns .item .text-col .link-wrap .arrow-link:hover:after{-webkit-transform:translateX(3px);transform:translateX(3px)}section.pb-columns .item .text-col .link-wrap .arrow-link{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-pack:justify;-ms-flex-pack:justify;justify-content:space-between}@media screen and (min-width:90em){section.pb-columns .item .link-wrap{padding-top:1.875rem}section.pb-columns .item .text-col h3{font-size:1.625rem}section.pb-columns .item .text-col .link-wrap a,section.pb-columns .item .text-col p{font-size:1.125rem}}@media screen and (min-width:62.0625em) and (max-width:89.9375em){section.pb-columns .item .link-wrap{padding-top:1.25rem}section.pb-columns .item .text-col h3{font-size:1.375rem}section.pb-columns .item .text-col .link-wrap a,section.pb-columns .item .text-col p{font-size:1rem}}@media screen and (min-width:48em) and (max-width:62em){section.pb-columns .item .link-wrap{padding-top:1.25rem}}@media screen and (max-width:47.9375em){section.pb-columns .item.img-hide-on-mobile .img-col{display:none}section.pb-columns .item .link-wrap{padding-top:0.9375rem}}section.pb-columns .item.with-lines{border-bottom:0.0625rem solid #858d9f;padding-bottom:20px}section.pb-columns .item .img-col .img-wrap-default.full img{width:100%;height:auto}section.pb-columns .item .img-col .img-wrap-default.wrap-icon{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center}section.pb-columns .item .img-col .img-wrap-default.wrap-icon img{width:100%;height:100%;-o-object-fit:contain;object-fit:contain;max-height:6.875rem}@media screen and (min-width:90em){section.pb-columns .item .img-col .img-wrap-default.wrap-icon{height:12.875rem}}@media screen and (min-width:62.0625em) and (max-width:89.9375em){section.pb-columns .item .img-col .img-wrap-default.wrap-icon{height:11.25rem}}@media screen and (min-width:48em) and (max-width:62em){section.pb-columns .item .img-col .img-wrap-default.wrap-icon{height:11.25rem}}@media screen and (max-width:47.9375em){section.pb-columns .item .img-col .img-wrap-default.wrap-icon{height:13.75rem}}section.pb-columns .item .img-col .img-wrapper{padding-bottom:56.25%}section.pb-columns .btn-wrap{text-align:center}<\/style>\n<\/section>\n\n\n<section class=\"pb-checklist bg-stormlight glow-standard \" >\n    <div class=\"side-padding grid rg-xxl-75 rg-xl-70 rg-55 rg-m-60 rg-s-40\">\n\n                    <div class=\"intro-section fade-me\">\n\n                \n                                    <h2 class=\"block-heading no-text\">Warum sollten Sie <span>Attensi<\/span> f\u00fcr Ihren Trainingsbedarf im Kundenservice w\u00e4hlen?<\/h2>\n                \n                \n            <\/div>\n        \n                    <div class=\"items-wrapper grid rg-xxl-80 rg-xl-80 rg-60 rg-m-60 rg-s-40 fade-me\">\n\n                \n                    <div class=\"group grid rg-xxl-40 rg-xl-40 rg-30 rg-m-30 rg-s-20\">\n\n                        \n                                                    <div class=\"item-grid grid-4 grid-m-3 grid-s-1 flex jcc\">\n\n                                \n                                    <div class=\"item\">\n                                        <div class=\"item-inner-grid grid-rg-10 acc\">\n\n                                                                                            <div class=\"img-wrap\"><img decoding=\"async\" width=\"1\" height=\"1\" src=\"https:\/\/attensi.com\/wp-content\/uploads\/Icon_-Tick-New.svg\" class=\"attachment-medium size-medium\" alt=\"\" loading=\"lazy\" \/><\/div>                                            \n                                            <p>Attensi ist der f\u00fchrende Anbieter von gamifizierten Simulationstrainings und bietet hochmoderne interaktive VR-, AR- und 3D-Erlebnisse. Verbessern Sie Ihre Trainingsprogramme, indem Sie die innovativen L\u00f6sungen von Attensi noch heute einsetzen.<\/p>\n                                        <\/div>\n                                    <\/div>\n                                \n                                    <div class=\"item\">\n                                        <div class=\"item-inner-grid grid-rg-10 acc\">\n\n                                                                                            <div class=\"img-wrap\"><img decoding=\"async\" width=\"1\" height=\"1\" src=\"https:\/\/attensi.com\/wp-content\/uploads\/Icon_-Tick-New.svg\" class=\"attachment-medium size-medium\" alt=\"\" loading=\"lazy\" \/><\/div>                                            \n                                            <p>Unsere skalierbaren Trainingsl\u00f6sungen sind so konzipiert, dass sie den Anforderungen internationaler Organisationen gerecht werden. Die Trainings k\u00f6nnen nahtlos \u00fcber zahlreiche Plattformen und in mehreren Sprachen bereitgestellt werden, sodass sie jederzeit und \u00fcberall zug\u00e4nglich sind.<\/p>\n                                        <\/div>\n                                    <\/div>\n                                \n                                    <div class=\"item\">\n                                        <div class=\"item-inner-grid grid-rg-10 acc\">\n\n                                                                                            <div class=\"img-wrap\"><img decoding=\"async\" width=\"1\" height=\"1\" src=\"https:\/\/attensi.com\/wp-content\/uploads\/Icon_-Tick-New.svg\" class=\"attachment-medium size-medium\" alt=\"\" loading=\"lazy\" \/><\/div>                                            \n                                            <p>Unsere L\u00f6sungen sind so konzipiert, dass sie sich problemlos in Ihr bestehendes LMS integrieren lassen. Sie haben bereits alle Inhalte, die Sie ben\u00f6tigen. Deshalb haben wir uns darauf spezialisiert, diese auf die effektivste Weise bereitzustellen.<\/p>\n                                        <\/div>\n                                    <\/div>\n                                \n                            <\/div>\n                        \n                    <\/div>\n\n                \n            <\/div>\n        \n                    <div class=\"global-buttons-wrapper fade-me\">\n                <ul>\n                    \n                                                    <li>\n                                <a class=\"btn accent\" href=\"https:\/\/attensi.com\/de\/demo-buchen\/\" target=\"_self\">Termin buchen<\/a>\n                            <\/li>\n                                                            <\/ul>\n            <\/div>\n        \n    <\/div>\n\n    <style>@media screen and (min-width:90em){section.pb-checklist{padding:6rem 0}}@media screen and (min-width:62.0625em) and (max-width:89.9375em){section.pb-checklist{padding:4.5rem 0}}@media screen and (min-width:48em) and (max-width:62em){section.pb-checklist{padding:4rem 0}}@media screen and (max-width:47.9375em){section.pb-checklist{padding:2.5rem 0}}section.pb-checklist.no-top-padding{padding-top:0!important}section.pb-checklist.no-bottom-padding{padding-bottom:0!important}section.pb-checklist .block-heading,section.pb-checklist .group-heading,section.pb-checklist .intro-text *,section.pb-checklist .item *,section.pb-checklist .preheading{color:#FFFFFF}section.pb-checklist .btn.arr,section.pb-checklist .btn.default{color:#FFFFFF;border-color:#FFFFFF}section.pb-checklist .btn.arr:after,section.pb-checklist .btn.default:after{background-color:#56BCCF}section.pb-checklist .btn.arr:hover,section.pb-checklist .btn.default:hover{background:rgba(86,188,207,0.2)}section.pb-checklist .btn.accent,section.pb-checklist .btn.accent-arr{border-color:#56BCCF;color:#56BCCF}section.pb-checklist .btn.accent-arr:after,section.pb-checklist .btn.accent:after{background-color:#FFFFFF}section.pb-checklist .btn.accent-arr:hover,section.pb-checklist .btn.accent:hover{background:rgba(86,188,207,0.2)}section.pb-checklist.bg-storm{background:#1B2231}section.pb-checklist.bg-storm .item-grid .item{background:#20293C}section.pb-checklist.bg-stormlight{background:#20293C}section.pb-checklist.bg-stormlight .item-grid .item{background:#1B2231}section.pb-checklist.glow-standard .item-grid .item .img-wrap img{-webkit-filter:drop-shadow(0 0 6px #27E4FF);filter:drop-shadow(0 0 6px #27E4FF)}section.pb-checklist.glow-impact .item-grid .item .img-wrap img{-webkit-filter:drop-shadow(0 0 6px #047527);filter:drop-shadow(0 0 6px #047527)}section.pb-checklist .items-wrapper .group-heading{text-align:center;font-weight:900;color:#56BCCF}@media screen and (min-width:90em){section.pb-checklist .items-wrapper .group-heading{font-size:2rem}}@media screen and (min-width:62.0625em) and (max-width:89.9375em){section.pb-checklist .items-wrapper .group-heading{font-size:1.875rem}}@media screen and (min-width:48em) and (max-width:62em){section.pb-checklist .items-wrapper .group-heading{font-size:1.375rem}}@media screen and (max-width:47.9375em){section.pb-checklist .items-wrapper .group-heading{font-size:1.125rem}}section.pb-checklist .items-wrapper .item-grid .item{text-align:center;border-radius:0.3125rem;border:0.0625rem solid #56BCCF}section.pb-checklist .items-wrapper .item-grid .item .item-inner-grid{height:100%}section.pb-checklist .items-wrapper .item-grid .item .img-wrap img{width:auto}section.pb-checklist .items-wrapper .item-grid .item p{line-height:1.5}@media screen and (min-width:90em){section.pb-checklist .items-wrapper .item-grid .item p{font-size:1.375rem}}@media screen and (min-width:62.0625em) and (max-width:89.9375em){section.pb-checklist .items-wrapper .item-grid .item p{font-size:1.125rem}}@media screen and (min-width:48em) and (max-width:62em){section.pb-checklist .items-wrapper .item-grid .item p{font-size:1.25rem}}@media screen and (max-width:47.9375em){section.pb-checklist .items-wrapper .item-grid .item p{font-size:1.125rem}}@media screen and (min-width:90em){section.pb-checklist .items-wrapper .item-grid .item{padding:2.5rem}section.pb-checklist .items-wrapper .item-grid .item .img-wrap img{height:3rem}}@media screen and (min-width:62.0625em) and (max-width:89.9375em){section.pb-checklist .items-wrapper .item-grid .item{padding:1.875rem}section.pb-checklist .items-wrapper .item-grid .item .img-wrap img{height:3rem}}@media screen and (min-width:48em) and (max-width:62em){section.pb-checklist .items-wrapper .item-grid .item{padding:2rem 2.5rem}section.pb-checklist .items-wrapper .item-grid .item .img-wrap img{height:3rem}}@media screen and (max-width:47.9375em){section.pb-checklist .items-wrapper .item-grid .item{padding:1.5rem 2.5rem}section.pb-checklist .items-wrapper .item-grid .item .img-wrap{display:none}}<\/style>\n<\/section>\n\n\n<section class=\"pb-stats cols-3 bg-white glow-none iconsize-small \" >\n  <div class=\"block-inner\">\n    <div class=\"structure-grid grid-12 grid-m-8 grid-s-4 side-padding rg-xxl-75 rg-xl-70 rg-55 rg-m-60 rg-s-40\">\n\n              <div class=\"intro-section fade-me\">\n\n          \n                      <h2 class=\"block-heading \">Wesentliche Kundenservice-F\u00e4higkeiten f\u00fcr Mitarbeitende<\/h2>\n          \n                      <div class=\"intro-text narrow \">\n              <div class=\"intro-section fade-me faded\">\n<div class=\"intro-text fade-me full faded\">\n<p>Das Training im Bereich Kundenservice vermittelt den Mitarbeitenden die wesentlichen F\u00e4higkeiten, die sie ben\u00f6tigen, um ihren Kunden ein unvergessliches Erlebnis zu bieten.<\/p>\n<\/div>\n<\/div>\n            <\/div>\n          \n        <\/div>\n      \n              <div class=\"stats-item-wrapper fade-me grid-3 grid-m-2 grid-s-1 flex jcc\">\n          \n            <div class=\"item\">            \n              <div class=\"item-inner-grid grid rg-xxl-60 rg-xl-60 rg-50 rg-m-40 rg-s-25\">\n\n                <div class=\"img-wrap\"><div class=\"img-holder\"><img decoding=\"async\" width=\"1\" height=\"1\" src=\"https:\/\/attensi.com\/wp-content\/uploads\/Icon_-Happy.svg\" class=\"attachment-medium size-medium\" alt=\"\" loading=\"lazy\" \/><\/div><\/div>\n                <div class=\"text-wrap grid rg-20 rg-m-20 rg-s-15\">\n\n                                      <div class=\"main-line\">\n\n                      \n                      <span class=\"text-after\">Aktives Zuh\u00f6ren<\/span>\n                    <\/div>\n                  \n                  <div class=\"text-below\">Ob pers\u00f6nlich, telefonisch oder virtuell, Ihre Kunden wollen wissen, dass sie geh\u00f6rt und verstanden werden.<\/div>\n                  \n                <\/div>\n              <\/div>\n\n            <\/div>\n          \n            <div class=\"item\">            \n              <div class=\"item-inner-grid grid rg-xxl-60 rg-xl-60 rg-50 rg-m-40 rg-s-25\">\n\n                <div class=\"img-wrap\"><div class=\"img-holder\"><img decoding=\"async\" width=\"1\" height=\"1\" src=\"https:\/\/attensi.com\/wp-content\/uploads\/Icon_-Dialogue-1.svg\" class=\"attachment-medium size-medium\" alt=\"\" loading=\"lazy\" \/><\/div><\/div>\n                <div class=\"text-wrap grid rg-20 rg-m-20 rg-s-15\">\n\n                                      <div class=\"main-line\">\n\n                      \n                      <span class=\"text-after\">Effektive Kommunikation<\/span>\n                    <\/div>\n                  \n                  <div class=\"text-below\">Die Mitarbeitenden m\u00fcssen die richtigen Fragen stellen, um den Problemen schnell und freundlich auf den Grund zu gehen. Au\u00dferdem m\u00fcssen sie in der Lage sein, die Kunden w\u00e4hrend ihrer gesamten Zeit auf dem Laufenden zu halten.<\/div>\n                  \n                <\/div>\n              <\/div>\n\n            <\/div>\n          \n            <div class=\"item\">            \n              <div class=\"item-inner-grid grid rg-xxl-60 rg-xl-60 rg-50 rg-m-40 rg-s-25\">\n\n                <div class=\"img-wrap\"><div class=\"img-holder\"><img decoding=\"async\" width=\"1\" height=\"1\" src=\"https:\/\/attensi.com\/wp-content\/uploads\/Icon_-Lightbulb.svg\" class=\"attachment-medium size-medium\" alt=\"\" loading=\"lazy\" \/><\/div><\/div>\n                <div class=\"text-wrap grid rg-20 rg-m-20 rg-s-15\">\n\n                                      <div class=\"main-line\">\n\n                      \n                      <span class=\"text-after\">Probleml\u00f6sung und Konfliktbew\u00e4ltigung<\/span>\n                    <\/div>\n                  \n                  <div class=\"text-below\">Der Umgang mit Kunden kann eine Herausforderung sein. Die Mitarbeitenden m\u00fcssen Probleme schnell und ruhig l\u00f6sen und gleichzeitig eine positive Beziehung zum Kunden aufrechterhalten.<\/div>\n                  \n                <\/div>\n              <\/div>\n\n            <\/div>\n          \n            <div class=\"item\">            \n              <div class=\"item-inner-grid grid rg-xxl-60 rg-xl-60 rg-50 rg-m-40 rg-s-25\">\n\n                <div class=\"img-wrap\"><div class=\"img-holder\"><img decoding=\"async\" width=\"554\" height=\"720\" src=\"https:\/\/attensi.com\/wp-content\/uploads\/Idea-icon.svg\" class=\"attachment-medium size-medium\" alt=\"\" loading=\"lazy\" \/><\/div><\/div>\n                <div class=\"text-wrap grid rg-20 rg-m-20 rg-s-15\">\n\n                                      <div class=\"main-line\">\n\n                      \n                      <span class=\"text-after\">Anpassungsf\u00e4higkeit und Belastbarkeit<\/span>\n                    <\/div>\n                  \n                  <div class=\"text-below\">Die Mitarbeitenden m\u00fcssen flei\u00dfig und geduldig sein und in der Lage, unterschiedliche Situationen zu erkennen und sich darauf einzustellen. Vor allem, weil der Kundendienst ein immer abwechslungsreicheres Umfeld wird.<\/div>\n                  \n                <\/div>\n              <\/div>\n\n            <\/div>\n          \n            <div class=\"item\">            \n              <div class=\"item-inner-grid grid rg-xxl-60 rg-xl-60 rg-50 rg-m-40 rg-s-25\">\n\n                <div class=\"img-wrap\"><div class=\"img-holder\"><img decoding=\"async\" width=\"720\" height=\"533\" src=\"https:\/\/attensi.com\/wp-content\/uploads\/Dialogue-2-People-icon.svg\" class=\"attachment-medium size-medium\" alt=\"\" loading=\"lazy\" \/><\/div><\/div>\n                <div class=\"text-wrap grid rg-20 rg-m-20 rg-s-15\">\n\n                                      <div class=\"main-line\">\n\n                      \n                      <span class=\"text-after\">Beziehungen aufbauen<\/span>\n                    <\/div>\n                  \n                  <div class=\"text-below\">Um einen au\u00dfergew\u00f6hnlichen Kundenservice zu erreichen, m\u00fcssen die Mitarbeitenden eine Bindung zum Kunden aufbauen, Vertrauen in die Beziehung schaffen und f\u00fcr den Kunden die Extrameile gehen.<\/div>\n                  \n                <\/div>\n              <\/div>\n\n            <\/div>\n                  <\/div>\n      \n              <div class=\"global-buttons-wrapper fade-me\">\n          <ul>\n            \n                              <li>\n                  <a class=\"btn default\" href=\"https:\/\/attensi.com\/de\/demo-buchen\/\" target=\"_self\">Termin buchen<\/a>\n                <\/li>\n                                    <\/ul>\n        <\/div>\n      \n    <\/div>\n  <\/div>\n\n  <style>@media screen and (min-width:90em){section.pb-stats{padding:6rem 0}}@media screen and (min-width:62.0625em) and (max-width:89.9375em){section.pb-stats{padding:4.5rem 0}}@media screen and (min-width:48em) and (max-width:62em){section.pb-stats{padding:4rem 0}}@media screen and (max-width:47.9375em){section.pb-stats{padding:2.5rem 0}}section.pb-stats.no-top-padding{padding-top:0!important}section.pb-stats.no-bottom-padding{padding-bottom:0!important}section.pb-stats.bg-white{background:#FFFFFF}section.pb-stats.bg-white .item{background:#20293C}section.pb-stats.bg-storm .block-heading,section.pb-stats.bg-storm .intro-text *,section.pb-stats.bg-storm .preheading,section.pb-stats.bg-stormlight .block-heading,section.pb-stats.bg-stormlight .intro-text *,section.pb-stats.bg-stormlight .preheading{color:#FFFFFF}section.pb-stats.bg-storm .btn.arr,section.pb-stats.bg-storm .btn.default,section.pb-stats.bg-stormlight .btn.arr,section.pb-stats.bg-stormlight .btn.default{color:#FFFFFF;border-color:#FFFFFF}section.pb-stats.bg-storm .btn.arr:after,section.pb-stats.bg-storm .btn.default:after,section.pb-stats.bg-stormlight .btn.arr:after,section.pb-stats.bg-stormlight .btn.default:after{background-color:#56BCCF}section.pb-stats.bg-storm 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.item{background:#20293C}section.pb-stats.bg-stormlight{background:#20293C}section.pb-stats.bg-stormlight.iconsize-large .item{background:#1B2231}section.pb-stats.glow-standard .item .img-holder img{-webkit-filter:drop-shadow(0 0 6px #27E4FF);filter:drop-shadow(0 0 6px #27E4FF)}section.pb-stats.glow-impact .item .img-holder img{-webkit-filter:drop-shadow(0 0 6px #047527);filter:drop-shadow(0 0 6px #047527)}section.pb-stats .structure-grid .global-buttons-wrapper,section.pb-stats .structure-grid .intro-section{grid-column:1\/-1}section.pb-stats.cols-3 .structure-grid .stats-item-wrapper{grid-column:1\/-1}section.pb-stats.cols-4 .structure-grid .stats-item-wrapper{grid-column:1\/-1}@media screen and (min-width:90em){section.pb-stats.cols-2 .structure-grid .stats-item-wrapper{grid-column:3\/-3}}@media screen and (min-width:62.0625em) and (max-width:89.9375em){section.pb-stats.cols-2 .structure-grid .stats-item-wrapper{grid-column:2\/-2}}@media screen and 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(max-width:62em){section.pb-stats.iconsize-small .item .img-holder{height:3.125rem}}@media screen and (max-width:47.9375em){section.pb-stats.iconsize-small .item .img-holder{height:3.125rem}}section.pb-stats a.item{text-decoration:none}section.pb-stats .item{text-align:center;color:#FFFFFF}@media screen and (min-width:90em){section.pb-stats .item{padding:3.5rem 2.5rem}}@media screen and (min-width:62.0625em) and (max-width:89.9375em){section.pb-stats .item{padding:2rem 2rem}}@media screen and (min-width:48em) and (max-width:62em){section.pb-stats .item{padding:2rem 2.5rem}}@media screen and (max-width:47.9375em){section.pb-stats .item{padding:2rem 2.5rem}}section.pb-stats .item span.linktext{color:#FFFFFF;display:-webkit-inline-box;display:-ms-inline-flexbox;display:inline-flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;color:inherit;text-decoration:none;font-weight:900}section.pb-stats .item span.linktext:after{margin-left:0.5rem;display:inline-block;position:relative;content:\"\";-webkit-mask-position:center;mask-position:center;-webkit-mask-size:100%;mask-size:100%;-webkit-mask-repeat:no-repeat;mask-repeat:no-repeat;-webkit-mask-image:url(\"\/wp-content\/themes\/attensi2022-live\/assets\/arrow.svg\");mask-image:url(\"\/wp-content\/themes\/attensi2022-live\/assets\/arrow.svg\");background-color:#56BCCF;height:0.9375rem;width:0.9375rem;min-height:0.9375rem;min-width:0.9375rem;-webkit-transition:-webkit-transform 0.3s;transition:-webkit-transform 0.3s;transition:transform 0.3s;transition:transform 0.3s,-webkit-transform 0.3s}section.pb-stats .item span.linktext:hover:after{-webkit-transform:translateX(3px);transform:translateX(3px)}section.pb-stats .item span.linktext{line-height:1.5}@media screen and (min-width:90em){section.pb-stats .item span.linktext{font-size:1.25rem}}@media screen and (min-width:62.0625em) and (max-width:89.9375em){section.pb-stats .item span.linktext{font-size:1.125rem}}@media screen and (min-width:48em) and (max-width:62em){section.pb-stats .item span.linktext{font-size:1.25rem}}@media screen and (max-width:47.9375em){section.pb-stats .item span.linktext{font-size:1.125rem}}section.pb-stats .item .img-holder{margin:0 auto;width:100%;overflow:hidden;position:relative;text-align:left}section.pb-stats .item .img-holder img{width:100%;height:100%;-o-object-fit:contain;object-fit:contain;position:absolute}@media screen and (max-width:47.9375em){section.pb-stats .item .img-holder{display:none}}section.pb-stats .item .text-wrap .main-line .large-number-style{font-weight:900;line-height:90%}@media screen and (min-width:90em){section.pb-stats .item .text-wrap .main-line .large-number-style{font-size:2.5rem}}@media screen and (min-width:62.0625em) and (max-width:89.9375em){section.pb-stats .item .text-wrap .main-line .large-number-style{font-size:2.125rem}}@media screen and (min-width:48em) and (max-width:62em){section.pb-stats .item .text-wrap .main-line .large-number-style{font-size:2.125rem}}@media screen and (max-width:47.9375em){section.pb-stats .item .text-wrap .main-line .large-number-style{font-size:1.875rem}}section.pb-stats .item .text-wrap .main-line .large-number-style .suffix{color:#56BCCF}section.pb-stats .item .text-wrap .main-line .text-after{font-weight:350;line-height:120%}@media screen and (min-width:90em){section.pb-stats .item .text-wrap .main-line .text-after{font-size:1.875rem}}@media screen and (min-width:62.0625em) and (max-width:89.9375em){section.pb-stats .item .text-wrap .main-line .text-after{font-size:1.25rem}}@media screen and (min-width:48em) and (max-width:62em){section.pb-stats .item .text-wrap .main-line .text-after{font-size:1.5rem}}@media screen and (max-width:47.9375em){section.pb-stats .item .text-wrap .main-line .text-after{font-size:1.375rem}}section.pb-stats .item .text-wrap .text-below{line-height:1.5}@media screen and (min-width:90em){section.pb-stats .item .text-wrap .text-below{font-size:1.25rem}}@media screen and (min-width:62.0625em) and (max-width:89.9375em){section.pb-stats .item .text-wrap .text-below{font-size:1.125rem}}@media screen and (min-width:48em) and (max-width:62em){section.pb-stats .item .text-wrap .text-below{font-size:1.25rem}}@media screen and (max-width:47.9375em){section.pb-stats .item .text-wrap .text-below{font-size:1.125rem}}@media screen and (min-width:62.0625em){section.pb-stats .item .text-wrap .text-below{line-height:1.4}}@media screen and (min-width:62.0625em) and (max-width:89.9375em){section.pb-stats .item .text-wrap .text-below{font-size:1rem}}<\/style>\n<\/section>\n\n\n<section class=\"pb-columns bg-storm cols-3 \" >\n  <div class=\"structure-grid grid-12 grid-m-8 grid-s-4 side-padding rg-xxl-75 rg-xl-70 rg-55 rg-m-60 rg-s-40\">\n\n          <div class=\"intro-section fade-me\">\n\n        \n                  <h2 class=\"block-heading fade-me \">Was sind die wichtigsten Arten von Kundenservice-Training?<\/h2>\n        \n                  <div class=\"intro-text fade-me full \">\n            <div class=\"intro-section fade-me faded\">\n<div class=\"intro-text fade-me full faded\">\n<p>Aufgrund der Vielseitigkeit des Kundendienstes kann das Training im Bereich Kundenservice verschiedene Formen annehmen.<\/p>\n<\/div>\n<\/div>\n          <\/div>\n        \n      <\/div>\n    \n          <div class=\"items-grid grid-3 grid-m-2 grid-s-1 rg-40 rg-m-40 rg-s-25 flex jcc \">\n        \n          <div class=\"item mt-image with-lines fade-me \">\n\n            \n              \n                <div class=\"img-col\">\n                  <div class=\"img-wrap-default img-wrapper\">\n\n                                          <img decoding=\"async\" src=\"https:\/\/attensi.com\/wp-content\/uploads\/call-centers-featured-image.png\" alt=\"call centers\" class=\"wp-post-image\" loading=\"lazy\" \/>\n                    \n                  <\/div>\n                <\/div>\n              \n            \n            <div class=\"text-col\">\n\n                              <h3>Training f\u00fcr neue Mitarbeitende im Kundenservice<\/h3>\n              \n                              <div class=\"the-content-small\">\n                  <p>Die Einarbeitung neuer Angestellten ist eine der wichtigsten Formen von Kundenservice-Training.<\/p>\n<p>Die Mitarbeitenden m\u00fcssen mit dem richtigen Wissen ausgestattet werden, um die Werte Ihrer Marke durch ihren Service zum Ausdruck zu bringen.<\/p>\n                <\/div>\n              \n              \n            <\/div>\n\n          <\/div>\n        \n          <div class=\"item mt-image with-lines fade-me \">\n\n            \n              \n                <div class=\"img-col\">\n                  <div class=\"img-wrap-default img-wrapper\">\n\n                                          <img decoding=\"async\" src=\"https:\/\/attensi.com\/wp-content\/uploads\/skills-mapview.png\" alt=\"attensi skills mapview\" class=\"wp-post-image\" loading=\"lazy\" \/>\n                    \n                  <\/div>\n                <\/div>\n              \n            \n            <div class=\"text-col\">\n\n                              <h3>Produkt- und Dienstleistungswissen<\/h3>\n              \n                              <div class=\"the-content-small\">\n                  <p>Ihr Team muss sich mit den Produkten und Dienstleistungen, die Sie anbieten, auskennen. Das bedeutet, dass sie Probleme schnell l\u00f6sen, hilfreiche Informationen bereitstellen und Gelegenheiten zum Verkauf, Upselling und Cross-Selling erkennen k\u00f6nnen.<\/p>\n                <\/div>\n              \n              \n            <\/div>\n\n          <\/div>\n        \n          <div class=\"item mt-image with-lines fade-me \">\n\n            \n              \n                <div class=\"img-col\">\n                  <div class=\"img-wrap-default img-wrapper\">\n\n                                          <img decoding=\"async\" src=\"https:\/\/attensi.com\/wp-content\/uploads\/attensi-process-featured-image.png\" alt=\"attensi process on an ipad\" class=\"wp-post-image\" loading=\"lazy\" \/>\n                    \n                  <\/div>\n                <\/div>\n              \n            \n            <div class=\"text-col\">\n\n                              <h3>Notf\u00e4lle und zeitsensibles Training<\/h3>\n              \n                              <div class=\"the-content-small\">\n                  <p>Ein gro\u00dfer Teil eines au\u00dfergew\u00f6hnlichen Kundendienstes besteht darin, L\u00f6sungen mit beeindruckender Geschwindigkeit zu liefern. Dieses Training konzentriert sich auf zeitkritische Probleme, damit die Mitarbeitenden schnell und effizient L\u00f6sungen finden k\u00f6nnen.<\/p>\n                <\/div>\n              \n              \n            <\/div>\n\n          <\/div>\n              <\/div>\n    \n\n          <div class=\"global-buttons-wrapper fade-me\">\n        <ul>\n          <li><a class=\"btn arr\" href=\"https:\/\/attensi.com\/de\/demo-buchen\/\" target=\"_self\">Termin buchen<\/a><\/li>\n        <\/ul>\n      <\/div>\n    \n  <\/div>\n\n  \n<\/section>\n\n\n<section class=\"pb-columns bg-stormlight cols-3 \" >\n  <div class=\"structure-grid grid-12 grid-m-8 grid-s-4 side-padding rg-xxl-75 rg-xl-70 rg-55 rg-m-60 rg-s-40\">\n\n          <div class=\"intro-section fade-me\">\n\n        \n                  <h2 class=\"block-heading fade-me no-text\">So machen Sie Ihr Training effektiv:<\/h2>\n        \n        \n      <\/div>\n    \n          <div class=\"items-grid grid-3 grid-m-2 grid-s-1 rg-40 rg-m-40 rg-s-25 flex jcc \">\n        \n          <div class=\"item mt-image no-lines fade-me \">\n\n            \n              \n                <div class=\"img-col\">\n                  <div class=\"img-wrap-default wrap-icon\">\n\n                                          <img decoding=\"async\" src=\"https:\/\/attensi.com\/wp-content\/uploads\/Icon_-Mobile-player-friendly.svg\" alt=\"\" class=\"wp-post-image\" loading=\"lazy\" \/>\n                    \n                  <\/div>\n                <\/div>\n              \n            \n            <div class=\"text-col\">\n\n                              <h3>Spannende Inhalte<\/h3>\n              \n                              <div class=\"the-content-small\">\n                  <p>Ein unterhaltsames und ansprechendes Programm ist besonders wirkungsvoll.<\/p>\n<p>Die Mitarbeitenden werden nicht nur motiviert sein, das Training zu absolvieren, sondern es auch zu wiederholen.<\/p>\n                <\/div>\n              \n              \n            <\/div>\n\n          <\/div>\n        \n          <div class=\"item mt-image no-lines fade-me \">\n\n            \n              \n                <div class=\"img-col\">\n                  <div class=\"img-wrap-default wrap-icon\">\n\n                                          <img decoding=\"async\" src=\"https:\/\/attensi.com\/wp-content\/uploads\/Icon_-Retry.svg\" alt=\"\" class=\"wp-post-image\" loading=\"lazy\" \/>\n                    \n                  <\/div>\n                <\/div>\n              \n            \n            <div class=\"text-col\">\n\n                              <h3>Fortlaufende Bildung<\/h3>\n              \n                              <div class=\"the-content-small\">\n                  <p>F\u00f6rdern Sie die Beherrschung der Rolle durch kontinuierliche Trainingsma\u00dfnahmen.<\/p>\n<p>Schlie\u00dflich macht \u00dcbung den Meister.<\/p>\n                <\/div>\n              \n              \n            <\/div>\n\n          <\/div>\n        \n          <div class=\"item mt-image no-lines fade-me \">\n\n            \n              \n                <div class=\"img-col\">\n                  <div class=\"img-wrap-default wrap-icon\">\n\n                                          <img decoding=\"async\" src=\"https:\/\/attensi.com\/wp-content\/uploads\/Icon_-Multiplatform.svg\" alt=\"\" class=\"wp-post-image\" loading=\"lazy\" \/>\n                    \n                  <\/div>\n                <\/div>\n              \n            \n            <div class=\"text-col\">\n\n                              <h3>Zug\u00e4nglich<\/h3>\n              \n                              <div class=\"the-content-small\">\n                  <p>Nutzen Sie \u201eBite-sized Learning\u201c auf einer Reihe von Endger\u00e4ten, um Ihre Mitarbeitenden unabh\u00e4ngig von ihrem Standort zu erreichen. Sie f\u00f6rdern die Wiederholung von Trainings und schlie\u00dfen gleichzeitig die Wissensl\u00fccke.<\/p>\n                <\/div>\n              \n              \n            <\/div>\n\n          <\/div>\n              <\/div>\n    \n\n          <div class=\"global-buttons-wrapper fade-me\">\n        <ul>\n          <li><a class=\"btn arr\" href=\"https:\/\/attensi.com\/de\/demo-buchen\/\" target=\"_self\">Termin buchen<\/a><\/li>\n        <\/ul>\n      <\/div>\n    \n  <\/div>\n\n  \n<\/section>\n\n\n<section class=\"pb-texteditor bg-white  width-broader\" >\n    <div class=\"main-grid side-padding grid-12 grid-m-8 grid-s-4 rg-xxl-75 rg-xl-70 rg-55 rg-m-60 rg-s-40 \">\n\n        \n        <div class=\"text-section fade-me\">\n\n                            <div class=\"the-content\">\n                    <h1>Wie k\u00f6nnen Simulation und Gamification das Training im Kundenservice verbessern?<\/h1>\n<p>Tun Sie es, tun Sie es wieder und tun Sie es noch mehr. Ein effektives Trainingsprogramm ermutigt den Nutzer, <a href=\"https:\/\/attensi.com\/learn\/insights\/the-3-fundamentals-of-effective-gamification-in-training\/\">das Training zu wiederholen, was wichtig ist, um die Wissensl\u00fccke zu schlie\u00dfen.<\/a><\/p>\n<p>Gamification teilt das Training in kompakte Lerneinheiten und f\u00f6rdert durch einen gesunden Wettbewerb mit anderen Mitarbeitenden die Motivation, das Training zu absolvieren.<\/p>\n<p>Die Gamification-L\u00f6sungen von Attensi haben bewiesen, dass sie <a href=\"https:\/\/attensi.com\/de\/erfolgsgeschichten\/professional-financial-services\/versicherer-american-national-schliesst-wissensluecke-bei-call-center-mitarbeitenden-um-ueber-90\/\">die Wissensl\u00fccke konstant um \u00fcber 90% schlie\u00dfen.<\/a><\/p>\n<p>Die innovativen Simulationen von Attensi eliminieren alle Risiken, die beim Lernen am Arbeitsplatz auftreten. Fehler sind ein wesentlicher Bestandteil des Lernens, aber sie k\u00f6nnen auch dem Erfolg Ihres Unternehmens schaden, wenn sie den Kunden betreffen.<\/p>\n<p>VR- und AR-Simulationen erm\u00f6glichen es den Mitarbeitenden, in einer sicheren Umgebung zu \u00fcben, in der sie durch realit\u00e4tsnahe Szenarien herausgefordert werden und ohne Konsequenzen Fehler machen k\u00f6nnen.<\/p>\n<p>Sie erleben alle Vorteile des Lernens am Arbeitsplatz und sind gleichzeitig frei von allen Konsequenzen, die Fehler mit sich bringen k\u00f6nnen.<\/p>\n<p>Geben Sie Ihren Mitarbeitenden das n\u00f6tige Selbstvertrauen und die n\u00f6tige Resilienz, um in ihrer Rolle zu wachsen.<\/p>\n                <\/div>\n            \n        <\/div>\n\n        \n    <\/div>\n\n    \n<\/section>\n\n\n<section class=\"pb-imagevideo bg-storm mt-image one-col-wide \" >\n\n  <div class=\"main-grid grid side-padding rg-xxl-75 rg-xl-70 rg-55 rg-m-60 rg-s-40\">\n\n          <div class=\"intro-section fade-me\">\n\n        \n                  <h2 class=\"block-heading \">Einfache Integration<\/h2>\n        \n                  <div class=\"intro-text narrow \">\n            <p>Sie sind die Experten, wenn es um Ihr Unternehmen geht. Wir sind die Experten f\u00fcr effektives Training.<\/p>\n          <\/div>\n        \n      <\/div>\n    \n    <div class=\"content-grid grid-12 grid-m-8 grid-s-4 rg-30 rg-m-40 rg-s-30 ac\">\n      <div class=\"media-col\">\n\n        \n                      <div class=\"img-wrap-default fade-me none\">\n              <img loading=\"lazy\" decoding=\"async\" width=\"1280\" height=\"716\" src=\"https:\/\/attensi.com\/wp-content\/uploads\/PORTAL-illustration-1280x716.png\" class=\"attachment-large size-large\" alt=\"PORTAL illustration\" srcset=\"https:\/\/attensi.com\/wp-content\/uploads\/PORTAL-illustration-1280x716.png 1280w, https:\/\/attensi.com\/wp-content\/uploads\/PORTAL-illustration-720x403.png 720w, https:\/\/attensi.com\/wp-content\/uploads\/PORTAL-illustration-768x430.png 768w, https:\/\/attensi.com\/wp-content\/uploads\/PORTAL-illustration-1536x859.png 1536w, https:\/\/attensi.com\/wp-content\/uploads\/PORTAL-illustration-2048x1146.png 2048w, https:\/\/attensi.com\/wp-content\/uploads\/PORTAL-illustration-150x84.png 150w\" sizes=\"auto, (max-width: 1280px) 100vw, 1280px\" \/>            <\/div>\n          \n        \n      <\/div>\n      <div class=\"text-col grid rg-30 fade-me\">\n\n        \n                  <div class=\"col-grid grid\">\n\n            <div class=\"the-content\"><p style=\"text-align: center;\">Deshalb lassen sich unsere L\u00f6sungen problemlos in Ihr bestehendes LMS f\u00fcr Trainingsma\u00dfnahmen integrieren. Au\u00dferdem haben Sie Zugriff auf Daten, die die Lernkurven Ihrer Mitarbeitenden visualisieren, so dass Sie die Auswirkungen unserer Trainingsl\u00f6sungen buchst\u00e4blich sehen k\u00f6nnen.<\/p>\n<\/div>\n            \n          <\/div>\n        \n        \n      <\/div>\n    <\/div>\n\n          <div class=\"global-buttons-wrapper fade-me\">\n        <ul>\n          \n                          <li>\n                <a class=\"btn accent\" href=\"https:\/\/attensi.com\/de\/demo-buchen\/\" target=\"_self\">Termin buchen<\/a>\n              <\/li>\n                              <\/ul>\n      <\/div>\n    \n  <\/div>\n\n  <style>@media screen and (min-width:90em){section.pb-imagevideo{padding:6rem 0}}@media screen and (min-width:62.0625em) and (max-width:89.9375em){section.pb-imagevideo{padding:4.5rem 0}}@media screen and (min-width:48em) and (max-width:62em){section.pb-imagevideo{padding:4rem 0}}@media screen and (max-width:47.9375em){section.pb-imagevideo{padding:2.5rem 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loading=\"lazy\" \/><\/div>        \n        <div class=\"content-col\">\n\n            <div class=\"structure-grid side-padding grid-12 grid-m-8 grid-s-4 rg-xxl-75 rg-xl-70 rg-55 rg-m-60 rg-s-40\">\n\n                                    <div class=\"intro-section fade-me\">\n\n                        \n                                                                                    <h2 class=\"block-heading\">Sind Sie bereit, <span>Ihr Training auf das n\u00e4chste Level zu bringen?<\/span><\/h2>\n                                                    \n                        \n                    <\/div>\n                \n                \n                <div class=\"form-col\">\n\n                                            \n                            \n                        \n                            \n                        \n                                                            <div class=\"form-wrapper fade-me\">\n\n                                    \n                                                                            \n\t\t\t\t\t\t<script>\n\t\t\t\t\t\t\twindow.hsFormsOnReady = window.hsFormsOnReady || [];\n\t\t\t\t\t\t\twindow.hsFormsOnReady.push(()=>{\n\t\t\t\t\t\t\t\thbspt.forms.create({\n\t\t\t\t\t\t\t\t\tportalId: 26059872,\n\t\t\t\t\t\t\t\t\tformId: \"22d945b3-62ce-42d6-88cb-6dc41482bd95\",\n\t\t\t\t\t\t\t\t\ttarget: \"#hbspt-form-1776568394000-7715147201\",\n\t\t\t\t\t\t\t\t\tregion: \"eu1\",\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t})});\n\t\t\t\t\t\t<\/script>\n\t\t\t\t\t\t<div class=\"hbspt-form\" id=\"hbspt-form-1776568394000-7715147201\"><\/div>                                    \n                                <\/div>\n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n 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.form-col,section.pb-contact.layout-stacked .structure-grid .intro-section,section.pb-contact.layout-stacked .structure-grid .text-col{grid-column:2\/-2}}@media screen and (max-width:47.9375em){section.pb-contact.layout-stacked .structure-grid .form-col,section.pb-contact.layout-stacked .structure-grid .intro-section,section.pb-contact.layout-stacked .structure-grid .text-col{grid-column:1\/-1}}<\/style>\n<\/section>\n\n\n<section class=\"pb-entry  cols-4 bg-storm\" id=\"industry\">\n  <div class=\"structure-grid grid-12 grid-m-8 grid-s-4 side-padding rg-xxl-75 rg-xl-70 rg-55 rg-m-60 rg-s-40\">\n\n          <div class=\"intro-section fade-me\">\n\n        \n                  <h2 class=\"block-heading no-text\">L\u00f6sungen nach Branche<\/h2>\n        \n        \n      <\/div>\n    \n\n    \n\n              <div class=\"items-grid  grid-4 grid-m-2 grid-s-2 rg-40 rg-m-40 rg-s-25\">\n                      \n<div class=\"item fade-me image-top img-always-hide\">\n  <div class=\"wrapper\">\n\n    \n    <div class=\"text-wrapper\">\n\n      <a href=\"https:\/\/attensi.com\/de\/loesungen\/gastgewerbe\/\" class=\"wrapper-link\">\n        <h3>Gastgewerbe und Hotellerie<\/h3>\n      <\/a>\n\n      \n      <a class=\"read-more\" href=\"https:\/\/attensi.com\/de\/loesungen\/gastgewerbe\/\"><span>Mehr lesen<\/span><\/a>\n\n    <\/div>\n\n  <\/div>\n<\/div>                      \n<div class=\"item fade-me image-top img-always-hide\">\n  <div class=\"wrapper\">\n\n    \n    <div class=\"text-wrapper\">\n\n      <a href=\"https:\/\/attensi.com\/de\/loesungen\/einzelhandel-service\/\" class=\"wrapper-link\">\n        <h3>Einzelhandel und Service<\/h3>\n      <\/a>\n\n      \n      <a class=\"read-more\" href=\"https:\/\/attensi.com\/de\/loesungen\/einzelhandel-service\/\"><span>Mehr lesen<\/span><\/a>\n\n    <\/div>\n\n  <\/div>\n<\/div>                      \n<div class=\"item fade-me image-top img-always-hide\">\n  <div class=\"wrapper\">\n\n    \n    <div class=\"text-wrapper\">\n\n      <a href=\"https:\/\/attensi.com\/de\/loesungen\/training-im-gesundheitswesen\/\" class=\"wrapper-link\">\n        <h3>Training im Gesundheitswesen<\/h3>\n      <\/a>\n\n      \n      <a class=\"read-more\" href=\"https:\/\/attensi.com\/de\/loesungen\/training-im-gesundheitswesen\/\"><span>Mehr lesen<\/span><\/a>\n\n    <\/div>\n\n  <\/div>\n<\/div>                      \n<div class=\"item fade-me image-top img-always-hide\">\n  <div class=\"wrapper\">\n\n    \n    <div class=\"text-wrapper\">\n\n      <a href=\"https:\/\/attensi.com\/de\/loesungen\/professional-services\/\" class=\"wrapper-link\">\n        <h3>Professional Services<\/h3>\n      <\/a>\n\n      \n      <a class=\"read-more\" href=\"https:\/\/attensi.com\/de\/loesungen\/professional-services\/\"><span>Mehr lesen<\/span><\/a>\n\n    <\/div>\n\n  <\/div>\n<\/div>                      \n<div class=\"item fade-me image-top img-always-hide\">\n  <div class=\"wrapper\">\n\n    \n    <div class=\"text-wrapper\">\n\n      <a href=\"https:\/\/attensi.com\/de\/loesungen\/pharmazeutisches-training\/\" class=\"wrapper-link\">\n        <h3>Pharmaindustrie<\/h3>\n      <\/a>\n\n      \n      <a class=\"read-more\" href=\"https:\/\/attensi.com\/de\/loesungen\/pharmazeutisches-training\/\"><span>Mehr lesen<\/span><\/a>\n\n    <\/div>\n\n  <\/div>\n<\/div>                      \n<div class=\"item fade-me image-top img-always-hide\">\n  <div class=\"wrapper\">\n\n    \n    <div class=\"text-wrapper\">\n\n      <a href=\"https:\/\/attensi.com\/de\/loesungen\/automobilbranche\/\" class=\"wrapper-link\">\n        <h3>Automobilbranche<\/h3>\n      <\/a>\n\n      \n      <a class=\"read-more\" href=\"https:\/\/attensi.com\/de\/loesungen\/automobilbranche\/\"><span>Mehr lesen<\/span><\/a>\n\n    <\/div>\n\n  <\/div>\n<\/div>                      \n<div class=\"item fade-me image-top img-always-hide\">\n  <div class=\"wrapper\">\n\n    \n    <div class=\"text-wrapper\">\n\n      <a href=\"https:\/\/attensi.com\/de\/loesungen\/energie-training\/\" class=\"wrapper-link\">\n        <h3>\u00d6l, Gas &amp; Erneuerbare Energien<\/h3>\n      <\/a>\n\n      \n      <a class=\"read-more\" href=\"https:\/\/attensi.com\/de\/loesungen\/energie-training\/\"><span>Mehr lesen<\/span><\/a>\n\n    <\/div>\n\n  <\/div>\n<\/div>                      \n<div class=\"item fade-me image-top img-always-hide\">\n  <div class=\"wrapper\">\n\n    \n    <div class=\"text-wrapper\">\n\n      <a href=\"https:\/\/attensi.com\/de\/loesungen\/call-center\/\" class=\"wrapper-link\">\n        <h3>Call Center<\/h3>\n      <\/a>\n\n      \n      <a class=\"read-more\" href=\"https:\/\/attensi.com\/de\/loesungen\/call-center\/\"><span>Mehr lesen<\/span><\/a>\n\n    <\/div>\n\n  <\/div>\n<\/div>                      \n<div class=\"item fade-me image-top img-always-hide\">\n  <div class=\"wrapper\">\n\n    \n    <div class=\"text-wrapper\">\n\n      <a href=\"https:\/\/attensi.com\/de\/loesungen\/training-fuer-finanzdienstleistung\/\" class=\"wrapper-link\">\n        <h3>Finanzdienstleistung<\/h3>\n      <\/a>\n\n      \n      <a class=\"read-more\" href=\"https:\/\/attensi.com\/de\/loesungen\/training-fuer-finanzdienstleistung\/\"><span>Mehr lesen<\/span><\/a>\n\n    <\/div>\n\n  <\/div>\n<\/div>                      \n<div class=\"item fade-me image-top img-always-hide\">\n  <div class=\"wrapper\">\n\n    \n    <div class=\"text-wrapper\">\n\n      <a href=\"https:\/\/attensi.com\/de\/loesungen\/franchise-training\/\" class=\"wrapper-link\">\n        <h3>Franchise Training<\/h3>\n      <\/a>\n\n      \n      <a class=\"read-more\" href=\"https:\/\/attensi.com\/de\/loesungen\/franchise-training\/\"><span>Mehr lesen<\/span><\/a>\n\n    <\/div>\n\n  <\/div>\n<\/div>                            <\/div>\n      \n\n    \n\n    \n\n  <\/div>\n\n  <style>@media screen and (min-width:90em){section.pb-entry{padding:6rem 0}}@media screen and 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Investieren Sie in das Wachstum Ihres Teams und beobachten Sie, wie Ihr Unternehmen profitiert!<\/p>\n","protected":false},"author":38,"featured_media":92831,"parent":38461,"menu_order":89,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"content-type":"","inline_featured_image":false,"footnotes":""},"class_list":["post-39710","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.3 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Kundenservice-Trainingsl\u00f6sungen | Mitarbeiter-Kundendiensttraining | Attensi<\/title>\n<meta name=\"description\" content=\"Erfahren Sie, wie unser simulations- und spielbasiertes Kundenservice-Training Ihre Mitarbeitenden mit wichtigen F\u00e4higkeiten ausstattet, um Kundenbeziehungen und Markentreue effektiv zu verbessern. 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