{"id":43358,"date":"2022-04-06T18:02:41","date_gmt":"2022-04-06T16:02:41","guid":{"rendered":"https:\/\/attensi.dev.kodeks.no\/?post_type=learn&#038;p=43358"},"modified":"2025-02-04T10:48:58","modified_gmt":"2025-02-04T09:48:58","slug":"wie-gamifiziertes-simulationstraining-ihren-einzelhandelsmitarbeitern-helfen-wird-wachsende-erwartungen-zu-erfuellen","status":"publish","type":"learn","link":"https:\/\/attensi.com\/de\/ressourcen\/insights\/wie-gamifiziertes-simulationstraining-ihren-einzelhandelsmitarbeitern-helfen-wird-wachsende-erwartungen-zu-erfuellen\/","title":{"rendered":"Wie gamifiziertes Simulationstraining Ihren Einzelhandelsmitarbeitern helfen wird, wachsende Erwartungen zu erf\u00fcllen"},"content":{"rendered":"\n\n<section class=\"pb-hero  left-right bg-storm \" >\n\n  \n    <div class=\"block-inner\">\n      <div class=\"bg-grid grid cg-0 rg-0 full\">\n\n        \n        <div class=\"content-col\">\n          <div class=\"padding-el grid rg-50 rg-m-40 rg-s-30\">\n\n                          <div class=\"breadcrumbs\">\n                <div class=\"grid side-padding\">\n                  <div>\n                    <span property=\"itemListElement\" typeof=\"ListItem\"><a property=\"item\" typeof=\"WebPage\" title=\"Gehe zu Attensi.\" href=\"https:\/\/attensi.com\/de\/\" class=\"home\" aria-current=\"page\"><span property=\"name\">Attensi<\/span><\/a><meta property=\"position\" content=\"1\"><\/span>                  <\/div>\n                <\/div>\n              <\/div>\n            \n            <div class=\"main-grid side-padding grid-12 ac standard\">\n              <div class=\"text-col grid-12 grid-m-8 grid-s-4 rg-75 rg-m-0 rg-s-25\">\n                <div class=\"inner-text-col\">\n\n                                      <h1>\n                                                                    <span style=\"font-size: 24px\">INSIGHTS<\/span><br>Wie gamifiziertes Simulationstraining Ihren Einzelhandelsmitarbeitern helfen wird, wachsende Erwartungen zu erf\u00fcllen                                          <\/h1>\n                  \n                  \n                                          <p class=\"lead\">F\u00fcr das Jahr 2022 zeichnen sich bereits jetzt einige klare Trends f\u00fcr den Einzelhandel ab. Was w\u00fcnschen sich die Kunden? Was erwarten sie von den Mitarbeitenden im Einzelhandel?<\/p>\n                    \n                  \n                <\/div>\n\n\n                \n              <\/div>\n\n              <div class=\"img-col mt-featured\">\n\n                \n                                      <div class=\"img-wrapper\">\n                      <img loading=\"lazy\" decoding=\"async\" width=\"1680\" height=\"1424\" src=\"https:\/\/attensi.com\/wp-content\/uploads\/retail-and-service-featured-image.png\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"a woman in the retail and service sector is playing on her ipad\" srcset=\"https:\/\/attensi.com\/wp-content\/uploads\/retail-and-service-featured-image.png 1680w, https:\/\/attensi.com\/wp-content\/uploads\/retail-and-service-featured-image-1280x1085.png 1280w, https:\/\/attensi.com\/wp-content\/uploads\/retail-and-service-featured-image-1536x1302.png 1536w\" sizes=\"auto, (max-width: 1680px) 100vw, 1680px\" \/>                    <\/div>\n\n                  \n                \n              <\/div>\n\n            <\/div>\n\n          <\/div>\n\n        <\/div>\n      <\/div>\n    <\/div>\n\n  \n\n  <style>section.pb-hero.bg-storm{background:#1B2231}section.pb-hero.bg-stormlight{background:#20293C}section.pb-hero h1 span:not(.heading-icon){color:#56BCCF}section.pb-hero .lead{line-height:1.5;font-family:\"avenir-book\",sans-serif}@media screen and (min-width:90em){section.pb-hero .lead{font-size:1.625rem}}@media screen and (min-width:62.0625em) and (max-width:89.9375em){section.pb-hero .lead{font-size:1.125rem}}@media screen and (min-width:48em) and (max-width:62em){section.pb-hero .lead{font-size:1.25rem}}@media screen and (max-width:47.9375em){section.pb-hero .lead{font-size:1.25rem}}section.pb-hero ul.buttons{list-style:none;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:row wrap;flex-flow:row wrap}@media screen and 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section.pb-hero:first-child,body:not(.wp-admin).headerstyle-default section.pb-hero:first-child{padding-top:var(--header-height)}body:not(.wp-admin).headerstyle-dark-transparent section.pb-hero:first-child .content-col{padding-top:var(--header-height)}<\/style>\n<\/section>\n\n\n<section class=\"pb-texteditor bg-white no-bottom-padding width-broader\" >\n    <div class=\"main-grid side-padding grid-12 grid-m-8 grid-s-4 rg-xxl-75 rg-xl-70 rg-55 rg-m-60 rg-s-40 \">\n\n        \n        <div class=\"text-section fade-me\">\n\n                            <div class=\"the-content\">\n                    <p>Attensi bietet innovativen Unternehmen ansprechende, unterhaltsame und vor allem wirkungsvolle Trainingsl\u00f6sungen f\u00fcr den Einzelhandel. Jede L\u00f6sung wird genau auf die Bed\u00fcrfnisse Ihres Unternehmens und Ihrer Marke abgestimmt. Hier erfahren Sie, wie andere Einzelh\u00e4ndler diese revolution\u00e4re Art des Trainings erfolgreich angewandt haben, um Ihr Unternehmen im Jahr 2022 und dar\u00fcber hinaus zu unterst\u00fctzen.<\/p>\n<p>&nbsp;<\/p>\n<h2>Wissen, was Ihre Kunden wollen<\/h2>\n<p>Die Kunden erwarten nicht nur einen qualitativ hochwertigen Service, sondern auch, dass das Verkaufspersonal \u00fcber ein umfassendes Wissen \u00fcber Produkte und Dienstleistungen sowie \u00fcber Neueinf\u00fchrungen, Angebote und \u00c4nderungen verf\u00fcgt.<\/p>\n<blockquote><p>&#8222;Mit <a href=\"https:\/\/attensi.com\/de\/loesungen\/attensi-skills\/\">Attensi SKILLS<\/a> sind unsere Vertriebsmitarbeitenden in k\u00fcrzester Zeit zu Produktexperten geworden, was sich messbar und signifikant auf unsere Gewinnspannen auswirkt. Und mit einer 96%igen Zustimmungsrate zum Training wissen wir, dass es ihnen Spa\u00df gemacht hat.&#8220;<\/p>\n<p><cite><strong>Hanne Utakleiv Lorentzen<\/strong><\/cite><\/p>\n<p><cite>Kampagnenleiterin | Bohus<\/cite><\/p><\/blockquote>\n<p>Das flexible Simulationstraining von Attensi kann beliebig oft ge\u00e4ndert und aktualisiert werden, um sich an gesch\u00e4ftliche Ver\u00e4nderungen oder neue Produkteinf\u00fchrungen anzupassen. Jedes Trainingsmodul ist so konzipiert, dass es \u00fcberschaubare Lerninhalte enth\u00e4lt. Mithilfe des spielbasierten Lernens fordern Sie Ihre Angestellten mit einer Reihe von realistischen Aufgaben und interaktiven Kundenszenarien zum &#8222;Learning by doing&#8220; heraus.<\/p>\n<p>In jedem Lernmodul k\u00f6nnen die Spieler wertvolle Fertigkeiten im Kundenservice erlernen, wie z.B. das Erkennen von nonverbalen Hinweisen, das Erkennen von M\u00f6glichkeiten f\u00fcr Upselling oder die Entwicklung ihrer F\u00e4higkeit, dem Kunden ma\u00dfgeschneiderte Empfehlungen zu geben. Schlie\u00dflich ist es diese pers\u00f6nliche Note, die die Kunden immer wieder zur\u00fcckkommen l\u00e4sst.<\/p>\n<p>Das Lernen in dieser sicheren Umgebung bietet viele Gelegenheiten, Fehler zu machen, aus ihnen zu lernen und das neue Wissen praktisch anzuwenden. Wenn Ihre Mitarbeitenden dann vor Ihren Kunden stehen, sollten sie bestens ger\u00fcstet sein und das Selbstvertrauen haben, einen qualitativ hochwertigen und informativen Service zu bieten.<\/p>\n<p>&nbsp;<\/p>\n<h2>Werden Sie zu echten Markenbotschaftern<\/h2>\n<p>Eine der wichtigsten Voraussetzungen f\u00fcr ein einheitliches, erfolgreiches Team ist die Sicherstellung, dass die Angestellten Ihre Marke verstehen. Und das umfasst mehr als nur Ihre Produkte und Dienstleistungen.<\/p>\n<p>Es geht auch um das Verhalten, das mit der Zugeh\u00f6rigkeit zu Ihrer Marke einhergeht. Es geht darum, wie Sie mit Ihren Kunden interagieren, es geht um die Atmosph\u00e4re, wenn sie das Gesch\u00e4ft betreten, es geht um das Gef\u00fchl, mit dem sie es verlassen.<\/p>\n<p>Ganz gleich, ob Sie ein traditionelles Einzelhandelsunternehmen oder ein eCommerce-Unternehmen sind, <a href=\"https:\/\/attensi.com\/de\/loesungen\/attensi-behaviour\/\">Attensi BEHAVIOUR<\/a> f\u00f6rdert diese markenspezifischen Verhaltensweisen, um einen echten kulturellen Wandel zu bewirken. Stellen Sie sicher, dass Ihr Team wei\u00df, wie es f\u00fcr Ihre Marke eintreten kann. Wenn sie die Marke lieben, k\u00f6nnen Sie sicher sein, dass Ihre Kunden das auch tun.<\/p>\n<p>Die L\u00f6sungen von Attensi BEHAVIOUR sind vollst\u00e4ndig auf die Bed\u00fcrfnisse Ihres Einzelhandels zugeschnitten und erm\u00f6glichen es Ihnen, eine immersive Welt zu schaffen, in der wir Ihnen dabei helfen k\u00f6nnen, die Schl\u00fcsselbereiche Ihrer Marke zusammenzubringen. Ganz gleich, ob es sich um betriebliche Standards, Kundeninteraktionen oder Produktwissen handelt, wir wissen, wie man all dies in einer wirkungsvollen L\u00f6sung zusammenf\u00fchrt.<\/p>\n<blockquote><p>&#8222;Sachkundige und freundliche Angestellte, die einen pers\u00f6nlichen Kontakt bieten und schwierige Fragen beantworten k\u00f6nnen, werden nach wie vor gesch\u00e4tzt und erh\u00f6hen die Kaufbereitschaft der Kunden, insbesondere wenn es um teure Produkte wie Elektronik und Haushaltsger\u00e4te geht.&#8220;<\/p>\n<p><cite><strong>Thomas Antonsen<\/strong><\/cite><\/p>\n<p><cite>Leiter Sell-Out Management und Training Excellence f\u00fcr Nordeuropa | BSH Home Appliances<\/cite><\/p><\/blockquote>\n<p>&nbsp;<\/p>\n<h2>Verstehen Sie die neueste Technologie in Ihrer Branche<\/h2>\n<p>Die Weiterentwicklung des Kundenerlebnisses war in den letzten Jahren ein wichtiger Bestandteil des Einzelhandels. Dazu geh\u00f6rt auch, dass die eingesetzte Technologie eine saubere und effiziente Customer Journey unterst\u00fctzt.<\/p>\n<p><a href=\"https:\/\/attensi.com\/de\/loesungen\/attensi-process\/\">Attensi PROCESS<\/a> ist nur ein Teil Ihrer Attensi-Plattform, der Ihre Teams dabei unterst\u00fctzt, die neueste IT und Technologie in Ihrem Unternehmen zu beherrschen. Egal, ob es sich um ein aktualisiertes Kassensystem, eine E-Commerce-Software oder eine zus\u00e4tzliche Ladenausstattung handelt, mit den Attensi PROCESS-Simulationen decken Sie alle Bereiche ab.<\/p>\n<blockquote><p>Wir lieben Geschwindigkeit. Wir lieben Tempo. Und wir lieben es, neue Dinge zu lernen. Und mit Attensi k\u00f6nnen wir all das tun, w\u00e4hrend wir uns mit Gleichaltrigen messen. Und es bedeutet auch, dass ich es \u00fcberall und jederzeit machen kann, und das ist der Schl\u00fcssel zu diesem Training. Man muss nicht in einem Raum mit einem Trainer sein.<\/p>\n<p><cite><strong>Jodie Tate<\/strong><\/cite><\/p>\n<p><cite>VP Retail Ops | ASDA<\/cite><\/p><\/blockquote>\n<p>&nbsp;<\/p>\n<h2>Wie wirken sich die Prozesse auf das Lernen aus?<\/h2>\n<p>In einer Studie des CIPD aus dem Jahr 2020 \u00fcber das Lernen am Arbeitsplatz wurde festgestellt, dass die Einstellung zum Lernen und zur Entwicklung auf dem richtigen Weg ist, dass aber immer noch eine Kluft zwischen den Absichten und den zugewiesenen Ressourcen besteht.<\/p>\n<p><em>&#8222;Obwohl der Einsatz von Technologie seit unserer letzten Umfrage zugenommen hat, vers\u00e4umen es die Unternehmen, neue Technologien zu nutzen, die das Lernen wirksamer machen w\u00fcrden und die zunehmend auch in anderen Bereichen des Lebens der Lernenden erwartet werden.&#8220; <\/em><sup>1<\/sup><\/p>\n<p>&nbsp;<\/p>\n<h2>Bei Attensi haben wir aus erster Hand erfahren, wie die Einf\u00fchrung von prozessorientiertem Training die Ausbildung verbessern kann<\/h2>\n<p>Der internationale Konzern Wilhelmsen hat nach der Einf\u00fchrung eines Simulationstrainings in seinem Unternehmen folgende Zahlen vorgelegt.<\/p>\n<ul>\n<li>95% der Wilhelmsen-Mitarbeitenden, die an dem Training teilgenommen haben, k\u00f6nnen jetzt nachweisen, dass sie einen Prozess beherrschen, und sind deshalb zertifiziert worden.<\/li>\n<li>91% gaben an, dass ihnen das Training in einer realen Situation bei der Arbeit geholfen hat.<\/li>\n<li>87% gaben an, dass sie das Training als einfach und intuitiv in der Anwendung empfanden.<\/li>\n<\/ul>\n<p>Wir sind gespannt, was die Zukunft des Einzelhandels bringt. Eines ist jedoch sicher. Sie brauchen ein Training, das so flexibel und anpassungsf\u00e4hig ist wie Ihr Unternehmen. Hier kann Attensi helfen.<\/p>\n<p>Buchen Sie noch heute eine Demo bei uns und <a href=\"https:\/\/live.retail-week.com\/\">besuchen Sie uns auf der n\u00e4chsten Retail Week Live.<\/a><\/p>\n                <\/div>\n            \n        <\/div>\n\n        \n    <\/div>\n\n    <style>@media screen and (min-width:90em){section.pb-texteditor{padding:6rem 0}}@media screen and (min-width:62.0625em) and (max-width:89.9375em){section.pb-texteditor{padding:4.5rem 0}}@media screen and (min-width:48em) and (max-width:62em){section.pb-texteditor{padding:4rem 0}}@media screen and (max-width:47.9375em){section.pb-texteditor{padding:2.5rem 0}}section.pb-texteditor.no-top-padding{padding-top:0!important}section.pb-texteditor.no-bottom-padding{padding-bottom:0!important}section.pb-texteditor.bg-storm{background:#1B2231}section.pb-texteditor.bg-stormlight{background:#20293C}section.pb-texteditor.bg-storm :not(.btn),section.pb-texteditor.bg-storm ul li::marker,section.pb-texteditor.bg-stormlight 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blockquote{margin-left:9%;margin-right:9%}}<\/style>\n<\/section>\n\n\n<section class=\"pb-share bg-white\">\n    <div class=\"block-inner\">\n        <div class=\"grid side-padding rg-15 align-grid\">\n\n            <h2>Teilen auf:<\/h2>\n            <div>\n                <ul class=\"sharing\">\n                    <li class=\"sharing-link\">\n                        <a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https%3A%2F%2Fattensi.com%2Fde%2Fressourcen%2Finsights%2Fwie-gamifiziertes-simulationstraining-ihren-einzelhandelsmitarbeitern-helfen-wird-wachsende-erwartungen-zu-erfuellen%2F\" aria-label=\"Facebook\">\n                            Facebook\n                        <\/a>\n                    <\/li>\n                    <li class=\"sharing-link\" aria-label=\"X\/Twitter\">\n                        <a href=\"http:\/\/twitter.com\/share?text=Wie gamifiziertes Simulationstraining Ihren Einzelhandelsmitarbeitern helfen wird, wachsende Erwartungen zu 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ul{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:row wrap;flex-flow:row wrap;margin:-0.3125rem -0.625rem;list-style:none;padding:0}section.pb-share ul li{padding:0.3125rem}section.pb-share ul li a{display:inline-block;padding:0.3125rem;color:#000000;-webkit-transition:opacity 0.3s;transition:opacity 0.3s}section.pb-share ul li a:hover{opacity:0.7}<\/style>\n<\/section>\n\n\n<section class=\"pb-contact bg-stormlight  layout-stacked\" >\n    <div class=\"bg-grid full grid cg-0 rg-0\">\n\n                    <div class=\"bg-col\"><img decoding=\"async\" width=\"1\" height=\"1\" src=\"https:\/\/attensi.com\/wp-content\/uploads\/Graphic-Background-new-1.svg\" class=\"attachment-full size-full\" alt=\"\" loading=\"lazy\" \/><\/div>        \n        <div class=\"content-col\">\n\n            <div class=\"structure-grid side-padding grid-12 grid-m-8 grid-s-4 rg-xxl-75 rg-xl-70 rg-55 rg-m-60 rg-s-40\">\n\n                                    <div class=\"intro-section fade-me\">\n\n                        \n                                                                                    <h2 class=\"block-heading\">Sind Sie bereit, <span>Ihr Training auf das n\u00e4chste Level zu bringen?<\/span><\/h2>\n                                                    \n                        \n                    <\/div>\n                \n                \n                <div class=\"form-col\">\n\n                                            \n                            \n                        \n                            \n                        \n                                                            <div class=\"form-wrapper fade-me\">\n\n                                    \n                                                                            \n\t\t\t\t\t\t<script>\n\t\t\t\t\t\t\twindow.hsFormsOnReady = window.hsFormsOnReady || [];\n\t\t\t\t\t\t\twindow.hsFormsOnReady.push(()=>{\n\t\t\t\t\t\t\t\thbspt.forms.create({\n\t\t\t\t\t\t\t\t\tportalId: 26059872,\n\t\t\t\t\t\t\t\t\tformId: \"22d945b3-62ce-42d6-88cb-6dc41482bd95\",\n\t\t\t\t\t\t\t\t\ttarget: \"#hbspt-form-1775407269000-3256661390\",\n\t\t\t\t\t\t\t\t\tregion: \"eu1\",\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t})});\n\t\t\t\t\t\t<\/script>\n\t\t\t\t\t\t<div class=\"hbspt-form\" id=\"hbspt-form-1775407269000-3256661390\"><\/div>                                    \n                                <\/div>\n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                 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                         \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                                            \n                <\/div>\n            <\/div>\n\n        <\/div>\n    <\/div>\n\n    <style>@media screen and (min-width:90em){section.pb-contact .bg-grid .content-col{padding:6rem 0}}@media screen and (min-width:62.0625em) and (max-width:89.9375em){section.pb-contact .bg-grid .content-col{padding:4.5rem 0}}@media screen and (min-width:48em) and 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.bg-col{overflow:hidden;position:relative;text-align:left}section.pb-contact .bg-grid .bg-col img,section.pb-contact .bg-grid .bg-col picture{width:100%;height:100%;font-family:\"object-fit:cover\";-o-object-fit:cover;object-fit:cover;position:absolute}@media screen and (max-width:47.9375em){section.pb-contact .bg-grid .bg-col{display:none}}@media screen and (min-width:90em){section.pb-contact.layout-standard .structure-grid .intro-section{grid-column:4\/-4}section.pb-contact.layout-standard .structure-grid .text-col{-ms-grid-column:1;-ms-grid-column-span:5;grid-column:1\/6}section.pb-contact.layout-standard .structure-grid .form-col{-ms-grid-column:7;-ms-grid-column-span:6;grid-column:7\/13}}@media screen and (min-width:62.0625em) and (max-width:89.9375em){section.pb-contact.layout-standard .structure-grid .intro-section{grid-column:3\/-3}section.pb-contact.layout-standard .structure-grid .text-col{-ms-grid-column:1;-ms-grid-column-span:5;grid-column:1\/6}section.pb-contact.layout-standard .structure-grid .form-col{-ms-grid-column:7;-ms-grid-column-span:6;grid-column:7\/13}}@media screen and (min-width:48em) and (max-width:62em){section.pb-contact.layout-standard .structure-grid .form-col,section.pb-contact.layout-standard .structure-grid .intro-section,section.pb-contact.layout-standard .structure-grid .text-col{grid-column:2\/-2}}@media screen and (max-width:47.9375em){section.pb-contact.layout-standard .structure-grid .form-col,section.pb-contact.layout-standard .structure-grid .intro-section,section.pb-contact.layout-standard .structure-grid .text-col{grid-column:1\/-1}}@media screen and (min-width:90em){section.pb-contact.layout-flipped .structure-grid .intro-section{grid-column:4\/-4;-ms-grid-row:1;grid-row:1}section.pb-contact.layout-flipped .structure-grid .text-col{grid-column:8\/-1;-ms-grid-row:2;grid-row:2}section.pb-contact.layout-flipped .structure-grid .form-col{-ms-grid-column:1;-ms-grid-column-span:6;grid-column:1\/7;-ms-grid-row:2;grid-row:2}}@media screen and (min-width:62.0625em) and (max-width:89.9375em){section.pb-contact.layout-flipped .structure-grid .intro-section{grid-column:3\/-3;-ms-grid-row:1;grid-row:1}section.pb-contact.layout-flipped .structure-grid .text-col{grid-column:8\/-1;-ms-grid-row:2;grid-row:2}section.pb-contact.layout-flipped .structure-grid .form-col{-ms-grid-column:1;-ms-grid-column-span:6;grid-column:1\/7;-ms-grid-row:2;grid-row:2}}@media screen and (min-width:48em) and (max-width:62em){section.pb-contact.layout-flipped .structure-grid .form-col,section.pb-contact.layout-flipped .structure-grid .intro-section,section.pb-contact.layout-flipped .structure-grid .text-col{grid-column:2\/-2}}@media screen and (max-width:47.9375em){section.pb-contact.layout-flipped .structure-grid .form-col,section.pb-contact.layout-flipped .structure-grid .intro-section,section.pb-contact.layout-flipped .structure-grid .text-col{grid-column:1\/-1}}@media screen and (min-width:90em){section.pb-contact.layout-stacked .structure-grid .intro-section{grid-column:4\/-4}section.pb-contact.layout-stacked .structure-grid .form-col,section.pb-contact.layout-stacked .structure-grid .text-col{grid-column:5\/-5}}@media screen and (min-width:62.0625em) and (max-width:89.9375em){section.pb-contact.layout-stacked .structure-grid .intro-section{grid-column:3\/-3}section.pb-contact.layout-stacked .structure-grid .form-col,section.pb-contact.layout-stacked .structure-grid .text-col{grid-column:4\/-4}}@media screen and (min-width:48em) and (max-width:62em){section.pb-contact.layout-stacked .structure-grid .form-col,section.pb-contact.layout-stacked .structure-grid .intro-section,section.pb-contact.layout-stacked .structure-grid .text-col{grid-column:2\/-2}}@media screen and (max-width:47.9375em){section.pb-contact.layout-stacked .structure-grid .form-col,section.pb-contact.layout-stacked .structure-grid .intro-section,section.pb-contact.layout-stacked .structure-grid .text-col{grid-column:1\/-1}}<\/style>\n<\/section>\n\n\n<section class=\"pb-post-type bg-storm layout-entry \" >\n\n  <div class=\"side-padding grid\">\n    <div>\n\n                        <h2 class=\"block-heading no-text\">Das k\u00f6nnte Sie auch interessieren<\/h2>\n              \n      \n      \n\n        \n        \n                      <div class=\"flex-grid center col-4\">\n                        \n                \n<article class=\"post-types-card standard-title\">\n  <div class=\"wrapper grid acs rg-20 rg-m-20 rg-s-15\">\n\n    \n              <div class=\"top always-show\">\n          <a class=\"wrapper-link\" href=\"https:\/\/attensi.com\/de\/ressourcen\/insights\/dei-wie-koennen-sie-echten-mehrwert-schaffen\/\">\n            <div class=\"img-wrapper\">\n              <img decoding=\"async\" src=\"https:\/\/attensi.com\/wp-content\/uploads\/attensi-partner-holding-phone-2048x11341-1-1280x709.png\" alt=\"DEI &#8211; wie k\u00f6nnen Sie echten Mehrwert schaffen?\" loading=\"lazy\" \/>            <\/div>\n          <\/a>\n        <\/div>\n          \n    <div class=\"bottom grid rg-20 rg-m-20 rg-s-15\">\n\n              <h3>DEI &#8211; wie k\u00f6nnen Sie echten Mehrwert schaffen?<\/h3>\n      \n      \n\n      <div class=\"read-more-wrapper\">\n        <a href=\"https:\/\/attensi.com\/de\/ressourcen\/insights\/dei-wie-koennen-sie-echten-mehrwert-schaffen\/\"><span>Mehr lesen<\/span><\/a>\n      <\/div>\n\n    <\/div>\n\n  <\/div>\n<\/article>                        \n                \n<article class=\"post-types-card standard-title\">\n  <div class=\"wrapper grid acs rg-20 rg-m-20 rg-s-15\">\n\n    \n              <div class=\"top always-show\">\n          <a class=\"wrapper-link\" href=\"https:\/\/attensi.com\/de\/ressourcen\/insights\/das-gastgewerbe-ist-kaputt-ist-richtiges-training-die-rettung\/\">\n            <div class=\"img-wrapper\">\n              <img decoding=\"async\" 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.block-heading,section.pb-post-type.bg-stormlight .intro-text,section.pb-post-type.bg-stormlight .pagination-wrap .page-numbers{color:#FFFFFF}section.pb-post-type.bg-storm .btn,section.pb-post-type.bg-stormlight .btn{color:#FFFFFF;border-color:#FFFFFF}section.pb-post-type.bg-storm .btn:after,section.pb-post-type.bg-stormlight .btn:after{background-color:#56BCCF}section.pb-post-type.bg-storm .btn:hover,section.pb-post-type.bg-stormlight .btn:hover{background:rgba(86,188,207,0.2)}section.pb-post-type.bg-storm .pagination-wrap .page-numbers.current,section.pb-post-type.bg-stormlight .pagination-wrap .page-numbers.current{background:rgba(255,255,255,0.1)}section.pb-post-type.bg-storm{background:#1B2231}section.pb-post-type.bg-stormlight{background:#20293C}@-webkit-keyframes fadein{0%{opacity:0;-webkit-transform:scale(0.8);transform:scale(0.8)}to{opacity:1}}@keyframes fadein{0%{opacity:0;-webkit-transform:scale(0.8);transform:scale(0.8)}to{opacity:1}}@-webkit-keyframes 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a{display:-webkit-inline-box;display:-ms-inline-flexbox;display:inline-flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;color:inherit;text-decoration:none;font-weight:900;color:#FFFFFF;line-height:1.5}section.pb-post-type .post-types-card .wrapper .bottom .read-more-wrapper a:after{margin-left:0.5rem;display:inline-block;position:relative;content:\"\";-webkit-mask-position:center;mask-position:center;-webkit-mask-size:100%;mask-size:100%;-webkit-mask-repeat:no-repeat;mask-repeat:no-repeat;-webkit-mask-image:url(\"\/wp-content\/themes\/attensi2022-live\/assets\/arrow.svg\");mask-image:url(\"\/wp-content\/themes\/attensi2022-live\/assets\/arrow.svg\");background-color:#56BCCF;height:0.9375rem;width:0.9375rem;min-height:0.9375rem;min-width:0.9375rem;-webkit-transition:-webkit-transform 0.3s;transition:-webkit-transform 0.3s;transition:transform 0.3s;transition:transform 0.3s,-webkit-transform 0.3s}section.pb-post-type .post-types-card .wrapper .bottom 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.btn-wrap{text-align:center}@media screen and (min-width:90em){section.pb-post-type.layout-entry .btn-wrap{margin-top:5rem}}@media screen and (min-width:62.0625em) and (max-width:89.9375em){section.pb-post-type.layout-entry .btn-wrap{margin-top:3.75rem}}@media screen and (min-width:48em) and (max-width:62em){section.pb-post-type.layout-entry .btn-wrap{margin-top:3.125rem}}@media screen and (max-width:47.9375em){section.pb-post-type.layout-entry .btn-wrap{margin-top:2.5rem}}<\/style>\n<\/section>\n\n\n<section class=\"pb-texteditor bg-stormlight  width-narrow\" id=\"sources\">\n    <div class=\"main-grid side-padding grid-12 grid-m-8 grid-s-4 rg-xxl-75 rg-xl-70 rg-55 rg-m-60 rg-s-40 \">\n\n        \n        <div class=\"text-section fade-me\">\n\n                            <div class=\"the-content\">\n                    <h3>Quelle<\/h3>\n<ol class=\"sources\">\n<li>CIPD. (2020) Learning and skills at work 2020. London: Chartered Institute of\u00a0Personnel and Development, <em>cipd.org\/globalassets\/media\/comms\/news\/asd1learning-skills-work-report-1_tcm18-79434.pdf<\/em><\/li>\n<\/ol>\n                <\/div>\n            \n        <\/div>\n\n        \n    <\/div>\n\n    \n<\/section>","protected":false},"excerpt":{"rendered":"<p>Auf dem Weg ins Jahr 2022 zeichnen sich bereits einige klare Trends f\u00fcr den Einzelhandel ab. Was w\u00fcnschen sich die Kunden? Was erwarten sie von den Besch\u00e4ftigten im Einzelhandel?<\/p>\n","protected":false},"author":38,"featured_media":41183,"parent":32280,"menu_order":16,"template":"","learn-tax":[31,81],"class_list":["post-43358","learn","type-learn","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Gamifiziertes Training f\u00fcr den Einzelhandel | Attensi<\/title>\n<meta name=\"description\" content=\"Erfahren Sie, wie gamifiziertes Simulationstraining Einzelhandelsmitarbeitern hilft, Kundenerwartungen zu erf\u00fcllen und Leistung zu verbessern.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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