{"id":39092,"date":"2022-04-29T07:37:31","date_gmt":"2022-04-29T05:37:31","guid":{"rendered":"https:\/\/attensi.dev.kodeks.no\/?post_type=learn&#038;p=39092"},"modified":"2024-02-06T14:20:04","modified_gmt":"2024-02-06T13:20:04","slug":"die-wichtigsten-trends-im-gastgewerbe-fuer-2022","status":"publish","type":"learn","link":"https:\/\/attensi.com\/de\/ressourcen\/insights\/die-wichtigsten-trends-im-gastgewerbe-fuer-2022\/","title":{"rendered":"Die wichtigsten Trends im Gastgewerbe f\u00fcr 2022"},"content":{"rendered":"\n\n<section class=\"pb-hero  left-right bg-storm \" >\n\n  \n    <div class=\"block-inner\">\n      <div class=\"bg-grid grid cg-0 rg-0 full\">\n\n        \n        <div class=\"content-col\">\n          <div class=\"padding-el grid rg-50 rg-m-40 rg-s-30\">\n\n                          <div class=\"breadcrumbs\">\n                <div class=\"grid side-padding\">\n                  <div>\n                    <span property=\"itemListElement\" typeof=\"ListItem\"><a property=\"item\" typeof=\"WebPage\" title=\"Gehe zu Attensi.\" href=\"https:\/\/attensi.com\/de\/\" class=\"home\" aria-current=\"page\"><span property=\"name\">Attensi<\/span><\/a><meta property=\"position\" content=\"1\"><\/span>                  <\/div>\n                <\/div>\n              <\/div>\n            \n            <div class=\"main-grid side-padding grid-12 ac standard\">\n              <div class=\"text-col grid-12 grid-m-8 grid-s-4 rg-75 rg-m-0 rg-s-25\">\n                <div class=\"inner-text-col\">\n\n                                      <h1>\n                                                                    <span style=\"font-size: 24px\">INSIGHTS<\/span><br>Die wichtigsten Trends im Gastgewerbe f\u00fcr 2022                                          <\/h1>\n                  \n                  \n                                          <p class=\"lead\">Ohne Vorbereitung ist man zum Scheitern verurteilt. So hei\u00dft es in einem Sprichwort.<br \/>\r\n<br \/>\r\nDa die Beschr\u00e4nkungen weltweit langsam gelockert werden, kehren wir endlich in unsere geliebten Gastst\u00e4tten zur\u00fcck. Doch im Jahr 2022 wissen wir, dass die Kunden mehr denn je von ihren Gastfreundschaftserlebnissen erwarten.<\/p>\n                    \n                  \n                <\/div>\n\n\n                \n              <\/div>\n\n              <div class=\"img-col mt-custom\">\n\n                \n                                      <div class=\"img-wrapper\">\n                      <img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"1280\" src=\"https:\/\/attensi.com\/wp-content\/uploads\/shutterstock_752488966.jpg\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/attensi.com\/wp-content\/uploads\/shutterstock_752488966.jpg 1920w, https:\/\/attensi.com\/wp-content\/uploads\/shutterstock_752488966-1280x853.jpg 1280w, https:\/\/attensi.com\/wp-content\/uploads\/shutterstock_752488966-1536x1024.jpg 1536w\" sizes=\"auto, (max-width: 1920px) 100vw, 1920px\" \/>                    <\/div>\n                  \n                \n              <\/div>\n\n            <\/div>\n\n          <\/div>\n\n        <\/div>\n      <\/div>\n    <\/div>\n\n  \n\n  <style>section.pb-hero.bg-storm{background:#1B2231}section.pb-hero.bg-stormlight{background:#20293C}section.pb-hero h1 span:not(.heading-icon){color:#56BCCF}section.pb-hero .lead{line-height:1.5;font-family:\"avenir-book\",sans-serif}@media screen and (min-width:90em){section.pb-hero .lead{font-size:1.625rem}}@media screen and (min-width:62.0625em) and (max-width:89.9375em){section.pb-hero .lead{font-size:1.125rem}}@media screen and (min-width:48em) and (max-width:62em){section.pb-hero .lead{font-size:1.25rem}}@media screen and (max-width:47.9375em){section.pb-hero .lead{font-size:1.25rem}}section.pb-hero ul.buttons{list-style:none;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:row wrap;flex-flow:row wrap}@media screen and (min-width:62.0625em){section.pb-hero ul.buttons{margin:-0.6875rem}section.pb-hero ul.buttons 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section.pb-hero:first-child,body:not(.wp-admin).headerstyle-default section.pb-hero:first-child{padding-top:var(--header-height)}body:not(.wp-admin).headerstyle-dark-transparent section.pb-hero:first-child .content-col{padding-top:var(--header-height)}<\/style>\n<\/section>\n\n\n<section class=\"pb-texteditor bg-white no-bottom-padding width-broader\" >\n    <div class=\"main-grid side-padding grid-12 grid-m-8 grid-s-4 rg-xxl-75 rg-xl-70 rg-55 rg-m-60 rg-s-40 \">\n\n        \n        <div class=\"text-section fade-me\">\n\n                            <div class=\"the-content\">\n                    <p>Wir wissen, dass Mitarbeiterteams, Betriebsteams und Manager f\u00fcr Learning &amp; Development (L&amp;D) Entscheidungen dar\u00fcber treffen m\u00fcssen, wie Sie Ihre Belegschaft weiter f\u00f6rdern und entwickeln. Und Attensi ist hier, um zu helfen.<\/p>\n<p>Hier sind einige der Trends des Jahres 2022 im <a href=\"https:\/\/attensi.com\/de\/loesungen\/gastgewerbe\/\">Gastgewerbe<\/a>, die Ihre Teams kennen sollten.<\/p>\n<h2>Digitales Bestellen<\/h2>\n<p>Verschiedene Online-Bestell-Apps und andere digitale L\u00f6sungen wurden im Gastgewerbe, einschlie\u00dflich Bars, Restaurants und Hotels, schnell eingef\u00fchrt, als die Sperrstunde im Jahr 2020 in Kraft trat. Urspr\u00fcnglich wurden diese Ma\u00dfnahmen eingef\u00fchrt, um die Covid-19-Regeln einzuhalten und gleichzeitig den Betrieben zu helfen, ihre Einnahmequellen zu erhalten. Trotz einiger technischer Pannen sind wir der Meinung, dass diese neuen Technologien auf Dauer Bestand haben werden.<\/p>\n<p>Diese Meinung teilten auch Caffe Nero, Leon, Tortilla, Five Guys, Greggs und viele andere f\u00fchrende Betreiber w\u00e4hrend eines MCA-Roundtables im M\u00e4rz.<\/p>\n<h3 class=\"larger-h2\">Wichtige Themen der MCA:<\/h3>\n<ul>\n<li>Die Zukunft der digitalen Bestellung<\/li>\n<li>Verbesserte Einf\u00fchrung von digitalen Verkaufsstationen<\/li>\n<\/ul>\n<p>Obwohl viele Kunden w\u00e4hrend der Pandemie zum ersten Mal Speisen und Getr\u00e4nke \u00fcber mobile Apps bestellten, war diese Art der Bestellung kein v\u00f6llig neues Konzept. Im Jahr 2017 sorgte die beliebte Pub-Kette Wetherspoons in Gro\u00dfbritannien f\u00fcr Schlagzeilen, weil sie mit der Einf\u00fchrung ihrer mobilen Bestell-App dem traditionellen Pub den Todessto\u00df versetzte. Die Kunden konnten nun bequem von ihrem Tisch aus Speisen und Getr\u00e4nke bestellen. Die App war ein gro\u00dfer Erfolg und wurde bald in 900 Pubs im ganzen Vereinigten K\u00f6nigreich eingef\u00fchrt.<\/p>\n<p>Die Kunden lobten den Schritt von Wetherspoons. Zu den positiven R\u00fcckmeldungen geh\u00f6rten:<\/p>\n<ul>\n<li>Kein langes Anstehen an der Bar mehr<\/li>\n<li>Sie m\u00fcssen nicht mehr entscheiden, ob sie ihre Kinder am Tisch lassen oder an die Bar schleppen<\/li>\n<li>Kunden mit eingeschr\u00e4nkter Mobilit\u00e4t mussten sich nicht mehr durch ein volles Lokal bewegen<\/li>\n<\/ul>\n<p>Die Einf\u00fchrung der mobilen Bestellung hat auch soziologische Auswirkungen. Eine von flipdish.com in Auftrag gegebene Studie ergab, dass 49% der ledigen Nutzer \u00fcber die Umstellung froh sind, da die Frage, wer die Rechnung bezahlt, nun nicht mehr im Raum steht<sup>1<\/sup>. Die Studie besagt auch, dass jeder vierte 18- bis 24-J\u00e4hrige es gut findet, dass er seine Ausgaben genauer \u00fcberwachen kann, und dass mobile Apps die Gefahr verringern, dass sich Kunden in teure Eink\u00e4ufe verstricken.<\/p>\n<p>Ob Pandemie oder nicht, das Gastgewerbe sollte darauf vorbereitet sein, Trainings zu diesen Apps anzubieten. L&amp;D-Teams sollten dar\u00fcber nachdenken, Simulationen, m\u00f6gliche Fehlerbehebungen und Nischentrainings f\u00fcr den Kundenservice zu diesem Thema anzubieten.<\/p>\n<p>Und wenn Ihr Unternehmen noch nicht in mobile oder digitale Erlebnisse investiert hat, ist 2022 vielleicht der richtige Zeitpunkt, um dies zu tun.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-26531\" src=\"https:\/\/attensi.com\/wp-content\/uploads\/shutterstock_1030288768-e1651222704852-1200x968-1.jpg\" alt=\"\" width=\"1200\" height=\"968\" \/><\/p>\n<h2>Digitale Verkaufsstellen<\/h2>\n<p>Selbstbedienungsterminals revolutionieren das Kundenverhalten vor Ort. Sie bieten ein schnelles, reibungsloses Erlebnis und machen es den Kunden leicht, ihre Bestellungen per Knopfdruck zu personalisieren. Betreiber wie Leon und Itsu sind entschlossen, diese Revolution fortzusetzen, da sie auch au\u00dferhalb der Stadt und international wachsen.<\/p>\n<p>Die digitalen Verkaufsstellen haben jedoch nicht nur Auswirkungen auf die Kunden. Die neue Technik hat auch die Rolle der Kellner ver\u00e4ndert, denn das Personal nimmt nicht mehr nur Bestellungen auf, scannt Artikel ein und l\u00e4sst sie durch die Kasse laufen, sondern bedient die Kunden drau\u00dfen auf der Etage.<\/p>\n<p>Die Kunden geben zu verstehen, dass sie diese Technologien beibehalten wollen. Das Gleichgewicht zwischen Technologie und menschlicher Interaktion ist jedoch etwas, \u00fcber das sich Unternehmen Gedanken machen m\u00fcssen, da sich die Welt der Kundenerfahrung st\u00e4ndig weiterentwickelt.<\/p>\n<p>Die L&amp;D-Teams m\u00fcssen sich Gedanken dar\u00fcber machen, wie sie ihre Angestellten auf diese grundlegenden Ver\u00e4nderungen vorbereiten k\u00f6nnen, insbesondere in den Schl\u00fcsselbereichen Wissen und Verhaltens\u00e4nderung. In der Tat kann es eine Herausforderung sein, diese Ver\u00e4nderungen konsequent und in gro\u00dfem Umfang umzusetzen. Schlie\u00dflich erfordert die Beibehaltung von Wissen ein hohes Ma\u00df an Engagement und Verhaltens\u00e4nderung &#8211; hier k\u00f6nnen 3D-Simulationen Ihr Training auf ein neues Niveau heben.<\/p>\n<p>Dar\u00fcber hinaus m\u00fcssen in einer Welt, in der die Gewinnung und Bindung von Talenten das neue Schlachtfeld ist, die Investitionen in Technologie mit den Ausgaben f\u00fcr Kunden \u00fcbereinstimmen. Wenn Sie jetzt in digitale L\u00f6sungen investieren, machen Sie Ihr Unternehmen fit f\u00fcr die Zukunft.<\/p>\n<p>&nbsp;<\/p>\n<h2>Ein personalisierter Service<\/h2>\n<p>Die Verbraucher erwarten heute mehr von Marken als je zuvor &#8211; und das Gastgewerbe ist da keine Ausnahme. Im Jahr 2022 haben Unternehmen die M\u00f6glichkeit, ihren G\u00e4sten einzigartige Erlebnisse zu bieten.<\/p>\n<p>F\u00fcr viele Gastgewerbebetriebe ist E-Mail-Marketing der erste Ber\u00fchrungspunkt mit ihren Kunden. Es bietet die M\u00f6glichkeit, ihren G\u00e4sten das gewisse Extra zu bieten &#8211; von Angeboten zu ihrem Geburtstag \u00fcber Empfehlungen auf der Grundlage fr\u00fcherer Bestellungen bis hin zu Treueprogrammen. Ein weiterer Ber\u00fchrungspunkt sind die sozialen Medien. Diese Kan\u00e4le, einschlie\u00dflich Facebook, Instagram und Twitter, sind ebenfalls ein hervorragendes Instrument, um die ersten Erfahrungen Ihrer Kunden mit Ihrer Marke zu personalisieren. Hier haben Sie die M\u00f6glichkeit, Wettbewerbe zu veranstalten, direkt mit Ihren Kunden zu kommunizieren und konstruktives Feedback zu neuen Produkten, Men\u00fcs oder Dienstleistungen einzuholen.<\/p>\n<p>Marketing allein ist jedoch nicht genug. In einer Post-Covid-Welt wollen die Kunden jedes Mal, wenn sie ein Lokal betreten, das Gef\u00fchl haben, verbunden zu sein, einzutauchen und von ihrem Erlebnis begeistert zu sein. Ein Beispiel f\u00fcr ein Unternehmen, das stolz auf sein einzigartiges Kundenangebot ist &#8211; von den Speisen bis zum Bestellsystem &#8211; ist <a href=\"https:\/\/attensi.com\/de\/erfolgsgeschichten\/gastgewerbe\/treffen-sie-die-marugame-meister\/\">Marugame Udon<\/a>. Jeder Betreiber, mit dem wir zusammenarbeiten, sieht sich jedoch mit der gleichen Realit\u00e4t konfrontiert &#8211; das Kundenerlebnis, das Ihre Angestellten bieten, ist von gr\u00f6\u00dfter Bedeutung.<\/p>\n<p>Wenn man diese fr\u00fchen Kontaktpunkte betrachtet, gibt es viele Bereiche, in denen Training und Tool-Anpassung erforderlich sind. Deshalb sind wir der Meinung, dass die Weiterbildung der Mitarbeitenden in den Kernkompetenzen der Kundenpersonalisierung nicht nur dem Marketingteam oder den Mitarbeitenden an der Rezeption vorbehalten sein sollte, sondern im gesamten Unternehmen durchgef\u00fchrt werden sollte.<\/p>\n<p>Einige wichtige Trainingsbereiche, die Sie in Betracht ziehen sollten, sind:<\/p>\n<ul>\n<li>Mission und Werte<\/li>\n<li>Einf\u00fchrung von Technologien und Prozessen<\/li>\n<li>Warum Kundenpersonalisierung wichtig ist und wie der Einzelne dazu beitragen kann<\/li>\n<\/ul>\n<p>In einer Welt, in der die Gewinnung und Bindung von Talenten das neue Schlachtfeld ist, m\u00fcssen die Investitionen in Technologie mit den Ausgaben f\u00fcr die Kunden \u00fcbereinstimmen. Das ist die einzige M\u00f6glichkeit, diese neue, aufregende Welt zu bew\u00e4ltigen.<\/p>\n<p>&nbsp;<\/p>\n<h2>Nachhaltigkeit<\/h2>\n<p>Nachhaltigkeit ist nicht mehr nur ein Modewort. Sie ist f\u00fcr viele ein Anliegen, und sie wirkt sich darauf aus, wohin einige Verbraucher ihre Gesch\u00e4fte in Zukunft f\u00fchren werden.<\/p>\n<p>Die j\u00fcngste Studie von Deloitte \u00fcber die Einstellung der Verbraucher zur Nachhaltigkeit hat gezeigt, dass 61% aller britischen Verbraucher versuchen, ihren Verbrauch von Einwegplastik zu reduzieren<sup>2<\/sup>. Dar\u00fcber hinaus versuchen 45% der Verbraucher, mehr lokal produzierte Waren zu kaufen, w\u00e4hrend 49% mehr saisonale Produkte kaufen.<\/p>\n<p>In Anbetracht dieser wachsenden Zahlen sollten Gastst\u00e4ttenbetreiber ihre Nachhaltigkeitsstrategie f\u00fcr das Jahr 2022 \u00fcberdenken. Die Betreiber m\u00fcssen bedenken, dass die Bef\u00e4higung der Mitarbeitenden zum Thema Nachhaltigkeit nicht nur darin besteht, zu sagen, dass man nachhaltig ist. Sie m\u00fcssen sie weiterbilden und ihnen zeigen, dass das gesamte Unternehmen diese Werte verk\u00f6rpert. Versuchen Sie daher, erreichbare Ziele und Initiativen festzulegen, die Ihr Team an Ihre Kunden weitergeben kann.<\/p>\n<p>Die Veranstaltungsorte m\u00fcssen auch die gro\u00dfen sozio\u00f6konomischen Hindernisse ber\u00fccksichtigen, die Menschen davon abhalten, einen nachhaltigeren Lebensstil anzunehmen. Es ist eine gute Idee, eine Umfrage beim Zielpublikum durchzuf\u00fchren, bevor Sie sich auf Ihre n\u00e4chsten Schritte festlegen.<\/p>\n<p>Ob Sie nun beschlie\u00dfen, nur noch lokal produzierte Waren zu beziehen oder Plastikstrohhalme aus der Bar zu verbannen, eines ist sicher: Die Einstellung der Verbraucher zur Nachhaltigkeit \u00e4ndert sich. Diejenigen, die sich jetzt engagieren, werden die Vorteile einer sich ver\u00e4ndernden Kundeneinstellung ernten.<\/p>\n<p>&nbsp;<\/p>\n<h2><a href=\"https:\/\/attensi.com\/de\/loesungen\/vr-und-ar-trainingsloesungen\/\">Virtual- und Augmented-Reality-Erlebnisse<\/a><\/h2>\n<p>Von Hotels wird heute erwartet, dass sie eine Reihe von Virtual- und Augmented-Reality-Funktionen einsetzen. Von der Gesichtserkennung der G\u00e4ste \u00fcber spielerische Virtual Reality bis hin zu \u00dcbersetzungsl\u00f6sungen erwarten internationale Reisende mehr von ihrem Aufenthalt als je zuvor. Und sie wollen diese zus\u00e4tzlichen Funktionen bequem von ihrem Smartphone aus nutzen k\u00f6nnen.<\/p>\n<p>Touristen k\u00f6nnen zunehmend Augmented und Virtual Reality nutzen, um mehr \u00fcber ihr Reiseziel zu erfahren und mehr Einblicke in die Welt um sie herum zu gewinnen &#8211; eine gro\u00dfartige Erg\u00e4nzung f\u00fcr jedes Concierge-Angebot!<\/p>\n<p>Attensi beobachtet, wie Reiseveranstalter die Grenzen der kundenorientierten Technologien immer weiter hinausschieben. Dieser Ansatz muss nun auch auf die Entwicklung ihres gr\u00f6\u00dften Kapitals angewendet werden &#8211; ihre Mitarbeitenden.<\/p>\n<p>Die Hotelbetreiber, mit denen wir zusammenarbeiten, revolutionieren nicht nur die Art und Weise, wie sie mit ihren Kunden interagieren, sondern auch ihr Arbeitsmodell. Vielseitig qualifizierte Teammitglieder, die im Restaurant, an der Rezeption, im Spa und im Zimmerservice t\u00e4tig sein k\u00f6nnen, k\u00f6nnen jetzt dynamisch durch die Gehaltsstufen aufsteigen und die Kontrolle \u00fcber ihre Schichten \u00fcbernehmen.<\/p>\n<p>Wenn die virtuelle Welt die Richtung ist, in die sich Ihr G\u00e4steerlebnis bewegt, muss dies auch die Richtung Ihrer Ausbildung sein. Die Bereitstellung einer virtuellen Umgebung, in der Sie lernen, Fehler machen und kundenorientierte Kernkompetenzen entwickeln k\u00f6nnen, ist das Herzst\u00fcck unserer Ausbildung.<\/p>\n<p>Die Zukunft des Gastgewerbes sieht endlich rosiger aus. Nach der Pandemie haben wir nun einen echten Mentalit\u00e4tswandel, bei dem die Technologie im Mittelpunkt des Wandels steht. Dies wird die Beschleunigung des Wachstums und die Verbindung mit den Kunden vorantreiben. Aber denken Sie daran, dass der Kunde nur eine Seite der Gleichung ist.<\/p>\n<p>Die Technologie muss auch genutzt werden, um den Wandel bei Ihren Besch\u00e4ftigten voranzutreiben und eine neue Belegschaft zu bef\u00e4higen, die die F\u00fchrung \u00fcbernehmen wird. Schlie\u00dflich sind es Ihre Mitarbeitenden, die das Potenzial dieser gro\u00dfartigen Branche vorantreiben und gestalten werden.<\/p>\n<p>Attensi unterst\u00fctzt Sie dabei, sich an die Spitze der Ausbildung im Gastgewerbe und in der Freizeitindustrie zu setzen.<\/p>\n<p>Wenn Sie mehr \u00fcber die gamifizierten Simulationsl\u00f6sungen von Attensi erfahren m\u00f6chten, <a href=\"https:\/\/attensi.com\/de\/demo-buchen\/\" target=\"_blank\" rel=\"noopener\">sprechen Sie jetzt mit einem unserer Experten.<\/a><\/p>\n                <\/div>\n            \n        <\/div>\n\n        \n    <\/div>\n\n    <style>@media screen and (min-width:90em){section.pb-texteditor{padding:6rem 0}}@media screen and (min-width:62.0625em) and (max-width:89.9375em){section.pb-texteditor{padding:4.5rem 0}}@media screen and (min-width:48em) and (max-width:62em){section.pb-texteditor{padding:4rem 0}}@media screen and (max-width:47.9375em){section.pb-texteditor{padding:2.5rem 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and (min-width:90em){section.pb-texteditor.width-full blockquote{margin-left:10%;margin-right:10%}}@media screen and (min-width:62.0625em) and (max-width:89.9375em){section.pb-texteditor.width-full blockquote{margin-left:8%;margin-right:8%}}@media screen and (min-width:48em) and (max-width:62em){section.pb-texteditor.width-full blockquote{margin-left:9%;margin-right:9%}}<\/style>\n<\/section>\n\n\n<section class=\"pb-share bg-white\">\n    <div class=\"block-inner\">\n        <div class=\"grid side-padding rg-15 align-grid\">\n\n            <h2>Teilen auf:<\/h2>\n            <div>\n                <ul class=\"sharing\">\n                    <li class=\"sharing-link\">\n                        <a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https%3A%2F%2Fattensi.com%2Fde%2Fressourcen%2Finsights%2Fdie-wichtigsten-trends-im-gastgewerbe-fuer-2022%2F\" aria-label=\"Facebook\">\n                            Facebook\n                        <\/a>\n                    <\/li>\n       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ul{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:row wrap;flex-flow:row wrap;margin:-0.3125rem -0.625rem;list-style:none;padding:0}section.pb-share ul li{padding:0.3125rem}section.pb-share ul li a{display:inline-block;padding:0.3125rem;color:#000000;-webkit-transition:opacity 0.3s;transition:opacity 0.3s}section.pb-share ul li a:hover{opacity:0.7}<\/style>\n<\/section>\n\n\n<section class=\"pb-contact bg-stormlight  layout-stacked\" >\n    <div class=\"bg-grid full grid cg-0 rg-0\">\n\n                    <div class=\"bg-col\"><img decoding=\"async\" width=\"1\" height=\"1\" src=\"https:\/\/attensi.com\/wp-content\/uploads\/Graphic-Background-new-1.svg\" class=\"attachment-full size-full\" alt=\"\" loading=\"lazy\" \/><\/div>        \n        <div class=\"content-col\">\n\n            <div class=\"structure-grid side-padding grid-12 grid-m-8 grid-s-4 rg-xxl-75 rg-xl-70 rg-55 rg-m-60 rg-s-40\">\n\n                                    <div class=\"intro-section fade-me\">\n\n                        \n                                                                                    <h2 class=\"block-heading\">Sind Sie bereit, <span>Ihr Training auf das n\u00e4chste Level zu bringen?<\/span><\/h2>\n                                                    \n                        \n                    <\/div>\n                \n                \n                <div class=\"form-col\">\n\n                                            \n                            \n                        \n                            \n                        \n                                                            <div class=\"form-wrapper fade-me\">\n\n                                    \n                                                                            \n\t\t\t\t\t\t<script>\n\t\t\t\t\t\t\twindow.hsFormsOnReady = window.hsFormsOnReady || 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                  \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n                            \n                        \n   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.bg-col{overflow:hidden;position:relative;text-align:left}section.pb-contact .bg-grid .bg-col img,section.pb-contact .bg-grid .bg-col picture{width:100%;height:100%;font-family:\"object-fit:cover\";-o-object-fit:cover;object-fit:cover;position:absolute}@media screen and (max-width:47.9375em){section.pb-contact .bg-grid .bg-col{display:none}}@media screen and (min-width:90em){section.pb-contact.layout-standard .structure-grid .intro-section{grid-column:4\/-4}section.pb-contact.layout-standard .structure-grid .text-col{-ms-grid-column:1;-ms-grid-column-span:5;grid-column:1\/6}section.pb-contact.layout-standard .structure-grid .form-col{-ms-grid-column:7;-ms-grid-column-span:6;grid-column:7\/13}}@media screen and (min-width:62.0625em) and (max-width:89.9375em){section.pb-contact.layout-standard .structure-grid .intro-section{grid-column:3\/-3}section.pb-contact.layout-standard .structure-grid .text-col{-ms-grid-column:1;-ms-grid-column-span:5;grid-column:1\/6}section.pb-contact.layout-standard .structure-grid .form-col{-ms-grid-column:7;-ms-grid-column-span:6;grid-column:7\/13}}@media screen and (min-width:48em) and (max-width:62em){section.pb-contact.layout-standard .structure-grid .form-col,section.pb-contact.layout-standard .structure-grid .intro-section,section.pb-contact.layout-standard .structure-grid .text-col{grid-column:2\/-2}}@media screen and (max-width:47.9375em){section.pb-contact.layout-standard .structure-grid .form-col,section.pb-contact.layout-standard .structure-grid .intro-section,section.pb-contact.layout-standard .structure-grid .text-col{grid-column:1\/-1}}@media screen and (min-width:90em){section.pb-contact.layout-flipped .structure-grid .intro-section{grid-column:4\/-4;-ms-grid-row:1;grid-row:1}section.pb-contact.layout-flipped .structure-grid .text-col{grid-column:8\/-1;-ms-grid-row:2;grid-row:2}section.pb-contact.layout-flipped .structure-grid .form-col{-ms-grid-column:1;-ms-grid-column-span:6;grid-column:1\/7;-ms-grid-row:2;grid-row:2}}@media screen and (min-width:62.0625em) and (max-width:89.9375em){section.pb-contact.layout-flipped .structure-grid .intro-section{grid-column:3\/-3;-ms-grid-row:1;grid-row:1}section.pb-contact.layout-flipped .structure-grid .text-col{grid-column:8\/-1;-ms-grid-row:2;grid-row:2}section.pb-contact.layout-flipped .structure-grid .form-col{-ms-grid-column:1;-ms-grid-column-span:6;grid-column:1\/7;-ms-grid-row:2;grid-row:2}}@media screen and (min-width:48em) and (max-width:62em){section.pb-contact.layout-flipped .structure-grid .form-col,section.pb-contact.layout-flipped .structure-grid .intro-section,section.pb-contact.layout-flipped .structure-grid .text-col{grid-column:2\/-2}}@media screen and (max-width:47.9375em){section.pb-contact.layout-flipped .structure-grid .form-col,section.pb-contact.layout-flipped .structure-grid .intro-section,section.pb-contact.layout-flipped .structure-grid .text-col{grid-column:1\/-1}}@media screen and (min-width:90em){section.pb-contact.layout-stacked .structure-grid .intro-section{grid-column:4\/-4}section.pb-contact.layout-stacked .structure-grid .form-col,section.pb-contact.layout-stacked .structure-grid .text-col{grid-column:5\/-5}}@media screen and (min-width:62.0625em) and (max-width:89.9375em){section.pb-contact.layout-stacked .structure-grid .intro-section{grid-column:3\/-3}section.pb-contact.layout-stacked .structure-grid .form-col,section.pb-contact.layout-stacked .structure-grid .text-col{grid-column:4\/-4}}@media screen and (min-width:48em) and (max-width:62em){section.pb-contact.layout-stacked .structure-grid .form-col,section.pb-contact.layout-stacked .structure-grid .intro-section,section.pb-contact.layout-stacked .structure-grid .text-col{grid-column:2\/-2}}@media screen and (max-width:47.9375em){section.pb-contact.layout-stacked .structure-grid .form-col,section.pb-contact.layout-stacked .structure-grid .intro-section,section.pb-contact.layout-stacked .structure-grid .text-col{grid-column:1\/-1}}<\/style>\n<\/section>\n\n\n<section class=\"pb-post-type bg-storm layout-entry \" >\n\n  <div class=\"side-padding grid\">\n    <div>\n\n                        <h2 class=\"block-heading no-text\">Das k\u00f6nnte Sie auch interessieren<\/h2>\n              \n      \n      \n\n        \n        \n                      <div class=\"flex-grid center col-4\">\n                        \n                \n<article class=\"post-types-card standard-title\">\n  <div class=\"wrapper grid acs rg-20 rg-m-20 rg-s-15\">\n\n    \n              <div class=\"top always-show\">\n          <a class=\"wrapper-link\" href=\"https:\/\/attensi.com\/de\/ressourcen\/insights\/dei-wie-koennen-sie-echten-mehrwert-schaffen\/\">\n            <div class=\"img-wrapper\">\n              <img decoding=\"async\" src=\"https:\/\/attensi.com\/wp-content\/uploads\/attensi-partner-holding-phone-2048x11341-1-1280x709.png\" alt=\"DEI &#8211; wie k\u00f6nnen Sie echten Mehrwert schaffen?\" loading=\"lazy\" \/>            <\/div>\n          <\/a>\n        <\/div>\n          \n    <div class=\"bottom grid rg-20 rg-m-20 rg-s-15\">\n\n              <h3>DEI &#8211; wie k\u00f6nnen Sie echten Mehrwert schaffen?<\/h3>\n      \n      \n\n      <div class=\"read-more-wrapper\">\n        <a href=\"https:\/\/attensi.com\/de\/ressourcen\/insights\/dei-wie-koennen-sie-echten-mehrwert-schaffen\/\"><span>Mehr lesen<\/span><\/a>\n      <\/div>\n\n    <\/div>\n\n  <\/div>\n<\/article>                        \n                \n<article class=\"post-types-card standard-title\">\n  <div class=\"wrapper grid acs rg-20 rg-m-20 rg-s-15\">\n\n    \n              <div class=\"top always-show\">\n          <a class=\"wrapper-link\" href=\"https:\/\/attensi.com\/de\/ressourcen\/insights\/das-gastgewerbe-ist-kaputt-ist-richtiges-training-die-rettung\/\">\n            <div class=\"img-wrapper\">\n              <img decoding=\"async\" src=\"https:\/\/attensi.com\/wp-content\/uploads\/gameplay_laptop_game-1-1280x648.jpg\" alt=\"Das Gastgewerbe ist kaputt &#8211; ist richtiges Training die Rettung?\" loading=\"lazy\" \/>            <\/div>\n          <\/a>\n        <\/div>\n          \n    <div class=\"bottom grid rg-20 rg-m-20 rg-s-15\">\n\n              <h3>Das Gastgewerbe ist kaputt &#8211; ist richtiges Training die Rettung?<\/h3>\n      \n      \n\n      <div class=\"read-more-wrapper\">\n        <a href=\"https:\/\/attensi.com\/de\/ressourcen\/insights\/das-gastgewerbe-ist-kaputt-ist-richtiges-training-die-rettung\/\"><span>Mehr lesen<\/span><\/a>\n      <\/div>\n\n    <\/div>\n\n  <\/div>\n<\/article>                        \n                \n<article class=\"post-types-card standard-title\">\n  <div class=\"wrapper grid acs rg-20 rg-m-20 rg-s-15\">\n\n    \n              <div class=\"top always-show\">\n          <a class=\"wrapper-link\" href=\"https:\/\/attensi.com\/de\/ressourcen\/insights\/wie-ki-teil-unseres-taeglichen-lebens-wird-und-was-die-zukunft-bereithaelt\/\">\n            <div class=\"img-wrapper\">\n              <img decoding=\"async\" src=\"https:\/\/attensi.com\/wp-content\/uploads\/Attensi-Amazon-21-1280x720.jpg\" alt=\"Wie KI Teil unseres t\u00e4glichen Lebens wird und was die Zukunft bereith\u00e4lt\" loading=\"lazy\" \/>            <\/div>\n          <\/a>\n        <\/div>\n          \n    <div class=\"bottom grid rg-20 rg-m-20 rg-s-15\">\n\n              <h3>Wie KI Teil unseres t\u00e4glichen Lebens wird und was die Zukunft bereith\u00e4lt<\/h3>\n      \n      \n\n      <div class=\"read-more-wrapper\">\n        <a href=\"https:\/\/attensi.com\/de\/ressourcen\/insights\/wie-ki-teil-unseres-taeglichen-lebens-wird-und-was-die-zukunft-bereithaelt\/\"><span>Mehr lesen<\/span><\/a>\n      <\/div>\n\n    <\/div>\n\n  <\/div>\n<\/article>                        \n                \n<article class=\"post-types-card standard-title\">\n  <div class=\"wrapper grid acs rg-20 rg-m-20 rg-s-15\">\n\n    \n              <div class=\"top always-show\">\n          <a class=\"wrapper-link\" href=\"https:\/\/attensi.com\/de\/ressourcen\/insights\/warum-reskilling-von-mitarbeitenden-in-finanzinstitutionen-im-jahr-2024-notwendig-ist\/\">\n            <div class=\"img-wrapper\">\n              <img decoding=\"async\" src=\"https:\/\/attensi.com\/wp-content\/uploads\/Financial-services-story-block-1280x704.png\" alt=\"Warum Reskilling von Mitarbeitenden in Finanzinstitutionen im Jahr 2024 notwendig ist\" loading=\"lazy\" \/>            <\/div>\n          <\/a>\n        <\/div>\n          \n    <div class=\"bottom grid rg-20 rg-m-20 rg-s-15\">\n\n              <h3>Warum Reskilling von Mitarbeitenden in Finanzinstitutionen im Jahr 2024 notwendig ist<\/h3>\n      \n      \n\n      <div class=\"read-more-wrapper\">\n        <a href=\"https:\/\/attensi.com\/de\/ressourcen\/insights\/warum-reskilling-von-mitarbeitenden-in-finanzinstitutionen-im-jahr-2024-notwendig-ist\/\"><span>Mehr lesen<\/span><\/a>\n      <\/div>\n\n    <\/div>\n\n  <\/div>\n<\/article>                          <\/div>\n          \n        \n        \n      \n\n    <\/div>\n  <\/div>\n\n  <style>@media screen and (min-width:90em){section.pb-post-type{padding:6rem 0}}@media screen and (min-width:62.0625em) and (max-width:89.9375em){section.pb-post-type{padding:4.5rem 0}}@media screen and (min-width:48em) and (max-width:62em){section.pb-post-type{padding:4rem 0}}@media screen and (max-width:47.9375em){section.pb-post-type{padding:2.5rem 0}}section.pb-post-type.no-top-padding{padding-top:0!important}section.pb-post-type.no-bottom-padding{padding-bottom:0!important}section.pb-post-type.bg-storm .block-heading,section.pb-post-type.bg-storm .intro-text,section.pb-post-type.bg-storm .pagination-wrap .page-numbers,section.pb-post-type.bg-stormlight 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a{display:-webkit-inline-box;display:-ms-inline-flexbox;display:inline-flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;color:inherit;text-decoration:none;font-weight:900;color:#FFFFFF;line-height:1.5}section.pb-post-type .post-types-card .wrapper .bottom .read-more-wrapper a:after{margin-left:0.5rem;display:inline-block;position:relative;content:\"\";-webkit-mask-position:center;mask-position:center;-webkit-mask-size:100%;mask-size:100%;-webkit-mask-repeat:no-repeat;mask-repeat:no-repeat;-webkit-mask-image:url(\"\/wp-content\/themes\/attensi2022-live\/assets\/arrow.svg\");mask-image:url(\"\/wp-content\/themes\/attensi2022-live\/assets\/arrow.svg\");background-color:#56BCCF;height:0.9375rem;width:0.9375rem;min-height:0.9375rem;min-width:0.9375rem;-webkit-transition:-webkit-transform 0.3s;transition:-webkit-transform 0.3s;transition:transform 0.3s;transition:transform 0.3s,-webkit-transform 0.3s}section.pb-post-type .post-types-card .wrapper .bottom 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.btn-wrap{text-align:center}@media screen and (min-width:90em){section.pb-post-type.layout-entry .btn-wrap{margin-top:5rem}}@media screen and (min-width:62.0625em) and (max-width:89.9375em){section.pb-post-type.layout-entry .btn-wrap{margin-top:3.75rem}}@media screen and (min-width:48em) and (max-width:62em){section.pb-post-type.layout-entry .btn-wrap{margin-top:3.125rem}}@media screen and (max-width:47.9375em){section.pb-post-type.layout-entry .btn-wrap{margin-top:2.5rem}}<\/style>\n<\/section>\n\n\n<section class=\"pb-texteditor bg-stormlight  width-narrow\" id=\"sources\">\n    <div class=\"main-grid side-padding grid-12 grid-m-8 grid-s-4 rg-xxl-75 rg-xl-70 rg-55 rg-m-60 rg-s-40 \">\n\n        \n        <div class=\"text-section fade-me\">\n\n                            <div class=\"the-content\">\n                    <h3>Quellen<\/h3>\n<ol class=\"sources\">\n<li>\n<p class=\"h1\">Redefining the future of the pub experience with digital ordering, <em>flipdish.com\/gb\/resources\/blog\/redefining-the-future-of-the-pub-experience-with-digital-ordering<\/em><\/p>\n<\/li>\n<li>How consumers are embracing sustainability, <em>deloitte.com\/uk\/en\/pages\/consumer-business\/articles\/sustainable-consumer.html<\/em><\/li>\n<\/ol>\n                <\/div>\n            \n        <\/div>\n\n        \n    <\/div>\n\n    \n<\/section>","protected":false},"excerpt":{"rendered":"<p>Wer nicht vorbereitet ist, wird scheitern. Hier sind einige der 2022 Trends im Gastgewerbe, die Ihre Teams kennen sollten und auf die sie sich einstellen sollten. Jetzt lesen.<\/p>\n","protected":false},"author":38,"featured_media":26378,"parent":32280,"menu_order":31,"template":"","learn-tax":[31,81],"class_list":["post-39092","learn","type-learn","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.3 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Die sich entwickelnden Trends im Gastgewerbe 2022 | Attensi<\/title>\n<meta name=\"description\" content=\"Wer nicht vorbereitet ist, wird scheitern. Hier sind einige der 2022 Trends im Gastgewerbe, die Ihre Teams kennen sollten und auf die sie sich einstellen sollten. 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