What I Learned from the Masters of USA Hospitality: A Case for ‘How’
If you happened to catch any of the videos that I put out while in the USA last month, you will have spotted two things. First, it was cold out there. Secondly, I’m on a mission to highlight what we call the triumvirate of the ‘What’, ‘Why’, and ‘How’ of hospitality innovation. And …More
User Adoption is the Missing Piece for Hospitality. Here’s Why.
MCA’s Hostech 2020 was another fantastic event. The great and the good of hospitality gathered to discuss the future direction of our industry. And of course, to marvel at the latest tech solutions on offer. The only problem? One of the most significant challenges facing hospitality today was again left largely unaddressed – user adoption of new technologies. New solutions for old problems The keynotes at Hostech treated us to interesting projections on future trends, and some very honest reviews of past …More