{"id":41363,"date":"2022-08-03T07:44:38","date_gmt":"2022-08-03T05:44:38","guid":{"rendered":"https:\/\/attensi.dev.kodeks.no\/?post_type=learn&#038;p=41363"},"modified":"2024-02-12T11:15:44","modified_gmt":"2024-02-12T10:15:44","slug":"der-aufstieg-der-maschinen","status":"publish","type":"learn","link":"https:\/\/attensi.com\/de\/ressourcen\/insights\/der-aufstieg-der-maschinen\/","title":{"rendered":"Der Aufstieg der Maschinen"},"content":{"rendered":"\n\n<section class=\"pb-hero  left-right bg-storm \" >\n\n  \n    <div class=\"block-inner\">\n      <div class=\"bg-grid grid cg-0 rg-0 full\">\n\n        \n        <div class=\"content-col\">\n          <div class=\"padding-el grid rg-50 rg-m-40 rg-s-30\">\n\n                          <div class=\"breadcrumbs\">\n                <div class=\"grid side-padding\">\n                  <div>\n                    <span property=\"itemListElement\" typeof=\"ListItem\"><a property=\"item\" typeof=\"WebPage\" title=\"Gehe zu Attensi.\" href=\"https:\/\/attensi.com\/de\/\" class=\"home\" aria-current=\"page\"><span property=\"name\">Attensi<\/span><\/a><meta property=\"position\" content=\"1\"><\/span>                  <\/div>\n                <\/div>\n              <\/div>\n            \n            <div class=\"main-grid side-padding grid-12 ac standard\">\n              <div class=\"text-col grid-12 grid-m-8 grid-s-4 rg-75 rg-m-0 rg-s-25\">\n                <div class=\"inner-text-col\">\n\n                                      <h1>\n                                                                    <span style=\"font-size: 24px\">INSIGHTS<\/span><br>Der Aufstieg der Maschinen                                          <\/h1>\n                  \n                  \n                                          <p class=\"lead\">Mit der zunehmenden Beliebtheit digitaler Verkaufsautomaten f\u00fcr die Kundenbestellung werden die Soft Skills f\u00fcr das Personal im Front-of-House-Bereich immer wichtiger, schreibt Greg Hull, SVP of Commercial Operations US bei Attensi.<\/p>\n                    \n                  \n                <\/div>\n\n\n                \n              <\/div>\n\n              <div class=\"img-col mt-featured\">\n\n                \n                                      <div class=\"img-wrapper\">\n                      <img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"801\" src=\"https:\/\/attensi.com\/wp-content\/uploads\/shutterstock_779264281-1200x801-1.jpg\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"\" \/>                    <\/div>\n\n                  \n                \n              <\/div>\n\n            <\/div>\n\n          <\/div>\n\n        <\/div>\n      <\/div>\n    <\/div>\n\n  \n\n  <style>section.pb-hero.bg-storm{background:#1B2231}section.pb-hero.bg-stormlight{background:#20293C}section.pb-hero h1 span:not(.heading-icon){color:#56BCCF}section.pb-hero 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.content-col{padding-top:var(--header-height)}<\/style>\n<\/section>\n\n\n<section class=\"pb-texteditor bg-white no-bottom-padding width-broader\" >\n    <div class=\"main-grid side-padding grid-12 grid-m-8 grid-s-4 rg-xxl-75 rg-xl-70 rg-55 rg-m-60 rg-s-40 \">\n\n        \n        <div class=\"text-section fade-me\">\n\n                            <div class=\"the-content\">\n                    <p><sub><em>Von Greg Hull, SVP of Commercial Operations, US. Artikel urspr\u00fcnglich ver\u00f6ffentlicht in\u00a0<a href=\"https:\/\/www.mca-insight.com\/opinion\/the-rise-of-the-machines\/669885.article\" target=\"_blank\" rel=\"noopener\">MCA Insights.<\/a><\/em><\/sub><\/p>\n<p>Die Nachfrage nach Restaurant-Verkaufsautomaten steigt rapide an. Laut Statista bel\u00e4uft sich der weltweite Umsatz mit den Ger\u00e4ten im Jahr 2021 auf sch\u00e4tzungsweise 23 Mrd. \u00a3 (28,34 Mrd. $), gegen\u00fcber 22 Mrd. \u00a3 (26,63 Mrd. $) im Jahr 2020, und wird bis 2028 voraussichtlich auf 37 Mrd. \u00a3 (45,32 Mrd. $) ansteigen.<\/p>\n<p>Dies sind zwar globale Statistiken, aber man muss nur in eine Fast-Food-Kette oder ein QSR-Restaurant in der N\u00e4he gehen, um Reihen von Automaten zu sehen, die die Bestellungen der Kunden entgegennehmen.<\/p>\n<p>Die weltweit t\u00e4tige Fast-Food-Kette McDonald\u2019s hat berichtet, dass Restaurants mit solchen Ger\u00e4ten einen durchschnittlichen Umsatzzuwachs von 5% verzeichnen konnten. Der Grund: Die Kunden sch\u00e4tzen Kontrolle, Auswahl und Personalisierung.<\/p>\n<p>Die Restaurantkette Leon begann erst 2020 mit der Einf\u00fchrung digitaler Verkaufsautomaten, doch inzwischen sind sie mit 85-95% aller Bestellungen der wichtigste Verkaufskanal in den Filialen. Und das Unternehmen meldete einen durchschnittlichen Anstieg des Transaktionswerts um 10-15% im Vergleich zu herk\u00f6mmlichen POS-Transaktionen.<\/p>\n<p>All dies ist Teil der digitalen Entwicklung, die sich auf dem Markt f\u00fcr Essen und Trinken abspielt. Nach Angaben des Marktforschungsunternehmens The NPD Group sind digitale Bestellungen \u00fcber Drive-Thru und digitale Terminals in der Gastronomie in den letzten vier Jahren um 23% auf einen Umsatz von 20 Mrd. Pfund (23 Mrd. US-Dollar) gestiegen.<\/p>\n<p>Der digitale Selbstbedienungs-Bestellservice Tillster fand heraus, dass 65% der Kunden angaben, sie w\u00fcrden ein Restaurant h\u00e4ufiger besuchen, wenn Selbstbedienungsger\u00e4te angeboten w\u00fcrden, wobei 30% angaben, sie w\u00fcrden am liebsten an einem Automaten bestellen.<\/p>\n<p>Man kann die Statistiken der Hersteller von digitalen Bestelldiensten mit Vorsicht genie\u00dfen \u2013 aber es l\u00e4sst sich nicht leugnen, dass diese Ger\u00e4te bei den Kunden auf dem Vormarsch sind. Allerdings kann man nicht einfach einen Automaten aufstellen und erwarten, dass er den Umsatz einf\u00e4hrt.<\/p>\n<p>Ihre Mitarbeitenden an der Kasse sind nach wie vor ein wichtiger Bestandteil des Kundenerlebnisses. Ihre Rolle wird sich jedoch \u00e4ndern \u2013 Ihre Mitarbeitenden werden Gastgeber f\u00fcr die Kunden sein, anstatt nur hinter der Kasse zu arbeiten.<\/p>\n<p>&nbsp;<\/p>\n<h2>\u2018Es sind die Soft Skills, die Ihr Unternehmen auszeichnen werden\u2019<\/h2>\n<p>In vielerlei Hinsicht wird der Job an der Kasse anspruchsvoller werden. Sie m\u00fcssen die Kunden w\u00e4hrend ihres gesamten Aufenthalts begleiten \u2013 von der ersten Begr\u00fc\u00dfung \u00fcber den Service bis hin zur Beantwortung von Kundenfragen. Sie werden zu Botschaftern f\u00fcr Ihre Marke und Ihr Unternehmen.<\/p>\n<p>Und hier ist der Grund, warum es so wichtig ist, dass sie ihre neue Rolle richtig ausf\u00fcllen: Der Bericht der \u201aOmbudsmann Services\u2018 von 2017 sch\u00e4tzt, dass britische Unternehmen jedes Jahr etwa 37 Milliarden Pfund aufgrund von schlechtem Kundenservice verlieren. Eine erschreckende Zahl.<\/p>\n<p>Um bei den Kunden den richtigen Ton zu treffen, m\u00fcssen die Mitarbeitenden \u00fcber detaillierte Kenntnisse der Verfahren und Produkte verf\u00fcgen, um einen erstklassigen Kundenservice zu bieten. Gerade letzteres ist der grundlegende Unterschied zwischen Mensch und Maschine.<\/p>\n<p>Soft Skills wie Einf\u00fchlungsverm\u00f6gen, Augenkontakt und eine einladende K\u00f6rpersprache sind das, was Ihr Unternehmen auszeichnet.<\/p>\n<p>Schlie\u00dflich richten Kunden ihre W\u00fcnsche, ihr Lob oder ihre Beschwerden an einen Menschen, nicht an eine Maschine. Im Umgang mit diesen Interaktionen m\u00fcssen Ihre Mitarbeiter gl\u00e4nzen. Es klingt offensichtlich, aber menschliche F\u00e4higkeiten sind der Vorteil, den Ihre Mitarbeiter gegen\u00fcber digitalen Automaten haben.<\/p>\n<p>Jetzt ist es an der Zeit, dass Ihre Mitarbeitenden diese F\u00e4higkeiten entwickeln und in dynamischere Rollen schl\u00fcpfen. Wie wir bereits erw\u00e4hnt haben, m\u00fcssen sie ihr Produktwissen erweitern, verstehen, wie man mit Kundeninteraktionen umgeht, und ihre F\u00e4higkeiten im Kundenservice ausbauen.<\/p>\n<p>Doch wie k\u00f6nnen Sie Ihre Mitarbeitenden in der schnellen und hektischen Hotelbranche weiterbilden? Einer der effizientesten Wege ist der Einsatz von Technologie als Teil der Ausbildung.<\/p>\n<p>&nbsp;<\/p>\n<h2>\u2018Eine Kombination aus Technik und menschlichem Kontakt wird zum Erfolg f\u00fchren\u2019<\/h2>\n<p>Die Einf\u00fchrung von Trainings, die nicht in einem Klassenzimmer stattfinden m\u00fcssen und auf die jederzeit und \u00fcberall zugegriffen werden kann, gibt Ihren Mitarbeitenden die Freiheit und Flexibilit\u00e4t, sich zu einem Zeitpunkt und an einem Ort weiterzubilden, der ihnen passt.<\/p>\n<p>Und das ist nicht der einzige Vorteil: Wenn Sie Ihren Mitarbeitenden eine sichere digitale Umgebung bieten, k\u00f6nnen sie ihre Soft Skills auch au\u00dferhalb des Arbeitsplatzes weiterentwickeln und so psychologisch sch\u00e4dliche Fehlschl\u00e4ge am Arbeitsplatz vermeiden. Mit der richtigen Schulung werden Ihre Mitarbeitenden \u00fcber die grundlegenden Anforderungen ihrer Rolle hinauswachsen und die F\u00e4higkeiten entwickeln, das Beste aus Ihrem Unternehmen herauszuholen.<\/p>\n<p>Wir sollten digitale Schalter also nicht als Ersatz f\u00fcr den menschlichen Service sehen, sondern als willkommene Erg\u00e4nzung.<\/p>\n<p>Mensch und Maschine k\u00f6nnen harmonisch zusammenarbeiten.<\/p>\n<p>Automaten k\u00f6nnen einfache lineare Kundentransaktionen abwickeln, z. B. wenn ein Kunde ein Gericht, eine Beilage und ein Getr\u00e4nk ausw\u00e4hlt, bevor er bezahlt. Diejenigen, die nach Produktkenntnissen suchen, die \u00fcber das hinausgehen, was auf dem Bildschirm angezeigt wird \u2013 z. B. woher die Speisen und Getr\u00e4nke stammen \u2013 k\u00f6nnen mit einem echten Menschen sprechen. Hier kann man die Kunden begeistern und f\u00fcr sich gewinnen.<\/p>\n<p>Es ist diese Kombination aus Technologie und menschlichem Kontakt, die Ihr Unternehmen und Ihre Marke in die Zukunft f\u00fchren wird.<\/p>\n<p><strong><em>Attensi<\/em><\/strong><em> ist der weltweit f\u00fchrende Anbieter von hochwirksamen gamifizierten Trainings und arbeitet mit Partnern wie YO! Sushi, Itsu, und Leon zusammen. M\u00f6chten Sie mehr erfahren?\u00a0<\/em><\/p>\n                <\/div>\n            \n        <\/div>\n\n        \n    <\/div>\n\n    <style>@media screen and (min-width:90em){section.pb-texteditor{padding:6rem 0}}@media screen and (min-width:62.0625em) and (max-width:89.9375em){section.pb-texteditor{padding:4.5rem 0}}@media screen and (min-width:48em) and (max-width:62em){section.pb-texteditor{padding:4rem 0}}@media screen and (max-width:47.9375em){section.pb-texteditor{padding:2.5rem 0}}section.pb-texteditor.no-top-padding{padding-top:0!important}section.pb-texteditor.no-bottom-padding{padding-bottom:0!important}section.pb-texteditor.bg-storm{background:#1B2231}section.pb-texteditor.bg-stormlight{background:#20293C}section.pb-texteditor.bg-storm :not(.btn),section.pb-texteditor.bg-storm ul li::marker,section.pb-texteditor.bg-stormlight :not(.btn),section.pb-texteditor.bg-stormlight ul li::marker{color:#FFFFFF}section.pb-texteditor.bg-storm .the-content 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.text-section{-ms-grid-column:1;-ms-grid-column-span:11;grid-column:1\/12}}@media screen and (min-width:48em) and (max-width:62em){section.pb-texteditor.width-broader .main-grid .text-section{grid-column:1\/-1;padding-left:5%;padding-right:5%}}@media screen and (max-width:47.9375em){section.pb-texteditor.width-broader .main-grid .text-section{grid-column:1\/-1;padding-right:5%}}@media screen and (min-width:90em){section.pb-texteditor.width-full .main-grid>div{grid-column:2\/-2}section.pb-texteditor.width-full .main-grid.left-align-container>div{-ms-grid-column:1;-ms-grid-column-span:10;grid-column:1\/11}}@media screen and (min-width:62.0625em) and (max-width:89.9375em){section.pb-texteditor.width-full .main-grid>div{grid-column:2\/-2}section.pb-texteditor.width-full .main-grid.left-align-container>div{-ms-grid-column:1;-ms-grid-column-span:11;grid-column:1\/12}}@media screen and (min-width:48em) and (max-width:62em){section.pb-texteditor.width-full .main-grid>div{grid-column:1\/-1}}@media screen and (max-width:47.9375em){section.pb-texteditor.width-full .main-grid>div{grid-column:1\/-1}}@media screen and (min-width:90em){section.pb-texteditor.width-broader blockquote{margin-left:10%;margin-right:10%}}@media screen and (min-width:62.0625em) and (max-width:89.9375em){section.pb-texteditor.width-broader blockquote{margin-left:8%;margin-right:8%}}@media screen and (min-width:48em) and (max-width:62em){section.pb-texteditor.width-broader blockquote{margin-left:9%;margin-right:9%}}@media screen and (min-width:90em){section.pb-texteditor.width-full blockquote{margin-left:10%;margin-right:10%}}@media screen and (min-width:62.0625em) and (max-width:89.9375em){section.pb-texteditor.width-full blockquote{margin-left:8%;margin-right:8%}}@media screen and (min-width:48em) and (max-width:62em){section.pb-texteditor.width-full blockquote{margin-left:9%;margin-right:9%}}<\/style>\n<\/section>\n\n\n<section class=\"pb-share bg-white\">\n    <div class=\"block-inner\">\n        <div class=\"grid side-padding rg-15 align-grid\">\n\n            <h2>Teilen auf:<\/h2>\n            <div>\n                <ul class=\"sharing\">\n                    <li class=\"sharing-link\">\n                        <a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https%3A%2F%2Fattensi.com%2Fde%2Fressourcen%2Finsights%2Fder-aufstieg-der-maschinen%2F\" aria-label=\"Facebook\">\n                            Facebook\n                        <\/a>\n                    <\/li>\n                    <li class=\"sharing-link\" aria-label=\"X\/Twitter\">\n                        <a href=\"http:\/\/twitter.com\/share?text=Der Aufstieg der Maschinen&#038;url=https%3A%2F%2Fattensi.com%2Fde%2Fressourcen%2Finsights%2Fder-aufstieg-der-maschinen%2F\">\n                            X\/Twitter\n                        <\/a>\n                    <\/li>\n                    <li class=\"sharing-link\">\n                        <a 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screen and (min-width:48em) and (max-width:62em){section.pb-share h2{font-size:1.25rem}}@media screen and (max-width:47.9375em){section.pb-share h2{font-size:1.125rem}}section.pb-share h2{color:#000000}@media screen and (min-width:62.0625em){section.pb-share .align-grid{-webkit-box-pack:end;-ms-flex-pack:end;justify-content:end}}section.pb-share ul{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:row wrap;flex-flow:row wrap;margin:-0.3125rem -0.625rem;list-style:none;padding:0}section.pb-share ul li{padding:0.3125rem}section.pb-share ul li a{display:inline-block;padding:0.3125rem;color:#000000;-webkit-transition:opacity 0.3s;transition:opacity 0.3s}section.pb-share ul li a:hover{opacity:0.7}<\/style>\n<\/section>\n\n\n<section class=\"pb-contact bg-stormlight  layout-stacked\" >\n    <div class=\"bg-grid full grid cg-0 rg-0\">\n\n                    <div class=\"bg-col\"><img decoding=\"async\" width=\"1\" height=\"1\" src=\"https:\/\/attensi.com\/wp-content\/uploads\/Graphic-Background-new-1.svg\" class=\"attachment-full size-full\" alt=\"\" loading=\"lazy\" \/><\/div>        \n        <div class=\"content-col\">\n\n            <div class=\"structure-grid side-padding grid-12 grid-m-8 grid-s-4 rg-xxl-75 rg-xl-70 rg-55 rg-m-60 rg-s-40\">\n\n                                    <div class=\"intro-section fade-me\">\n\n                        \n                                                                                    <h2 class=\"block-heading\">Sind Sie bereit, <span>Ihr Training auf das n\u00e4chste Level zu bringen?<\/span><\/h2>\n                                                    \n                        \n                    <\/div>\n                \n                \n                <div class=\"form-col\">\n\n                                            \n                            \n                        \n                            \n                        \n                                                            <div class=\"form-wrapper fade-me\">\n\n                                    \n                                                                            \n\t\t\t\t\t\t<script>\n\t\t\t\t\t\t\twindow.hsFormsOnReady = window.hsFormsOnReady || [];\n\t\t\t\t\t\t\twindow.hsFormsOnReady.push(()=>{\n\t\t\t\t\t\t\t\thbspt.forms.create({\n\t\t\t\t\t\t\t\t\tportalId: 26059872,\n\t\t\t\t\t\t\t\t\tformId: \"22d945b3-62ce-42d6-88cb-6dc41482bd95\",\n\t\t\t\t\t\t\t\t\ttarget: \"#hbspt-form-1777629842000-5306321794\",\n\t\t\t\t\t\t\t\t\tregion: \"eu1\",\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t})});\n\t\t\t\t\t\t<\/script>\n\t\t\t\t\t\t<div class=\"hbspt-form\" id=\"hbspt-form-1777629842000-5306321794\"><\/div>                                    \n                                <\/div>\n                            \n                        \n                            \n                        \n                            \n                        \n    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(max-width:62em){section.pb-contact.layout-flipped .structure-grid .form-col,section.pb-contact.layout-flipped .structure-grid .intro-section,section.pb-contact.layout-flipped .structure-grid .text-col{grid-column:2\/-2}}@media screen and (max-width:47.9375em){section.pb-contact.layout-flipped .structure-grid .form-col,section.pb-contact.layout-flipped .structure-grid .intro-section,section.pb-contact.layout-flipped .structure-grid .text-col{grid-column:1\/-1}}@media screen and (min-width:90em){section.pb-contact.layout-stacked .structure-grid .intro-section{grid-column:4\/-4}section.pb-contact.layout-stacked .structure-grid .form-col,section.pb-contact.layout-stacked .structure-grid .text-col{grid-column:5\/-5}}@media screen and (min-width:62.0625em) and (max-width:89.9375em){section.pb-contact.layout-stacked .structure-grid .intro-section{grid-column:3\/-3}section.pb-contact.layout-stacked .structure-grid .form-col,section.pb-contact.layout-stacked .structure-grid .text-col{grid-column:4\/-4}}@media screen and (min-width:48em) and (max-width:62em){section.pb-contact.layout-stacked .structure-grid .form-col,section.pb-contact.layout-stacked .structure-grid .intro-section,section.pb-contact.layout-stacked .structure-grid .text-col{grid-column:2\/-2}}@media screen and (max-width:47.9375em){section.pb-contact.layout-stacked .structure-grid .form-col,section.pb-contact.layout-stacked .structure-grid .intro-section,section.pb-contact.layout-stacked .structure-grid .text-col{grid-column:1\/-1}}<\/style>\n<\/section>\n\n\n<section class=\"pb-post-type bg-storm layout-entry \" >\n\n  <div class=\"side-padding grid\">\n    <div>\n\n                        <h2 class=\"block-heading no-text\">Das k\u00f6nnte Sie auch interessieren<\/h2>\n              \n      \n      \n\n        \n        \n                      <div class=\"flex-grid center col-4\">\n                        \n                \n<article class=\"post-types-card standard-title\">\n  <div 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and (max-width:47.9375em){section.pb-post-type{padding:2.5rem 0}}section.pb-post-type.no-top-padding{padding-top:0!important}section.pb-post-type.no-bottom-padding{padding-bottom:0!important}section.pb-post-type.bg-storm .block-heading,section.pb-post-type.bg-storm .intro-text,section.pb-post-type.bg-storm .pagination-wrap .page-numbers,section.pb-post-type.bg-stormlight .block-heading,section.pb-post-type.bg-stormlight .intro-text,section.pb-post-type.bg-stormlight .pagination-wrap .page-numbers{color:#FFFFFF}section.pb-post-type.bg-storm .btn,section.pb-post-type.bg-stormlight .btn{color:#FFFFFF;border-color:#FFFFFF}section.pb-post-type.bg-storm .btn:after,section.pb-post-type.bg-stormlight .btn:after{background-color:#56BCCF}section.pb-post-type.bg-storm .btn:hover,section.pb-post-type.bg-stormlight .btn:hover{background:rgba(86,188,207,0.2)}section.pb-post-type.bg-storm .pagination-wrap .page-numbers.current,section.pb-post-type.bg-stormlight .pagination-wrap .page-numbers.current{background:rgba(255,255,255,0.1)}section.pb-post-type.bg-storm{background:#1B2231}section.pb-post-type.bg-stormlight{background:#20293C}@-webkit-keyframes fadein{0%{opacity:0;-webkit-transform:scale(0.8);transform:scale(0.8)}to{opacity:1}}@keyframes fadein{0%{opacity:0;-webkit-transform:scale(0.8);transform:scale(0.8)}to{opacity:1}}@-webkit-keyframes fadeout{0%{opacity:1}to{opacity:0;-webkit-transform:scale(0.8);transform:scale(0.8)}}@keyframes fadeout{0%{opacity:1}to{opacity:0;-webkit-transform:scale(0.8);transform:scale(0.8)}}section.pb-post-type .post-types-card .wrapper{height:100%;overflow:visible}@media screen and (max-width:47.9375em){section.pb-post-type .post-types-card .wrapper .top.hide-on-mobile{display:none}}section.pb-post-type .post-types-card .wrapper .bottom h3{line-height:1.3;color:#FFFFFF}@media screen and (min-width:62.0625em){section.pb-post-type .post-types-card .wrapper .bottom h3{font-size:1.375rem}}@media screen and (min-width:48em) and (max-width:62em){section.pb-post-type .post-types-card .wrapper .bottom h3{font-size:1.375rem}}@media screen and (max-width:47.9375em){section.pb-post-type .post-types-card .wrapper .bottom h3{font-size:1.25rem}}section.pb-post-type .post-types-card .wrapper .bottom .read-more-wrapper a{display:-webkit-inline-box;display:-ms-inline-flexbox;display:inline-flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;color:inherit;text-decoration:none;font-weight:900}section.pb-post-type .post-types-card .wrapper .bottom .read-more-wrapper a:after{margin-left:0.5rem;display:inline-block;position:relative;content:\"\";-webkit-mask-position:center;mask-position:center;-webkit-mask-size:100%;mask-size:100%;-webkit-mask-repeat:no-repeat;mask-repeat:no-repeat;-webkit-mask-image:url(\"\/wp-content\/themes\/attensi2022-live\/assets\/arrow.svg\");mask-image:url(\"\/wp-content\/themes\/attensi2022-live\/assets\/arrow.svg\");background-color:#56BCCF;height:0.9375rem;width:0.9375rem;min-height:0.9375rem;min-width:0.9375rem;-webkit-transition:-webkit-transform 0.3s;transition:-webkit-transform 0.3s;transition:transform 0.3s;transition:transform 0.3s,-webkit-transform 0.3s}section.pb-post-type .post-types-card .wrapper .bottom .read-more-wrapper a:hover:after{-webkit-transform:translateX(3px);transform:translateX(3px)}section.pb-post-type .post-types-card .wrapper .bottom .read-more-wrapper a{color:#FFFFFF;line-height:1.5}section.pb-post-type .post-types-card .wrapper .bottom .read-more-wrapper a 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(max-width:47.9375em){section.pb-post-type .post-types-card.has-client-name .wrapper .bottom h3{font-size:1.5rem}}section.pb-post-type .post-types-card .wrapper .bottom .rep{border-top:0.0625rem solid #858d9f;color:#FFFFFF}section.pb-post-type .post-types-card .wrapper .bottom .rep .rep-row{-ms-grid-columns:auto 1fr;grid-template-columns:auto 1fr;border-bottom:0.0625rem solid #858d9f;padding:0.9375rem 0}section.pb-post-type .post-types-card .wrapper .bottom .rep .rep-row .icon-wrapper img{height:auto}@media screen and (min-width:90em){section.pb-post-type .post-types-card .wrapper .bottom .rep .rep-row .icon-wrapper img{width:2.25rem}}@media screen and (min-width:62.0625em) and (max-width:89.9375em){section.pb-post-type .post-types-card .wrapper .bottom .rep .rep-row .icon-wrapper img{width:2.125rem}}@media screen and (min-width:48em) and (max-width:62em){section.pb-post-type .post-types-card .wrapper .bottom .rep .rep-row .icon-wrapper img{width:2.125rem}}@media screen and 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.wrapper .bottom .rep .rep-row .text{font-size:1.25rem}}@media screen and (min-width:62.0625em) and (max-width:89.9375em){section.pb-post-type .post-types-card .wrapper .bottom .rep .rep-row .text{font-size:1.125rem}}@media screen and (min-width:48em) and (max-width:62em){section.pb-post-type .post-types-card .wrapper .bottom .rep .rep-row .text{font-size:1.125rem}}@media screen and (max-width:47.9375em){section.pb-post-type .post-types-card .wrapper .bottom .rep .rep-row .text{font-size:1rem}}section.pb-post-type.layout-archive .filters .dropdown a{color:#FFFFFF;cursor:pointer}section.pb-post-type.layout-archive .filters .dropdown .filter-list{width:100%;list-style:none}@media screen and (min-width:62.0625em){section.pb-post-type.layout-archive .filters{margin-bottom:5rem}section.pb-post-type.layout-archive .filters .dropdown button.init{display:none}section.pb-post-type.layout-archive .filters .dropdown 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solid #FFFFFF;text-align:initial;max-width:31.25rem;-webkit-transition:opacity 0.3s,margin 0.3s,height 0.3s;transition:opacity 0.3s,margin 0.3s,height 0.3s;opacity:0;pointer-events:none;margin-top:0.1875rem;height:0}section.pb-post-type.layout-archive .filters .dropdown .filter-list.active{opacity:1;pointer-events:auto;margin-top:0.375rem;height:auto;padding:2.5rem}section.pb-post-type.layout-archive .filters .dropdown .filter-list li.filter a{padding:0.4375rem 0;display:block;text-decoration:none;color:#FFFFFF;font-size:1rem}section.pb-post-type.layout-archive .filters .dropdown .filter-list li.filter.active a{font-weight:900}}@media screen and (min-width:48em) and (max-width:62em){section.pb-post-type.layout-archive .filters{margin-bottom:3.125rem}}@media screen and (max-width:47.9375em){section.pb-post-type.layout-archive .filters{margin-bottom:1.875rem}}section.pb-post-type.layout-archive .post-types-card,section.pb-post-type.layout-archive .pre-load{-webkit-animation:fadein 0.3s 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