{"id":43544,"date":"2020-03-10T08:09:59","date_gmt":"2020-03-10T07:09:59","guid":{"rendered":"https:\/\/attensi.dev.kodeks.no\/?post_type=learn&#038;p=43544"},"modified":"2024-02-06T12:24:34","modified_gmt":"2024-02-06T11:24:34","slug":"was-ich-von-den-meistern-im-usa-gastgewerbe-gelernt-habe-ein-fall-fuer-wie","status":"publish","type":"learn","link":"https:\/\/attensi.com\/de\/ressourcen\/insights\/was-ich-von-den-meistern-im-usa-gastgewerbe-gelernt-habe-ein-fall-fuer-wie\/","title":{"rendered":"Was ich von den Meistern im USA-Gastgewerbe gelernt habe: Ein Fall f\u00fcr &#8222;Wie&#8220;"},"content":{"rendered":"\n\n<section class=\"pb-hero  left-right bg-storm \" >\n\n  \n    <div class=\"block-inner\">\n      <div class=\"bg-grid grid cg-0 rg-0 full\">\n\n        \n        <div class=\"content-col\">\n          <div class=\"padding-el grid rg-50 rg-m-40 rg-s-30\">\n\n                          <div class=\"breadcrumbs\">\n                <div class=\"grid side-padding\">\n                  <div>\n                    <span property=\"itemListElement\" typeof=\"ListItem\"><a property=\"item\" typeof=\"WebPage\" title=\"Gehe zu Attensi.\" href=\"https:\/\/attensi.com\/de\/\" class=\"home\" aria-current=\"page\"><span property=\"name\">Attensi<\/span><\/a><meta property=\"position\" content=\"1\"><\/span>                  <\/div>\n                <\/div>\n              <\/div>\n            \n            <div class=\"main-grid side-padding grid-12 ac standard\">\n              <div class=\"text-col grid-12 grid-m-8 grid-s-4 rg-75 rg-m-0 rg-s-25\">\n                <div class=\"inner-text-col\">\n\n                                      <h1>\n                                                                    <span style=\"font-size: 24px\">INSIGHTS<\/span><br>Was ich von den Meistern im USA-Gastgewerbe gelernt habe: Ein Fall f\u00fcr \u201cWie\u201d                                          <\/h1>\n                  \n                  \n                                          <p class=\"lead\">Wenn Sie zuf\u00e4llig eines der Videos gesehen haben, die ich im letzten Monat in den USA ver\u00f6ffentlicht habe, werden Sie zwei Dinge bemerkt haben. <\/p>\n                    \n                  \n                <\/div>\n\n\n                \n              <\/div>\n\n              <div class=\"img-col mt-featured\">\n\n                \n                                      <div class=\"img-wrapper\">\n                      <img loading=\"lazy\" decoding=\"async\" width=\"2548\" height=\"1725\" src=\"https:\/\/attensi.com\/wp-content\/uploads\/Franchise-block-image-2-scaled.jpg\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"\" srcset=\"https:\/\/attensi.com\/wp-content\/uploads\/Franchise-block-image-2-scaled.jpg 2548w, https:\/\/attensi.com\/wp-content\/uploads\/Franchise-block-image-2-1280x867.jpg 1280w, https:\/\/attensi.com\/wp-content\/uploads\/Franchise-block-image-2-1536x1040.jpg 1536w, https:\/\/attensi.com\/wp-content\/uploads\/Franchise-block-image-2-2048x1386.jpg 2048w\" sizes=\"auto, (max-width: 2548px) 100vw, 2548px\" \/>                    <\/div>\n\n                  \n                \n              <\/div>\n\n            <\/div>\n\n          <\/div>\n\n        <\/div>\n      <\/div>\n    <\/div>\n\n  \n\n  <style>section.pb-hero.bg-storm{background:#1B2231}section.pb-hero.bg-stormlight{background:#20293C}section.pb-hero h1 span:not(.heading-icon){color:#56BCCF}section.pb-hero .lead{line-height:1.5;font-family:\"avenir-book\",sans-serif}@media screen and (min-width:90em){section.pb-hero .lead{font-size:1.625rem}}@media screen and (min-width:62.0625em) and (max-width:89.9375em){section.pb-hero .lead{font-size:1.125rem}}@media screen and (min-width:48em) and (max-width:62em){section.pb-hero .lead{font-size:1.25rem}}@media screen and (max-width:47.9375em){section.pb-hero .lead{font-size:1.25rem}}section.pb-hero ul.buttons{list-style:none;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:row wrap;flex-flow:row wrap}@media screen and (min-width:62.0625em){section.pb-hero ul.buttons{margin:-0.6875rem}section.pb-hero ul.buttons li{padding:0.6875rem}}@media screen and (min-width:48em) and (max-width:62em){section.pb-hero ul.buttons{margin:-0.6875rem}section.pb-hero ul.buttons li{padding:0.6875rem}}@media screen and (max-width:47.9375em){section.pb-hero ul.buttons{margin:-0.375rem}section.pb-hero ul.buttons li{padding:0.375rem}section.pb-hero ul.buttons{-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-flow:column nowrap;flex-flow:column nowrap}section.pb-hero ul.buttons li .btn{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center}}section.pb-hero .bg-grid .bg-col{-ms-grid-column:1;-ms-grid-column-span:2;grid-column:1\/3;-ms-grid-row:1;-ms-grid-row-span:1;grid-row:1\/2}section.pb-hero .bg-grid .content-col{-ms-grid-column:1;-ms-grid-column-span:2;grid-column:1\/3;-ms-grid-row:1;-ms-grid-row-span:1;grid-row:1\/2;z-index:2}section.pb-hero .bg-grid .bg-col{width:100%;overflow:hidden;position:relative;text-align:left}section.pb-hero .bg-grid .bg-col img{width:100%;height:100%;font-family:\"object-fit:cover\";-o-object-fit:cover;object-fit:cover;position:absolute}section.pb-hero.left-right.bg-storm .breadcrumbs,section.pb-hero.left-right.bg-storm .lead,section.pb-hero.left-right.bg-storm h1,section.pb-hero.left-right.bg-stormlight .breadcrumbs,section.pb-hero.left-right.bg-stormlight .lead,section.pb-hero.left-right.bg-stormlight h1{color:#FFFFFF}section.pb-hero.left-right.bg-storm .btn.arr,section.pb-hero.left-right.bg-storm .btn.default,section.pb-hero.left-right.bg-storm .btn.outline,section.pb-hero.left-right.bg-storm .btn.solid,section.pb-hero.left-right.bg-stormlight .btn.arr,section.pb-hero.left-right.bg-stormlight .btn.default,section.pb-hero.left-right.bg-stormlight .btn.outline,section.pb-hero.left-right.bg-stormlight .btn.solid{color:#FFFFFF;border-color:#FFFFFF}section.pb-hero.left-right.bg-storm .btn.arr:after,section.pb-hero.left-right.bg-storm .btn.default:after,section.pb-hero.left-right.bg-storm .btn.outline:after,section.pb-hero.left-right.bg-storm .btn.solid:after,section.pb-hero.left-right.bg-stormlight .btn.arr:after,section.pb-hero.left-right.bg-stormlight .btn.default:after,section.pb-hero.left-right.bg-stormlight .btn.outline:after,section.pb-hero.left-right.bg-stormlight .btn.solid:after{background-color:#56BCCF}section.pb-hero.left-right.bg-storm .btn.arr:hover,section.pb-hero.left-right.bg-storm .btn.default:hover,section.pb-hero.left-right.bg-storm .btn.outline:hover,section.pb-hero.left-right.bg-storm .btn.solid:hover,section.pb-hero.left-right.bg-stormlight .btn.arr:hover,section.pb-hero.left-right.bg-stormlight .btn.default:hover,section.pb-hero.left-right.bg-stormlight .btn.outline:hover,section.pb-hero.left-right.bg-stormlight .btn.solid:hover{background:rgba(86,188,207,0.2)}section.pb-hero.left-right.bg-storm .btn.accent,section.pb-hero.left-right.bg-storm .btn.accent-arr,section.pb-hero.left-right.bg-stormlight .btn.accent,section.pb-hero.left-right.bg-stormlight .btn.accent-arr{border-color:#56BCCF;color:#56BCCF}section.pb-hero.left-right.bg-storm .btn.accent-arr:after,section.pb-hero.left-right.bg-storm .btn.accent:after,section.pb-hero.left-right.bg-stormlight .btn.accent-arr:after,section.pb-hero.left-right.bg-stormlight .btn.accent:after{background-color:#FFFFFF}section.pb-hero.left-right.bg-storm .btn.accent-arr:hover,section.pb-hero.left-right.bg-storm .btn.accent:hover,section.pb-hero.left-right.bg-stormlight .btn.accent-arr:hover,section.pb-hero.left-right.bg-stormlight .btn.accent:hover{background:rgba(86,188,207,0.2)}section.pb-hero.left-right .main-grid .text-col>div{grid-column:1\/-1}@media screen and (min-width:90em){section.pb-hero.left-right .main-grid.standard .text-col{-ms-grid-column:1;-ms-grid-column-span:6;grid-column:1\/7;padding-right:3.3125rem}section.pb-hero.left-right .main-grid.standard .img-col{grid-column:7\/-1}section.pb-hero.left-right .main-grid.flipped .text-col{grid-column:7\/-1;padding-left:3.3125rem}section.pb-hero.left-right .main-grid.flipped .img-col{-ms-grid-column:1;-ms-grid-column-span:6;grid-column:1\/7;-ms-grid-row:1;-ms-grid-row-span:1;grid-row:1\/2}}@media screen and (min-width:62.0625em) and (max-width:89.9375em){section.pb-hero.left-right .main-grid.standard .text-col{-ms-grid-column:1;-ms-grid-column-span:6;grid-column:1\/7;padding-right:1.75rem}section.pb-hero.left-right .main-grid.standard .img-col{grid-column:7\/-1}section.pb-hero.left-right .main-grid.flipped .text-col{grid-column:7\/-1;padding-left:1.75rem}section.pb-hero.left-right .main-grid.flipped .img-col{-ms-grid-column:1;-ms-grid-column-span:6;grid-column:1\/7;-ms-grid-row:1;-ms-grid-row-span:1;grid-row:1\/2}}@media screen and (min-width:48em) and (max-width:62em){section.pb-hero.left-right .main-grid{grid-row-gap:3.25rem}section.pb-hero.left-right .main-grid .text-col .inner-text-col{-ms-grid-column:1;-ms-grid-column-span:5;grid-column:1\/6}section.pb-hero.left-right .main-grid .text-col .inner-buttons-col{grid-column:6\/-1}}@media screen and (max-width:62em){section.pb-hero.left-right .main-grid .text-col{grid-column:1\/-1;-ms-grid-row:2;grid-row:2}section.pb-hero.left-right .main-grid .img-col{grid-column:1\/-1;-ms-grid-row:1;grid-row:1}}@media screen and (max-width:47.9375em){section.pb-hero.left-right .main-grid{grid-row-gap:2.625rem}}@media screen and (min-width:90em){section.pb-hero.left-right .bg-grid .content-col .padding-el{padding:6rem 0}}@media screen and (min-width:62.0625em) and (max-width:89.9375em){section.pb-hero.left-right .bg-grid .content-col .padding-el{padding:4.5rem 0}}@media screen and (min-width:48em) and (max-width:62em){section.pb-hero.left-right .bg-grid .content-col .padding-el{padding:4rem 0}}@media screen and (max-width:47.9375em){section.pb-hero.left-right .bg-grid .content-col .padding-el{padding:2.5rem 0}}section.pb-hero.left-right .bg-grid .content-col .padding-el.no-top-padding{padding-top:0!important}section.pb-hero.left-right .bg-grid .content-col .padding-el.no-bottom-padding{padding-bottom:0!important}section.pb-hero.left-right h1{line-height:1.2}@media screen and (min-width:90em){section.pb-hero.left-right h1{font-size:4.0625rem}section.pb-hero.left-right h1:not(:last-child){margin-bottom:1.5625rem}}@media screen and (min-width:62.0625em) and (max-width:89.9375em){section.pb-hero.left-right h1{font-size:2.875rem}section.pb-hero.left-right h1:not(:last-child){margin-bottom:1.5625rem}}@media screen and (min-width:48em) and (max-width:62em){section.pb-hero.left-right h1{font-size:2.375rem}section.pb-hero.left-right h1:not(:last-child){margin-bottom:1.5625rem}}@media screen and (max-width:47.9375em){section.pb-hero.left-right h1{font-size:1.875rem}section.pb-hero.left-right h1:not(:last-child){margin-bottom:1.5625rem}}section.pb-hero.left-right .heading-icon img{height:auto;vertical-align:middle;-webkit-transform:translateY(-6%);transform:translateY(-6%)}@media screen and (min-width:90em){section.pb-hero.left-right .heading-icon img{width:4.375rem}}@media screen and (min-width:62.0625em) and (max-width:89.9375em){section.pb-hero.left-right .heading-icon img{width:3.75rem}}@media screen and (min-width:48em) and (max-width:62em){section.pb-hero.left-right .heading-icon img{width:3.4375rem}}@media screen and (max-width:47.9375em){section.pb-hero.left-right .heading-icon img{width:2.5rem}}@media screen and (min-width:48em) and (max-width:62em){section.pb-hero.left-right ul.buttons{-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-flow:column nowrap;flex-flow:column nowrap}section.pb-hero.left-right ul.buttons li .btn{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center}}section.pb-hero.left-right .img-wrapper{padding-bottom:56.25%}section.pb-hero.left-right.only-breadcrumbs .bg-grid .content-col .padding-el{padding-top:1.5rem!important}section.pb-hero.left-right.only-breadcrumbs .main-grid{display:none}@media screen and (min-width:90em){section.pb-hero.full-bg .bg-grid .content-col .padding-el{padding:6rem 0}}@media screen and (min-width:62.0625em) and (max-width:89.9375em){section.pb-hero.full-bg .bg-grid .content-col .padding-el{padding:4.5rem 0}}@media screen and (min-width:48em) and (max-width:62em){section.pb-hero.full-bg .bg-grid .content-col .padding-el{padding:4rem 0}}@media screen and (max-width:47.9375em){section.pb-hero.full-bg .bg-grid .content-col .padding-el{padding:2.5rem 0}}section.pb-hero.full-bg .bg-grid .content-col .padding-el.no-top-padding{padding-top:0!important}section.pb-hero.full-bg .bg-grid .content-col .padding-el.no-bottom-padding{padding-bottom:0!important}section.pb-hero.full-bg .bg-grid .content-col .padding-el{-ms-grid-rows:auto 1fr;grid-template-rows:auto 1fr}section.pb-hero.full-bg .breadcrumbs,section.pb-hero.full-bg .lead,section.pb-hero.full-bg h1{color:#FFFFFF}section.pb-hero.full-bg .btn.arr,section.pb-hero.full-bg .btn.default,section.pb-hero.full-bg .btn.outline,section.pb-hero.full-bg .btn.solid{color:#FFFFFF;border-color:#FFFFFF}section.pb-hero.full-bg .btn.arr:after,section.pb-hero.full-bg .btn.default:after,section.pb-hero.full-bg .btn.outline:after,section.pb-hero.full-bg .btn.solid:after{background-color:#56BCCF}section.pb-hero.full-bg .btn.arr:hover,section.pb-hero.full-bg .btn.default:hover,section.pb-hero.full-bg .btn.outline:hover,section.pb-hero.full-bg .btn.solid:hover{background:rgba(86,188,207,0.2)}section.pb-hero.full-bg .btn.accent,section.pb-hero.full-bg .btn.accent-arr{border-color:#56BCCF;color:#56BCCF}section.pb-hero.full-bg .btn.accent-arr:after,section.pb-hero.full-bg .btn.accent:after{background-color:#FFFFFF}section.pb-hero.full-bg .btn.accent-arr:hover,section.pb-hero.full-bg .btn.accent:hover{background:rgba(86,188,207,0.2)}section.pb-hero.full-bg .main-grid{width:100%!important}@media screen and (min-width:106.25em){section.pb-hero.full-bg .main-grid.standard .text-col{-ms-grid-column:1;-ms-grid-column-span:6;grid-column:1\/7}section.pb-hero.full-bg .main-grid.flipped .text-col{grid-column:7\/-1}}@media screen and (min-width:90em) and (max-width:106.1875em){section.pb-hero.full-bg .main-grid.standard .text-col{-ms-grid-column:1;-ms-grid-column-span:7;grid-column:1\/8}section.pb-hero.full-bg .main-grid.flipped .text-col{grid-column:6\/-1}}@media screen and (min-width:62.0625em) and (max-width:89.9375em){section.pb-hero.full-bg .main-grid.standard .text-col{-ms-grid-column:1;-ms-grid-column-span:9;grid-column:1\/10}section.pb-hero.full-bg .main-grid.flipped .text-col{grid-column:4\/-1}}@media screen and (max-width:62em){section.pb-hero.full-bg .main-grid .text-col{grid-column:1\/-1;text-align:center}section.pb-hero.full-bg .main-grid .text-col ul.buttons{-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center}}section.pb-hero.full-bg{min-height:calc(var(--vh, 1vh) * 100);display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;-webkit-box-align:stretch;-ms-flex-align:stretch;align-items:stretch}section.pb-hero.full-bg .block-inner{width:100%}section.pb-hero.full-bg .block-inner .bg-grid{height:100%}section.pb-hero.full-bg .block-inner .bg-grid .padding-el{height:100%}section.pb-hero.full-bg .block-inner .bg-grid .padding-el .main-grid{height:100%}@media screen and (min-width:62.0625em){section.pb-hero.full-bg .bg-img-mobile{display:none}}@media screen and (max-width:62em){section.pb-hero.full-bg .bg-img-desktop{display:none}}section.pb-hero.full-bg h1{line-height:1.2}@media screen and (min-width:106.25em){section.pb-hero.full-bg h1{font-size:5rem}section.pb-hero.full-bg h1:not(:last-child){margin-bottom:1.25rem}}@media screen and (min-width:90em) and (max-width:106.1875em){section.pb-hero.full-bg h1{font-size:4.1875rem}section.pb-hero.full-bg h1:not(:last-child){margin-bottom:1.25rem}}@media screen and (min-width:62.0625em) and (max-width:89.9375em){section.pb-hero.full-bg h1{font-size:4rem}section.pb-hero.full-bg h1:not(:last-child){margin-bottom:1.25rem}}@media screen and (min-width:48em) and (max-width:62em){section.pb-hero.full-bg h1{font-size:4rem}section.pb-hero.full-bg h1:not(:last-child){margin-bottom:1.25rem}}@media screen and (max-width:47.9375em){section.pb-hero.full-bg h1{font-size:2.5rem}section.pb-hero.full-bg h1:not(:last-child){margin-bottom:1.125rem}}section.pb-hero.full-bg .heading-icon img{height:auto;vertical-align:middle}@media screen and (min-width:90em){section.pb-hero.full-bg .heading-icon img{width:4.875rem}}@media screen and (min-width:62.0625em) and (max-width:89.9375em){section.pb-hero.full-bg .heading-icon img{width:4.375rem}}@media screen and (min-width:48em) and (max-width:62em){section.pb-hero.full-bg .heading-icon img{width:4.0625rem}}@media screen and (max-width:47.9375em){section.pb-hero.full-bg .heading-icon img{width:2.5rem}}section.pb-hero.full-bg .bg-grid .bg-col .herooverlay{position:absolute;left:0;width:100%;height:100%;bottom:0;opacity:0.3}@media screen and (min-width:62.0625em){section.pb-hero.full-bg .block-inner.flipped .bg-grid .bg-col .herooverlay{background:-webkit-gradient(linear,left top,right top,from(rgba(27,34,49,0)),to(#1b2231));background:linear-gradient(90deg,rgba(27,34,49,0) 0%,#1b2231 100%)}}@media screen and (max-width:62em){section.pb-hero.full-bg .block-inner.flipped .bg-grid .bg-col .herooverlay{background:rgba(27,34,49,0.7)}}@media screen and (min-width:62.0625em){section.pb-hero.full-bg .block-inner.standard .bg-grid .bg-col .herooverlay{background:-webkit-gradient(linear,left top,right top,from(#1b2231),to(rgba(27,34,49,0)));background:linear-gradient(90deg,#1b2231 0%,rgba(27,34,49,0) 100%)}}@media screen and (max-width:62em){section.pb-hero.full-bg .block-inner.standard .bg-grid .bg-col .herooverlay{background:rgba(27,34,49,0.7)}}@media screen and (min-width:62.0625em){section.pb-hero.full-bg ul.buttons{margin-top:2.1875rem}}@media screen and (min-width:48em) and (max-width:62em){section.pb-hero.full-bg ul.buttons{margin-top:1.5625rem}}@media screen and (max-width:47.9375em){section.pb-hero.full-bg ul.buttons{margin-top:1.5625rem}}section.pb-hero.transparent-video .main-grid.standard .img-col{grid-column:5\/-1;-ms-grid-row:1;grid-row:1;z-index:0}section.pb-hero.transparent-video .main-grid.standard .text-col{-ms-grid-row:1;grid-row:1;z-index:1}@media screen and (max-width:62em){section.pb-hero.transparent-video .img-col{grid-column:1\/-1!important;-ms-grid-row:2!important;grid-row:2!important}}body:not(.wp-admin).headerstyle-dark section.pb-hero:first-child,body:not(.wp-admin).headerstyle-default section.pb-hero:first-child{padding-top:var(--header-height)}body:not(.wp-admin).headerstyle-dark-transparent section.pb-hero:first-child .content-col{padding-top:var(--header-height)}<\/style>\n<\/section>\n\n\n<section class=\"pb-texteditor bg-white no-bottom-padding width-broader\" >\n    <div class=\"main-grid side-padding grid-12 grid-m-8 grid-s-4 rg-xxl-75 rg-xl-70 rg-55 rg-m-60 rg-s-40 \">\n\n        \n        <div class=\"text-section fade-me\">\n\n                            <div class=\"the-content\">\n                    <p><span data-contrast=\"none\">Erstens war es <\/span><a href=\"https:\/\/www.linkedin.com\/posts\/greg-hull-479210186_denver-gamechangers-hospitality2020-activity-6636610729191460864-T70P\" target=\"_blank\" rel=\"noopener\"><span data-contrast=\"none\">dort drau\u00dfen kalt.<\/span><\/a><span data-contrast=\"none\">.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:257}\">\u00a0<\/span><\/p>\n<p>Zweitens bin ich auf einer Mission, um das hervorzuheben, was wir das Triumvirat des <em>&#8222;Was&#8220;<\/em>, <em>&#8222;Warum&#8220;<\/em> und <em>&#8222;Wie&#8220;<\/em> der Innovation im Gastgewerbe nennen.<\/p>\n<p>Und nachdem ich in den letzten Wochen mit einigen der besten Betreiber der Branche gesprochen habe, bin ich mehr denn je davon \u00fcberzeugt, dass das <em>&#8222;Wie&#8220;<\/em> die fehlende Zutat f\u00fcr unsere Branche ist.<\/p>\n<p>Und hier ist der Grund.<\/p>\n<h2 class=\"block-heading fade-me faded\" style=\"text-align: left;\">Was? Warum? Wie?<\/h2>\n<p>Ich habe dies\u00a0<a href=\"https:\/\/attensi.com\/news\/user-adoption-is-the-missing-piece-for-hospitality-heres-why\/\">in meinem letzten Beitrag<\/a> ein wenig behandelt, aber hier ist eine kurze Zusammenfassung von was wir mit <em>\u201eWas\u201c<\/em>,\u00a0<em>\u201eWarum\u201c\u00a0<\/em>und\u00a0<em>\u201eWie\u201c<\/em>\u00a0meinen:<\/p>\n<h3>Was<\/h3>\n<p>Neue Innovationen selbst. Zum Beispiel neue EPOS-Systeme, Liefermethoden, individuelle Men\u00fcpunkte usw.<\/p>\n<h3>Warum<\/h3>\n<p>Die Erkenntnisse der Kunden, die begr\u00fcnden, warum wir diese Innovationen brauchen. Zum Beispiel Daten, die auf eine Nachfrage nach ma\u00dfgeschneiderten Bestellungen, schnelleren Zahlungen, veganen Optionen usw. hindeuten.<\/p>\n<h3>Wie<\/h3>\n<p>Die Art und Weise, in der das\u00a0<em>\u201eWas\u201c<\/em>\u00a0den Kunden auf die bestm\u00f6gliche Weise angeboten wird.<\/p>\n<p>Hier im Vereinigten K\u00f6nigreich diskutiert jeder einzelne Gastst\u00e4ttenbetreiber, den ich kenne, aktiv \u00fcber den Einsatz von Technologie in seinem Unternehmen. Auf jeder Konferenz gibt es Abschnitte, die dem <em>&#8222;Was&#8220;<\/em> und dem <em>&#8222;Warum&#8220;<\/em> gewidmet sind, und einige wenige Veranstaltungen widmen sich ausschlie\u00dflich der Innovation.<\/p>\n<p>Aber ich kann die Zahl der Unternehmen, die Innovationen aktiv nutzen, um die Ausbildung und Entwicklung ihrer Angestellten zu verbessern, an einer Hand abz\u00e4hlen.<\/p>\n<p>AKA (Sie haben es erraten), das<em> &#8218;Wie&#8216;<\/em>.<\/p>\n<p>Der Schwerpunkt liegt darauf, das Leben der Kunden einfacher zu machen, den Service zu beschleunigen und zu verstehen, was der Kunde als N\u00e4chstes tun wird, bevor er es \u00fcberhaupt wei\u00df. Aber jede Technologie, die sich mit dem Personalwesen befasst, ist in der Regel sozial ausgerichtet, konnektiv und nicht entwicklungsorientiert.<\/p>\n<p>Stellen Sie sich meine \u00dcberraschung vor, als ich in den USA ein ganz anderes Bild vorfand.<\/p>\n<h2>&#8222;People First&#8220; in den USA<\/h2>\n<p>Sowohl im Gespr\u00e4ch mit den Betreibern als auch bei der Besichtigung der Standorte fiel mir sofort auf, dass es nur sehr wenig Technologie gibt, die den Kunden entgegenkommt. Ich dachte, ich w\u00fcrde mich in einem Meer von Gadgets, Bestellautomaten und schnellen Zahlungsl\u00f6sungen wiederfinden.<\/p>\n<p>Stattdessen traf ich auf warmherziges, freundliches und sachkundiges Personal.<\/p>\n<p>Und das gilt nicht nur f\u00fcr die einzelnen Akteure.<\/p>\n<p>Um Ihnen ein Gef\u00fchl f\u00fcr die Mischung zu geben: Dazu geh\u00f6ren Unternehmen wie Itsu, Bagel Brands, Union Square Cafe, Walmart, Starbucks und The Preacher&#8217;s Son, um nur einige zu nennen.<\/p>\n<p>In allen Bundesstaaten, in denen ich war. Sowohl nationale als auch lokale Betreiber. Der Schwerpunkt ist immer derselbe:<\/p>\n<h2>\u2018Wie k\u00f6nnen wir Spitzentechnologie einsetzen, um Mitarbeitende zu schulen, zu engagieren und weiterzuentwickeln, und zwar in gro\u00dfem Umfang und konsequent?\u2019<\/h2>\n<p>F\u00fcr diese Marken in den USA ist der pers\u00f6nliche Kundenservice von entscheidender Bedeutung. Sie sehen in ihren Angestellten den wichtigsten Faktor f\u00fcr die Differenzierung der Marke und die Schaffung eines gro\u00dfartigen Kundenerlebnisses.<\/p>\n<p>Langfristige Technologien, die auf die Bequemlichkeit der Kunden abzielen, sind vorhanden. Aber sie steht nicht ganz oben auf der Liste. Menschen stehen an erster Stelle, gefolgt von Menschen an zweiter und dritter Stelle.<\/p>\n<h2>Es ist an der Zeit zu fragen &#8218;Wie?&#8216;<\/h2>\n<p>Wir treten in eine Phase der Entwicklung des Gastgewerbes ein, in der das &#8222;Wie&#8220; der absolute Schl\u00fcssel f\u00fcr das Wachstum der Unternehmen sein wird.<\/p>\n<p>Es gibt viele bekannte Herausforderungen, vor denen unsere Branche steht. Einige davon haben sich im Laufe der Zeit ergeben, wie etwa die steigenden L\u00f6hne. Andere sind erst in j\u00fcngster Zeit auf uns zugekommen, wie die f\u00e4lschliche Einstufung von Arbeitnehmern im Gastgewerbe als &#8222;gering qualifiziert&#8220; durch die britische Regierung oder die Bew\u00e4ltigung der Folgen von COVID-19.<\/p>\n<p>Das bedeutet, dass es kein Luxus ist, sein wichtigstes Kapital &#8211; die Mitarbeitenden &#8211; zu besch\u00e4ftigen, zu f\u00f6rdern und zu entwickeln. Es ist der einzige Weg, um zu gedeihen, und f\u00fcr einige sogar zu \u00fcberleben.<\/p>\n<blockquote><p>Ist es wichtig, die Bed\u00fcrfnisse der Kunden zu verstehen? Nat\u00fcrlich ist es das. Aber die gleiche Innovation muss auch beim &#8222;Wie&#8220; an den Tag gelegt werden.<\/p><\/blockquote>\n<p>Die meisten Gastst\u00e4ttenbetreiber akzeptieren immer noch, dass die au\u00dferordentlich hohe Personalfluktuation eine Tatsache in unserer Branche ist. Aber wir m\u00fcssen uns die Gr\u00fcnde ansehen, warum das so ist.<\/p>\n<p>Derzeit verlassen 40% der schlecht ausgebildeten Besch\u00e4ftigten das Unternehmen innerhalb ihres ersten Jahres.<\/p>\n<p>Das muss einfach nicht sein.<\/p>\n<p>Durch meine Arbeit bei Attensi sehe ich immer wieder, welche Auswirkungen echte Innovation auf das Engagement und die Bindung der Angestellten hat.<\/p>\n<p>Und wenn es eine Lektion gibt, die unsere Branche hier in Gro\u00dfbritannien von unseren amerikanischen Cousins lernen kann, dann ist es die, dass wir unsere Mitarbeitenden an erste Stelle setzen m\u00fcssen.<\/p>\n                <\/div>\n            \n        <\/div>\n\n        \n    <\/div>\n\n    <style>@media screen and (min-width:90em){section.pb-texteditor{padding:6rem 0}}@media screen and (min-width:62.0625em) and (max-width:89.9375em){section.pb-texteditor{padding:4.5rem 0}}@media screen and (min-width:48em) and (max-width:62em){section.pb-texteditor{padding:4rem 0}}@media screen and (max-width:47.9375em){section.pb-texteditor{padding:2.5rem 0}}section.pb-texteditor.no-top-padding{padding-top:0!important}section.pb-texteditor.no-bottom-padding{padding-bottom:0!important}section.pb-texteditor.bg-storm{background:#1B2231}section.pb-texteditor.bg-stormlight{background:#20293C}section.pb-texteditor.bg-storm :not(.btn),section.pb-texteditor.bg-storm ul li::marker,section.pb-texteditor.bg-stormlight :not(.btn),section.pb-texteditor.bg-stormlight ul li::marker{color:#FFFFFF}section.pb-texteditor.bg-storm .the-content blockquote,section.pb-texteditor.bg-stormlight .the-content blockquote{border-color:#FFFFFF}section.pb-texteditor.bg-storm .global-buttons-wrapper .btn.arr,section.pb-texteditor.bg-storm .global-buttons-wrapper .btn.default,section.pb-texteditor.bg-stormlight .global-buttons-wrapper .btn.arr,section.pb-texteditor.bg-stormlight .global-buttons-wrapper .btn.default{color:#FFFFFF;border-color:#FFFFFF}section.pb-texteditor.bg-storm .global-buttons-wrapper .btn.arr:after,section.pb-texteditor.bg-storm .global-buttons-wrapper .btn.default:after,section.pb-texteditor.bg-stormlight .global-buttons-wrapper .btn.arr:after,section.pb-texteditor.bg-stormlight .global-buttons-wrapper .btn.default:after{background-color:#56BCCF}section.pb-texteditor.bg-storm .global-buttons-wrapper .btn.arr:hover,section.pb-texteditor.bg-storm .global-buttons-wrapper .btn.default:hover,section.pb-texteditor.bg-stormlight .global-buttons-wrapper .btn.arr:hover,section.pb-texteditor.bg-stormlight .global-buttons-wrapper .btn.default:hover{background:rgba(86,188,207,0.2)}section.pb-texteditor.bg-storm .global-buttons-wrapper .btn.accent,section.pb-texteditor.bg-storm .global-buttons-wrapper .btn.accent-arr,section.pb-texteditor.bg-stormlight .global-buttons-wrapper .btn.accent,section.pb-texteditor.bg-stormlight .global-buttons-wrapper .btn.accent-arr{border-color:#56BCCF;color:#56BCCF}section.pb-texteditor.bg-storm .global-buttons-wrapper .btn.accent-arr:after,section.pb-texteditor.bg-storm .global-buttons-wrapper .btn.accent:after,section.pb-texteditor.bg-stormlight .global-buttons-wrapper .btn.accent-arr:after,section.pb-texteditor.bg-stormlight .global-buttons-wrapper .btn.accent:after{background-color:#FFFFFF}section.pb-texteditor.bg-storm .global-buttons-wrapper .btn.accent-arr:hover,section.pb-texteditor.bg-storm .global-buttons-wrapper .btn.accent:hover,section.pb-texteditor.bg-stormlight .global-buttons-wrapper .btn.accent-arr:hover,section.pb-texteditor.bg-stormlight .global-buttons-wrapper .btn.accent:hover{background:rgba(86,188,207,0.2)}@media screen and (min-width:62.0625em){section.pb-texteditor .link-wrap:not(:first-child){margin-top:1.875rem}}@media screen and (min-width:48em) and (max-width:62em){section.pb-texteditor .link-wrap:not(:first-child){margin-top:1.875rem}}@media screen and (max-width:47.9375em){section.pb-texteditor .link-wrap:not(:first-child){margin-top:1.25rem}}section.pb-texteditor .main-grid .global-buttons-wrapper,section.pb-texteditor .main-grid .intro-section{grid-column:1\/-1}@media screen and (min-width:90em){section.pb-texteditor.width-narrow .main-grid .text-section{grid-column:4\/-4}section.pb-texteditor.width-narrow .main-grid.left-align-container .text-section{-ms-grid-column:1;-ms-grid-column-span:6;grid-column:1\/7}}@media screen and (min-width:62.0625em) and (max-width:89.9375em){section.pb-texteditor.width-narrow .main-grid .text-section{grid-column:3\/-3}section.pb-texteditor.width-narrow .main-grid.left-align-container .text-section{-ms-grid-column:1;-ms-grid-column-span:8;grid-column:1\/9}}@media screen and (min-width:48em) and (max-width:62em){section.pb-texteditor.width-narrow .main-grid .text-section{grid-column:2\/-2}section.pb-texteditor.width-narrow .main-grid.left-align-container .text-section{-ms-grid-column:1;-ms-grid-column-span:10;grid-column:1\/11}}@media screen and (max-width:47.9375em){section.pb-texteditor.width-narrow .main-grid .text-section{grid-column:1\/-1}}@media screen and (min-width:90em){section.pb-texteditor.width-broader .main-grid .text-section{grid-column:3\/-3}section.pb-texteditor.width-broader .main-grid.left-align-container .text-section{-ms-grid-column:1;-ms-grid-column-span:8;grid-column:1\/9}}@media screen and (min-width:62.0625em) and (max-width:89.9375em){section.pb-texteditor.width-broader .main-grid .text-section{grid-column:2\/-2}section.pb-texteditor.width-broader .main-grid.left-align-container .text-section{-ms-grid-column:1;-ms-grid-column-span:11;grid-column:1\/12}}@media screen and (min-width:48em) and (max-width:62em){section.pb-texteditor.width-broader .main-grid .text-section{grid-column:1\/-1;padding-left:5%;padding-right:5%}}@media screen and (max-width:47.9375em){section.pb-texteditor.width-broader .main-grid .text-section{grid-column:1\/-1;padding-right:5%}}@media screen and (min-width:90em){section.pb-texteditor.width-full .main-grid>div{grid-column:2\/-2}section.pb-texteditor.width-full .main-grid.left-align-container>div{-ms-grid-column:1;-ms-grid-column-span:10;grid-column:1\/11}}@media screen and (min-width:62.0625em) and (max-width:89.9375em){section.pb-texteditor.width-full .main-grid>div{grid-column:2\/-2}section.pb-texteditor.width-full .main-grid.left-align-container>div{-ms-grid-column:1;-ms-grid-column-span:11;grid-column:1\/12}}@media screen and (min-width:48em) and (max-width:62em){section.pb-texteditor.width-full .main-grid>div{grid-column:1\/-1}}@media screen and (max-width:47.9375em){section.pb-texteditor.width-full .main-grid>div{grid-column:1\/-1}}@media screen and (min-width:90em){section.pb-texteditor.width-broader blockquote{margin-left:10%;margin-right:10%}}@media screen and (min-width:62.0625em) and (max-width:89.9375em){section.pb-texteditor.width-broader blockquote{margin-left:8%;margin-right:8%}}@media screen and (min-width:48em) and (max-width:62em){section.pb-texteditor.width-broader blockquote{margin-left:9%;margin-right:9%}}@media screen and (min-width:90em){section.pb-texteditor.width-full blockquote{margin-left:10%;margin-right:10%}}@media screen and (min-width:62.0625em) and (max-width:89.9375em){section.pb-texteditor.width-full blockquote{margin-left:8%;margin-right:8%}}@media screen and (min-width:48em) and (max-width:62em){section.pb-texteditor.width-full blockquote{margin-left:9%;margin-right:9%}}<\/style>\n<\/section>\n\n\n<section class=\"pb-share bg-white\">\n    <div class=\"block-inner\">\n        <div class=\"grid side-padding rg-15 align-grid\">\n\n            <h2>Teilen auf:<\/h2>\n            <div>\n                <ul class=\"sharing\">\n                    <li class=\"sharing-link\">\n                        <a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https%3A%2F%2Fattensi.com%2Fde%2Fressourcen%2Finsights%2Fwas-ich-von-den-meistern-im-usa-gastgewerbe-gelernt-habe-ein-fall-fuer-wie%2F\" aria-label=\"Facebook\">\n                            Facebook\n                        <\/a>\n                    <\/li>\n                    <li class=\"sharing-link\" aria-label=\"X\/Twitter\">\n                        <a href=\"http:\/\/twitter.com\/share?text=Was ich von den Meistern im USA-Gastgewerbe gelernt habe: Ein Fall f\u00fcr &#8222;Wie&#8220;&#038;url=https%3A%2F%2Fattensi.com%2Fde%2Fressourcen%2Finsights%2Fwas-ich-von-den-meistern-im-usa-gastgewerbe-gelernt-habe-ein-fall-fuer-wie%2F\">\n                            X\/Twitter\n                        <\/a>\n                    <\/li>\n                    <li class=\"sharing-link\">\n                        <a href=\"https:\/\/www.linkedin.com\/shareArticle?mini=true&#038;url=https%3A%2F%2Fattensi.com%2Fde%2Fressourcen%2Finsights%2Fwas-ich-von-den-meistern-im-usa-gastgewerbe-gelernt-habe-ein-fall-fuer-wie%2F&#038;title=Was ich von den Meistern im USA-Gastgewerbe gelernt habe: Ein Fall f\u00fcr &#8222;Wie&#8220;&#038;source=LinkedIn\" aria-label=\"linkedIn\">\n                            Linkedin\n                        <\/a>\n                    <\/li>\n                <\/ul>\n            <\/div>\n\n        <\/div>\n    <\/div>\n\n    <style>section.pb-share.bg-white{background-color:#FFFFFF}section.pb-share.bg-storm{background:#1B2231}section.pb-share.bg-stormlight{background:#20293C}section.pb-share.bg-storm h2,section.pb-share.bg-storm ul li a,section.pb-share.bg-stormlight h2,section.pb-share.bg-stormlight ul li a{color:#FFFFFF}section.pb-share .block-inner{padding:1.875rem 0}section.pb-share h2{line-height:1.5}@media screen and (min-width:90em){section.pb-share h2{font-size:1.25rem}}@media screen and (min-width:62.0625em) and (max-width:89.9375em){section.pb-share h2{font-size:1.125rem}}@media screen and (min-width:48em) and (max-width:62em){section.pb-share h2{font-size:1.25rem}}@media screen and (max-width:47.9375em){section.pb-share h2{font-size:1.125rem}}section.pb-share h2{color:#000000}@media screen and (min-width:62.0625em){section.pb-share .align-grid{-webkit-box-pack:end;-ms-flex-pack:end;justify-content:end}}section.pb-share ul{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:row wrap;flex-flow:row wrap;margin:-0.3125rem -0.625rem;list-style:none;padding:0}section.pb-share ul li{padding:0.3125rem}section.pb-share ul li a{display:inline-block;padding:0.3125rem;color:#000000;-webkit-transition:opacity 0.3s;transition:opacity 0.3s}section.pb-share ul li a:hover{opacity:0.7}<\/style>\n<\/section>\n\n\n<section class=\"pb-contact bg-stormlight  layout-stacked\" >\n    <div class=\"bg-grid full grid cg-0 rg-0\">\n\n                    <div class=\"bg-col\"><img decoding=\"async\" width=\"1\" height=\"1\" src=\"https:\/\/attensi.com\/wp-content\/uploads\/Graphic-Background-new-1.svg\" class=\"attachment-full size-full\" alt=\"\" loading=\"lazy\" \/><\/div>        \n        <div class=\"content-col\">\n\n            <div class=\"structure-grid side-padding grid-12 grid-m-8 grid-s-4 rg-xxl-75 rg-xl-70 rg-55 rg-m-60 rg-s-40\">\n\n                                    <div class=\"intro-section fade-me\">\n\n                        \n                                                                                    <h2 class=\"block-heading\">Sind Sie bereit, <span>Ihr Training auf das n\u00e4chste Level zu bringen?<\/span><\/h2>\n                                                    \n                        \n                    <\/div>\n                \n                \n                <div class=\"form-col\">\n\n                                            \n                            \n                        \n                            \n                        \n                                                            <div class=\"form-wrapper fade-me\">\n\n                                    \n                                                                            \n\t\t\t\t\t\t<script>\n\t\t\t\t\t\t\twindow.hsFormsOnReady = window.hsFormsOnReady || [];\n\t\t\t\t\t\t\twindow.hsFormsOnReady.push(()=>{\n\t\t\t\t\t\t\t\thbspt.forms.create({\n\t\t\t\t\t\t\t\t\tportalId: 26059872,\n\t\t\t\t\t\t\t\t\tformId: \"22d945b3-62ce-42d6-88cb-6dc41482bd95\",\n\t\t\t\t\t\t\t\t\ttarget: \"#hbspt-form-1778005738000-6797902190\",\n\t\t\t\t\t\t\t\t\tregion: \"eu1\",\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t})});\n\t\t\t\t\t\t<\/script>\n\t\t\t\t\t\t<div class=\"hbspt-form\" id=\"hbspt-form-1778005738000-6797902190\"><\/div>                                    \n                                <\/div>\n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                                            \n                <\/div>\n            <\/div>\n\n        <\/div>\n    <\/div>\n\n    <style>@media screen and (min-width:90em){section.pb-contact .bg-grid .content-col{padding:6rem 0}}@media screen and (min-width:62.0625em) and (max-width:89.9375em){section.pb-contact .bg-grid .content-col{padding:4.5rem 0}}@media screen and (min-width:48em) and (max-width:62em){section.pb-contact .bg-grid .content-col{padding:4rem 0}}@media screen and (max-width:47.9375em){section.pb-contact .bg-grid .content-col{padding:2.5rem 0}}section.pb-contact.no-top-padding .bg-grid .content-col{padding-top:0!important}section.pb-contact.no-bottom-padding .bg-grid .content-col{padding-bottom:0!important}section.pb-contact .block-heading,section.pb-contact .form-wrapper p,section.pb-contact .intro-text,section.pb-contact .preheading,section.pb-contact .the-content{color:#FFFFFF}section.pb-contact.bg-storm{background:#1B2231}section.pb-contact.bg-stormlight{background:#20293C}section.pb-contact .bg-grid{height:100%}section.pb-contact .bg-grid .bg-col{-ms-grid-column:1;-ms-grid-column-span:2;grid-column:1\/3;-ms-grid-row:1;-ms-grid-row-span:1;grid-row:1\/2}section.pb-contact .bg-grid .content-col{-ms-grid-column:1;-ms-grid-column-span:2;grid-column:1\/3;-ms-grid-row:1;-ms-grid-row-span:1;grid-row:1\/2;z-index:2}section.pb-contact .bg-grid .bg-col{overflow:hidden;position:relative;text-align:left}section.pb-contact .bg-grid .bg-col img,section.pb-contact .bg-grid .bg-col picture{width:100%;height:100%;font-family:\"object-fit:cover\";-o-object-fit:cover;object-fit:cover;position:absolute}@media screen and (max-width:47.9375em){section.pb-contact .bg-grid .bg-col{display:none}}@media screen and (min-width:90em){section.pb-contact.layout-standard .structure-grid .intro-section{grid-column:4\/-4}section.pb-contact.layout-standard .structure-grid .text-col{-ms-grid-column:1;-ms-grid-column-span:5;grid-column:1\/6}section.pb-contact.layout-standard .structure-grid .form-col{-ms-grid-column:7;-ms-grid-column-span:6;grid-column:7\/13}}@media screen and (min-width:62.0625em) and (max-width:89.9375em){section.pb-contact.layout-standard .structure-grid .intro-section{grid-column:3\/-3}section.pb-contact.layout-standard .structure-grid .text-col{-ms-grid-column:1;-ms-grid-column-span:5;grid-column:1\/6}section.pb-contact.layout-standard .structure-grid .form-col{-ms-grid-column:7;-ms-grid-column-span:6;grid-column:7\/13}}@media screen and (min-width:48em) and (max-width:62em){section.pb-contact.layout-standard .structure-grid .form-col,section.pb-contact.layout-standard .structure-grid .intro-section,section.pb-contact.layout-standard .structure-grid .text-col{grid-column:2\/-2}}@media screen and (max-width:47.9375em){section.pb-contact.layout-standard .structure-grid .form-col,section.pb-contact.layout-standard .structure-grid .intro-section,section.pb-contact.layout-standard .structure-grid .text-col{grid-column:1\/-1}}@media screen and (min-width:90em){section.pb-contact.layout-flipped .structure-grid .intro-section{grid-column:4\/-4;-ms-grid-row:1;grid-row:1}section.pb-contact.layout-flipped .structure-grid .text-col{grid-column:8\/-1;-ms-grid-row:2;grid-row:2}section.pb-contact.layout-flipped .structure-grid .form-col{-ms-grid-column:1;-ms-grid-column-span:6;grid-column:1\/7;-ms-grid-row:2;grid-row:2}}@media screen and (min-width:62.0625em) and (max-width:89.9375em){section.pb-contact.layout-flipped .structure-grid .intro-section{grid-column:3\/-3;-ms-grid-row:1;grid-row:1}section.pb-contact.layout-flipped .structure-grid .text-col{grid-column:8\/-1;-ms-grid-row:2;grid-row:2}section.pb-contact.layout-flipped .structure-grid .form-col{-ms-grid-column:1;-ms-grid-column-span:6;grid-column:1\/7;-ms-grid-row:2;grid-row:2}}@media screen and (min-width:48em) and (max-width:62em){section.pb-contact.layout-flipped .structure-grid .form-col,section.pb-contact.layout-flipped .structure-grid .intro-section,section.pb-contact.layout-flipped .structure-grid .text-col{grid-column:2\/-2}}@media screen and (max-width:47.9375em){section.pb-contact.layout-flipped .structure-grid .form-col,section.pb-contact.layout-flipped .structure-grid .intro-section,section.pb-contact.layout-flipped .structure-grid .text-col{grid-column:1\/-1}}@media screen and (min-width:90em){section.pb-contact.layout-stacked .structure-grid .intro-section{grid-column:4\/-4}section.pb-contact.layout-stacked .structure-grid .form-col,section.pb-contact.layout-stacked .structure-grid .text-col{grid-column:5\/-5}}@media screen and (min-width:62.0625em) and (max-width:89.9375em){section.pb-contact.layout-stacked .structure-grid .intro-section{grid-column:3\/-3}section.pb-contact.layout-stacked .structure-grid .form-col,section.pb-contact.layout-stacked .structure-grid .text-col{grid-column:4\/-4}}@media screen and (min-width:48em) and (max-width:62em){section.pb-contact.layout-stacked .structure-grid .form-col,section.pb-contact.layout-stacked .structure-grid .intro-section,section.pb-contact.layout-stacked .structure-grid .text-col{grid-column:2\/-2}}@media screen and (max-width:47.9375em){section.pb-contact.layout-stacked .structure-grid .form-col,section.pb-contact.layout-stacked .structure-grid .intro-section,section.pb-contact.layout-stacked .structure-grid .text-col{grid-column:1\/-1}}<\/style>\n<\/section>\n\n\n<section class=\"pb-post-type bg-storm layout-entry \" >\n\n  <div class=\"side-padding grid\">\n    <div>\n\n                        <h2 class=\"block-heading no-text\">Das k\u00f6nnte Sie auch interessieren<\/h2>\n              \n      \n      \n\n        \n        \n                      <div class=\"flex-grid center col-4\">\n                        \n                \n<article class=\"post-types-card standard-title\">\n  <div class=\"wrapper grid acs rg-20 rg-m-20 rg-s-15\">\n\n    \n              <div class=\"top always-show\">\n          <a class=\"wrapper-link\" href=\"https:\/\/attensi.com\/de\/ressourcen\/insights\/dei-wie-koennen-sie-echten-mehrwert-schaffen\/\">\n            <div class=\"img-wrapper\">\n              <img decoding=\"async\" src=\"https:\/\/attensi.com\/wp-content\/uploads\/attensi-partner-holding-phone-2048x11341-1-1280x709.png\" alt=\"DEI &#8211; wie k\u00f6nnen Sie echten Mehrwert schaffen?\" loading=\"lazy\" \/>            <\/div>\n          <\/a>\n        <\/div>\n          \n    <div class=\"bottom grid rg-20 rg-m-20 rg-s-15\">\n\n              <h3>DEI &#8211; wie k\u00f6nnen Sie echten Mehrwert schaffen?<\/h3>\n      \n      \n\n      <div class=\"read-more-wrapper\">\n        <a href=\"https:\/\/attensi.com\/de\/ressourcen\/insights\/dei-wie-koennen-sie-echten-mehrwert-schaffen\/\"><span>Mehr lesen<\/span><\/a>\n      <\/div>\n\n    <\/div>\n\n  <\/div>\n<\/article>                        \n                \n<article class=\"post-types-card standard-title\">\n  <div class=\"wrapper grid acs rg-20 rg-m-20 rg-s-15\">\n\n    \n              <div class=\"top always-show\">\n          <a class=\"wrapper-link\" href=\"https:\/\/attensi.com\/de\/ressourcen\/insights\/das-gastgewerbe-ist-kaputt-ist-richtiges-training-die-rettung\/\">\n            <div class=\"img-wrapper\">\n              <img decoding=\"async\" src=\"https:\/\/attensi.com\/wp-content\/uploads\/gameplay_laptop_game-1-1280x648.jpg\" alt=\"Das Gastgewerbe ist kaputt &#8211; ist richtiges Training die Rettung?\" loading=\"lazy\" \/>            <\/div>\n          <\/a>\n        <\/div>\n          \n    <div class=\"bottom grid rg-20 rg-m-20 rg-s-15\">\n\n              <h3>Das Gastgewerbe ist kaputt &#8211; ist richtiges Training die Rettung?<\/h3>\n      \n      \n\n      <div class=\"read-more-wrapper\">\n        <a href=\"https:\/\/attensi.com\/de\/ressourcen\/insights\/das-gastgewerbe-ist-kaputt-ist-richtiges-training-die-rettung\/\"><span>Mehr lesen<\/span><\/a>\n      <\/div>\n\n    <\/div>\n\n  <\/div>\n<\/article>                        \n                \n<article class=\"post-types-card standard-title\">\n  <div class=\"wrapper grid acs rg-20 rg-m-20 rg-s-15\">\n\n    \n              <div class=\"top always-show\">\n          <a class=\"wrapper-link\" href=\"https:\/\/attensi.com\/de\/ressourcen\/insights\/wie-ki-teil-unseres-taeglichen-lebens-wird-und-was-die-zukunft-bereithaelt\/\">\n            <div class=\"img-wrapper\">\n              <img decoding=\"async\" src=\"https:\/\/attensi.com\/wp-content\/uploads\/Attensi-Amazon-21-1280x720.jpg\" alt=\"Wie KI Teil unseres t\u00e4glichen Lebens wird und was die Zukunft bereith\u00e4lt\" loading=\"lazy\" \/>            <\/div>\n          <\/a>\n        <\/div>\n          \n    <div class=\"bottom grid rg-20 rg-m-20 rg-s-15\">\n\n              <h3>Wie KI Teil unseres t\u00e4glichen Lebens wird und was die Zukunft bereith\u00e4lt<\/h3>\n      \n      \n\n      <div class=\"read-more-wrapper\">\n        <a href=\"https:\/\/attensi.com\/de\/ressourcen\/insights\/wie-ki-teil-unseres-taeglichen-lebens-wird-und-was-die-zukunft-bereithaelt\/\"><span>Mehr lesen<\/span><\/a>\n      <\/div>\n\n    <\/div>\n\n  <\/div>\n<\/article>                        \n                \n<article class=\"post-types-card standard-title\">\n  <div class=\"wrapper grid acs rg-20 rg-m-20 rg-s-15\">\n\n    \n              <div class=\"top always-show\">\n          <a class=\"wrapper-link\" href=\"https:\/\/attensi.com\/de\/ressourcen\/insights\/warum-reskilling-von-mitarbeitenden-in-finanzinstitutionen-im-jahr-2024-notwendig-ist\/\">\n            <div class=\"img-wrapper\">\n              <img decoding=\"async\" src=\"https:\/\/attensi.com\/wp-content\/uploads\/Financial-services-story-block-1280x704.png\" alt=\"Warum Reskilling von Mitarbeitenden in Finanzinstitutionen im Jahr 2024 notwendig ist\" loading=\"lazy\" \/>            <\/div>\n          <\/a>\n        <\/div>\n          \n    <div class=\"bottom grid rg-20 rg-m-20 rg-s-15\">\n\n              <h3>Warum Reskilling von Mitarbeitenden in Finanzinstitutionen im Jahr 2024 notwendig ist<\/h3>\n      \n      \n\n      <div class=\"read-more-wrapper\">\n        <a href=\"https:\/\/attensi.com\/de\/ressourcen\/insights\/warum-reskilling-von-mitarbeitenden-in-finanzinstitutionen-im-jahr-2024-notwendig-ist\/\"><span>Mehr lesen<\/span><\/a>\n      <\/div>\n\n    <\/div>\n\n  <\/div>\n<\/article>                          <\/div>\n          \n        \n        \n      \n\n    <\/div>\n  <\/div>\n\n  <style>@media screen and (min-width:90em){section.pb-post-type{padding:6rem 0}}@media screen and (min-width:62.0625em) and (max-width:89.9375em){section.pb-post-type{padding:4.5rem 0}}@media screen and (min-width:48em) and (max-width:62em){section.pb-post-type{padding:4rem 0}}@media screen and (max-width:47.9375em){section.pb-post-type{padding:2.5rem 0}}section.pb-post-type.no-top-padding{padding-top:0!important}section.pb-post-type.no-bottom-padding{padding-bottom:0!important}section.pb-post-type.bg-storm .block-heading,section.pb-post-type.bg-storm .intro-text,section.pb-post-type.bg-storm .pagination-wrap .page-numbers,section.pb-post-type.bg-stormlight .block-heading,section.pb-post-type.bg-stormlight .intro-text,section.pb-post-type.bg-stormlight .pagination-wrap .page-numbers{color:#FFFFFF}section.pb-post-type.bg-storm .btn,section.pb-post-type.bg-stormlight .btn{color:#FFFFFF;border-color:#FFFFFF}section.pb-post-type.bg-storm .btn:after,section.pb-post-type.bg-stormlight .btn:after{background-color:#56BCCF}section.pb-post-type.bg-storm .btn:hover,section.pb-post-type.bg-stormlight .btn:hover{background:rgba(86,188,207,0.2)}section.pb-post-type.bg-storm .pagination-wrap .page-numbers.current,section.pb-post-type.bg-stormlight .pagination-wrap .page-numbers.current{background:rgba(255,255,255,0.1)}section.pb-post-type.bg-storm{background:#1B2231}section.pb-post-type.bg-stormlight{background:#20293C}@-webkit-keyframes fadein{0%{opacity:0;-webkit-transform:scale(0.8);transform:scale(0.8)}to{opacity:1}}@keyframes fadein{0%{opacity:0;-webkit-transform:scale(0.8);transform:scale(0.8)}to{opacity:1}}@-webkit-keyframes fadeout{0%{opacity:1}to{opacity:0;-webkit-transform:scale(0.8);transform:scale(0.8)}}@keyframes fadeout{0%{opacity:1}to{opacity:0;-webkit-transform:scale(0.8);transform:scale(0.8)}}section.pb-post-type .post-types-card .wrapper{height:100%;overflow:visible}@media screen and (max-width:47.9375em){section.pb-post-type .post-types-card .wrapper .top.hide-on-mobile{display:none}}section.pb-post-type .post-types-card .wrapper .bottom h3{line-height:1.3;color:#FFFFFF}@media screen and (min-width:62.0625em){section.pb-post-type .post-types-card .wrapper .bottom h3{font-size:1.375rem}}@media screen and (min-width:48em) and (max-width:62em){section.pb-post-type .post-types-card .wrapper .bottom h3{font-size:1.375rem}}@media screen and (max-width:47.9375em){section.pb-post-type .post-types-card .wrapper .bottom h3{font-size:1.25rem}}section.pb-post-type .post-types-card .wrapper .bottom .read-more-wrapper a{display:-webkit-inline-box;display:-ms-inline-flexbox;display:inline-flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;color:inherit;text-decoration:none;font-weight:900}section.pb-post-type .post-types-card .wrapper .bottom .read-more-wrapper a:after{margin-left:0.5rem;display:inline-block;position:relative;content:\"\";-webkit-mask-position:center;mask-position:center;-webkit-mask-size:100%;mask-size:100%;-webkit-mask-repeat:no-repeat;mask-repeat:no-repeat;-webkit-mask-image:url(\"\/wp-content\/themes\/attensi2022-live\/assets\/arrow.svg\");mask-image:url(\"\/wp-content\/themes\/attensi2022-live\/assets\/arrow.svg\");background-color:#56BCCF;height:0.9375rem;width:0.9375rem;min-height:0.9375rem;min-width:0.9375rem;-webkit-transition:-webkit-transform 0.3s;transition:-webkit-transform 0.3s;transition:transform 0.3s;transition:transform 0.3s,-webkit-transform 0.3s}section.pb-post-type .post-types-card .wrapper .bottom .read-more-wrapper a:hover:after{-webkit-transform:translateX(3px);transform:translateX(3px)}section.pb-post-type .post-types-card .wrapper .bottom .read-more-wrapper a{color:#FFFFFF;line-height:1.5}section.pb-post-type .post-types-card .wrapper .bottom .read-more-wrapper a span{text-decoration:underline;text-decoration-thickness:from-font;text-underline-offset:0.125rem}@media screen and (min-width:90em){section.pb-post-type .post-types-card .wrapper .bottom .read-more-wrapper a{font-size:1.25rem}}@media screen and (min-width:62.0625em) and (max-width:89.9375em){section.pb-post-type .post-types-card .wrapper .bottom .read-more-wrapper a{font-size:1.125rem}}@media screen and (min-width:48em) and (max-width:62em){section.pb-post-type .post-types-card .wrapper .bottom .read-more-wrapper a{font-size:1rem}}@media screen and (max-width:47.9375em){section.pb-post-type .post-types-card .wrapper .bottom .read-more-wrapper a{font-size:0.875rem}}@media screen and (min-width:62.0625em){section.pb-post-type .post-types-card.has-client-name .wrapper .bottom h3{font-size:2rem}}@media screen and (min-width:48em) and (max-width:62em){section.pb-post-type .post-types-card.has-client-name .wrapper .bottom h3{font-size:1.75rem}}@media screen and (max-width:47.9375em){section.pb-post-type .post-types-card.has-client-name .wrapper .bottom h3{font-size:1.5rem}}section.pb-post-type .post-types-card .wrapper .bottom .rep{border-top:0.0625rem solid #858d9f;color:#FFFFFF}section.pb-post-type .post-types-card .wrapper .bottom .rep .rep-row{-ms-grid-columns:auto 1fr;grid-template-columns:auto 1fr;border-bottom:0.0625rem solid #858d9f;padding:0.9375rem 0}section.pb-post-type .post-types-card .wrapper .bottom .rep .rep-row .icon-wrapper img{height:auto}@media screen and (min-width:90em){section.pb-post-type .post-types-card .wrapper .bottom .rep .rep-row .icon-wrapper img{width:2.25rem}}@media screen and (min-width:62.0625em) and (max-width:89.9375em){section.pb-post-type .post-types-card .wrapper .bottom .rep .rep-row .icon-wrapper img{width:2.125rem}}@media screen and (min-width:48em) and (max-width:62em){section.pb-post-type .post-types-card .wrapper .bottom .rep .rep-row .icon-wrapper img{width:2.125rem}}@media screen and (max-width:47.9375em){section.pb-post-type .post-types-card .wrapper .bottom .rep .rep-row .icon-wrapper img{width:2rem}}section.pb-post-type .post-types-card .wrapper .bottom .rep .rep-row .number-wrapper{font-weight:600}@media screen and (min-width:90em){section.pb-post-type .post-types-card .wrapper .bottom .rep .rep-row .number-wrapper{font-size:2.125rem}}@media screen and (min-width:62.0625em) and (max-width:89.9375em){section.pb-post-type .post-types-card .wrapper .bottom .rep .rep-row .number-wrapper{font-size:1.875rem}}@media screen and (min-width:48em) and (max-width:62em){section.pb-post-type .post-types-card .wrapper .bottom .rep .rep-row .number-wrapper{font-size:1.75rem}}@media screen and (max-width:47.9375em){section.pb-post-type .post-types-card .wrapper .bottom .rep .rep-row .number-wrapper{font-size:1.5rem}}section.pb-post-type .post-types-card .wrapper .bottom .rep .rep-row .text{line-height:1.5}@media screen and (min-width:90em){section.pb-post-type .post-types-card .wrapper .bottom .rep .rep-row .text{font-size:1.25rem}}@media screen and (min-width:62.0625em) and (max-width:89.9375em){section.pb-post-type .post-types-card .wrapper .bottom .rep .rep-row .text{font-size:1.125rem}}@media screen and (min-width:48em) and (max-width:62em){section.pb-post-type .post-types-card .wrapper .bottom .rep .rep-row .text{font-size:1.125rem}}@media screen and (max-width:47.9375em){section.pb-post-type .post-types-card .wrapper .bottom .rep .rep-row .text{font-size:1rem}}section.pb-post-type.layout-archive .filters .dropdown a{color:#FFFFFF;cursor:pointer}section.pb-post-type.layout-archive .filters .dropdown .filter-list{width:100%;list-style:none}@media screen and (min-width:62.0625em){section.pb-post-type.layout-archive .filters{margin-bottom:5rem}section.pb-post-type.layout-archive .filters .dropdown button.init{display:none}section.pb-post-type.layout-archive .filters .dropdown .filter-list{margin:-0.3125rem;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:row wrap;flex-flow:row wrap}section.pb-post-type.layout-archive .filters .dropdown .filter-list li.filter{padding:0.3125rem}section.pb-post-type.layout-archive .filters .dropdown .filter-list li.filter.all a:after{content:\"\\e90f\";font-family:\"icomoon\";margin-left:0.5rem;display:inline-block;position:relative;font-size:70%;color:#56BCCF;-webkit-transition:-webkit-transform 0.3s;transition:-webkit-transform 0.3s;transition:transform 0.3s;transition:transform 0.3s,-webkit-transform 0.3s}section.pb-post-type.layout-archive .filters .dropdown .filter-list li.filter.all a:hover:after{-webkit-transform:translateX(3px);transform:translateX(3px)}section.pb-post-type.layout-archive .filters .dropdown .filter-list li.filter a{display:inline-block;cursor:pointer;border-radius:3.125rem;text-decoration:none;-webkit-transition:background 0.3s,border-color 0.3s;transition:background 0.3s,border-color 0.3s;border:1px solid #FFFFFF;font-weight:900;padding:0.625rem 1.5625rem;font-size:1rem}section.pb-post-type.layout-archive .filters .dropdown .filter-list li.filter a:hover{background-color:rgba(86,188,207,0.2)}section.pb-post-type.layout-archive .filters .dropdown .filter-list li.filter.active a{border-color:#56BCCF;color:#56BCCF}}@media screen and (max-width:62em){section.pb-post-type.layout-archive .filters .dropdown{width:100%;position:relative;text-align:center}section.pb-post-type.layout-archive .filters .dropdown button.init{padding:0.9375rem 2.5rem;border-radius:2.5rem;border:0.0625rem solid #FFFFFF;cursor:pointer;color:#FFFFFF;font-weight:900;font-size:1rem}section.pb-post-type.layout-archive .filters .dropdown button.init span{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:justify;-ms-flex-pack:justify;justify-content:space-between;width:100%}section.pb-post-type.layout-archive .filters .dropdown button.init span:after{content:\"\\e905\";font-family:\"icomoon\";display:inline-block;position:relative;-webkit-transition:-webkit-transform 0.3s;transition:-webkit-transform 0.3s;transition:transform 0.3s;transition:transform 0.3s,-webkit-transform 0.3s;font-size:50%;margin-left:0.9375rem;color:#56BCCF}section.pb-post-type.layout-archive .filters .dropdown button.init.active span:after{-webkit-transform:rotate(180deg);transform:rotate(180deg)}section.pb-post-type.layout-archive .filters .dropdown .filter-list{position:absolute;left:50%;-webkit-transform:translateX(-50%);transform:translateX(-50%);margin:0.1875rem 0 0 0;z-index:3;max-height:15.625rem;overflow:auto;background:#1B2231;border-radius:1.25rem;border:0.0625rem solid #FFFFFF;text-align:initial;max-width:31.25rem;-webkit-transition:opacity 0.3s,margin 0.3s,height 0.3s;transition:opacity 0.3s,margin 0.3s,height 0.3s;opacity:0;pointer-events:none;margin-top:0.1875rem;height:0}section.pb-post-type.layout-archive .filters .dropdown .filter-list.active{opacity:1;pointer-events:auto;margin-top:0.375rem;height:auto;padding:2.5rem}section.pb-post-type.layout-archive .filters .dropdown .filter-list li.filter a{padding:0.4375rem 0;display:block;text-decoration:none;color:#FFFFFF;font-size:1rem}section.pb-post-type.layout-archive .filters .dropdown .filter-list li.filter.active a{font-weight:900}}@media screen and (min-width:48em) and (max-width:62em){section.pb-post-type.layout-archive .filters{margin-bottom:3.125rem}}@media screen and (max-width:47.9375em){section.pb-post-type.layout-archive .filters{margin-bottom:1.875rem}}section.pb-post-type.layout-archive .post-types-card,section.pb-post-type.layout-archive .pre-load{-webkit-animation:fadein 0.3s forwards;animation:fadein 0.3s forwards}section.pb-post-type.layout-archive .post-types-card.fadeout,section.pb-post-type.layout-archive .pre-load.fadeout{opacity:0;-webkit-animation:fadeout 0.3s forwards;animation:fadeout 0.3s forwards}section.pb-post-type.layout-entry .flex-grid{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:row wrap;flex-flow:row wrap}section.pb-post-type.layout-entry .flex-grid .post-types-card{-webkit-box-flex:0;-ms-flex:0 0 auto;flex:0 0 auto;min-height:0px;min-width:0px;height:auto}section.pb-post-type.layout-entry .flex-grid.center{-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center}@media screen and (min-width:90em){section.pb-post-type.layout-entry .flex-grid{margin:-1.3125rem}section.pb-post-type.layout-entry .flex-grid .post-types-card{margin:1.3125rem}}@media screen and (min-width:62.0625em) and (max-width:89.9375em){section.pb-post-type.layout-entry .flex-grid{margin:-1.125rem}section.pb-post-type.layout-entry .flex-grid .post-types-card{margin:1.125rem}}@media screen and (min-width:48em) and (max-width:62em){section.pb-post-type.layout-entry .flex-grid{margin:-1.125rem}section.pb-post-type.layout-entry .flex-grid .post-types-card{margin:1.125rem}}@media screen and (max-width:47.9375em){section.pb-post-type.layout-entry .flex-grid{margin:-1.25rem}section.pb-post-type.layout-entry .flex-grid .post-types-card{margin:1.25rem;width:calc(100% - 40px)}}@media screen and (min-width:90em){section.pb-post-type.layout-entry .flex-grid.col-2 .post-types-card{width:calc(50% - 42px)}section.pb-post-type.layout-entry .flex-grid.col-2 .post-types-card .img-wrapper{padding-bottom:47%}}@media screen and (min-width:62.0625em) and (max-width:89.9375em){section.pb-post-type.layout-entry .flex-grid.col-2 .post-types-card{width:calc(50% - 36px)}}@media screen and (min-width:48em) and (max-width:62em){section.pb-post-type.layout-entry .flex-grid.col-2 .post-types-card{width:calc(50% - 36px)}}@media screen and (min-width:90em){section.pb-post-type.layout-entry .flex-grid.col-3 .post-types-card{width:calc(33.3333333333% - 42px)}}@media screen and (min-width:62.0625em) and (max-width:89.9375em){section.pb-post-type.layout-entry .flex-grid.col-3 .post-types-card{width:calc(33.3333333333% - 36px)}}@media screen and (min-width:48em) and (max-width:62em){section.pb-post-type.layout-entry .flex-grid.col-3 .post-types-card{width:calc(50% - 36px)}}@media screen and (min-width:90em){section.pb-post-type.layout-entry .flex-grid.col-4 .post-types-card{width:calc(25% - 42px)}}@media screen and (min-width:62.0625em) and (max-width:89.9375em){section.pb-post-type.layout-entry .flex-grid.col-4 .post-types-card{width:calc(33.3333% - 36px)}}@media screen and (min-width:48em) and (max-width:62em){section.pb-post-type.layout-entry .flex-grid.col-4 .post-types-card{width:calc(50% - 36px)}}section.pb-post-type.layout-entry .btn-wrap{text-align:center}@media screen and (min-width:90em){section.pb-post-type.layout-entry .btn-wrap{margin-top:5rem}}@media screen and (min-width:62.0625em) and (max-width:89.9375em){section.pb-post-type.layout-entry .btn-wrap{margin-top:3.75rem}}@media screen and (min-width:48em) and (max-width:62em){section.pb-post-type.layout-entry .btn-wrap{margin-top:3.125rem}}@media screen and (max-width:47.9375em){section.pb-post-type.layout-entry .btn-wrap{margin-top:2.5rem}}<\/style>\n<\/section>","protected":false},"excerpt":{"rendered":"<p>Was haben die besten Gastst\u00e4ttenbetreiber in den USA gemeinsam? Einen herausragenden Kundenservice. Hier erfahren Sie, wie sie es in Sachen Innovation machen.<\/p>\n","protected":false},"author":38,"featured_media":91089,"parent":32280,"menu_order":41,"template":"","learn-tax":[31,81],"class_list":["post-43544","learn","type-learn","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.5 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Was ich von den Meistern im USA-Gastgewerbe gelernt habe | Attensi<\/title>\n<meta name=\"description\" content=\"Was haben die besten Gastst\u00e4ttenbetreiber in den USA gemeinsam? Einen herausragenden Kundenservice. Hier erfahren Sie, wie sie es in Sachen Innovation machen.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/attensi.com\/de\/ressourcen\/insights\/was-ich-von-den-meistern-im-usa-gastgewerbe-gelernt-habe-ein-fall-fuer-wie\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Was ich von den Meistern im USA-Gastgewerbe gelernt habe: Ein Fall f\u00fcr &quot;Wie&quot;\" \/>\n<meta property=\"og:description\" content=\"Was haben die besten Gastst\u00e4ttenbetreiber in den USA gemeinsam? Einen herausragenden Kundenservice. Hier erfahren Sie, wie sie es in Sachen Innovation machen.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/attensi.com\/de\/ressourcen\/insights\/was-ich-von-den-meistern-im-usa-gastgewerbe-gelernt-habe-ein-fall-fuer-wie\/\" \/>\n<meta property=\"og:site_name\" content=\"Attensi\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/Attensi\/\" \/>\n<meta property=\"article:modified_time\" content=\"2024-02-06T11:24:34+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/attensi.com\/wp-content\/uploads\/Franchise-block-image-2-scaled.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2548\" \/>\n\t<meta property=\"og:image:height\" content=\"1725\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@Attensi\" \/>\n<meta name=\"twitter:label1\" content=\"Gesch\u00e4tzte Lesezeit\" \/>\n\t<meta name=\"twitter:data1\" content=\"6\u00a0Minuten\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/attensi.com\\\/de\\\/ressourcen\\\/insights\\\/was-ich-von-den-meistern-im-usa-gastgewerbe-gelernt-habe-ein-fall-fuer-wie\\\/\",\"url\":\"https:\\\/\\\/attensi.com\\\/de\\\/ressourcen\\\/insights\\\/was-ich-von-den-meistern-im-usa-gastgewerbe-gelernt-habe-ein-fall-fuer-wie\\\/\",\"name\":\"Was ich von den Meistern im USA-Gastgewerbe gelernt habe | Attensi\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/attensi.com\\\/de\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/attensi.com\\\/de\\\/ressourcen\\\/insights\\\/was-ich-von-den-meistern-im-usa-gastgewerbe-gelernt-habe-ein-fall-fuer-wie\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/attensi.com\\\/de\\\/ressourcen\\\/insights\\\/was-ich-von-den-meistern-im-usa-gastgewerbe-gelernt-habe-ein-fall-fuer-wie\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/attensi.com\\\/wp-content\\\/uploads\\\/Franchise-block-image-2-scaled.jpg\",\"datePublished\":\"2020-03-10T07:09:59+00:00\",\"dateModified\":\"2024-02-06T11:24:34+00:00\",\"description\":\"Was haben die besten Gastst\u00e4ttenbetreiber in den USA gemeinsam? Einen herausragenden Kundenservice. Hier erfahren Sie, wie sie es in Sachen Innovation machen.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/attensi.com\\\/de\\\/ressourcen\\\/insights\\\/was-ich-von-den-meistern-im-usa-gastgewerbe-gelernt-habe-ein-fall-fuer-wie\\\/#breadcrumb\"},\"inLanguage\":\"de\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/attensi.com\\\/de\\\/ressourcen\\\/insights\\\/was-ich-von-den-meistern-im-usa-gastgewerbe-gelernt-habe-ein-fall-fuer-wie\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"de\",\"@id\":\"https:\\\/\\\/attensi.com\\\/de\\\/ressourcen\\\/insights\\\/was-ich-von-den-meistern-im-usa-gastgewerbe-gelernt-habe-ein-fall-fuer-wie\\\/#primaryimage\",\"url\":\"https:\\\/\\\/attensi.com\\\/wp-content\\\/uploads\\\/Franchise-block-image-2-scaled.jpg\",\"contentUrl\":\"https:\\\/\\\/attensi.com\\\/wp-content\\\/uploads\\\/Franchise-block-image-2-scaled.jpg\",\"width\":2548,\"height\":1725},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/attensi.com\\\/de\\\/ressourcen\\\/insights\\\/was-ich-von-den-meistern-im-usa-gastgewerbe-gelernt-habe-ein-fall-fuer-wie\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Hjem\",\"item\":\"https:\\\/\\\/attensi.com\\\/de\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Insights\",\"item\":\"https:\\\/\\\/attensi.com\\\/de\\\/ressourcen\\\/insights\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Was ich von den Meistern im USA-Gastgewerbe gelernt habe: Ein Fall f\u00fcr &#8220;Wie&#8221;\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/attensi.com\\\/de\\\/#website\",\"url\":\"https:\\\/\\\/attensi.com\\\/de\\\/\",\"name\":\"Attensi\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\\\/\\\/attensi.com\\\/de\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/attensi.com\\\/de\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"de\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/attensi.com\\\/de\\\/#organization\",\"name\":\"Attensi\",\"url\":\"https:\\\/\\\/attensi.com\\\/de\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"de\",\"@id\":\"https:\\\/\\\/attensi.com\\\/de\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/attensi.com\\\/wp-content\\\/uploads\\\/Logo-1.svg\",\"contentUrl\":\"https:\\\/\\\/attensi.com\\\/wp-content\\\/uploads\\\/Logo-1.svg\",\"caption\":\"Attensi\"},\"image\":{\"@id\":\"https:\\\/\\\/attensi.com\\\/de\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/Attensi\\\/\",\"https:\\\/\\\/x.com\\\/Attensi\",\"https:\\\/\\\/no.linkedin.com\\\/company\\\/attensi\",\"https:\\\/\\\/www.instagram.com\\\/attensi_\\\/\"],\"description\":\"Attensi is the global leader in gamified simulation training for large corporations, creating a \u2018learning by doing\u2019 environment in a virtual 3D setting. By using a unique blend of gamification and realism, combined with deep and varied interactivity that is powered by our proprietary platform, training is made fun and engaging.\",\"email\":\"contact@attensi.com\",\"legalName\":\"Attensi AS\",\"foundingDate\":\"2009-05-28\",\"numberOfEmployees\":{\"@type\":\"QuantitativeValue\",\"minValue\":\"201\",\"maxValue\":\"500\"}}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Was ich von den Meistern im USA-Gastgewerbe gelernt habe | Attensi","description":"Was haben die besten Gastst\u00e4ttenbetreiber in den USA gemeinsam? Einen herausragenden Kundenservice. Hier erfahren Sie, wie sie es in Sachen Innovation machen.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/attensi.com\/de\/ressourcen\/insights\/was-ich-von-den-meistern-im-usa-gastgewerbe-gelernt-habe-ein-fall-fuer-wie\/","og_locale":"de_DE","og_type":"article","og_title":"Was ich von den Meistern im USA-Gastgewerbe gelernt habe: Ein Fall f\u00fcr \"Wie\"","og_description":"Was haben die besten Gastst\u00e4ttenbetreiber in den USA gemeinsam? Einen herausragenden Kundenservice. Hier erfahren Sie, wie sie es in Sachen Innovation machen.","og_url":"https:\/\/attensi.com\/de\/ressourcen\/insights\/was-ich-von-den-meistern-im-usa-gastgewerbe-gelernt-habe-ein-fall-fuer-wie\/","og_site_name":"Attensi","article_publisher":"https:\/\/www.facebook.com\/Attensi\/","article_modified_time":"2024-02-06T11:24:34+00:00","og_image":[{"width":2548,"height":1725,"url":"https:\/\/attensi.com\/wp-content\/uploads\/Franchise-block-image-2-scaled.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_site":"@Attensi","twitter_misc":{"Gesch\u00e4tzte Lesezeit":"6\u00a0Minuten"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/attensi.com\/de\/ressourcen\/insights\/was-ich-von-den-meistern-im-usa-gastgewerbe-gelernt-habe-ein-fall-fuer-wie\/","url":"https:\/\/attensi.com\/de\/ressourcen\/insights\/was-ich-von-den-meistern-im-usa-gastgewerbe-gelernt-habe-ein-fall-fuer-wie\/","name":"Was ich von den Meistern im USA-Gastgewerbe gelernt habe | Attensi","isPartOf":{"@id":"https:\/\/attensi.com\/de\/#website"},"primaryImageOfPage":{"@id":"https:\/\/attensi.com\/de\/ressourcen\/insights\/was-ich-von-den-meistern-im-usa-gastgewerbe-gelernt-habe-ein-fall-fuer-wie\/#primaryimage"},"image":{"@id":"https:\/\/attensi.com\/de\/ressourcen\/insights\/was-ich-von-den-meistern-im-usa-gastgewerbe-gelernt-habe-ein-fall-fuer-wie\/#primaryimage"},"thumbnailUrl":"https:\/\/attensi.com\/wp-content\/uploads\/Franchise-block-image-2-scaled.jpg","datePublished":"2020-03-10T07:09:59+00:00","dateModified":"2024-02-06T11:24:34+00:00","description":"Was haben die besten Gastst\u00e4ttenbetreiber in den USA gemeinsam? Einen herausragenden Kundenservice. Hier erfahren Sie, wie sie es in Sachen Innovation machen.","breadcrumb":{"@id":"https:\/\/attensi.com\/de\/ressourcen\/insights\/was-ich-von-den-meistern-im-usa-gastgewerbe-gelernt-habe-ein-fall-fuer-wie\/#breadcrumb"},"inLanguage":"de","potentialAction":[{"@type":"ReadAction","target":["https:\/\/attensi.com\/de\/ressourcen\/insights\/was-ich-von-den-meistern-im-usa-gastgewerbe-gelernt-habe-ein-fall-fuer-wie\/"]}]},{"@type":"ImageObject","inLanguage":"de","@id":"https:\/\/attensi.com\/de\/ressourcen\/insights\/was-ich-von-den-meistern-im-usa-gastgewerbe-gelernt-habe-ein-fall-fuer-wie\/#primaryimage","url":"https:\/\/attensi.com\/wp-content\/uploads\/Franchise-block-image-2-scaled.jpg","contentUrl":"https:\/\/attensi.com\/wp-content\/uploads\/Franchise-block-image-2-scaled.jpg","width":2548,"height":1725},{"@type":"BreadcrumbList","@id":"https:\/\/attensi.com\/de\/ressourcen\/insights\/was-ich-von-den-meistern-im-usa-gastgewerbe-gelernt-habe-ein-fall-fuer-wie\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Hjem","item":"https:\/\/attensi.com\/de\/"},{"@type":"ListItem","position":2,"name":"Insights","item":"https:\/\/attensi.com\/de\/ressourcen\/insights\/"},{"@type":"ListItem","position":3,"name":"Was ich von den Meistern im USA-Gastgewerbe gelernt habe: Ein Fall f\u00fcr &#8220;Wie&#8221;"}]},{"@type":"WebSite","@id":"https:\/\/attensi.com\/de\/#website","url":"https:\/\/attensi.com\/de\/","name":"Attensi","description":"","publisher":{"@id":"https:\/\/attensi.com\/de\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/attensi.com\/de\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"de"},{"@type":"Organization","@id":"https:\/\/attensi.com\/de\/#organization","name":"Attensi","url":"https:\/\/attensi.com\/de\/","logo":{"@type":"ImageObject","inLanguage":"de","@id":"https:\/\/attensi.com\/de\/#\/schema\/logo\/image\/","url":"https:\/\/attensi.com\/wp-content\/uploads\/Logo-1.svg","contentUrl":"https:\/\/attensi.com\/wp-content\/uploads\/Logo-1.svg","caption":"Attensi"},"image":{"@id":"https:\/\/attensi.com\/de\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/Attensi\/","https:\/\/x.com\/Attensi","https:\/\/no.linkedin.com\/company\/attensi","https:\/\/www.instagram.com\/attensi_\/"],"description":"Attensi is the global leader in gamified simulation training for large corporations, creating a \u2018learning by doing\u2019 environment in a virtual 3D setting. By using a unique blend of gamification and realism, combined with deep and varied interactivity that is powered by our proprietary platform, training is made fun and engaging.","email":"contact@attensi.com","legalName":"Attensi AS","foundingDate":"2009-05-28","numberOfEmployees":{"@type":"QuantitativeValue","minValue":"201","maxValue":"500"}}]}},"_links":{"self":[{"href":"https:\/\/attensi.com\/de\/wp-json\/wp\/v2\/learn\/43544","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/attensi.com\/de\/wp-json\/wp\/v2\/learn"}],"about":[{"href":"https:\/\/attensi.com\/de\/wp-json\/wp\/v2\/types\/learn"}],"author":[{"embeddable":true,"href":"https:\/\/attensi.com\/de\/wp-json\/wp\/v2\/users\/38"}],"version-history":[{"count":4,"href":"https:\/\/attensi.com\/de\/wp-json\/wp\/v2\/learn\/43544\/revisions"}],"predecessor-version":[{"id":100247,"href":"https:\/\/attensi.com\/de\/wp-json\/wp\/v2\/learn\/43544\/revisions\/100247"}],"up":[{"embeddable":true,"href":"https:\/\/attensi.com\/de\/wp-json\/wp\/v2\/learn\/32280"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/attensi.com\/de\/wp-json\/wp\/v2\/media\/91089"}],"wp:attachment":[{"href":"https:\/\/attensi.com\/de\/wp-json\/wp\/v2\/media?parent=43544"}],"wp:term":[{"taxonomy":"learn-tax","embeddable":true,"href":"https:\/\/attensi.com\/de\/wp-json\/wp\/v2\/learn-tax?post=43544"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}